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JMPF Vol. 9 No. 1 : 27-37


ISSN-p : 2088-8139
ISSN-e : 2443-2946

Inventory Control, Storage and Distribution Facilities in the Pharmaceutical


Industry in Supporting Drug Availability
JKN Era

The Inventory Control, Storage Facilities and Distribution at Pharmaceutical Industry in Supporting
Drugs Availability of JKN Era

Satibi1*, Achmad Fudholi1 , Gabriela Larasati Swastiandari2


, Eirene Copalcanty Tuko2

1. Faculty of Pharmacy, Gadjah Mada University, Yogyakarta


2.
Master of Pharmacy Science, Faculty of Pharmacy, Gadjah Mada University, Yogyakarta
Submitted: 1-30-2019 Revised: 3-14-2019 Correspondence : Accepted: 3-22-2019
Satibi : Email : satibi@ugm.ac.id

ABSTRACT
Drug availability is still a problem in the health system in Indonesia. The increasing number of National
Health Insurance (JKN) participants has directly increased the need for generic drugs so that drug
manufacturers continue to strive to gain market share for JKN drugs. The pharmaceutical industry plays a role
in producing quality and affordable medicines by implementing good supply chain management. The purpose
of this research is to identify the role of inventory control, storage and distribution facilities in the pharmaceutical
industry in supporting drug availability in the JKN era. This research is a qualitative descriptive study. The
qualitative method in this study was to conduct in-depth interviews with employees from the Production
Planning, Inventory Control and Supply Chain divisions in the four pharmaceutical industries and
Pharmaceutical Wholesalers who work with BPJS Kesehatan and become drug providers in the e-Catalogue
tender. The sampling technique used purposive sampling. Data analysis consisted of making interview
transcripts, data interpretation and checking the validity of the data by triangulation. The results of the analysis
show that inventory control has an influence on the pharmaceutical industry in supporting the availability of
drugs due to a mismatch between demand and demand, which increases the occurrence of overstock or
stock out. Storage facilities have an impact on the pharmaceutical industry in supporting drug availability
because overloaded storage facilities cause storage methods to work not optimally and have to incur other
costs to rent a warehouse.

Distribution has an impact on the pharmaceutical industry in supporting the availability of drugs because
distribution costs must reach a minimum order so that drugs can be distributed and the choice of transportation
mode results in longer distribution lead times , thereby increasing drug vacancies.

Keywords: availability, industry, e-catalogue, JKN, supply chain management

ABSTRACT
The drugs availability is still a problem in the health system in Indonesia. The number of National
Health Insurance (JKN) participants increasing the need for generic drugs. Pharmaceutical industry has a role
to produce affordable and good quality medicines by implementing good supply chain. The purpose of this
study was to identify the role of inventory control, storage and distribution facilities in the pharmaceutical
industry in supporting drugs availability in the JKN era. This is a descriptive research with qualitative method
and uses purposive sampling. Data was collected in depth interview with employees from the Production
Planning Inventory Control (PPIC) and Supply Chain Management (SCM) in pharmaceutical industries that
collaborated with BPJS Kesehatan and become drug providers in e catalogue tender. Data analysis consisted
of making interview transcripts, interpreting data, and triangulation. The results of the analysis showed that
inventory control has an influence in the pharmaceutical industry in supporting the drugs availability due to a
mismatch between demand and need, thereby increasing the occurrence of overstock or stock out. Facilities
of storage has an influence in the pharmaceutical industry in supporting the drugs availability due to overload
storage facilities so that the storage method was not optimal and has to pay other costs to rent warehouses.
Distribution has an influence in the pharmaceutical industry in supporting the drugs availability because the
costs for

JMPF Vol 9(1), 2019 | DOI : 10.22146/jmpf.43162 27


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Inventory Control, Storage Facility

distribution must reach a minimum order to be distributed and the choice of transportation modes for
distribution may be increased the lead time that caused the drug vacancies.
Keywords: availability, industry, e-catalogue, JKN, supply chain management

INTRODUCTION a legal entity that has a license to procure, store and


Drug availability is still a problem in the health distribute pharmaceutical supplies in large quantities
system in Indonesia. in accordance with the Good Medicine Manufacturing
So far, the cost of medicine is above 50% of the Practices (GMP) guidelines. PBF has another
total cost of treatment which could have been important role as a supply chain driver related to the
reduced1 . With the increasing number of National movement of drugs so that they can reach
Health Insurance (JKN) participants, it certainly has consumers6 .
an impact on
pharmaceutical market growth, especially generic Drug vacancies occurred in the Bojonegara
drugs. Chairman of the International Pharmaceutical area pharmacy, Bandung Municipality.
Manufactures Group Technically, the drug is available in pharmacy stock,
stated that prescription drugs in Indonesia will but not from the provider that won the tender, so the
experience a decline in 2015 as more and more price is different. The drug that is not available at
people turn to generic drugs under the JKN2 scheme . JKN prices is amlodipine
and metformin with the highest demand.
The pharmaceutical industry in Indonesia is being sued
In November 2015 there was a vacancy for the drug
to increase its competitiveness. Many companies glimepirid7 . Results of interviews conducted by
are competing to meet the supplies needed by Mendrofa and Suryawati in January 2016 at the
consumers. Panti Hospital Pharmacy Installation
Every company must make improvements in its Wilasa Citarum Semarang to the pharmacy
management system, especially in terms of raw warehouse staff, the current problem is that the
material inventory so that the production process hospital gets BPJS medicine that doesn't match the
runs smoothly. One of the causes of the production price of the e-Catalogue, the BPJS medicine delivery
system not working properly is the unavailability of process takes longer and there is a shortage of
raw materials for production needs. Fluctuating BPJS medicine at distributors8 .
demand and lead time At the Siko Health Center and the Kalumata Health Center

In the city of Ternate, medicines are often late in


uncertain, causing inventory conditions to become arriving at the puskesmas, and medicine shortages
less stable3 . often occur because the planning process takes too
During the JKN era, many pharmaceutical long and even the appointed PBF sometimes does
industries were unable to compete with their not want to provide medicines when the demand is
competitors due to the non-integration of logistics too little9 . The problem of drug availability also
procurement issues. One of the supports for occurs at the health center in Keerom District, Papua
successful drug sales for pharmaceutical companies Province. Stocks of certain medicines are empty at
is good Supply Chain Management (MRP). Supply certain times at the puskesmas, which is due to the
Chain is defined as a set of activities (in the form of unavailability of the same drugs at the district
entities/facilities) involved in the process of pharmacy installation and delays in taking/delivering
transformation and distribution of goods starting drugs from the district pharmacy installation by the
from the earliest raw materials from nature to finished puskesmas which is also due to the geographic
products to the final consumer4 . Thus it can be said location of the puskesmas which is difficult to reach.
that MRP is a concept of product distribution and limited transportation 10
pattern5 . Pharmaceutical Wholesalers (PBF) as an
extension of the pharmaceutical industry is a .

company in the form of Studies of drug availability in the JKN era


have been widely investigated in health facilities
such as pharmacies7,11,12, puskesmas9,10,13 and homes

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sick8,14,15 with the results of interviews showing namely PT A, PT B, PT C and PT D along with
that the problem of public drug shortages is due their distributors who became public drug
to the slow process of drug delivery and long providers in the 2018 e-Catalogue tender in
waiting times from drug providers and distributors. Jakarta. The informants in the study were
However, research on the role of the employees of Supply Chain Management,
pharmaceutical industry and distributors (PBF) Production Planning Inventory Control (PPIC)
has not been widely carried out. The and Pharmacists in charge of PBF.
pharmaceutical industry and PBF as important The inclusion criteria in this study were permanent
actors in ensuring the availability of public drugs employees and had worked for at least 2 years
must be able to maintain the commitments in their field. Exclusion criteria in this study were
agreed upon between the government and health interns and employees who withdrew during the
facilities to ensure the availability of public drugs research process. Interviews were conducted
in the JKN era. Therefore, this study is focused with key informants PT A (AS, Assistant PPIC
on analyzing inventory control factors, storage Manager; K, Assistant Manager PPIC 2, ASP,
and distribution facilities in the pharmaceutical Assistant Warehouse Manager; NN, APJ PBF;
industry and PBF in supporting the availability of YU, APJ Transportation), PT B (MDP, Production
public drugs in the JKN Era to address complaints Director), PT C ( VLK, Warehouse Manager and
of public drug shortages in health facilities and SY, PPIC Manager) and PT D (TS, Senior
with the hope of being able to complement General Manager Supply Chain). Data analysis
previous research. In this study, factor analysis techniques include making interview transcripts,
of inventory control, storage and distribution data reduction, data analysis and data
facilities in the pharmaceutical industry and PBF interpretation then checking the validity of the
was carried out to support the availability of data by triangulating methods and data sources.
public drugs in the JKN era.

Regarding the novelty of research from the RESULTS AND DISCUSSION


pharmaceutical industry perspective, this research The state must have its own pharmaceutical
is an evaluation of the real problems of the industry to produce drugs to meet the needs of
pharmaceutical industry and PBF in overcoming the people16. PT A is the first pharmaceutical
complaints of public drug shortages in health industry in Indonesia which was founded in 1817
facilities, providing new understanding in drug and has 5 (five) production facilities spread
supply chain management and creating critical across 5 (five) cities in Indonesia, namely Jakarta,
insights for the Government in making decisions Bandung, Semarang, Watudakon, and Medan.
through policy formulation which will increase the In 1997, PT B was built and became a young and
long-term global competitiveness of the dynamic pharmaceutical company which had
pharmaceutical industry and efforts to ensure the produced 75 pharmaceutical products in 2005.
availability of public drugs in the JKN era in PT C was established in 1966 and developed
Indonesia. into a leading pharmaceutical company in
Indonesia. PT C has grown to become a provider
METHOD of health solutions through its four business
This research is a qualitative descriptive division groups namely prescription drugs, health
study. The data collection method was in-depth products, nutrition as well as distribution and
interviews followed by secondary data exploration. logistics. PT D was established in 1974 and has
three manufacturing facilities for Non Beta
The instrument used in this research is an Lactam, Penicillin and Cephalosporin antibiotic
interview guide. The sampling technique in this drugs. PT D is the operational business of PT C.
study was purposive sampling. Research subject PT A

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Table I. Public Drugs by Dominant Providers

No Unit price
Medicine name Number of RKOs
Provider Smallest Medicine (Rp)
PT A Generic: Vitamin B Complex tablets 841.428.190 117
Generic combination: blood supplement tablets 665.352.190 354

Generic: Ascorbic Acid 50mg 360.332.730 105


PT B Generic: Paracetamol 500mg 1.250.108.708 53

Generic: Amoxicillin 500mg 1.136.969.918 233

Generic: Mefenamic Acid 500mg V-BLOC: 556.585.769 103


PT C Carvedilol 6.25mg 13.188.739 1.560

BRONSOLVAN: Theophylline 150mg 8.339.800 295

TAMOFEN: Tamoxifen tab 1 mg 3.491.670 1.862


PT D OSCAL: Calcitriol soft capsule 0.5mcg 3.298.720 2.850

Generic: Doxorubicin powder for injection. 10mg 978.427 44.500

Generic: Cyclophosphamide powder for injection. 200mg 888.173 63.690

Note: RKO = Medication Needs Plan

dominate the market as a provider of public drugs as many is the accuracy of information about goods held between
as 82 types of drugs seen from the list of public drug inventory systems and physically. By carrying out proper
providers. PT B and PT C supplied as many as 33 and 34 inventory control, PPIC can carry out production, operational
types of drugs while PT D became a public drug provider control planning and decision making in an appropriate
with 16 types of drugs. Following are some of the public manner17 .

drugs produced by the four pharmaceutical industries


based on the highest number of requests in the Drug Needs
Plan (RKO) (Table I). Inventory control of raw materials, packaging
materials, finished drugs, and semi-finished goods is the
responsibility of the Production Planning and Inventory
Control section
Inventory Control (PPIC). The PPIC section continues to monitor inventory
Inventory has a very important meaning in the levels on a daily basis and records inventory levels in
business operations of a company to meet production warehouses with the help of software to improve data
needs. The reason for the need for inventory is to anticipate protection and improve inventory control processes. In
elements of demand uncertainty, uncertainty of supply from determining the number of product orders, the company
suppliers and uncertainty of order waiting time17. The makes judgments based on the amount of inventory in the
purpose of holding inventory is to provide the best service warehouse and the estimated percentage increase in sales
to customers, expedite the production process, anticipate for each product. Following are the results of interviews
possible shortages of inventory, and deal with price with inventory control factors that were conducted on
fluctuations. In achieving this goal, there will be informants PT A, PT B, PT C and PT D (Table II).
consequences for the company, namely bearing the costs
or risks associated with inventory decisions18. One of the
necessary factors in inventory control

Inventory control at PT A, PT B, PT C and PT D is


assisted by the Enterprise Resource Planning (ERP)
application. The ERP application helps to automatically
calculate the amount needed for each finished product

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Table II. Inventory Control Factors

Indicator PT A PT B PT C PT D
Demand Booking Systematic There is a production Planning
raw material automatically with plan at the beginning of order for
done when the QAD program each month materials
announcement MFG/PRO (closing is usually the default done
winner 30th or 31st of after the 7th of
each month, after every month
the 7th

Order planning
for raw materials

Reorder level is carried out Done accordingly Done accordingly Done


according to the Inventory Inventory levels in the according to the
level of inventory levels in the warehouse both level of inventory
in the warehouse, warehouse both raw materials and in the warehouse
both raw materials and raw materials and finished products both raw materials
finished product finished product and finished
products
Stock out/ Never happened Stock out and Stock out and Over stock often
Overstock stock overstock still overstock still occurs
out/ overstock, occurs because happened because stock out
will be done Inaccurate RKO of the problem of spike
clereance product in sales

and raw materials, lead time for the arrival of raw PT A, PT B, PT C and PT D serve requests
materials and packaging materials needed based on for public and non- e catalog/ regular medicines. In
marketing targets/orders inventory control , stock out and stock over often
(routine needs or e-catalogue), with the help of occur . Overstock occurs due to low demand but
software to improve data protection and improve excess supply. Stock out
inventory control processes. Inventory keeps
management operational This occurs because the demand is high but the
supply is limited. On the quality of medicinal products
consistently throughout the season and can avoid produced by PT A, PT B, PT C and PT D running and
fluctuating production costs. Provision of inventory implementing GMP guidelines. Actions to improve the
aims to deal with conditions of uncertainty. quality of drug products have been carried out
correctly and on time by the PPIC department.
Demand for goods cannot be known with certainty, Companies must be able to meet market demands by
therefore it is necessary to forecast to minimize losses considering quality and production efficiency. Raw
due to overstock or requests that exceed forecasts, materials, semi-finished goods, and finished goods
inventory calculations must be carried out carefully are forms of inventory where each unit represents
and thoroughly19 . Following are the results of money tied up until the inventory leaves the company
interviews with informants PT A, PT B, PT C and PT as goods sold.
D regarding buffer stock, lead time and stock taking
(Table III).

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Tabel III. Buffer Stock, Lead Time, dan Stock Opname

Industry Lead Time


Pharmacy
Buffer Stock Production Stock Recording

PT A 1 - 3 months 30 working days Every 3 months


PT B Conditional 21 working days Every 6 months
PT C Conditional Cycle count setiap
7 - 30 working days
PT D 2 - 2.5 months hari by system

In short, inventory refers to stock or anything needed Storage Facility


to run a business. These stocks represent a large Warehouse is a means of supporting the
part of the investment and must be managed and production and operations of the pharmaceutical
controlled properly to get the maximum profit. industry which functions to store raw materials,
packaging materials and finished drugs that have
not been distributed. The warehouse also functions
Inventory is the biggest asset in business. to protect materials (raw and packaging) and drugs,
If the margin is 50%, it means that the cost of the to carry out this function, warehousing management
product is 50%, which means that 50% of net sales must be carried out properly. The problem that
is spent on control and delivery20 . occurs in the storage facility factor is the storage
facility capacity which is still experiencing overload
events in certain pharmaceutical industries24 .
Garai (2013) says that inventories stored in large There are also distributors who refuse to accept
quantities only end up as waste and use up quite a excess production as in PT B. However, PT B itself
large amount of space21 . has built/increased warehouse capacity in Sukabumi
manufacturing to support drug availability in the JKN
era. At PT A, this obstacle was overcome by renting
An effective inventory must answer three basic
questions, namely what drugs will be the priority for a warehouse, carrying out regular coordination with
control, how much to order and when to order again. other departments such as the marketing team to
carry out drug rotation. Following are the results of
the storage facility factor interviews that have been
Thus drug shortages can be avoided if good and conducted with informants PT A, PT B, PT C and
proper coordination is carried out between health PT D (Table IV).
facilities in the planning/determination of public drug
needs as outlined in the RKO so that the
pharmaceutical industry can make accurate
production plans and produce public drugs in the
right quantity, on time and available at the right time. Warehouse management is an important
needed 22. On the other hand, companies are trying factor in the availability of public drugs in the JKN
to reduce costs by reducing the amount of inventory, era. The appearance of damage to goods can occur
but on the other hand, without inventory, a company due to mishandling, both in the form of damage due
cannot carry out the production process so that to the process of moving between means of
consumers become disappointed when goods are transportation and between warehouses as well as
not available. Therefore inventory management due to errors in the process of managing storage
must be precise and balanced23 . space25 .
The pharmaceutical industry has two types of
warehouses, namely factory warehouses that are in
manufacturing and distributor warehouses.

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Table IV. Storage Facility Factor

Indicator PT A PT B PT C PT D

Building According to CPOB According to GMP In accordance According to CPOB

Capacity 4,800 pallets, 1,450 pallets, with CPOB 14,700 pallets, no 2,000 pallets,
overload overload overload. once
overloaded
HR In accordance with According to According to In accordance with

CPOB, there is an CPOB, there is recruitment CPOB, there is recruitment CPOB, there is an
SOP for recruitment SOP SOP SOP for recruitment

Method No No
Does Does
storage distinguish distinguish
not distinguish not distinguish between
between between
between public and public and non-
public public
non-public drugs public drugs
and non-public drugs and non-public drugs
Information Manual and by By system, stock By system, ada stock By system,
system, there opname, dan cycle opname, cycle count ada stock
is a stock option count opname, cycle
count

GMP = Good Medicine Manufacturing Practice; HR = Human Resources; SOPs = Standards


Operating Procedure

The factory warehouses of the four pharmaceutical when the packaging preparations have not been used,
industries comply with GMP requirements. there is a delay in the use of materials, while orders
The factory warehouse, which is commonly referred to arrive more quickly27 .
as the transit warehouse owned by PT A, will distribute Warehouse at PT A is being overloaded due to
finished products directly to a large, centralized imbalance between production and sales so it is
warehouse at the National Distribution Center (NDC). necessary to make improvements in marketing to
NDC PT A is the central warehouse of 5 manufactures improve the circulation of goods and accelerate sales.
(Bandung, Medan, Watudakon, Jakarta and Semarang) PT B often experiences overload events when the
which is located next to the Jakarta manufacturing factory is declared the winner of the tender. There was
building before being distributed to branches. also an overload at PT D's warehouse but only
temporarily and the excess was immediately distributed
Warehouses in the four pharmaceutical to the official PBF.
industries can be said to be safe because access is
restricted to certain employees and equipped with
adequate security, lighting and HVAC systems. PT B Human Resources (HR)
has a warehouse in manufacturing (factory) and in is an important variable in warehouse management. In
distribution. Considerations in choosing a warehouse selecting human resources for warehouses, the four
in a factory, namely close to production facilities while pharmaceutical industries already have Standard
warehouses are in distributors Operating Procedures (SOP) for qualifications

closer to the customer. The factor that affects the required employees. Held
functioning of a warehouse is the capacity of the regular training, especially in manufacturing ie
warehouse itself. conduct GMP training so that it can be ensured that
Determination of warehouse capacity must consider employees in the four industries are competent in their
maximum conditions26 . respective fields. PT A often
Warehouse reaches maximum state

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Table V. Distribution Factors

Indicator PBF PT A PBF PT B PBF PT C PBF PT D


Location Close to Close to Close to Close to
manufacturing, manufacturing, manufacturing, manufacturing,
range is a range is a range is a range is a
consideration consideration
consideration consideration
Cost No There is a minimum order . No matter what Any amount is fine
problem, problem
it will still
be sent
HR according to CPOB, according to according to according to

there is SOP for CPOB, there is recruitment CPOB, there is recruitment CPOB, there is recruitment
recruitment SOP SOP SOP
Method
According to CPOB According to GMP According to CPOB According to CPOB
distribution
Time 2 – 40 days (to Java Island no later At most 4 days Maximum 4
delivery Papua) than 1 week, ke – 1 month (to days – 1 month
Papua 3 months Papua) (to Papua)

GMP = Good Medicine Manufacturing Practice; HR = Human Resources; SOPs = Standards


Operating Procedure

transfer knowledge between old and new employees monitored regularly. The difference is the recording
in order to solve problems related to storage. The of drug products in the warehouse. PT A and PT B
human resources of PT B are also strictly controlled use a combination of by system and manual
so that they are always in accordance with recording which backs up each other. The four
operational standards. HR must understand GMP pharmaceutical industries have carried out stock
because the pharmaceutical industry must store taking
products in accordance with GMP guidelines, so periodically to match products so they are easy to
regular training must be carried out. There will trace.
definitely be human error but with control
Distribution
can be minimized. There is special access for Distribution facilities are facilities used to
warehouse employees because there are hard drugs distribute or distribute pharmaceutical preparations,
and injection drugs that need special supervision in namely pharmaceutical wholesalers and
pharmaceutical preparation installations28 .
storage so that not everyone is allowed to enter.
Several factors affect drug availability, apart from
delays in ordering, drug vacancies can also be
The storage methods for public drugs in
these four pharmaceutical industries are almost the caused by vacancies from the pharmaceutical
same, regardless of storage location industry through PBF7
. The
between public drugs and non-public drugs, but the
process for ordering services is definitely different following are the results of the factor distribution
because the prices for public and non-public drugs interviews that were conducted with informants PT
are not the same. There is a separation between A, PT B, PT C and PT D (Table V).
receiving, storage, quarantine and shipping areas The problem that occurs in the distribution
and several areas facilitated by temperature control factor is to make coverage and costs into
as well consideration in

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drug distribution. PT B requires a minimum delivery to the area. At the time PBF PT A
order and refuses excess drugs and has the needed medicine in an emergency
longest delivery time due to cost and or have a certain time limit then
transportation constraints. NDC is the PBF can be shipped directly from the manufacture.
warehouse of PT A Pusat. Of all manufactures, During the distribution process, these four
it will enter the NDC. For distribution, PBF PT pharmaceutical industries do not include
A has 47 locations. For PT A's PBF location in supervisors during the distribution trip, but the
Jakarta, it is adjacent to manufacturing, while selected expedition parties have provided
for the other four manufactures it is still sent guarantees regarding safe drugs during the
to the Center after transit at the factory trip (controlled environmental temperature,
warehouse. PBF PT B is the main distributor safe from insects, pests, rodents and
which is still in the same group as PT B. For contamination) so that they are suitable for
Java Island, PBF PT B appoints sub-districts administration to health facilities. What is
and has three distributor branches, namely in detrimental in supply chain management is
Yogyakarta, Semarang and Surabaya. Delivery the emergence of damage to goods due to
of goods is carried out based on orders, mishandling , both in the form of damage due
purchase orders to the process of moving between means of
transportation and between warehouses, as
from the health facility to the branch so that well as due to errors in the management of
delivery will be made only when there is an storage space (warehouse). Not infrequently,
order and there is no minimum order or the process of shrinking the supply chain is
minimum cost. also exacerbated by the vulnerability of
Delivery of drugs such as vaccines and distribution channels, especially in remote
narcotics has a higher tariff compared to other areas. Events of drugs
drugs because it uses the air route29. Even being exchanged / lacking can occur, thus
so, distribution costs are not a problem for increasing the waiting time. Drug distribution
PBF PT A, PT C and PT D. Meanwhile, costs to remote corners of the country has been
are a bit of an obstacle for distribution at PBF carried out by these four pharmaceutical
PT B because there is a minimum order. industries. The delivery time for each industry
varies depending on the means of transportation
Recruitment of HR from the four pharmaceutical used.
industries above is the same as in the
CONCLUSION
warehouse and other parts. There are
Inventory control, storage and distribution
specifications written in the SOP and regular
facilities have an impact on the pharmaceutical
training is held with the hope that the
industry in supporting the availability of drugs
distribution process can be carried out correctly
in the JKN era because distribution costs have
so that problems related to distribution can be overcome30 .
to wait for orders to reach the minimum order
The number of human resources in PBF
so that drugs can be distributed, mismatches
is sufficient. So that with good distribution of
between demand and needs, storage facilities
human resources, it can support the availability
are overloaded and the choice of transportation
of public drugs in the JKN era.
mode results in lead times distribution becomes
The distribution method of the fourth
longer thereby increasing the occurrence of
the industry is pretty much the same with slight
drug vacancies.
differences based on who is placing the order.
In the four pharmaceutical industries, the
distribution flow starts from ordering from THANK YOU
branch health facilities, ordering from branches Thank you to DIKTI for the financial
to the Center, the Center prepares goods, then assistance provided.

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