CBA ORAL COMMUNICATIONS SKILLS RUBRIC

Below Expectations Meets Expectations Exceeds Expectations POINTS

Organization I Loses focus more than once. Does not Follows logical sequence but structure Catches audience’s interest. Follows logical
manage time effectively. No logical could be better. May need more sequence, stays focused, good explanations.
sequence of information. elaboration on one or more points. Effective time management and strong
Adequate time management, but could transitions.
be stronger.
________
Organization II INDIVIDUAL PRESENTATION: INDIVIDUAL PRESENTATION: INDIVIDUAL PRESENTATION:
No opening and/or closing statements Offers some type of opening and closing Clear opening and closing statements.
or irrelevant opening/closing statements. PART OF GROUP PRESENTATION:
statements. PART OF GROUP PRESENTATION: Strong integration of where previous speaker
PART OF GROUP PRESENTATION: Fair attempt to acknowledge previous left off and initial comments. Strong set
Poor or no acknowledgement of speaker and weave comments into logical up/hand off to next speaker.
previous speaker and previous following sequence. Provides some brief
speaker’s content. Poor or no set introduction of next speaker and topic.
up/hand off to next speaker.
Voice Quality & Mumbles, mispronounces words, Easily understood. Speaks loud enough to Enthusiastic and engaging. Speaks clearly and
Pace grammatical errors, “umms”. Difficult be heard and at appropriate pace. Some loudly enough at a comfortable pace. Exudes
to understand. Speaks too quietly or awkward pauses or halting delivery but confidence and interest. No grammatical or
too loudly. Speaks too fast or too slow. mostly clear and natural. Could display pronunciation errors. Presentation appears
Loses train of thought, tentative. Lacks greater enthusiasm, seem more conversational, extemporaneous, and ________
enthusiasm. Mechanistic genuinely interested in own presentation. natural.
Mannerisms & Body Demonstrates distracting mannerisms No significantly distracting mannerisms. Body language used effectively to maintain
Language which may include bad posture, Acceptable posture. Body language audience’s interest. Body language reflects
shifting feet, too much or too little mostly demonstrates comfort in presenter’s reaction to, and empathy with,
hand movement. Body language interacting with audience but occasional the audience. Gestures match verbal content,
reveals reluctance to interact with instances of discomfort may be are comfortable and relaxed, seem
audience. Seems fearful/very nervous. communicated. Seems natural for the spontaneous.
most part. ________
Professionalism & Does not meet minimum requirements Meets minimum standards for business Dressed appropriately. Appearance
Appearance for business dress. Makes excuses for dress and appearance. Generally treats engenders respect and credibility. Treats
aspects of the presentation. audience professionally, acceptable word audience professionally. Speaker appears
Inappropriate word choice for choice (no slang). May seem to lack confident and has good command of the
audience. Inappropriately informal. confidence at times. Reasonably credible. topic. ________
Rapport with Does not connect with audience. Little Tries to maintain eye contact most of the Genuinely connects with audience. Maintains
Audience & Use of to no eye contact. Reads. Relies heavily time but instances may be fleeting in eye contact. Visuals (slides, etc.) effortlessly
on slides and/or notes. Attempts to length. Scans the room. Some reliance on enhance speech.
Media cover too many slides or lingers too notes or slides. ________
long on too few slides.

Updated January 2009

Credits: This document borrows from the SPEAKS Rubric from CSU-Fullerton Business Communication Program and the CSU-Chico, College of Business Oral Communication Rubric. GRAND TOTAL: ______________