Objective: Discuss the procedures in cleaning and storing tools,

equipment, and paraphernalia.

Subject: Front Office Services

Grade Level: Grade 7

Learning across curriculum:

1. Science - Discuss the importance of proper cleaning and storage to prevent the
growth of bacteria and ensure the longevity of tools and equipment.

2. Mathematics - Calculate the cost of cleaning materials and estimate the budget
needed for proper maintenance.

3. Technology and Livelihood Education - Explore different cleaning techniques and

practices in various industries.

Review Motivation:

1. Show a video clip of a well-organized front office and discuss the importance of
cleanliness and orderliness in providing excellent service.

2. Conduct a class discussion on personal experiences in using tools and equipment

and the challenges faced in cleaning and storing them.

3. Share a real-life story of a successful front office personnel who attributed their
success to their meticulous cleaning and storage practices.

Activity 1: Cleaning Procedures

Materials:

- Cleaning tools (e.g., broom, mop, vacuum cleaner)

- Cleaning agents (e.g., detergent, disinfectant)

- Safety equipment (e.g., gloves, mask)

- Cleaning checklist
Instructions:

1. Introduce different cleaning tools and agents, explaining their specific uses.

2. Discuss the step-by-step procedures in cleaning tools, equipment, and

paraphernalia.

3. Demonstrate proper cleaning techniques and emphasize safety precautions.

4. Divide the class into small groups and assign specific tools or equipment to clean.

5. Provide the cleaning checklist for each group to ensure proper completion of
tasks.

6. Evaluate each group's performance using a rubric based on criteria such as

thoroughness, adherence to safety guidelines, and teamwork.

Assessment Questions:

1. Why is it important to clean tools and equipment regularly?

2. What safety precautions should be observed when using cleaning agents?

Activity 2: Storing Procedures

Materials:

- Storage containers (e.g., cabinets, shelves)

- Labels

- Protective covers
Instructions:

1. Discuss the importance of proper storage to prevent damage and maintain the
quality of tools, equipment, and paraphernalia.

2. Introduce different types of storage containers and their suitability for specific
items.

3. Demonstrate how to properly label and organize storage areas.

4. Assign each student to create their own storage plan for a specific set of tools or
equipment.

5. Evaluate each student's storage plan using a rubric based on criteria such as
organization, accessibility, and suitability.

Assessment Questions:

1. Why is it important to label storage containers?

2. What factors should be considered when planning the storage of tools and
equipment?

Activity 3: Application of Cleaning and Storing Procedures

Materials:

- Scenario cards describing different front office situations

- Rubric for evaluating problem-solving skills

Instructions:

1. Provide each student with a scenario card describing a front office situation that
requires cleaning and storing procedures.

2. In pairs or small groups, students analyze the scenario and discuss the
appropriate cleaning and storing procedures to address the situation.

3. Students present their solutions and justify their choices.

4. Evaluate each group's problem-solving skills using a rubric based on criteria such
as accuracy, creativity, and clarity of presentation.
Assessment Questions:

1. How did you apply the cleaning and storing procedures to solve the given front
office situation?

2. What alternative solutions could be considered for the scenario?

Analysis:

Discuss the outcomes of each activity, highlighting the importance of proper cleaning
and storing procedures in maintaining a clean and organized front office
environment.

Abstraction:

Summarize the key concepts and principles learned about cleaning and storing tools,
equipment, and paraphernalia in front office services.

Application:

Provide the students with a real-life problem, such as a front office that lacks proper
cleaning and storing procedures. Ask them to create a step-by-step plan to address
the problem and present it to the class.

Assessment:

Teachers can assess the learning of the students based on the learning
objectives through the following methods:

1. Observing students' participation and engagement during activities.

2. Assessing students' performance in the cleaning and storing procedures through

rubrics.

3. Evaluating students' problem-solving skills in the application activity.

Assignment:

Ask the students to conduct a research project on best practices for cleaning and
storing tools, equipment, and paraphernalia in different industries. They should
present their findings in a report format, highlighting the similarities and differences
across industries.