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Message: This refers to the content being sent in a communication.

It's what the


sender intends to convey to the receiver.
Mood: Mood is included in the communication's environment or setting. It pertains to
the emotional atmosphere surrounding the communication.
Sender: Communication usually begins when the message is crafted by the sender.
The sender is the initiator of the communication process.
Feedback: Feedback confirms the recipient's understanding of the message in a
communication. It allows the sender to gauge how well the message was
received and understood.
Channel: Communication can be effective depending on the channel used. The
channel refers to the medium through which the message is transmitted.
Physical Barrier: Therese's inability to hear verbal instructions due to being deaf
illustrates a physical barrier to communication.
Psychological Barrier: Mark's stage fright hindering his ability to speak smoothly
represents a psychological barrier to communication.
Clarity: One of Michael Osborn's principles for effective communication is achieved
when jargon is avoided, contributing to clarity in communication.
Consideration: When a public speaker examines the audience's interests, age, and
maturity before drafting a speech, they demonstrate consideration for their
audience.
Completeness: The message effectively evoking the condition of only three out of
ten people being able to eat a complete meal in a day demonstrates
completeness in communication.
Falsified information: This must be avoided in ethical communication to maintain
honesty and integrity.
Make use of gender-neutral words: Avoiding gender-biased language is a way to
promote inclusivity and fairness in communication.
Sexism: The American Psychological Association's guideline regarding the use of
gender-specific language addresses sexism in communication.
Uses wheelchair: This phrase is considered more respectful and accurate when
communicating with people with disabilities, compared to "confined to a
wheelchair."
Awareness of other's culture: This should be a primary consideration in cross-
cultural communication to avoid misunderstandings and promote respect.
Cultural diversity: Cultural barriers can hinder effective communication in a global
setting due to the diverse backgrounds and perspectives involved.
Interracial communication: This term refers to communication that takes place
between people of different races.
Intracultural communication: This term refers to communication that occurs between
people from the same ethnic group.
Authenticity: Achieved by a public speaker who uses eye contact, it enhances the
speaker's credibility and trustworthiness.
Persuasive Communication: Mario, the fish vendor, encouraging marketgoers to buy
from him demonstrates persuasive communication as he aims to influence their
behavior.
Persuasive communication: This type of purposive communication is utilized to
convince the judge by proving the client's innocence.
Slippery slope: Lyn's argument about same-sex marriage causing an imbalance in
the number of straight men and women, leading to fewer families being
established, employs the slippery slope fallacy.
Impromptu speech: This type of public speaking involves minimal to no preparation
time, requiring the speaker to respond naturally to the situation.
Oration: An oration is an example of a memorized speech, where the speaker has
prepared and memorized their entire speech beforehand.
Inquiry letter: When a person wishes to know more about any information, they
should write an inquiry letter to seek clarification or details.
Background or purpose of writing: This information should be contained in the first
paragraph of an academic or business letter to provide context and clarity.
Complimentary close: The expression of expectation and gratitude for the recipient
is found in the complimentary close of a letter.
Interview: Purposive verbal communication aiming to seek answers to queries on
certain topics is referred to as an interview.
Your height and weight: Some questions, like asking about height and weight, are
illegal to be asked to an applicant during an interview.
Empathy: Empathy is an essential element in responding to a letter of complaint as it
demonstrates understanding and concern for the sender's situation.
Storytelling: Teachers can utilize storytelling as an effective use of communication to
explain certain learning content creatively to learners.
SWOT: SWOT analysis can be used to effectively analyze an organization's status
to achieve improvement by identifying strengths, weaknesses, opportunities, and
threats.
Opportunity: In SWOT analysis, the letter "O" represents opportunities, which are
external factors that the organization could leverage to its advantage.
Report: A report refers to a document that encompasses all facets of a subject
matter, providing detailed information and analysis.
Progress report: Jane needs to create a progress report when she needs to present
the status of the company's project, detailing the progress made over a specific
period.
Resume: Heidee, a newly licensed psychologist, should prepare a resume to
highlight her qualifications for employment, showcasing her education, skills, and
experiences.
Scannable: This type of resume stresses key information by means of bold or italic
typeface, making it easy for scanning by recruiters or software.
Comprehensiveness and Relevance: To achieve completeness of qualifying
information in a resume, it should be comprehensive and relevant to the job
being applied for.
Lack of proofreading: Glaring grammatical and typographical errors in an application
letter often occur due to a lack of proofreading before submission.
Inclusion of significant personal information: To make an application letter more
relevant to the company one is applying for, it should include significant personal
information related to the job or company.
Memorandum: This refers to the official note constructed to inform employees about
certain announcements or information within a company.
Announcement regarding the changes in the company policy: This scenario requires
a memo to communicate important changes in company policy to employees.
Minutes: Minutes refer to the written records of a meeting's proceedings,
documenting discussions, decisions, and actions taken.
Date, location and time of the meeting’s beginning: In Robert's Rule of Order, this
comes after specifying the kind of meeting in meeting minutes.
To avoid biases: Outsiders facilitate the minutes of government or legal meetings to
avoid biases and ensure impartiality in recording the proceedings.
Condemnation or honors: Condemnation or honors should be excluded from
meeting minutes as they are subjective and not relevant to the factual record of
the meeting.
Plagiarism: Claiming credit for the words or ideas of others is known as plagiarism,
and it is considered unethical in academic and professional contexts.
Paraphrasing: To prevent plagiarism, one can rephrase or paraphrase the ideas of
others in their own words while properly citing the source.
Formal: Business letters should be written in a formal register to maintain
professionalism and convey respect for the recipient.
Business jargons: Business jargons should be avoided in writing business letters to
ensure clarity and

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