Department Document No.

Management JD - 012

Effective Date Revision No.

01-03-2024
NaD PHARMACEUTICALS Revision Date
JOB DISCRIPTION New 00
Document

Job title General Manager Administration

Job Related
Team QA, QC, Production, Workshop, Engineering, HR Teams

Reports to Director Operation

Direct reports Owner ,/ Director operation / Board of Directors

Job Function
Key relationships
Internal: QC Staff, QA Staff, Warehouse Staff, R&D Staff,
HR/Admin Staff and Production Staff

External: Regulator, Inspectors, Auditors

Job Purpose Role purpose

General Manager Administration major role is to improve efficiency and
increasing departmental profits while managing the company’s overall
operations. Oversee several elements in a business, including hiring staff,
operating budgets, and launching price promotions that could attract
more customers.

Job Key Deliverables Role Responsibilities

Key Responsibilities
eg, tasks, duties,
competencies, success
indicators.
1. Directs all aspects of the business operations, including purchasing,
scheduling, manufacturing, warehousing, shipping/receiving, quality
assurance, and customer service.
2. Control of all operational aspects including; revenue growth, profit,
operations & production, quality, plant production development, health
& safety, finance and compliance within assigned
3. Prepare an annual manufacturing plan and policy guidelines to drive
the performance of key result areas on production activities and
continuous implementation monitoring.
4. Optimally make sure that manufacturing units improve on the standard
efficiencies in terms of Machine efficiencies, material yields, labor and
overhead costs versus budget.
5. Implement a Plant Performance Tracking System which includes the
key performance indicators covering manufacturing, engineering,
quality assurance, manpower levels and finance.
6. Develop and nurture a dynamic and competent workforce through a
robust performance driven culture.
7. Works to ensure that the facility’s financial goals are met, including
monthly profitability and targets.
8. Frequently researches cost savings opportunities, leading and
monitoring all progress in capturing savings opportunities.
9. Oversees all employee management, while being a champion for safety
at the facility.
10. Enforces all company policies, including safety, production, quality,
sales, human resources, customer service and accounting policies.
11. Understands the technical aspects of the facility’s manufacturing
processes so as to provide support to departmental personnel.

Confidential – NaD Pharmaceuticals

 Department Document No.

Management JD - 012

Effective Date Revision No.

01-03-2024
NaD PHARMACEUTICALS Revision Date
JOB DISCRIPTION New 00
Document

Job Requirements Person specification

Essential skills:
 Pharm. D, M.Sc. (Chemistry), M.B.A (Management) or higher
Education either fresh or with up to minimum 10 years
experience.
 Previous experience of Pharmaceutical Quality Control is a plus
 Exposure and hands-on knowledge at different manufacturing
disciplines is a definite plus.
 10 years of progressive manufacturing experience, preferably
currently having same role (GM) in a manufacturing company OR
with at least 10 years of increasing management responsibility in
a manufacturing environment
 Strong operational experience with the ability to establish and
measure KPI’s.
 Proven analytical, evaluative and problem-solving abilities, with a
keen attention to detail.
 Proven financial acumen.
 Experience in managing continuous improvement projects.
 Strong interpersonal skills, and excellent written and oral
communication skills.
 Ability to effectively prioritize and execute tasks in a high-pressure
environment.
 Possess working knowledge of Lean Manufacturing techniques
including: Kaizen, Value Stream Mapping, Kanban, Visual
Management and JIT Lean manufacturing
 Proficient in ERP or equivalent systems and Microsoft Office
 Excellent verbal, written and interpersonal communication skills.
English fluency essential

Essential attributes:
• possesses managerial courage
• takes initiative
• works well with all kinds of people
• Remains calm under pressure.
• Experience working with popular ERP systems (i.e. SAP, ERP)

Confidential – NaD Pharmaceuticals