Duties and Responsibilities in a Student-Owned Ice Cream Business:

Student Owner:
● Visionary and Leader: Setting the overall direction and tone for the business, defining
the vision and mission.
● Entrepreneur and Strategist: Developing the business plan, securing funding,
researching competitors and market trends, managing budgets, and overseeing financial
operations.
● Marketing and Branding: Creating marketing materials, managing social media,
building a brand identity, and developing promotional strategies.
● Recruitment and Training: Hiring and training employees, managing schedules,
delegating tasks, and fostering a positive work environment.
● Inventory Management and Ordering: Tracking ingredients and supplies, ensuring
stock levels, placing orders, and managing inventory costs.

● Customer Service: Taking orders, preparing and serving ice cream, offering
recommendations, maintaining a positive and friendly attitude.
● Shop Maintenance: Keeping the shop clean and organized, restocking supplies,
washing dishes, sanitizing equipment.
● Inventory Management: Assisting with tracking ingredients, ensuring stock levels,
preventing waste.
● Cash Handling: Operating the cash register, making change, processing payments
accurately and securely.
● Marketing and Social Media: Assisting with social media engagement, sharing
promotions, creating content.