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5. How would you rate the traction of Bata shoes on various surfaces?
Option Respondent Percentage
Excellent traction 5 23.8
Good traction 5 23.8
Average traction 7 33.3
Poor traction 4 19
8. Considering the price, do you think Bata shoes offer good value for money??
Option Respondent Percentage
Excellent value 3 14.3
Good value 9 42.9
Average value 5 23.8
Poor value 4 19
9. Have you had any experiences with Bata's customer service regarding their shoes?
Option Respondent Percentage
Excellent customer service 4 20
Good customer service 8 40
Average customer service 6 30
Poor customer service 2 10
10. On a scale of 1 to 10, how satisfied are you with your Bata shoes?
Option Respondent Percentage
10 - Extremely satisfied 6 28.6
8-9 - Very satisfied 8 38.1
5-7 - Moderately satisfied 4 19
1-4 - Not satisfied 3 14.3