Department Document No.

Production JD - 007

Effective Date Revision No.

01-03-2024
NaD PHARMACEUTICALS Revision Date
JOB DISCRIPTION New 00
Document

Job title Warehouse Manager / Warehouse In-Charge

Job Related
Team Warehouse Pharmacists / Dispensing Pharmacists

Reports to Director Operation / Production Manager

Direct reports Production Manager

Job Function
Key relationships
Internal: Marketing Manager, Operations Manager, Pharmacists,
Plant Head, QC Head, Production Head, R&D Head

External: Customers, Regulator, Auditors

Job Purpose Role purpose

Warehouse Manager / Warehouse In-Charge is responsible for providing

and Ensuring the efficient management and control of the Warehouse
Operation whilst achieving agreed budgetary and service levels. Provide
an effective and reliable service to different key stakeholders of the
function. The scope of the job includes both Raw Materials, Packing
Material and Finished Products.

Job Key Deliverables Role Responsibilities

Key Responsibilities
eg, tasks, duties,
competencies, success
indicators.
1. Store the right amount of materials, goods and products in the right
location to feed the business’s and production's operational demands
2. Responsible for organizing the safe and efficient receipt, storage and
dispatch of warehouse materials, goods and products to feed business
operations and customer demand
3. Lead the creation and implementation of best practice warehouse
strategy, policies, processes and procedures to aid and improve
operational performance
4. Ensure storage of both raw materials and finished products are in full
adherence with the prevailing best practice and guidelines
5. Provide a safe working environment, adhering to Health, Safety and
Environmental (HSE) procedures and ensuring they are understood and
practiced by the team at all times
6. Plan, co-ordinate and monitor the receipt, storage and dispatch of both
raw materials to Production and finished goods to Distribution Teams
7. Drive a zero tolerance mindset for deviation from the use of quality
processes to ensure customer deliverables are met fully
8. Ensure inventories are accurate and control inventory levels by
ensuring physical counts are conducted and reconciled with automated
system utilizing help of the warehouse team
9. Ensure the relevance and accuracy of all documentation relating to raw
materials and finished products in and out including labeling of all stock
items
10. Continuously review ways to aid efficiency, add value and reduce costs
as well as delivering continuous improvement initiatives

Confidential – NaD Pharmaceuticals

 Department Document No.

Production JD - 007

Effective Date Revision No.

01-03-2024
NaD PHARMACEUTICALS Revision Date
JOB DISCRIPTION New 00
Document

11. Review ways to reduce waste

12. Develop and maintain metrics/KPIs, reports, process
documentation and training and safety records
13. Create policies and procedures for warehouse activities and ensure
all systems meet the standards for accreditation in line with the
quality systems
14. Establish, monitor and maintain high standards of security in the
warehouse by setting security procedures
15. Coach, manage and develop warehouse staff and team leaders to
optimize performance and meet targets and deadlines
16. Communicate with warehouse staff on a regular basis to make
them aware of priorities, targets and operational requirements
17. Work collaboratively, negotiate and engage with key stakeholders
to facilitate delivery and compliance with department strategy
18. Control inventory levels by conducting physical counts; reconciling
with data storage system
19. Maintains physical condition of warehouse by planning and
implementing new design layouts; inspecting equipment; issuing
work orders for repair and requisitions for replacement
20. Develop and share warehouse scorecard on agreed timely intervals
21. Apply the principles of FEFO and/or FIFO as appropriate
22. Any other duties assigned by the top management.

Job Requirements Person specification

Essential skills:

 B.Sc. in Pharmacy/Science. Post-graduate vis-a-vis qualifications is

desired (in Logistics, Supply Chain, etc)
 Previous experience of Pharmaceutical warehouse management is
mandatory (minimum 3 years)
 Exposure and hands-on different roles at different manufacturing
disciplines is a definite plus
 Excellent verbal, written and interpersonal communication skills.
English fluency essential
 Professional computer and MS-Office skills

Essential attributes:
• possesses managerial courage
• takes initiative
• works well with all kinds of people
• Remains calm under pressure.

Confidential – NaD Pharmaceuticals

 Department Document No.

Production JD - 007

Effective Date Revision No.

01-03-2024
NaD PHARMACEUTICALS Revision Date
JOB DISCRIPTION New 00
Document

• Experience working with popular ERP systems (i.e. SAP, ERP)

• Ability to anticipates and overcomes obstacles
 Make useful links to arrive at insightful plans and solutions
 Confident, rounded thinking , take ownership for team cohesion
and team development , self aware, optimistic and open to change
 Adult, collaborative approach to others
 Resilient, influential with a Can do/will do attitude S
 Proven management skills with the ability to optimize team
performance and development ·
 Highly developed inter-personal and communication skills coupled
with the ability to negotiate and influence at all levels within the
business
 Ability to build, lead and motivate a skilled team able to meet
objectives
 Excellent attention to detail skills

Confidential – NaD Pharmaceuticals