Professional Documents
Culture Documents
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accept, one we are unwilling to postpone, and one we intend to win …
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The ALU Moonshot -
Letter from ALU’s Founder
Four years ago, we embarked on an ambitious and bold journey --”the ALU Moonshot”--to transform an entire continent of a billion people. We
planned to do this by developing a large scale movement of 3 million ethical, entrepreneurial leaders who could address the continent’s greatest
challenges and capture its greatest opportunities. The ‘vehicle’ we would use to develop this movement was a network of radically re-imagined
universities.
Since then, we have made remarkable progress: We have replicated our university model three times ( Mauritius, Rwanda and our School of Business)
and gained accreditation in two countries. We have grown our student body by 1,200% in just the last 2 years to 800 students. We have almost
finished the construction of a $15m custom-designed campus in Mauritius and will soon begin construction of a similar campus in Rwanda. We have
launched a highly innovative student finance company based on Income Share Agreements to make our education much more affordable and
accessible. We have created a strong brand, receiving recognition as ‘one of the 8 places where history is being made’ (New York Times) and as the
‘Harvard of Africa’ (CNN). We have built a remarkably strong team of almost 200 diverse and highly passionate people and created a culture that
inspires everyone who joins us. In 2017, our revenue grew by 620% to almost $10m and funding secured rose to almost $60m between our various
corporate entities. In many ways, we have exceeded our wildest expectations. I am tremendously grateful to everyone - our team, investors, board
members, advisors and corporate partners - who have helped us get to this point.
However, as one would expect, our journey to the moon has not been without turbulence. We have faced regulatory challenges, financial challenges,
skepticism, and so many other growing pains. As these challenges started shaking our rocketship, our faith was tested. We felt the temptation to take
less risk, to do things more conventionally and even doubted whether we were on the right journey. Yet, despite all these obstacles, we stayed strong.
I couldn’t be more proud about the resilience our team has shown in the face of such daunting ‘turbulence’ .
The title of our five year strategy--“Do Hard Things”-- is a reminder that making bold, unconventional change is hard. This strategic plan articulates an
exciting roadmap for the next five years and reminds us of the mindsets and beliefs we will need in order to achieve our ultimate vision. There will be
many more hard times. We will again feel the temptation to give up and do things conventionally. However, I truly believe that the greatest risk we can
take at this stage of our journey--with just 17 years to go before Africa has the largest workforce in the world-- is to not take any risk at all.
Africa--and the world-- needs us to do the hard and unconventional things we originally set out to do. In the end, wouldn’t we rather fail attempting to
achieve something extraordinary than succeed in achieving something ordinary?
I hope you join our bold quest to change Africa, and indeed, the world.
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-Fred Swaniker
Our purpose &
how we achieve it
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OUR PURPOSE..
We will address these challenges and capture these opportunities by developing the continent’s
most talented youth into a large-scale movement of problem-solvers and change-makers. 5
At least 3 million bold,
OUR PICTURE courageous & innovative
leaders by 2060 who will solve
OF SUCCESS Africa’s grand challenges and
capture its great opportunities
(Vision)
OUR SIX CORE BELIEFS
ABOUT TALENT & LEARNING
WE CAN DELIVER HIGH QUALITY EDUCATION AT SCALE
1) ALU can attract the top 5% of African talent. ALU has secured the premium spot as the ‘Harvard
of Africa’. This enables us to attract the most talented students. In more mature markets (e.g. US,
Brazil), thousands of other powerful university brands were established hundreds of years ago. As
such new entrants end up with the weakest students. As the ‘first mover’ in Africa, we have the
exact opposite situation--the most talented students across Africa want to attend ALU.
2) Quality will be driven by top students, not top professors. By centering our learning model
around brilliant students (who are available in abundance) and not on scarce professors, we have
removed the bottleneck to scale and also shifted our quality driver from ‘great professors’ to ‘great
1 students’. We are more selective than Harvard, Yale, Stanford, Oxford, and Cambridge.
3) We leverage culture to drive quality. We believe that besides “push” factors like curriculum,
technology, and innovative teaching, culture plays a huge role in educational outcomes. Students
“pull” themselves to learn if high expectations are set and if confidence is instilled in them. The
great thing about culture, is that once defined, it passes on to the next student at a marginal cost of
zero. It is the ‘software’ that enables us to keep quality high even as we scale
4) Our innovative learning approach drives down cost while maintaining quality. Student-driven,
project-based, personalized and technology-enabled blended learning and data analytics all drives
down cost and increases quality.
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AN UNCONVENTIONAL, STUDENT-DRIVEN (AND NOT PROFESSOR- CENTRIC)
LEARNING MODEL IS NEEDED TO BRING HIGH QUALITY EDUCATION TO AFRICA
To advance education at the speed and scale needed to transform the African continent, a
learning model centered around talented students and not professors is needed. This
means a radically reimagined and unconventional approach to education,
2 not the status quo. By centering our learning model around brilliant students (who are
available in abundance) and not on scarce professors, we have removed the bottleneck to
scale and also shifted our quality driver from ‘great professors’ to ‘great students’.
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AFRICA HAS A MASSIVE TALENT POOL THAT NEEDS
OPPORTUNITY TO REALIZE THEIR POTENTIAL
Africa: 2bn
US: 280m Africa: 1.1bn population,
population; population World’s youngest
78% tertiary population
enrolment
Based on Africa’s youth population, we believe that over 3.2 million students would be talented enough to join
ALU by 2040. We only plan to enroll 250-500K of these students at a time as we scale. One would have to
believe that Africans are inherently less talented than the rest of the world for this not to be true
Source: Worldbank Data, Unesco; 10
Gross Enrollment Rate: Number of students enrolled in a given level of education, regardless of age, expressed as a percentage of the official school-age population corresponding to the same level of education. For the tertiary level, the population used is the 5-year age group starting from the
official secondary school graduation age. Note: Estimates based on total enrolled students in US Ivy League and Top Colleges/Universities; for illustration purposes not taking into account low tertiary enrolment rates in Africa (8%).
THE VALUE PROPOSITION OF A UNIVERSITY EXTENDS
FAR BEYOND ITS ACADEMIC PROGRAM
We believe that institutions of higher learning need to equip students with six
fundamental elements. “Academics” are only one part (16%) of a much larger value
4 proposition. All other elements are equally (or more) important. ALU is already delivering
the other 5 elements well. Therefore we should be courageous in boldly innovating on
the ‘academic’ portion.
As machines become more adept than humans in areas that previously required academic
knowledge, human traits like Imagination, Creativity, Resilience, Ethics, Empathy,
Passion, Courage, Teamwork, Curiosity, Values, Leadership, Entrepreneurship and
emotional intelligence will matter much more than basic ‘facts and figures’ (which
5 computers can learn). In order to ‘future-proof’ graduates, we see these traits as a
fundamental end - not a byproduct of education. This bodes well for ALU’s strengths.
We may not produce deeply technical lawyers, doctors, and engineers. But we will produce a
large pool of bold, innovative, passionate, versatile leaders and entrepreneurs who can lead
teams to achieve great results and who can constantly reinvent themselves as the world
changes.
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THERE ARE MANY WAYS TO LEARN BEYOND THE
CLASSROOM
Conventional classes with structured curriculum and defined learning outcomes are just
one way to learn. In the information age, students can learn through other,
individualized, self-directed approaches that are just as effective and impactful such
6 as interviewing experts, conducting field studies, shadowing professionals,
watching TED talks, attending conferences, implementing projects, conducting
experiments, driving research, and many other practical and experiential ways of
learning
Peer-to-Peer Learning
Interviewing experts Implementing
Prototypes &
Mentoring experiments
Participating in
Internships Serving as an understudy
Integrity
We have the courage to do
what is right
Restless Continuous
Excellence Learning
We uphold the highest We embrace challenges with
standards in all we do curiosity and a beginner’s
mindset.
Ownership Diversity
We have amazing people who We respect and celebrate the
use their own initiative beliefs and cultures of others
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OUR TEAM & CULTURE
● Our culture is defined by the unwritten rules about how things work
at ALU. It encapsulates our values, mindsets and most importantly,
our behaviors
● Our staff and students are the most important carriers of our
culture
ENTREPRENEURIAL LEADERSHIP
Accredited
Brand X
University
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PRODUCT I: LEADERSHIP CORE
Leadership Core is the foundational program every ALU student undertakes at the beginning of their learning
journey. It prepares young people with skills needed to be successful professionals or entrepreneurs.
We approached over 150 organisations around the world and asked them which skills they typically found
missing in college graduates…
...and distilled them into 7 Meta Skills … that we teach in 4 Leadership Core modules.
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PRODUCT II: GLOBAL CHALLENGES
Global Challenges is ALU’s signature degree program that develops students into creative problem-solvers for
the 21st century. Students build upon their experience from the Leadership Core by declaring a ‘mission’ for
their life (vs an academic major). They then curate personalized learning journeys in an entrepreneurial and
applied way: Understanding the problem they want to solve, developing an innovative solution, and
implementing it with a team.
Learning happens in multiples ways (building on the Leadership Core experience), e.g. interviewing experts,
shadowing professionals, attending conferences, field studies, hackathons, learning from peers, etc. A student
could do an entire global challenges degree without taking a single online course or attending a single lecture.
Students learn by exploring and practicing rather than by memorizing — and in doing so develop a passion for
learning and a growth mindset that stays with them forever. They learn to become problem-solvers who can keep
solving new problems as the world changes and as their passions evolve. In this way, we prepare our graduates
for jobs that don’t even exist yet and for a world that is rapidly changing.
Seven Grand Challenges Seven Great Opportunities
URBANIZATION AGRICULTURE
ALU’s Manager Training Programme is delivered through short courses for middle managers as part of our
Lifelong-Learning philosophy. It serves 3 main purposes: (1) it allows ALU to continuously acquire intelligence
about trends in the workplace (which can be fed back into our curriculum for undergraduates); (2) It enables us to
scale our internship placement abilities by giving us direct access to hundreds of thousands of hiring managers
(vs just the HR dept or CEO); and (3) it allows us to have more immediate impact by imparting better leadership
and managerial skills on people who are playing leadership roles today
The typical middle manager program could comprise of monthly, 3-day in-person modules for 6-8 months, with
practical project assignments and online learning in-between. It will initially focus on General Management &
Leadership Skills and Data Science.
In person training
(2-3 days)
at ALU Hub
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OUR DNA:
ENTREPRENEURIAL LEADERSHIP
Infused into all our programs is the philosophy and practice of entrepreneurial leadership
We define an Entrepreneurial leader as one who is:
● Not bound by constraints of what exists today. They are optimistic and lead with ‘what if?’
● Nimble, responsive, iterative—They take initiative
● Resilient—they don’t give up when knocked down
● Creative--they find innovative ways to solve problems
● Imbued with faith—they see possibilities and not only obstacles
● Stubborn about their vision, but flexible with their approach
● Visionary, bold & courageous—willing to take risks
● Humble--recognize that they don’t know everything and continuously learn and show respect to others
Entrepreneurial leaders (i) solve complex problems, (ii) in creative ways, (iii) with limited
resources. They achieve more than anyone thinks is possible with less than anyone thinks is
possible. Africa needs these kinds of leaders in government, civil society, and in business
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Our priorities
2018 - 2022
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ALU’S 5 YEAR STRATEGIC PLAN -
OVER THE NEXT FIVE YEARS, WE WILL FOCUS ON TWO THINGS
1 2
Strategic Priority 1: Strategic Priority 2:
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PRIORITY 1:
STRENGTHEN AND
CONSOLIDATE
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PRIORITY 1: STRENGTHEN AND CONSOLIDATE
Mauritius Rwanda
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STRENGTHEN QUALITY OF LEARNING
IN LINE WITH ALU’S VISION
Degree Programs
1. Active
2. Social
Global Challenges
3. Holistic
4. Integrated
5. Personalized
Leadership Core
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BUILD SUSTAINABLE SYSTEMS AND
PROCESSES
To enable sustainability and scale, we need to strengthen our systems and process
across all functions:
Finance
Marketing Operations
& Sales
Data
Technology Risk
Analytics Recruit-
Manage-
ment ment&
Perfor- Onboarding
mance
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BUILD STRONG AND EFFECTIVE TEAM AND
MANAGEMENT
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ACADEMIC GOVERNANCE STRUCTURES &
QUALITY ASSURANCE
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BUILD OUT CAMPUS INFRASTRUCTURE
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PRIORITY 2:
BRAND X
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PRIORITY 2: DEVELOP AND SCALE BRAND X
What is Brand X?
● Six months in person LC program plus six months ● 3 day courses combined with blended learning
internship activities (for $1,500 per course)
● Target segment until 2022: Recent College ● Keeps ALU offerings relevant to employers
graduates
● Builds relationships between employers and
● Highly affordable for students through ISA students
($0-$300 out of pocket)
● Generates impact on today’s leaders
● Meet managers/future employers in same space
University Brand X
(graduate with Leadership
Bachelor Core Employment / Entrepreneurship
(1 year, incl.
Degree from
Internship; pre-
any university) employment) Brand X Brand X
Manager Lifelong
Training Learning
Brand X Brand X
Leadership Global
Highschool Core Challenges Employment / Entrepreneurship
(1 year, incl. (2 years, incl.
internship) internship)
Brand X Brand X
Manager Lifelong
Training Learning 32
* This eliminates the need for local accreditation for Brand X spaces
ORGANISATIONAL FOCUS OVER NEXT 5 YEARS
Ind
icat
ive
Strengthen and
Consolidate
Scale Brand X
(LC + MT)
Strengthen and
Consolidate
MRU and RWA Scale Brand X Scale Brand X
(LC + MT) (LC + MT)
Scale Brand X
(LC + MT) Launch full
Brand X:
Include Global
Launch Brand X Challenges
(LC + MT)
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10 NEW “BRAND X HUBS” OVER NEXT 5 YEARS
Ind
icat
ive
35
OUR CUSTOMERS
Primary customers What they pay for How much they pay
Secondary customers
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*We will adopt the Boyer Model of Scholarship Instead
What success will
look like
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PICTURE OF OPERATIONAL SUCCESS:
STRENGTHEN AND CONSOLIDATE
Where do we stand today? ALU (MRU, RWA, ALUSB) in 2022
● ALU has had strong growth since inception and achieved a lot. But we ● ALU has strong systems and processes in place and leverages technology
have been operating in ‘start-up’ mode,, with many unsustainable and and data analytics across marketing, recruitment, sales, finance, risk
unscalable ways of working. We do not have strong systems and management. All key processes are documented; performance tracking is
processes, are not leveraging technology enough, have low data creating high accountability, and there is little key person dependency
transparency, weak risk management and are too dependent on a few
● ALU delivers world-class learning experiences across all programs and
key people
campuses in line with ALU’s vision of innovative teaching and learning
● We have built a unique and inspiring culture among staff and (4.5/5 across all programs from parents, students and employers); our
students. However, many are wary of scale and revenue generation Leadership Core & Global Challenges Degree receive top feedback (4.5/5)
● We have built a strong brand across the continent and received global ● ALU’s unique culture is strong among staff, students and alumni and is
recognition as “Harvard of Africa” (CNN) and “one of the places where more entrepreneurial, unconventional, and excited about scale
history is being made” (NYT); we attract the top African talent
● We are a global brand, known for our innovative approach to education,
● We have built a strong Leadership Core Product that receives very entrepreneurial leadership and the Global Challenges Degree; We are
positive feedback from Employers and Students known as the most innovative university in the world and 25% of our
students in MRU and RWA come from outside of Africa
● Our Degree programs are not yet delivering the quality of learning
and innovative approaches we would like to see; yet are more ● Most of our students in MRU and RWA have employment offers or have
innovative than most traditional universities started a venture before their graduation
● Our academic governance structures and quality assurance is better ● We have a vibrant entrepreneurial leadership student culture on campus
than most African universities, but still very much work in progress and created a pan-African ecosystem of entrepreneurial changemakers
● Our customer experience (across students, parents, employers and ● We have achieved high operational efficiency and breakeven at our two
staff) is mostly inconsistent campuses and ALUSB
● Our Entrepreneurship Ecosystem on campus is in its nascent stages; ● We are showcased for our approach to learning by regulatory bodies such
Too few students are engaged in entrepreneurial activity as HEC and TEC (and independent of GCU)
● We are in the final stages of finishing our Mauritius custom-made ● ALU’s custom-designed campuses in MRU and RWA are lighthouses for
campus and have partially secured funding for the Rwanda campus how architecture and infrastructure foster culture and innovation
● We have making financial losses in Mauritius and Rwanda campuses, ● We have phased out all degree programs except for Global Challenges
while the ALUSB is close to break-even and Computer Science in Rwanda
● Some of our students (esp in MRU) lack humility, resilience, and have a ● Our students are humble, have more resilience, and understand that40
‘customer’ mindset where they expect ALU to be at their beck and call leadership is about service (not privilege and being served)
PICTURE OF OPERATIONAL SUCCESS:
DEVELOP AND SCALE BRAND X
Where do we stand today? Brand X in 2022
● Brand X has grown to over 10 campuses serving approx. 50,000
● ALU has successfully proven the impact and effectiveness
students across the continent offering Leadership Core to college
of Leadership Core in developing work-ready graduates.
graduates and training to middle managers in the same space
Students and employers both rate it very highly
● Offering Leadership Core and Manager Training in the same space
● We have applied our learning methodology to a few pilot
enables students and managers to build relationships and as such 80% of
Manager Training programs and have received positive
students have at least one job offer before completion.
feedback
● Brand X attracts top talent from universities (and eventually high
● We have created the African Leadership Finance
schools) with over 400k applications a year and is the number one
Company (ALFC), a student finance company that uses
manager training provider on the continent (4.5/5 rating)
Income Share Agreements. Student demand for finance
has been overwhelming and investor interest is strong ● Operating manuals, systematized processes and robust technology
enable high operational efficiency and allows us to open a new Brand X
● ALU has successfully placed over 400 students in
site in under 3 months
internships across the continent and built strong
relationships with leading employers ● ALU has developed Brand X as an independent global brand known for
innovative education and lifelong learning (top 5% brand perception
● We have established a start-up team to conduct
among students looking for an alternative learning experience).
systematic user research and design and develop the key
Brand X “product” (Leadership Core for College Graduates ● Brand X’s lifelong learning community is vibrant (incl. Monthly events,
and Middle Manager Training) workshops, competitions)
● Brand X has an extraordinary entrepreneurial culture among staff,
students and alumni fostered by a vibrant ecosystem (30% of Brand X
graduates are entrepreneurs after 3 years)
● ALFC is the world’s largest ISA provider due to Brand X ($100m
annual funding) and nurtures a movement of ownership for education
financing among all students (<5% default rate)
● Brand X has admitted its first cohort of high school graduates who come
for the Leadership Core and Global Challenges degree (awarded
remotely from ALU Rwanda) 41
PICTURE OF IMPACT
SERVING 50,000 CHANGEMAKERS/YEAR IN 5 YEARS
Ind
icat
ive
50,000 Brand X
UNLEASH
SCALE
BEGIN
SCALING
NATURAL
GROWTH
3,000 Rwanda
1,000 Mauritius
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PICTURE OF FINANCIAL SUCCESS:
$160M REVENUES, $79 OPERATING PROFIT IN 5 YEARS
Operating
Profit: $79M
(49%)
$100m $160m
$20m
$10m
$15m
$15m
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Mindsets we’ll need to
get there
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OUR OPERATING PRINCIPLES:
To be further
MINDSETS AND BELIEFS TO WIN developed
1. We believe in young people and give them opportunities that enable them to achieve extraordinary things
2. ‘You can’t get to the moon with a porsche’ ⏤ We need unconventional ways if we want achieve unconventional results
3. The biggest risk we can take is not taking risks ⏤ For us there is no failure, there are only learning opportunities
4. Rhythms & Routines are the mother of scale ⏤We are committed to our daily check-ins, weekly reviews, FLD, Assembly,
quarterly retreats, annual all staff, etc.
5. A strong culture is the best way to maintain quality as we scale⏤ Scale is about transmitting this culture
6. Our students are NOT “customers” to be pleased (they are beneficiaries we need to develop)⏤ We solve for the system, not
an individual student’s whims. This will not always make us popular with our students
7. We are proudly African, but global in our thinking and footprint ⏤ This means we hire global talent, we use global
technology, we use global content, and we will eventually have global operations/sites (with Brand X).
8. We have faith and believe ⏤ Entrepreneurship is not a science. It requires a huge amount of faith, luck, perseverance,
timing and trust
9. We are resilient and optimistic ⏤ Just when everything hits the fan is exactly when you need to be most optimistic.
Acknowledge what went wrong. But don’t dwell on it. Pick yourself up and make a plan. If that doesn’t work, make another
one. Keep going, no matter what. Don’t be paralyzed by what looks like failure. Pause, learn, and move on.
10. Pivots are good. It’s the lifeblood of Entrepreneurship ⏤ Don’t just blindly stick to a plan even when it ain’t workin’!
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