Professional Documents
Culture Documents
Our goal is to maintain your trust and confidence when handling personal information about you.
You Have Choices: As a customer of Fairstone and American Health and Life Insurance Company
and/or Triton Insurance Company, you have the opportunity to make choices about how personal
information about you may be shared. As you consider this, we encourage you to make choices that enable
us to provide you with quality products and services that help you meet your financial needs and objectives.
Security Of Personal Information: The security of personal information about you is our priority. We
protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable
law. We train our employees in the proper handling of personal information. When we use other companies
to provide services for us, we require them to protect the confidentiality of personal information they
receive.
Please note that any personal medical information, which you may be required to provide as part of the
creditor insurance application process or when submitting a claim for payment of benefits, will not be
shared with any of our affiliates or third parties for the purposes noted above.
Our Full Privacy Statement: You can view a copy of the American Health and Life Insurance Company
and/or Triton Insurance Company Privacy of Personal Information Statement on the website at
FairstoneCanada.ca. You may request a copy of the Privacy Statement, file an opt-out request to be removed
from our marketing lists or lists we may share with other parties, or request access to your personal
information by contacting us at the address or phone number below.
Any changes to the Privacy Statement and our information handling practices will be acknowledged in the
online Privacy Statement in a timely manner. We may add, modify or remove portions of the Privacy
Statement when we feel that it is appropriate to do so. You may determine when the Privacy Statement was
last updated by referring to the “Current” date displayed at the end of the Privacy Statement.
TM
© 2017 Fairstone. Fairstone is a trademark of Fairstone Financial Inc.
Information Box
This Information Box contains a summary of key information about your loan. Please read the entire document for full details.
Term 60 months
The term of the loan is open, which means that you can pay down all or a portion
of your loan at any time without any prepayment charge or penalty.
Prepayment Privilege You can pay down all or a portion of your loan at any time without any
prepayment charge or penalty.
LOAN SUMMARY
PAYMENT SCHEDULE*
Note: You cannot be forced to make scheduled payments before a payment is due under the credit agreement.
Prepayment: You can prepay this credit agreement in full or in part at any time without any charge or penalty.
Statement of Account: You can request a statement of account in writing from Fairstone.
OPTIONAL SERVICES
TOTAL COST
CREDITOR CREDITOR JOB HOME AND OF ALL
CREDITOR LIFE
DISABILITY LOSS AUTO OPTIONAL
INSURANCE
INSURANCE INSURANCE SECURITY PLAN SERVICES
PURCHASED
COST NONE $1,147.78 NONE $NONE $1,147.78
PAYMENT SCHEDULE*
CONTRACTUAL
START DATE NUMBER OF PAYMENTS PAYMENT AMOUNT
PAYMENT SCHEDULE
Monthly 09/01/2022 60 $41.46
*Refer to Page 1 of the loan contract for a detailed schedule of required payments.
Cancellation of Optional Insurance: You can cancel any optional insurance by either faxing or mailing to Fairstone a
written notice of cancellation. Such cancellation will be effective when received by Fairstone. If you cancel the optional
insurance, you are entitled to a pro-rated refund for any fees paid for any portion of the service that has not been
provided at the time of cancellation. If you cancel the optional insurance within 30 days of signing the loan, then the
cancellation will be effective the date of your loan, and you will receive a full refund of premium paid.
Cancellation of Home & Auto Security Plan: You can cancel the Home & Auto Security Plan by mailing, calling,
faxing, or emailing to Home & Auto Security Plan, Inc. a notice of cancellation. If you cancel the Home & Auto Security
Plan, you are entitled to a refund of the unearned membership fee, less the cost of products ordered. If you cancel the
Home & Auto Security Plan within 30 days of signing the loan, then the cancellation will be effective the date of your
loan, and you will receive a full refund of membership fees, less the retail cost of products not in new condition.
Date of Loan The loan amount of $11,147.78 is being disbursed to you on 07/27/2022.
If you chose to receive the loan via electronic funds transfer, there may be a delay in this amount appearing in your
07/27/2022 bank account.
LOAN SUMMARY
Loan
Amount
Amount Paid to Amount Paid to (the amount paid to
Other Products Lien Search and Total Amount
You your Creditors you plus the amount Purchased Recording Fees Financed
paid to your
creditors)
Bank Account number: 5287594 Transit: 04359003 Amount: $4,938.41 NONALYN DOMINGO
ARELLANO
As a service to you, a cheque will be issued for payment of your accounts with the following creditors:
Payment Additional
Monthly Debit Schedule Total Debit Amount Start Date
Amount Amount
Note: In the event that a payment is dishonored with or without cause, intentionally or inadvertently, we shall be under no
liability even if such rejection or dishonor results in the non-payment of your obligations, and you may be charged a fee of $25.00
for the rejection as applicable by law. If any 3 debits are dishonored by the bank for any reason within a 12-month period, or if any
2 debits are dishonored in a 3-month period, we may terminate this authorization.
You have certain recourse rights if any debit that we process does not comply with this agreement. For example, you have the
right to receive reimbursements for any debit that is not authorized or is not consistent with this agreement. To obtain more
information on your rights, contact your financial institution or visit www.cdnpay.ca.
OPTIONAL PRODUCTS
While the insurance products can help protect you from the effects of unexpected life events, it is not necessary to purchase any
insurance to qualify for this loan. Our decision to provide you with this loan is not affected by your decision to purchase optional
insurance, meaning you would qualify for this loan even if you choose not to buy any insurance products.
You may cancel any or all the optional insurance products you have purchased at any time. If we discover that you are ineligible
for the insurance purchased, the applicable insurance policy will be cancelled and any unearned portion of the premium applied to
your loan balance. If the insurance coverage(s) that you purchased should terminate for any reason, you authorize the insurance
company to deliver any applicable premium refund to us to be applied to the balance of your loan. This repayment won’t reduce
the re-payment amount but may reduce the number of payments required to fully pay off the loan. Please note that we may
realize a benefit from the sale of insurance.
This loan is not protected with optional Creditor Life Insurance, therefore a claim may be placed against your estate to repay the
This loan is not protected with optional Creditor Job Loss Insurance, therefore full regular payments will be required even in the
NSF Charges: We may charge a $25.00 fee if a payment is dishonored, and you agree to pay the fee upon request. Any NSF fees
will be added to the account balance.
Law that applies: This Personal Loan Agreement is governed by the laws of the province or territory where you live as shown on
your loan application and the laws of Canada applicable in that province or territory.
Default: You will be in default if the scheduled payments are not made on time; if you declare bankruptcy or are forced into
bankruptcy by another creditor; if any other creditor attempts to take your property through legal process; or if you have made a
false statement on your application or this loan agreement.
Effects of Default: In the event of default, we can, subject to applicable law, request full repayment of the outstanding principal
and accrued interest, and/or start a legal process against you, without prior notice, for repayment of any unpaid principal, interest,
accrued collection expenses and any reasonable legal fees we incur in attempting to collect a payment due under this loan
agreement. A delay in starting a legal process does not serve as a waiver of these rights.
Assignment: We can assign this loan agreement, in whole or in part, without notice to you or your consent. Any such assignee will
have all our rights under this loan agreement and such rights will not be subject to any claims, defences or set-offs that you may
have against us. You waive any defence to payment or right of set-off as against any assignee. You cannot assign this loan
agreement or any of your rights or obligations under it. This loan agreement shall apply to and bind you, your heirs, executors,
administrators, successors and any assignee we consent to and shall enure to the benefit of and may be enforced by us and our
successors and assignees.
In order to qualify for the loan, you provided us with consent to gather your credit history, personal or other information from
credit reporting agencies (also known as a hard credit pull) and to use the information for the reasons below:
v To perform a credit verification with the information you supplied in your loan application to determine your eligibility for
this loan
v To keep a file up to date with the gathered information by verifying your credit report regularly to continue and support
our ongoing business relationship
v Maintain the information for the purposes of collection on this loan or the fulfilment of any other obligation owed by you
to Fairstone.
You authorize us to contact you by phone using the telephone number(s) you have provided. In addition, we may record and
monitor your telephone conversations with our representatives for quality assurance, internal training and for record keeping
purposes.
You authorize us to exchange personal information regarding your account and insurance with Triton Insurance Company and
American Health and Life Insurance Company, with American Bankers Insurance company of Florida and American Bankers Life
Assurance Company of Florida, for the above purposes and generally for administering your loan and insurance.
Privacy: We will open a file containing your personal information. In addition to obtaining personal credit information about you
from credit reporting agencies, we may do so from other companies we deal with. We may exchange your personal information
with our affiliates, and with third party companies (some of which may be located outside of Canada) we use to service your
account. We may, provided you have not notified us to not send you such offers, promote our products or services, or those of our
affiliates or selected companies, to you via direct mail, or telephone, or other channels except via text message or email. We may
also disclose your personal information to third parties if required by law. To see our privacy statement and to learn more about
how we are keeping your information safe, please visit our website at www.fairstone.ca and click on the link for “Privacy and
security” or contact your branch for more information.
If you have provided us with your Social Insurance Number (SIN), you authorize and consent to our use of it for identification
purposes and to ensure an accurate match on your credit file with the credit reporting agencies.
I authorize Fairstone Financial Inc. to send me e-mail and/or text messages related to payments, general account servicing, for
collection purposes and to send me information about products and services that I may find useful.
Providing an e-mail address and/or cell phone number is entirely voluntary and you may contact us at any time to change your
consent choices.
Original Loan Amount Original Monthly Loan Payment Loan Term Final Loan Payment
Payment (Principal & Interest) Due Date
$11,147.78 $402.73 60 Months 08/01/2027
SCHEDULE OF BENEFITS
Insured Borrower’s Name: Insured Co-Borrower’s Name:
NONALYN DOMINGO ARELLANO
Borrower’s Age: 43 Co-Borrower’s Age:
Borrower’s Date of Birth: 08/05/1978 Co-Borrower’s Date of Birth:
Effective Date : 07/27/2022 Expiration Date : 08/01/2027
Total Single Premium Insurance Amount $ 1,147.78 (if applicable, including taxes of $ 0.00 )
Life Insurance: Disability Insurance: Job Loss Insurance:
No Coverage Single Coverage No Coverage
Life Insurance Premium: Disability Insurance Premium: Job Loss Insurance Premium:
$ 0.00 $ 1,147.78 $ 0.00
Initial Maximum Monthly Maximum Disability Monthly Maximum Maximum Job
Amount of Amount of Disability Monthly Waiting Job Loss Monthly Number of Loss
Life Life Benefit Disability Period Benefit Job Loss Monthly Job Waiting
Insurance Insurance Benefit Benefit Loss Period
Benefits
$N/A $N/A $402.73 $1,250.00 30 Days $N/A $N/A 12 Months 30 Days
Your Optional Creditor Disability and Job Loss Insurance is underwritten and issued by:
Triton Insurance Company in the course of its insurance business in Canada
1420 - 380 Wellington Street, London, Ontario N6A 5B5
Toll free 1-800-285-8623
The Life Insurance Group Policy No. 20200001
The Disability Insurance Group Policy No. 20200002
The Job Loss Insurance Group Policy No. 20200002
DETAILS OF YOUR LOAN
Creditor’s Name Creditor’s Branch Loan Account
Number Number
Fairstone Financial
Inc. 0055 4407170
Original Loan Amount Payment (Principal Final Loan Payment
& Interest) Due Date
SCHEDULE OF BENEFITS
Insured Borrower’s Name: Insured Co-Borrower’s name:
NONALYN DOMINGO ARELLANO
Borrower’s Age: 43 Co-Borrower’s Age:
Borrower’s Date of Birth: 08/05/1978 Co-Borrower’s Date of Birth:
Total Single Premium Insurance Amount $ 1,147.78 (if applicable, including taxes of $ 0.00 )
You have the right to cancel this coverage in writing at any time. If You cancel 31 or more days after the insurance
effective date, the premium refunds will be calculated according to the Rule of 78 except in Manitoba where the Pro
Rata method is used. If You decide to cancel, You will not be able to buy insurance coverage in the future for Your
Loan. If You renew Your Loan, You will have to fulfill eligibility requirements at that time.
Accidental Injury
Means accidental bodily injury sustained by You after the Effective Date and which causes Your Total Disability.
Balance Owing
The balance owed on Your Loan on the loan payment due date prior to the date of Your death plus interest earned
from the last payment date to the date of death. Balance Owing does NOT include unearned interest or add-on
fees such as payout or penalty fees.
Creditor
The creditor whose name is shown on the first page of this insurance certificate. The Creditor is the Group
Policyholder.
Effective Date
The date insurance begins as shown in the Schedule of Benefits.
Expiration Date
The date Your insurance is scheduled to end as shown in the Schedule of Benefits.
Job Loss
If You involuntarily lose Your Principal Job while this coverage is in effect for any one of the following reasons:
• lay-off - meaning Your employer suspends Your employment for a non-seasonal layoff;
• lockout - meaning Your employer temporarily closes Your place of employment without formally ending its
employment relationship with You and other employees; or
• employer termination - meaning Your employer ends its employment relationship with You.
Loan
Your Loan Account with the Creditor shown on the first page of this insurance certificate.
Principal Job
A job where You are working for salary or wages at least 120 hours per month for one employer.
Seasonal Worker
An applicant whose income was verified by the Creditor utilizing one of the approved methods for Seasonal
Workers.
Sickness
Illness or disease which begins after the Effective Date and which causes Your Total Disability.
Waiting Period
The number of days shown in the Schedule of Benefits that You must remain Totally Disabled or unemployed to be
eligible for Disability or Job Loss benefits. If joint coverage is in effect, the Waiting Period will apply, even if the
other person insured is receiving benefits at that time.
If the Original Loan Amount is more than the Maximum Amount of Life Insurance, the amount We will pay
will be based on the following formula:
Balance Owing at the time of death times the Maximum Amount of Life Insurance divided by the
Original Loan Amount.
If the Co-Borrower is insured under this insurance certificate, and both of You die, We will make a benefit
payment for only one of You.
D2 DISABILITY INSURANCE
You will be responsible for the difference in payment due on Your Loan if Your Monthly Benefit is less than
Your current monthly loan payment.
We will not pay benefits if Your Total Disability does not require regular treatment by a qualified physician. A
physician cannot be yourself, the co-borrower or a member of Your immediate family.
You will be responsible for the difference in payment due on Your Loan Account if Your Monthly Benefit is
less than Your current monthly loan payment.
In addition to sending Us the claim forms, You must also give Us:
• Your Employment Insurance (EI) benefit statement or the benefit statement from the state unemployment
agency in the U.S.; and
• verification from Your former employer, Canada Human Resources Centre, equivalent Provincial Centre,
or an independent employment agency or the state unemployment agency of a U.S. state of the
statements You made in Your claim; and
written proof that Your Job Loss continues when and as often as We ask for it.
E2 Making A Claim
Notice of claim: You should notify Us of a claim within 60 days after the date of death, after the date Your
Total Disability begins or after the date Your Job Loss begins or as soon as reasonably possible.
We may not pay Your claim if You make a claim later than 3 years after the date of death or the date Your
Total Disability or Job Loss begins.
Claim forms: We will provide You with the forms necessary to file a claim within 15 days after You notify Us.
To whom We will make Our payments: We will pay any insurance benefits to the Creditor. The benefits
paid will be applied as payments on Your Loan or, in case of Life Insurance, to reduce the outstanding
balance of Your Loan.
The Creditor may not act on Our behalf to settle any claim.
All benefit payments are made in Canadian dollars.
This Certificate contains a provision removing or restricting the right of the group person insured to
designate persons to whom or for whose benefit insurance money is to be payable. If You have
questions, You may contact Your branch, notify Us in writing, or call Us.
E3 Legal Actions
Quebec:
Every action or proceeding against an insurer for the recovery of insurance money payable under the
contract is absolutely barred unless commenced within the time set out in The Civil Code of Quebec.
E7 Assignment
Our written consent must be obtained before the interest of the Creditor and/or Debtor in the: (a)
Group Policy; (b) Certificate of Insurance; (c) or any part thereof, is assignable. Our liability under
the Group Policy and/or this Certificate of Insurance shall immediately cease in the event of transfer
or assignment of such interest without Our consent.
F Refund of Premiums
If this insurance ends before the end of the term of Your Loan, We will refund any unused premium.
Premium refunds are calculated according to the Rule of 78 method, except in Manitoba where the Pro Rata
method is used.
We will also refund any premiums You have paid for any period or amounts that are not part of Your
coverage.
If Your insurance ends because We have paid a death benefit, no life premiums will be refunded.
Rule of 78
The percentage of Your premium that We will refund under this method is calculated as follows. The
terms are measured in months.
This percentage is then multiplied by the original premium charged for the coverage that is being
ended. We will pay this amount to the Creditor who will either credit it to Your account or pay it to
You.
Pro Rata
The percentage of Your premium that We will refund under this method is calculated as follows. The
terms are measured in months.
This percentage is then multiplied by the original premium charged for the coverage that is being
ended. We will pay this amount to the Creditor who will either credit it to Your account or pay it to
You.
G How To Reach Us
Customer Inquiries
Customer satisfaction is important to Us. If You have any questions regarding Your insurance or Our policies
and procedures, please contact:
American Health and Life Insurance Company and Triton Insurance Company
1420 - 380 Wellington Street
London, Ontario
N6A 5B5
Toll free 1-800-285-8623
If We are unable to resolve Your questions to Your satisfaction, You have the right to contact the
OmbudService for Life and Health Insurance toll free at 1-888-295-8112.
We appreciate your business and would like the opportunity to provide the same one-on-one, expert service to
your family and friends. Refer someone you know and help them get the money they need when they need it,
and receive $100 as a thank you for your referral*.
1) Refer someone to Fairstone. Give them your unique Referral Number (found at the bottom of this letter)
and have them contact a branch. Anyone you refer needs to provide this number when they apply for a
personal loan.
2) One of our Loan Specialists will work with them to design a personalized loan solution.
3) When anyone you refer closes a new personal loan with Fairstone, you’ll receive a $100 referral reward
as our thanks*.
Fairstone offers personalized loan solutions with manageable monthly payments and a fixed interest rate. Call
us today for more information or visit us online at FairstoneCanada.ca.
Clip and share these cards with your family and friends and receive a $100 referral reward as our thanks*.
Get the money you need Get the money you need Get the money you need Get the money you need
when you need it. when you need it. when you need it. when you need it.
Rely on Fairstone for: Rely on Fairstone for: Rely on Fairstone for: Rely on Fairstone for:
• One-on-one, local service • One-on-one, local service • One-on-one, local service • One-on-one, local service
• Manageable monthly • Manageable monthly • Manageable monthly • Manageable monthly
payments payments payments payments
• Fixed rates for the life of • Fixed rates for the life of • Fixed rates for the life of • Fixed rates for the life of
your loan your loan your loan your loan
Terms and Conditions Apply. Offer Terms and Conditions Apply. Offer Terms and Conditions Apply. Offer Terms and Conditions Apply. Offer
not available in Quebec. not available in Quebec. not available in Quebec. not available in Quebec.
© Fairstone 2017. Fairstone™ is a trademark of Fairstone Financial Inc. Used under license.
“Terms & Conditions: Not available to residents of Quebec. You may qualify to earn a referral reward (“Reward”) if the
person you refer (“Referee”) obtains an unsecured personal loan from Fairstone. Referee must provide the referral
number to Fairstone prior to loan closing. To be eligible, Referee cannot have an existing loan at the time the Referee
closes their loan. Reward is a cheque that will be mailed 6-8 weeks after Referee’s loan closing. Reward will not be paid
for loans that are paid in full within 30 days of origination, cancelled, or in which you are the primary borrower. Limit five
Rewards per customer per calendar year. In order to protect customer privacy, Fairstone cannot provide any information
about the status of Referee’s loan application. Fairstone reserves the right to discontinue the program at any time for any
reason. You are responsible for payment of any income or other taxes due as a result of the Reward having been paid to
you.”
CN5012B-3 3/2017