Amr Tarek Ali Gad

Email: amrgad308@gmail.com Mobile: +971523747425

Birth:14/11/1994 Military status: Exemption

Address: 1811, OBS building, Moasim center LinkedIn: amr-tarek-gad-277a7b168

, Production city, Dubai
Nationality: Egyptian

Sales Engineer
B.Sc. qualified and experienced professional seeking a position that will benefit from my sales experience, positive interaction skills
and industry contacts where my years of experience can improve the sales results and projects handling.
Summary
Primary contact for all parts and service programs and responsible for maximizing sale of parts and service within
assigned territory. Providing the best rental services and temporary solutions to our customers. Heavy equipment
sales engineer who consistently achieves customer retention goals through relationship building and advanced
product knowledge.

Highlights
• Customer service
• Management relationship development
• Account management
• Goal-Oriented
• Self-sufficient
• Detail oriented
• Management negotiation
• Contract negotiation
• Sales management
• Exceptional time management
• Analytical problem solver
• Team leadership
.

Accomplishments
Successfully represented company in new areas of business resulting in increased business and number of
customers while maintaining companies score values and ideals.

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 Experience.

Volvo Penta aftersales product support supervisor engineer,07/2022 to current

AL MASAOODVOLVO PENTA -DUBAI MARITIME CITY – DUBAI.

• Key account retains top leisure and commercial marine customers in UAE
• Parts & service sales engineer supporting customers with Volvo Penta genuine spare parts and
services in United Arab of Emirates.
• Maintain direct sales responsibility of assigned accounts establishing and maintaining effective working
relationships by performing sales calls and providing solutions to meet customer needs.
• Develop new customer relationships to gain more sales of service and parts business by
Organizing sales visits, prospecting leads, and performing called calls.
• Negotiate and close equipment customer service agreements with customer.
• Preparing Tenders, proposals, and quotations, negotiating contracts, terms, and conditions.
• Develop and present quotes to customer including identifying parts, working with parts/service dept..., and
calling outside sources to locate needed items.
• Provide customers with enough materials information and knowledge to make an educated
decision including reports, cost comparison reports, leasing/payment options, equipment
specifications, warranty, etc.
• Maintained friendly and professional customer interactions.
• Prepared and discussed financial and technical offers as well as signed maintenance service contracts.
• Preparing technical specifications for purchase items & Ensure technicians attending breakdown calls.
• Using Volvo Penta EPC and product center to get any part required in the quotations for our customers.
• Tracking all Volvo Penta products to make sure doing service in the right time by following
Volvo Penta service protocol
• Responsible for warranty claiming and following up service bulletins for different Volvo Penta
engines and transmissions

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 Experience
Atlas Copco Rental sales engineer,03/2021 to 07/2022
Atlas Copco

• Rental sales engineer at Atlas Copco Specialty Rental Division- ASR ME, providing the
highest
• quality rental equipment services to different segments in the market.

• Promoting our different offshore / onshore rental equipment solutions such as (100% oil
free air compressors, desiccant air dryers, oil injected air compressors, boosters,
nitrogen generation units, power generators and steam boilers).

• Helping our customers to maintain their continuous production and the proper
operation of their existing and under contraction facilities.

• Using Sales force as a CRM recording all the activities, events, and sales.

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 Experience

Caterpillar Product Support Engineer,02/2019 to 03/2021

Mechanical engineering office- Alexandria, Egypt

• Parts & service sales engineer supporting customers with Caterpillar genuine
spare parts and services in Egypt

• Maintain direct sales responsibility of assigned accounts establishing and

maintaining effective working relationships by performing sales calls and
providing solutions to meet customer needs.
• Develop new customer relationships to gain more sales of service and parts
business by Organizing sales visits, prospecting leads, and performing
called calls.
• Negotiate and close equipment sales/ rental/ customer service agreements with customer.
• Preparing Tenders, proposals, and quotations, negotiating contracts, terms, and conditions.
• Develop and present quotes to customer including identifying parts, working with
parts/service dept..., and calling outside sources to locate needed items.
• Provide customers with enough materials information and knowledge to make
an educated decision including reports, cost comparison reports,
leasing/payment options, equipment specifications, warranty, etc.
• Maintained friendly and professional customer interactions.
• Prepared and discussed financial and technical offers as well as signed
maintenance service contracts.
• Preparing technical specifications for purchase items & Ensure technicians attending
breakdown calls.
• Dealing with biggest construction companies, service petroleum
companies, concrete companies, and Industrial companies in
Egypt.
• Using SIS caterpillar service information system to get any part number with the
serial numberplate for any caterpillar equipment.
• Selling caterpillar genuine engine parts as cylinder heads, valve train
components, liner kits, connecting rods, engine bearings, gaskets &seals, cam
&crank shafts for caterpillar
3306,3406,3408,3412,3116,3126,3176,3196,3508,3512,3516,
C9,C11,C13,C7,C15,C18,C32 engines models. Also selling aftermarket brands as
IPD for some companies.
• Selling caterpillar hydraulic system genuine parts as hydraulic cylinders, pumps, seals
& gaskets, hoses &tubes, pins &pushing, hydraulic cartridge.
• Selling caterpillar power train genuine parts as gears, friction disc & plates,
final drive, differential gears, pumps, transmission seal rings.
• Selling Caterpillar braking and steering system genuine parts as disc &clutches,
pumps, pilot pump, steering cylinder.
• Selling caterpillar cooling system genuine parts as fans, radiator parts, water
pumps, hoses & tubes, thermostats, oil cooler, oil pump.
• Selling caterpillar fuel system genuine parts as injectors, fuel pump, services kits,
hoses &tubes, filter case.

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 • Selling ground engaging tools aftermarket brands ITR, BYG as cutting edge, teeth &
adaptor, pins &retainers, hardware.
• Selling these parts for caterpillar models 966D,966E,966F series one,966F series two
• ,970F,980F,972F,972G,972H,966H,966G,950F,950E,950G,950H,936C,936E,936F,938.
• Selling Donaldson, fleet guard &caterpillar air, fuel, gas, and hydraulic filters,
making annual contracts with the quantities of filters required for construction
companies, service petroleum companies, concrete companies, and industrial
companies.
• Attended mechanical maintenance and overhauling for diesel engines and its
axillaries, rebuilt transmissions.

• Attended mechanical maintenance, cylinder head over hauling, valve and valve
seat grinding, fuel injection pump, turbo charger maintenance, maintenance
or lube oil and fuel oil separator for caterpillar 3406,3408,3412,3508,3512,
C7,C9,C11,C18, C15 engine models.

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 Experience

Sales engineer 01/2018 to 01/ 2019.

Cummins and Komatsu (Egyptian International
Motors)

• Parts and service sales engineer supporting customer with Cummins and Komatsu genuine
parts.
• Develop new customer relationship to gain more service and parts
business by prospecting leads and performing called calls.
• Organizing sales visits.
• Preparing visit report and monthly performance reports.
• Working on Cummins Quick serve to get any parts.
• Attended Cummins and Komatsu technical trainings in the workshops.

Certifications and credentials

• Parts Pro -Engine Basics.

• Hydraulics Basics.
• Power train basics.
• Classic control.
• Hydraulic and pneumatic.
• Relationship development and communication.
• Atlas Copco oil free air compressors
• Atlas Copco oil Injected compressors
• Atlas Copco Nitrogen
• Atlas Copco Boosters
• Atlas Copco Generators
• Atlas Copco Steam boilers
• CRM sales force
• Intern heavy duty truck repair shop, new Jersey, united states
(Freightliner, and Peterbilt trucks).
• Intern, California polytechnic state university, California, united states
(Summer engineering workshop in industrial and mechanical
engineering).
• Intern, Mantrac- Caterpillar, Egypt (2013-2015).
• More available on request.
• Account management.
• Budgets contract negotiation.
• Customer satisfaction.

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• Customer service.
• Direct sales.
• Hydraulics.
• Negotiation.
• Purchasing.
• Sales management.
• Time management.
• Inventory management.
• Team building.
• Air compressors
• Sales Force

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 Education
• Bachelor’s degree in Mechanical Engineering September 2012-July 2017
Arab Academy for science, technology &Maritime Transport.

• School September 1999-2012

Sidi Gaber language school

Language Skills

• Arabic (Native language).

• English (Fluent).
• French (Fair)

Computer Skills

• MS Word, Excel, Power point & outlook.

• Auto cad.
• Mat lab.
• Solid works.
• Ansys.

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 Travel experience
San Luis Obispo, San Francisco, Los Anglos, Las Vegas, Santa Barbara, Clear Water Beach,
Tampa, New York, New Jersey, Maldives, Saudi Arabia, Istanbul, and Dubai.

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