A-Tasks (High priority):

1. Resolution of conflict situations with representatives of the host party

2. Advising potential clients (in person and by phone)
3. Studying the needs of potential tourists for tours and tourist programs
4. Calculation of the cost of the tour
5. Formation of tour packages

B-Tasks (Medium priority):

1. Organization of charter flights
2. Study of offers on the market and optimal selection of a tour according to the client's request
3. Reservation of places in hotels
4. Purchase of tickets for regular flights

C-Tasks (Low priority):

1. Establishing a bonus for the employee

Directions of Delegation:

1. A-Tasks (High priority):

- Resolution of conflict situations with representatives of the host party: The head can delegate
this task to a capable and experienced team member, such as a senior manager or a dedicated
customer service representative.
- Advising potential clients (in person and by phone): This task can be delegated to well-trained
and knowledgeable sales or customer service representatives who can handle client inquiries and
provide accurate information.
- Studying the needs of potential tourists for tours and tourist programs: This task can be assigned
to a market research team or a dedicated research analyst who can gather data on potential tourists'
preferences and analyze trends.
- Calculation of the cost of the tour: Delegating this task to a finance or accounting professional
within the organization would ensure accurate cost calculations and financial analysis.
- Formation of tour packages: The head can assign this task to a product development team or a
specialized tour package coordinator who can create attractive and well-structured tour packages.

2. B-Tasks (Medium priority):

 - Organization of charter flights: The head can delegate this task to a dedicated aviation
department or a specialized charter flight coordinator who can handle flight arrangements and
logistics.
- Study of offers on the market and optimal selection of a tour according to the client's request:
This task can be assigned to a team of travel agents or destination specialists who are
knowledgeable about different tour options and can make informed recommendations.
- Reservation of places in hotels: Delegating this task to a reservations team or a dedicated hotel
coordinator would ensure efficient handling of hotel bookings and room allocations.
- Purchase of tickets for regular flights: This task can be assigned to a travel operations team or a
ticketing specialist who can handle flight reservations and ticket purchases.

3. C-Tasks (Low priority):

- Establishing a bonus for the employee: The head can delegate this task to the human resources
department or a designated compensation and benefits specialist who can design and implement a
fair and motivating bonus system for employees.