ENIFOME

ESTHER
AKPOBOME
09086685486
astrablinks@gmail.com
Rivers State, Nigeria
6th June, 2023
Dear Sir/Ma,

I am writing to express my keen interest in the Customer Experience Officer position at Ulan
Homes Limited. As a fresh graduate and a newly deployed National Youth Service Corps
(NYSC) member in search of a challenging and fulfilling place of primary assignment, I am
eager to contribute my skills, enthusiasm, and dedication to the success of your organization.
Having recently completed my HND program in Computer Science from Delta State
Polytechnic, Ozoro, I am now embarking on my NYSC service year with a strong desire to
gain practical experience and make a meaningful impact in a professional setting. The
Customer Experience Officer role aligns perfectly with my career aspirations and presents
an excellent opportunity to utilize my skills and contribute to the overall satisfaction of your
customers.
Here are a few reasons why I believe I would be a valuable addition to your team:
1. Exceptional Communication and Interpersonal Skills: Throughout my academic journey, I
actively participated in presentations and group projects. These experiences have enhanced
my ability to communicate effectively with diverse individuals, both in person and over
various communication channels. I am confident in my ability to engage customers,
understand their needs, and provide personalized solutions.
2. Strong Problem-Solving Abilities: As a Customer Experience Officer, I understand the
importance of resolving customer issues efficiently and effectively. I possess strong
analytical and problem-solving skills, allowing me to identify root causes, propose
appropriate solutions, and ensure customer satisfaction.
3. Empathy and Customer-Centric Mindset: I genuinely care about creating positive
experiences for customers. I am able to empathize with their concerns and go the extra mile
to exceed their expectations. I believe in building long-term relationships and fostering loyalty
through exceptional service.
Thank you for considering my application. I have attached my resume for your review, which
provides additional details about my educational background and relevant experiences. I
would welcome the opportunity to discuss how my skills and qualifications align with the
Customer Experience Officer position at Ulan Homes Limited.
I look forward to the possibility of joining your organization. Thank you for your time and
consideration.

sincerely,
Esther Akpobome.