Professional Documents
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PURPOSIVE COMMUNICATION
2 COMMUNICATION AND GLOBALIZATION
The Impact of Globalization on Communication
TOPICS Skills Development
1. Communication and Globalization
2. Local and Global Communication in a Communication skills development has always
Multicultural Setting been an important factor of success in business, but
3. Communicating in a Multicultural Society the influence of globalization and cross-cultural
4. Improving One’s Ability on Intercultural interaction in recent decades has impacted the types
Communication of communication skills needed in dramatic ways.
5. Varieties and Registers of Spoken and Communication skills development has always been
Written Language an important factor of success in business, but the
6. Evaluating Message and Multimodality influence of globalization and cross-cultural interaction
in recent decades has impacted the types of
communication skills needed in dramatic ways.
LEARNING OUTCOMES
At the end of the lesson, you should be able Ingram (2018) provided some impacts of
to: globalization on communication skills development of
1. Explain the implications of globalization to a person.
communication
2. Describe the functions of verbal and non- 1. Virtual Interactions. The birth of online
verbal communication in various and platforms also gave birth to virtual
multicultural contexts communication and interaction. It allowed us to
3. Use the language to speak and write communicate to people across the globe be it for
appropriately in a multicultural society personal and professional purposes. Today,
people has acquainted themselves in the virtual
village – where one can shop, study, and even
do business through the use of technology as
laptop computers, cellphones, tablets,
smartphones, and most importantly, INTERNET.
TOPIC 1: Communication and 2. Cultural Awareness in Speech. Even when two
Globalization people are speaking the same language, cultural
differences can affect vocabulary, colloquial
G
lobalization is the word used to expressions, voice tone and taboo topics. In
describe the growing Japanese business culture, for example, it can
interdependence of the world’s be considered rude to ask personal questions in
economies, cultures, and populations, brought about an initial business meeting. In the U.S., on the
by cross-border trade in goods and services, other hand, asking personal questions and
technology, and flows of investment, people, and sharing personal information can display warmth
information. (Peterson Institute for International and openness.
Economics) 3. Cultural Awareness in Body Language.
Awareness of cultural differences in body
Globalization has affected us in numerous ways.
language can be just as important as the
Airfare has become cheaper, and one can travel
nuances of speech. Modern training programs
internationally more than one could in the past. Many
teach students to understand acceptable
Filipinos have decided to work or live abroad with
speaking distances, conflict styles, eye contact
some of them migrating to other countries. The free
and posture in different cultures, accepting that
trade of goods and services all over the world has
the physical expressions of their own culture are
brought multinational companies and foreign
not universally accepted.
investors to our shores. Because of all these factors,
4. Cultural Awareness in printed objects (ad).
it is imperative to be aware of the differences between
Technology also makes it easier to connect with
our culture and the rest of the world’s cultures.
suppliers and customers all over the world, and
Because of the advent of internet, the world seems to streamline those relationships through
to be shrinking continually. One can communication improved ordering, shipment tracking and so on.
internationally in matter of seconds, whether one is With this kind of communication technology,
sending an email, chatting in social media, or sending many businesses are able to take advantage of
a text message. One can read about different opportunities in different countries or cities,
cultures, and have access to films, academic papers, improving the economic outlook on a global level.
and the like from countries around the world, and vice
versa. Given this increasingly shrinking world, one
should know the differences between the kind of
English that we write and speak, and the kind of
Englishes that exist outside Philippines.
I
n the previous lesson, the effects of communicating with users of other varieties of
cultural and global issues to English especially when international intelligibility is
communication were highlighted, as well necessary.
as the impact of effective communication to society
and the world. This has highlighted the importance of
exploring the concept of World Englishes. TOPIC 3: COMMUNICATING IN A
World Englishes, as defined by Celce-Murcia MULTICULTURAL SOCIETY
in 2014, is the regionally distinct varieties of English
that have arisen in parts of the world where there is a
long and often colonial history of English being used
in education, commerce, and government. Over time,
this widespread uses of English – spoken side by side
with local languages – has given rise to local varieties
of English with their own standards.
Example: There are some 40 Filipino-coined words
that were added in Oxford English Dictionary in 2015
categorized as Philippine English. This includes:
‘balikbayan’, ‘kilig’, ‘gimmick’, ‘despedida’, ‘dirty
kitchen’, ‘high blood’, and ‘carnap’ among others.
C ulture guides communication; it is the lens
through which people should see the world. It
tells people who they are – their identity and
how they act, think, and communicate. People who do
What is the problem? not realize that other cultures may not be the same as
theirs in terms of the way they think, behave, look, or
One major issue that has been raised with speak are risking being judged as ignorant, insensitive
respect to those established varieties is that they are or simply, culturally confused. This may lead to
often not fully intelligible to users of other varieties of communication breakdown or worse, personal and
English. professional conflicts. In order to better prepare for
effective communication in multicultural context, the
Kirkpatrick (2007) proposes a scale with two following terms have to be clear and well understood:
extremes that characterize this problem:
Extreme1: The goal of national or regional identity. 1. Culture - a system of knowledge, beliefs, values,
People use a regional variety of English with its customs, behavior, and artifacts that are require,
specific grammar, structure and vocabulary to affirm shared, and used by members of given society.
their own national or ethnic identity. 2. Co-culture - Groups of people who differ in some
ethnic or sociological way with other groups of the
For example: Only Filipinos use the terms: ‘masteral’; same (parent) culture
‘senatoriable’, ‘congressman’, ‘chancing’ and ‘bed 3. Multiculturalists - people respectful of and
spacer’ among others, and use these when engaged with people from distinctly different
communicating with other Filipinos. cultures.
T
he following specific guidelines can enhance
they are slowly giving up their own identity and your ability to handle situations involving
unconsciously adopting the behavioral patterns of intercultural communication, and better prepare
the dominant culture. yourself to meet the communication challenges in an
increasingly global environment.
1. Pidgin - is a new language which develops in It shows that in every situation, we use
situations where speakers of different languages need speech appropriate to the person to whom we are
to communicate but do not share a common language. speaking and their context. The language we use
when talking to our friends is not the same language
A lexifier is a particular language where the we would use when meeting someone as important
vocabulary of a pidgin comes from. as the professor. This difference in language
Examples: formality is called register.
Nigerian pidgin There are formal and informal registers in
Bislama (spoken in Vanuatu) spoken and written language. There are five
language registers of styles. Each level has an
2. Creole - is a pidgin that becomes the first language appropriate use that is determined by differing
of the children and the mother tongue of a situations. It would certainly be appropriate to use
commuinity. language and vocabulary reserve for a boyfriend or
Examples: girlfriend when speaking in the classroom. Thus, the
Gullah appropriate language register depends on who
Patwa (Jamaican creole) (audience), what (topic), why (purpose) and where
Pidgin (Hawai’I Creole English) (location).
3. Regional Dialect - is not a distinct language but a Formal Register can include everything from
variety of a language spoken in a particular area of an academic essay, senate speeches, and wedding
a country. vows. The academic essays – because it contains
Examples: polished speech, complex sentences, and precise
Hillbilly English (from the Appalachians in the USA) vocabulary; senate speeches use formal register
because of word choice and grammar; and wedding
Geordie (from the Newcastle upon Tyne in the UK)
vows because of extremely formal language that
must be said the same way each time as part of the
4. Minority Dialect - is a variety used as a marker of
sacred ritual.
identity, usually alongside a standard variety, by
the members of a particular minority ethnic group. Formal and informal language serves different
Examples: purposes. The tone, the choice of words, and the way
African American Vernacular English in the USA the words are put together vary between the two
London Jamaican in Britain styles. Formal language is less personal than
Aboriginal English in Australia informal language. It is used when writing
professional or academic purposes. Formal
5. Indigenized Varieties - are spoken mainly as language does not evoke contractions or first person
second languages in ex-colonies with multilingual pronouns such as “I” or “we”.
populations.
Examples: Examples:
Singlish (spoken in Singapore) Informal: I don’t believe that the exam results are
accurate.
Filipino English
Formal: I do not believe that the exam results are
British English
accurate.
Informal: We are so proud of our students!
LANGUAGE REGISTERS Formal: Teachers are so proud of students!
The word register refers to the level of formality in language Informal language is more casual and
that is identified by the context in which it is spoken or written.spontaneous. It is used when communicating with
In other words, it means the variations in language based onfriends or family members either in writing or in
whom we are talking with and in what setting. Register canspeaking. It is used when writing personal email,
indicate different intentions of the speaker. It can also besending message to group chats, or sending text
formal or informal.