Travel Assignment

SWEETY SAHANI
Learner Name
Course Title AHTM
Assessor Name MR.KAUSHIK ADITYA
I.V. Name DILRAJ SHAH
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers & UNIT5
Statements LO1-Examine the functions of international travel organizations
within the airline industry.

LO2- Demonstrate knowledge of aviation geography and

associatedterminology.

LO3- Examine documents and regulations used in air travel.

LO4- Explore the options available when planning an itinerary and

making abooking.

Issue Date 05/11/2020 Submission Date 10/11/2020

Learner’s Declaration

I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name SWEETY SAHANI Date 10/11/2020

Instruction Your assignment will not be accepted if it does not contain the list of source
details of the text material referred to and the details of the people
contacted in accomplishing this project and the tasks attached.

Purpose & Aims  Explain the functions and responsibilities of travel organisations
 Evaluate the importance of international aviation conventions.
 Demonstrate knowledge of the geography of the aviation industry
 Use appropriate terminology associated with the aviation industry.
 Identify the main documents required by passengers
 Investigate different uses of the Travel Information Manual.

C4.A4/9
  Explain the planning process for an air travel itinerary
 Using timetables and tariffs produce a detailed itinerary and tickets
for aminimum five day tour.

You are working in an Air travel organization like a Travel agency or a

Background Tour Operating company as a counter staff.

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment

TIMELINE: You can take upto One week to submit the Assignments

ACKNOWLEDGEMENT

At the very out set. I am very much grateful to the Institute for
allowing us towork on this kind of assignments “AIR TRAVEL
MANNAGEMENT”. I also thank my family and friends for
enough support provided by them.
Any attempt at any level cannot be
completed without the support and guidance of learned
people so I want to express my sincere gratitude to Mr.
KAUSHIK ADITYA for this great opportunity and for
encouraging us during the training sessions and of course on
this very assignment.
Question. 1. A customer walks-in: he/she wants to go out on a tour with family. Plan the trip
according to the passenger’s necessities:
A) You are required to write about any 2 countries, travelling to two respective cities in
each ofthem. The choice of Countries/cities should have some history and tourist
attractions.
*Note: Minimum 2 and maximum 6 destinations in each city. (PASS)

B)Each country has its own travel set of laws: be explicit in explaining how to reach
that countryalong with the customs, currency, and the airport tax regulation policy
(if required). (PASS)
C)Prepare itinerary for the client.Itinerary prepared for the client should haveDay
to Day itinerary for the passenger with a returnjourney planned from the home
country.(PASS)

Answer:

COUNTRY CHOSEN

FRANCEITALY

PARIS LYON ROMEMILAN

*EIFFEL TOWER * AQUARIUM DU *COLOSSEUN *DUOMO DI MILANO

GRAND LYON
*LOUVRE MUSEUM * MUSEUM OF FINE *PANTHEOM * THE LAST SUPPER
ARTS OF LYON
*ARC DE TRIOMPHE * VIEUX LYON *PIAZZA NAVONA * SAN NAURIZIO AND THE
AECHAEOLOGY MUSEUM AECHAEOLOGY MUSEUM

*CATHÉ DRALE NOTRE- * CULRURAL *ROMAN FORUM *MONUMENTAL CEMETERY

PERFOMANCES
DAME DE PARIS
 FRANCE
PARIS
EIFFEL TOWER

 The most visited tourist attraction in Paris, the Eiffel Tower also ranks
high on the list of places to visit in France. It's hardTo believe that the
structure was dismissed as amonstrosity when it was first unveiled. The
iconictower was designed by Alexandre-Gustave Eiffelfor the Paris Exhibition
of 1889, which marked thecentenary of the French Revolution.
 The tower consists of 18,000 sturdy iron sections
(weighing over 10,000 tons) held together by 2.5 million
rivets. This innovative structure is now considered a masterful architectural
feat and is the most emblematic sight in Paris.
 Visitors can take an elevator or walk up the 360 steps to arrive at the first
level (at 57 meters) and 344 more steps to the second level (at 115 meters).
The outlooks from both the first and second level are spectacular. To reach the
top level, at the dizzying elevation of 276 meters, requires an exhilarating
elevator ride from the second level. Visiting the top level is one of the most
thrilling things to do in Paris, but it's not for the faint of heart.

Louvre Museum
 A sumptuous palace that was once the home of France's Kings, the Louvre is the
most important of paris’ top museums . Visitors enter the museum in the
courtyard of the palace at the glass pyramid(designed by Ieoh Ming Pei in
1917). TheLouvre Museum possesses more than30,000 artworks (many
consideredmasterpieces)-from antiquities to Europeanpaintings of the 15th to
19th centuries.
 It is impossible to see it all in one visit, but
tourists can focus on a particular gallery, such as classical sculpture, Italian
Renaissance art, or 17th-century French paintings, or take a self-guided tour to
see the Louvre Museum's highlights.
 The most famous piece is the Mona Lisa or La Gioconda (or La Joconde in
French) painted by Leonardo da Vinci in 1503-1505. Other exceptional works
are the ancient Venus de Milo sculpture, the monumental Victory of
Samothrace of the Hellenistic period, the immense Wedding Feast at
Cana painting by Veronese (1563), and Botticelli's frescoes. Also a must-see
is Liberty Leading the People (1831) by Eugène Delacroix, depicting the Parisian
uprising of July 27th to 29th, 1830 known as "Trois Glorieuses" ("Three
Glorious Days").
 Arc de triomphe

 The Arc de Triomphe is dedicated to the soldiers who fought in the French armies of
the Revolution and the First Empire (Napoleonic Wars). Napoleon commissioned the
building of this mighty structure in 1806 but did not live to see its completion in 1836.
Designed by JF Chalgrin, the massive 50-meter-high arch features bas-reliefs with
larger-than-life-size figures, which depict the departure, victories, and glorious return
of the French armies.
 Particularly noteworthy is the bas-relief by François Rude on the Champs-Elysées-
facing side: Departure of the Volunteers of 1792, also known as The Marseillaise,
illustrating the troops led by the winged spirit of Liberty. On the inner surface of the
arch are the names of more than 660 generals and more than a hundred battles.
 From the top of the monument, a viewing platform affords panoramic views of the 12
avenues that radiate from the Place de l'Etoile, including the route from the Champs-
Elysées to Place de la Concorde and the Louvre. It's possible to see all the way to La
Défense, Montmartre, and the Eiffel Tower.

Cathedrale notre-dame de paris

 A triumph of Gothic architecture, the Notre-Dame stands in the heart of

Paris on the Ile de la Cité near the attractions of the Latin Quarter. An
island in the Seine River, the Ile de la Cité is the historical and
geographical center of Paris. On this
small plot of land, the Romans built the Gallo-
Roman city of Lutetia, and from the 6th century
to the 14th century, the Kings of France resided
here.
 The Notre-Dame Cathedral was founded in
1163 by King Louis IX (Saint Louis) and Bishop
Maurice de Sully, and the construction took more than 150 years. The
cathedral was first created in Early Gothic style, while later additions (the
west front and the nave) show the transition to High Gothic style. Tourists
are immediately struck by the ornamental design of the facade, with its
profusion of sculptures and gargoyles, while elaborate flying
buttresses provide structural integrity for the enormous building. Look
out for the 21 figures above the doorway in the Gallery of Kings, who lost
their heads during the Revolution. (The heads are now on display in the
Musée de Cluny.)
 Lyon
Aquarium du grand lyon
 The Aquarium du Grand Lyon or Aquarium de Lyon is a
public aquarium located in the La Mulatière district of the
city of Lyon, France, near the confluence of the Rhô ne
 and Saô ne rivers in the Rhô ne department . Like the
Aqualand parks elsewhere in Europe, it belongs to the
Spanish group Aspro-Ocio .
 Created by Maurice Chichportiche and opened in
October 2002, the aquarium has 47 tanks with a total
of more than 1,000,000 litres (220,000 imp gal;
260,000 US gal) of water, showing visitors 5,000 fish
and other aquatic animals representing 300 species.
 The largest aquarium is called "Fosse Aux Requins"
which houses sharks and rays. It contains a false shipwreck
in polyurethane resin (the iron would have rusted and the
rust is toxic to fishes). Its glass is 23 centimetres thick to resist
the water pressure.
 The aquarium is divided into five sectors:
 local wildlife (including a very large 2-meter long catfish,
carps, pikes...)
 temperate waters
 tropical waters
 tropical seas
 shark pit
 Museum of fine arts of lyon

The impressive cultural heritage of Lyon is

evidenced in this Musée des Beaux-Arts, considered
the next-best fine arts museum in France after the
Louvre. At the Place des Terreaux near the Hô tel de
Ville (Town Hall), the museum occupies the
17th-century Palais Saint-Pierre, a former Benedictine
convent. This museum has one of Europe's largest
collections of artwork, including antiquities, paintings,
sculpture, and decorative art-from ancient Egypt to
the present day. Themuseum also has an excellent
collection of Impressionist paintings and modern art

The quality of the collection is exceptional. There

are many renowned works by European masters
such as Delacroix, Géricault, Rembrandt, Rubens,
Poussin, and Véronèse. Highlights of the painting
collection include the medieval altarpiece. Be sure
to admire the Baroque statues in the Refectory and
Grand Staircase. The museum's café-restaurant, Les
Terrasses Saint-Pierre, has a pleasant atmosphere.
During summertime, guests may dine al fresco on
the terrace in the gardens.
 VIEUX LYON

 Built on the slopes of the Croix-Rousse hillside, this historic

neighborhood was an important center of weaving in the
early 19th-century. Because of the high gradient of the
streets, thereare many charming curves and staircases.The
most unique aspect of the neighborhoodis its collection of
"traboules," covered passage ways that function as public
hallways through the quarters of private houses. These
special alleyways were used by silk workers to transport
their fabrics. Wander around the neighborhood to discover
the architectural curiosities of the winding streets and
hidden traboules.

 There are passageways starting at 9 Place Colbert and

continuing to 14 Bis Montée Saint Sébastien; from 20 Rue
Imbert Colomès to 55 Rue des Tables Claudiennes; and
from 30 Rue Burdeau to 19 Rue René Leynaud (Passage
Thiaffait). The traboules are open to the public, but visitors
should be quiet, out of respect to the residents. Another
tourist attraction in this area is the Maison des
Canuts (House of Silk Workers) at 10/12 Rue d'Ivry. This
small museum is dedicated to the art of creating silk.
During a visit, tourists can discover the invention of the
Jacquard loom and watch hand-weaving demonstrations
on traditional looms.
 Cultural perfomances

 On the Place de la Comédie, the Opéra de Lyon is an

opulent 19th-century opera house with a majestic dome.
The original theater was renovatedby Jean Nouvel, who
tripled the size of the building using modern architectural
techniques. The Opéra de Lyon presents a wide variety of
opera, as well as dance performances and classical music
concerts.

 The Théâ tre des Celestins (4 Rue Charles Dullin) is an

impressive Neoclassical theater built on the vestiges of a
Celestine monastery. The ornate Italian-style auditorium
has a sensational ceiling painting, gilded balconies, and
plush velvet seats. The theater offers dramatic
performances (in French), ranging from classical
repertory to contemporary plays.
 ITALY
ROME
COLOSSEUM

 As the Eiffel Tower is to Paris, the silhouette of the

Flavian Amphitheatre is to Rome. The largest structure
left to us by Roman antiquity, theColosseum still providesthe
model for sports arenas - present day footballstadium design
is clearlybased on this oval Roman plan. The building
wasbegun by Vespasian in AD 72, and after his son Titus
enlarged it by adding the fourth story, it wasinaugurated in
the year AD 80 with a series of splendid games. The
Colosseum was large enough for theatrical performances,
festivals, circuses, or games, which the Imperial Court and
high officials watched from the lowest level, aristocratic
Roman families on the second, the populace on the third and
fourth.
 Beside the Colosseum stands the almost equally familiar Arch
of Constantine, a triumphal arch erected by the Senate to
honor the emperor as "liberator of the city and bringer of
peace" after his victory in the battle of the Milvian Bridge in
312. Lines are long and move slowly, so you can save time by
joining the Skip the Line: Ancient Rome and Colosseum Half-
Day Walking Tour and have a knowledgeable guide, as well.
 PANTHEOM

 The Pantheon - the best preserved monument of Roman

antiquity - is remarkably intact for its 2000 years. This is
despite the fact that Pope Gregory III removedthe gilded
bronze roof tiles, and Pope UrbanVIII ordered its bronze roof
stripped andmelted down to cast the canopy over the
altar in St. Peter's and cannons for Castel
Sant'Angelo. The Pantheon was rebuilt after
damage by fire in AD 80, and the resulting
brickwork shows the extraordinarily high technical mastery
of Roman builders. Its 43-meter dome, the supreme
achievement of Roman interior architecture, hangs suspended
without visible supports - these are well hidden inside the
walls - and its nine-meter central opening is the building's
only light source. The harmonious effect of the interior is a
result of its proportions: the height is the same as the
diameter. Although the first Christian emperors forbade using
this pagan temple for worship, in 609 Pope Boniface IV
dedicated it to the Virgin and all the Christian martyrs, and
since then, it has become the burial place of Italian kings
(Victor Emmanuel II is in the second niche on the right) and
other famous Italians, including the painter Raphael.
 PIAZZA NAVONA

 One of Rome's most characteristic Baroque squares,

Piazza Navona still has the outline of the Roman stadium
built here by Emperor Domitian. It was still used for
festivals and horse races during theMiddle Ages,and was
rebuilt in the Baroque style byBorromini, who also
designed the magnificent series of palaces and the church
of Sant'Agnese, on its westside Sant'Agnese provided a
model for Baroque and Rococo churches in Italy
andelsewhere.
 Although Borromini designed the square and its
surrounding facades, it was his archrival, Bernini, who
created its centerpiece, the beautiful Baroque
fountain, Fontana dei Fiumi. The two other fountains in
the square are the 16th-century Fontana del Moro in
front of the Palazzo Pamphili, erected by Giacomo della
Porta, and the 19th-century Fontana del Nettuno with its
figure of Neptune. Today, the square is filled with
Romans, tourists, street artists, souvenir kiosks, cafés,
and during December, one of Rome's best Christmas
markets. Nearby, between the Piazza and the Pantheon,
the church of San Luigi dei Francesi contains three major
paintings by Caravaggio from the late 16th century.
 ROMAN FORUM

 Walking through the forum, now in the middle of a

throbbing modern city, is like stepping back two
millennia into the heart of ancient Rome. Although what
survives of this center of Roman life and
government shows only a small fraction of its
original splendor, the standing and fallen
columns, its triumphal arches, and remains of
its walls still impress, especially when you
consider that for centuries, the history of the
Forum was the history of the Roman Empire and of the
western world. Roman political and religious life was centered
here, along with the courts, markets, and meeting places. After
the seventh century, the buildings fell into ruin, and churches
and fortresses were built amid the ancient remains. Its stones
were quarried for other buildings and it was not until the 18th
and 19th centuries that systematic excavations brought the
ancient buildings to light from under a 10-meter layer of earth
and rubble. Highlights not to miss are the Temple of Antoninus
Pius, the Temple of Castor and Pollux, the Temple of Saturn,
the Arch of Septimus Severus, the Curia, the Temple of
Vesta, and the Arch of Titus.
 MILAN
DUOMO DI MILANO

 The massive Cathedral of Santa Maria Nascente, which

the Milanese call just "Il Duomo" is among the world's
largest (it holds up to 40,000 people) and most
magnificent churches, the ultimate example of the
Flamboyant Gothic style. It was begun in the 14th
century, but its façade was notcompleted until the early
1800s, under Napoleon.The roof is topped by 135
delicately carved stonepinnacles and the exterior is
decorated with 2,245marble statues. The dim interior, in
strikingcontrast to the brilliant and richly patterned
exterior, makes a powerful impression with its 52
gigantic pillars. Behind the high altar, the choir has deeply
carved panels, and misericords under the seats.
 In the south sacristy is the treasury with gold and silver
work dating from the fourth to the 17th century. At the
front of the Duomo, near the central doorway, you can
descend under Piazza del Duomo into the foundations of
the Basilica di Santa Tecla (fourth-fifth and seventh
century) and the fourth-century baptistery, Battistero di
San Giovanni alle Fonti, which were discovered during the
construction of the Milan Metro system.

THE LAST SUPPER

 The Gothic brick church of Santa Maria delle Grazie, in the
Corso Magenta, was begun about 1465, and its massive
six-sideddome in the finest Early Renaissance stylewas
designed by Bramante, one of Italy's most influential
Renaissance architects. At the end of thenorth aisle is the
Baroque chapel of the Madonna delle Grazie, with an
altarpiece of the Madonna.

 But the reason most tourists visit Santa Maria delle Grazie
is to see da Vinci's most famous work, painted on the
refectory wall of the former Dominican monastery.
The Cenacolo Vinciano, as it is called here, was painted on
the wall in tempera between 1495 and 1497. Instead of
earlier static representations of Christ's last meal with his
disciples, Da Vinci presents a dramatic depiction of the
scene, which was quite novel and marked an important
new stage in the development of art. This 3.5-hour
walking tour takes you to several key attractions and
includes admission to La Scala and an entrance ticket to
see The Last Supper.
 SAN MAURIZIO AND THE ARCHAEOLOGY MUSEUM

 To many, the interior of the church of San Maurizio is the

most beautiful in Milan. Built in the early 1500s as the
church for a convent of Benedictine nuns, theentire
interior is covered in frescoes of biblical scenes. The long
nave is divided into two sections, the rear one reservedas
the nuns' choir.
 The extensive monastery was built over the ruins of the
Roman circus and portions of the Roman walls, all now
part of the Civico Museo Archeologico (Archaeology
Museum), where you can see these excavated remains of
Roman Milan. Particularly good are the third-century
sculpture of Maximilian, a bronze head, and a female
statue with folded drapes.
 MONUMENTAL CEMETERY

 The Cimitero Monumentale ("Monumental Cemetery") is

one of the two largest cemeteries in Milan , Italy , the
other one being the Cimitero Maggiore. It is noted for the
abundance of artistic tombs and monuments.
 Designed by the architect Carlo Maciachini (1818–1899),
it was planned to consolidate anumber of small
cemeteries that used to be scattered around the city into a
single location.
 Officially opened in 1866, it has since thenbeen filled with
a wide range of contemporaryand classical Italian
sculptures as well as Greektemples, elaborate obelisks,
and other original works such as a scaled-down version of
the Trajan’s Column.
 The main entrance is through the large Famedio, a
massive Hall of Fame-like Neo-Medieval style building
made of marble and stone that contains the tombs of
some of the city's and the country's most honored
citizens, including that of novelist Alessandro Manzoni.
 Mandatory Travel document required for
Italy and France

Passport needed with the validity of 6 months

beyond the return date of ticket .
Return airline confirm ticket .
Visa endorsement in the passport .
Vaccination certificate not required

Type of visa required

General Tourist visa

CUSTOMS RULES

2 litres of Liquor.
 200 sticks of Cigarettes.
 Electronic goods worth Rs 1 Lakh as per Indian
market rate.
 Personal items like clothes and cosmetics.
 20 gms of Gold for per Lady of ornamental value.
10 gms of Gold for per Man of ornamental value.
 Air Itinerary
 KOLKATA (CCU)
 DELHI(DEL) AI21 9 OCT 1025/1255
 ROME(ROM) AI123 9OCT 1415/1905
 PARIS(PAR) AZ3001 14OCT 0700/0830
 DUBAI(DXB) EK206 19OCT 1405/2210
 KOLKATA(CCU) EK570 20OCT 0205/0815

Hotel Details
ROME
 Hotel name : Hotel Delle Province
 Hotel Address : Viale delle Provincie, 103, 00162 Roma
RM, Italy
 contact number: +39 06 4429 2670
 Check In :9th October 2019
 Check out : 11th October 2019
 Room Type : Double Deluxe
 Plan : CP
MILAN
 Hotel name : Auriga Hotel
 Hotel Address : Via Giovanni Battista Pirelli, 7, 20124 Milano MI,
Italy
 contact number : +39 02 6698 5851
 Check In :11th October 2019
 Check out : 14th October 2019
 Room Type : Double Deluxe in
 Plan : CP
 PARIS
 Hotel name : Hotel Paradis
 Hotel Address : 41 Rue des Petites É curies, 75010 Paris,
France
 Contact Number: +33 1 45 23 08 22
 Check In :14th October 2019
 Check out : 16th October 2019
 Room Type : Double Deluxe
 Plan : CP

LYON
 Hotel name : Radisson Blu Hotel Lyon
 Hotel Address : 129 Rue Servient, 69003 Lyon,
France
 contact number: +33 4 78 63 55 00
 Check In :16th October 2019
 Check out : 19th October 2019
 Room Type : Double Deluxe
 Plan : CP
 DAY TO DAY ITINERARY

 Day 1 (9th OCT)

Arrival at 14:15 hrs at Rome Urbe
Airport ,Rome.
Private transfer to Hotel Delle Province.
Evening free for shopping Recommending
places Via Dei Condotti ,Via Del Corso ,La
Rinascente .

 Day 2 (10th OCT)

Morning breakfast at hotel.
SIC to Colosseum .
Then walk to Pantheom .
SIC to Piazza Navona.
Evening free for shoping .
Overnight at Hotel.
 Day 3 (11th OCT)
Breakfast at Hotel .
SIC to Roman Forum .
After noon Checkout from hotel .
16:00 hrs SIC to Roma Termini station .
Train to Milan Central Railway Station .
Private Transfer to Auriga Hotel .
Evening Free for Shopping Recommending
Places Via Monte Napoleone, Via della Spiga,
Corso Buenos Aires.
Over night at Hotel .

 Day 4 (12th OCT)

Breakfast at Hotel .
SIC to DUOMO DI MILANO ,Santa Maria delle
Grazie .
Evening free for shopping .
Overnight at hotel .
 Day 5(13th OCT)
Breakfast at hotel .
SIC to SAN MAURIZIO AND THE
ARCHAEOLOGY MUSEUM and MONUMENTAL
CEMETERY .
Evening free for shopping recommending
places Boulevard Saint Germain , Rue Du
Commerce , Les Halles.
Overnight at hotel .

 Day 6 (14th OCT)

Private transfer to Malpensa Airport ,Milan.
Arrival at Charles de Gaulle Airport ,Paris.
Private transfer to Hotel Paradis .
Complementary breakfast at Near by Hotel.
SIC to ARC DE TRIOMPHE , EIFFEL TOWER .
Evening at Eiffel Tower (Complementary
Dinner ).
Overnight at Hotel .
 Day 7 (15th OCT)
Breakfast at Hotel.
SIC to LOUVRE MUSEUM.
Evening free for Shopping .
Overnight at Hotel.

 Day 8 (16th OCT)

Breakfast at Hotel .
SIC to Cathédrale Notre-Dame de Paris .
Check out from hotel .
16:30hrs private transfer to Paris Gare de
Lyon.
Train to Gare de Lyon Part-Dieu .
Private transfer to Radisson Blu Hotel Lyon.
Evening free for shopping recommending
places Les Halles de Lyon Paul Bocuse ,
Shopping Center – Confluence.
Over night at hotel .
 Day 9 (17th OCT)

Breakfast at hotel.
SIC to AQUARIUM DU GRAND LYON , MUSEUM
OF FINE ARTS OF LYON.
Evening Free for Shopping .
Overnight at hotel.

 Day 10 (18th OCT)

Breakfast at hotel .
Private transfer to VIEUX LYON , Cultural
Performances.
Evening free for shopping .
Overnight at hotel .

 Day 11 (19th OCT)

Breakfast at hotel.
Private transfer to Lyon-Saint Exupéry Airport
Take your VAT refund in the airport .
END OF SERVICE (BON VOYAGE ).
 INCLUSIONS & EXCLUSIONS

 INCLUSIONS
 All services as stated in the Itinerary .
 All entry fees.
 All taxes and GST.

 EXCLUSIONS
 Usage of Mini bars in the hotel room.
 Usage of telephone from the hotel .
 Portarage.
 Tipping.
 Camera Charges .
 Any expense of personal nature .

Question2
A). Give an explanation about the international travel organisations(Merit)
 IATA
Answer - IATA was founded in Havana, Cuba, on 19 April 1945. It is the prime vehicle
for inter-airline cooperation in promoting safe, reliable, secure and economical air
services - for the benefit of the world's consumers.To be the force for value creation
and innovation driving a safe, secure and profitable air transport industry that
sustainably connects and enriches our world.Monitor and maintain high level of
membership satisfaction.Ensure 100% IATA members are aware of requirements of
resolution 753 .End to End baggage tracking.Commencement of different programs
 and certifications like cargo management, distribution and payments etc. for better
insights and learning's for the people working or will to work with Aviation
industry.Help formulate industry policies on critical Aviation issue

 UFTAA
Answer - The Universal Federation of Travel Agents Association (UFTAA) is a
federation of national associations of travel agents and tour operators and is the
largest world body representing the travel industry.UFTAA has consultative status
with the UN/NGO/ECOSOC, and works closely with other world bodies such as
UNESCO, WHO for a sustainable development and responsible tourism.UFTAA is a
world body that represents the travel agency and tourism industry.The UFTAA
represent Travel Agents and Tour Operators views on both Inbound and Outbound
travel, through conferences, joint communications, and learning modules.They have a
close connectivity with other international organizations such as the IATA,
International Air Transport Association, the International Hotel and Restaurant
Association, the International Union of Railways and other organizations. The UFTAA
is an affiliate member of the WTO - World Tourism Organization.

 PATA
Answer - The PATA India Chapter was established in 1974 with a handful of members.
It has grown to include 245 members and is one of the most dynamic Chapters in the
Asia Pacific region today.With major support from the Ministry of Tourism,
Government of India which is the main and largest PATA India member organization,
the Chapter includes State Tourism Boards, Carriers, Hotels, Travel Agents, Tour
Operators, Service Providers and other travel-related companies.PATA S first asian
office was openesd in manila,philippines in the year 1976.There are 31 pacific
destinations .

 ICAO
Answer - It is a specialized agency of the United Nations. It codifies the principles and
techniques of international air navigation and fosters the planning and development of
international air transport to ensure safe and orderly growth . Its headquarters is
located in the Quartier International of Montreal, Quebec, Canada.ICAO is the global
forum for civil aviation, works to achieve its vision of safe, secure and sustainable
development of civil aviation through the cooperation of its Member States
 Strategic Objectives
ICAO Strategic Objectives 2011-2013
As the global forum for cooperation among its Member States and with the world
aviation community, the International Civil Aviation Organization (ICAO) sets
standards and recommended practices for the safe and orderly development of
international civil aviation. In its ongoing mission to foster a global civil aviation
system that consistently and uniformly operates at peak efficiency and provides
optimum safety, security and sustainability.

 Warsaw Convention
Answer - The Convention for the Unification of certain rules relating to international
carriage by air, commonly known as the Warsaw Convention, is an international
convention which regulates liability for international carriage of persons, luggage, or
goods performedby aircraft for reward.
Originally signed in 1929 in Warsaw (hence the name), it was amended in 1955 at The
Hague, Netherlands, and in 1971 in Guatemala City, Guatemala. United States courts
have held that, at least for some purposes, the Warsaw Convention is a different
instrument from the Warsaw Convention as amended by the Hague Protocol.

 Montreal Convention
Answer - The Montreal Convention (formally, the Convention for the Unification of
Certain Rules for International Carriage by Air) is a multilateral treaty adopted by a
diplomatic meeting of ICAO member states in 1999. It amended important provisions
of the Warsaw Convention's regime concerning compensation for the victims of air
disasters.
The Convention attempts to re-establish uniformity and predictability of rules relating
to the international carriage of passengers, baggage and cargo. Whilst maintaining the
core provisions which have served the international air transport community for
several decades (i.e., the Warsaw regime), the new treaty achieves modernization in a
number of key areas. It protects passengers by introducing a two-tier liability system
that eliminates the previous requirement of proving willful neglect by the air carrier to
obtain more than US$75,000 in damages, which should eliminate or reduce protracted
litigation.

 Chicago Convention
Answer - Chicago Convention, established the International Civil Aviation Organization
(ICAO), a specialized agency of the UN charged with coordinating and regulating
international air travel.
 The convention establishes rules of airspace, aircraft registration and safety, and
details the rights of the signatories in relation to air travel. The Convention also
exempts air fuels in transit from (double) taxation.

B)The client is probing to find how knowledgeable you are in the Travel Industry, to see if you
arequalified enough to prepare this package for him. So he has put forward a new question for
you. Please write your response/s below. (Merit)

 “Can you please explain ‘the freedoms of the air’ with regard to my package? Which
freedomsare applicable to my route, using the route and airlines that you have chosen for
my tourpackage?

*Note – Please explain the different freedoms of the air and then present the applicable
freedoms which are achieved in the package

Answer-FREEDOMS OF AIR

First Freedom of The Air

The right or privilege, in respect of scheduled international air services, granted by one
State to another State or States to fly across its territory without landing (also known as
a First Freedom Right).

Second Freedom of The Air

The right or privilege, in respect of scheduled international air services, granted by one State
to another State or States to land in its territory for non-traffic purposes (also known as
a Second Freedom Right).

Third Freedom of The Air

The right or privilege, in respect of scheduled international air services, granted by one State
to another State to put down, in the territory of the first State, traffic coming from the home
State of the carrier (also known as a Third Freedom Right).

Fourth Freedom of The Air

The right or privilege, in respect of scheduled international air services, granted by one State
to another State to take on, in the territory of the first State, traffic destined for the home State
of the carrier (also known as a Fourth Freedom Right).

Fifth Freedom of The Air

The right or privilege, in respect of scheduled international air services, granted by one State
 to another State to put down and to take on, in the territory of the first State, traffic coming
from or destined to a third State (also known as a Fifth Freedom Right).

Sixth Freedom of The Air

The right or privilege, in respect of scheduled international air services, of transporting, via
the home State of the carrier, traffic moving between two other States (also known as a Sixth
Freedom Right). The so-called Sixth Freedom of the Air, unlike the first five freedoms, is not
incorporated as such into any widely recognized air service agreements such as the "Five
Freedoms Agreement".

IN OUR PACKAGE, FREEDOM FIRST, SECOND, THIRD AND FOURTH IS APPLICABLE.

Question3.Why do you think your package is of good quality? Can you please elaborate?

Can you compare your package with a similar package of any other tour operator and tell the
client of the advantages of your package.(Distinction)

Note- Give the highlights, advantages of the packages including the relevant measures taken while
making the package and how all those measures has helped package and passenger directly or
indirectly ie; by saving time, money, making the tour more interesting etc.

Answer - I would like to compare my tour package and for the following reasons are the
advantage of my package -

 Users friendly package provided to the customer.

 We are offering a tailored package
 This package includes an option to select the meals, and room type.
 Sigh seeing, other operators have time for sights seeing but we offer you unlimited
time to visit each place.
 We offered Accommodations in Cottages or resorts wherever possible rather than all
times in hotels.
 We included all meals.
 Our Package price is very competitive in relation to the other Tour Operators.
 There is No hidden cost
 Flexible Cancellation policies till 72 hours prior to the departure.
 No service charges on foreign exchange.
 We offered a complimentary Overseas Medical Policy covering the entire trip.
 BIBLEOGRAPHY

 https://www.google.com
 https://www.icao.in
 https://www.iata.org
 https://www.makemytrip.com
 https://www.planetware.com
 https://en.wikipedia.org

Conclusion
Finally, After my air travel management module, I came to know the importance of air travel
management and able to understand that tourism sector is not only in a major contributor to
the growth of the economy but a generator of employments opportunities as well. And from
this topic I also came to know about the both countries France and Italy and also the customs
of both the countries and their culture and traditions are. In the other hand I came to know
about the various organisations like IATA, UFTAA, PATA , ICAO and also know about the
various concentrations and the most important that is freedoms of air. Here I thank to our
faculty Mr.Kaushik Aditya once again for his all contributions.

THANK YOU