Deepak Kumar

Summary

I have more than 18 years of rich experience in Project Management, IT Infrastructure Services, Release Automation,
and Cloud Computing. Project Manager with experience in leading cross-functional teams to plan, build, launch and
manage world-class SaaS innovations. With a blend of technical skills with extensive Agile/Scrum experience,

I worked with prestigious clients like Sony, Hitachi, JLL, VMware, GlassBox, DigiCert, Presidio, WNS and Fujitsu. I
am responsible for defining the technical strategy for product areas and ensuring that the strategy fits the client’s business
goals. As a manager, I ensure that the product and technology enablers meet both the functional and non-functional
requirements of the client, along with high-quality standards. I am an excellent team player, with expertise in working
closely with development, stakeholders, and IT teams to enable high-quality software development in an agile
environment.

Educational Qualification

Master of Computer Application (MCA)

Bachelor of Computer Application (BCA)

Certification

AWS Certified Solutions Architect – Associate Level

Scrum Master Accredited Certification
Scrum Product Owner Accredited Certification

Technical Skills

HubSpot, AEM, Drupal, WordPress, Joomla, Headless CMS Gatsby,

CMS

EC2, VPC, S3, IAM, CI/CD Pipeline, Autoscaling, CloudFormation, Terraform,

Cloud Services Elastic Search, CloudWatch, Elastic Cache, RDS, Lambda, WAF, ELB,
Kubernetes, Elastic Container Services,
Operating Systems Red Hat Linux, Windows, Ubuntu, CentOS, MacOS
Programming Languages Java, J2EE, Java Script, HTML, PHP, ReactJS, Python
Application Servers WebLogic, Tomcat, Apache, JBoss EAP, IIS, DNS, DHCP, Node
Databases Oracle, MySQL, MS SQL, AWS Aurora, DynamoDB
Nagios Alert Site, Web metrics, Cacti, Jenkins, SVN, Spectrum, Maven, JIRA,
Tools, Software and Services
ServiceNow, Salesforce, New Relic, Datadog, Shopify, Oracle NetSuite
CDN Services Level3, Akamai, AWS CloudFront, Cloud Flare, Edge Cast, Incapsula, Netlify

Projects

Product Development Client: Nextiz

Role: AWS Architect and DevOps
 Responsibilities:
 Architecture design using AWS cloud and Laravel framework for
virtual event hosting platform.
 Worked with development team to build platform to host virtual and
hybrid events.
 DevOps tool implementation and automation.
Client: Wahhao
Role: AWS Architect and DevOps
Responsibilities:
 Architecture design and implement ERP solution in Laravel
framework.
 Infrastructure builds for consumer app in US and seller platform in
China.
 Third-party integration for consumer and seller platforms.

Migration and Website Client: GLASSBOX

Redesign Role: AWS Architect and DevOps
Responsibilities:
 Design architecture of high traffic site with high availability, auto
scaling and secure environment in AWS cloud.
 Install and configure WordPress application and migrate data.

Migration and Website Client: JLL

Redesign JLL is a leading professional services firm specializing in real estate and
investment management. The project involved website redesign using AEM
6.4.
Role: AEM Admin
Responsibilities:
 Create user stories and tasks in Microsoft Azure Devops project
management tool.
 Rollout more than 100 countries as per plan shared by Avionos.
 Working as an AEM consultant and providing AEM Admin support to
JLL.
 Created and configured Cloud Services such as Google Maps API,
Add This, Eloqua, and other third-party services.
 Created Language masters using Blueprints for different
countries/regions.
 Developed Language copies for countries to provide localization of
content across the website.
 Created and managed user groups and permissions
 Performed administration tasks to activate, replicate and package the
changes to publish
Infrastructure Migration & Client: DigiCert Inc
Production Support Role: AWS Solution Architect & AEM Admin
Responsibilities:
 DigiCert require to migrate Symantec’s websites and infrastructure on
AWS Cloud from Symantec’ data centers.
 Planning to build AEM infrastructure in AWS.
 Build Dev, QA, UAT and Production primary and DR AEM
environments in AWS.
 Install and configure AEM Author, Publish and Dispatcher nodes with
high availability environment.
 Design infrastructure architecture for unified solution to host external
and internal web properties.
 VPN configuration and setup to access internal AEM sites.
 Octa integration on AEM nodes for SSO implementation on internal
AEM web properties
 Multi sites hosting environments in AEM author nodes and added AEM
publish, and dispatcher nodes based on traffic requirements.
 AEM backup and restoration process implementation.
 Akamai CDN implementation on AEM production sites with primary and
DR origin domains
 SSL certs implementation and Load Balancing rules configuration to
balance traffic on dispatcher nodes.
 Dispatcher node configuration and caching implementation for
performance optimization.
 Replication agent configuration in AEM Author and Publisher nodes
 Lingotek integration with AEM for language translation
 AEM compaction activities in Dev, QA, UAT and Production
environments
 User and Group management in AEM
 AEM build automation with Jenkin and GitHub

Infrastructure Migration & Client: Hitachi Consulting

Production Support Role: AWS Solution Architect & AEM Admin
Responsibilities:
 Planning to build AEM infrastructure in AWS.
 Infrastructure architecture design with high availability and scalability
 AWS network design and services configuration
 Build servers for AEM Author, Publisher and Dispatcher nodes in
production and lower environments.
 Migration and configuration of HCC site into AWS from Rackspace
hosting
 Installation and configuration of AEM6.2 and third-party software
integration
 Automate deployment with Jenkin and Maven tools.
 ELB configuration and load balancing for AEM dispatcher nodes
 CloudFront CDN implementation and configuration
 Web Application Firewall (WAF) implementation on public domains
 AEM migration from 6.2 to 6.3
 AEM Publisher and Dispatcher nodes optimization for better
performance
 CloudWatch monitoring tool implementation for custom services and
resources utilization.
 AWS CloudWatch Dashboard and Metrics implementation
 Proactive application monitoring and troubleshooting
Infrastructure Migration & Client: Hitachi Vantara
Production Support Role: Delivery Manager
Responsibilities:
 Guide projects from inception to completion, overseeing all aspects
including requirements gathering, scope definition, resource planning,
project timeline, budget management, risk management and change
control. Project management methodologies – Agile (Scrum), iterative,
waterfall, and hybrid.
 Applies emerging industry best practices and technologies, enforces
project standards and quality assurance procedures into Hitachi
Vantara web presence effectively.
 Planning and managing deployment in productions and other
environments.
 AEM configuration and planning for new Corp site development
 Planning and upgrading versions for distinct types of applications and
resolving vulnerability issues.
 Migration of applications from inhouse to AWS private cloud
environment.
 Build infrastructure and design solution for AEM in AWS cloud.
 Security patches activity on production servers
 Build deployment and CR approval in CAB meetings.
 Re-write rule implementation as per business requirement.
 SiteScope alert monitoring and resolve issues.
 AEM repository compaction on author and publisher nodes in various
environments
 Multi sites hosting and configuration in AEM 6.2
 Domain migration from hds.com to hitachivantar.com for all web
properties, internet sites and various applications

Managed Services Client: Presidio Inc.

Operations Role: Delivery Manager
Responsibilities:
 Provide network and remote connectivity hardware/software support;
create and maintain documentation including hardware/software
applications, support logs and other related information.
 Installing, configuring, and maintaining hardware and software; analyze
and troubleshoot the logs and track the nature and resolution of
problems; monitor usage to ensure security of data and access
privileges.
 Server operating systems internals, benchmarking, and performance
tuning (Linux, Windows, VMware) and CPU Microarchitectures (Intel,
AMD)
 Responsible for communicating with client, peers, team and managers
regarding incident and change management.
 Create, update, and resolve incidents within incident management
system ServiceNow (SNC)

Mail as a Service Client: Saudi Post

Role: Professional Service Engineer
Responsibilities:
 Part of project team that provided the compute, storage, network,
firewall, load balancing, hardware security, e-Mail security and data
 archiving platforms for the messaging environment.
 Hands-on experience on system readiness test cases execution for
Primary and DR datacenter
 Create and maintain runbooks for all networks, compute, and storage
devices.
 Worked with Microsoft and Presidio team to setup single and multi-
tenants environments for mailboxes.
 Encrypted the volumes using BitLocker where the virtual machine data
is stored. This is required for virtualization hosts where physical
security is a constraint.

Managed Services Client: Sony Interactive Entertainment LLC

Operations Role: Senior Project Manager
Responsibilities:
 Monitoring of more than 100 Servers and Databases across data
centers.
 Coordination with different support providers Level3, Rackspace and
Amazon.
 Building up infrastructure and environment for all new and existing
projects.
 Managing servers and communication with external hosting vendors
like Rackspace and Amazon
 Planning for new website hosting, migration activities, patch update
activities and cost estimation
 Managing communication with client for infrastructure planning,
resource utilization and sites migrations activities
 Overseeing Infrastructure architecture designing, managing server
inventory, adding, or removing servers from existing platform.
 Reviewing and analyzing client’s business specifications to discuss
business flow with business analysts and testers and create draft
specification documentation for development.
 WebLogic clustering and setup production environment in Rackspace
 Deployment of dynamic builds on various hosting environments.
 Managed Rackspace and VIPs inventory to update firewall changes
and SSL certs update on Load Balancer. Preparing design docs and
instructional docs for rest of the team, to facilitate project execution and
code creation.
 Managed 24x7 production support, production logs monitoring and
resolve security issues.

Product Development & Client: Bank of America

Fujitsu IBPM implementation
Role: Project Manager
Responsibilities:
 Worked as a Fujitsu consultant for reporting section in GDCE
application.
 PPM server installation and integration with Fujitsu IBPM 7.4 version
 Requirement gathering from client and documentation for developing
BPS, ITS reports in PPM.
 Created process definition in IBPM to automate reporting section.
 Define threshold and Java actions to generate auto notification to task
assignee.
 Resolve implementation issue while GDCE process automation in
 IBPM workflow.
Client: Larsen & Toubro (L&T)
Role: Team Lead
Responsibilities:
 Requirements gathering to implement workflow of material receipts to
payment clearance process.
 Work as a consultant to implement workflow by using Fujitsu’s IBPM
6.2 which is integrated with Baan ERP.
 Prototype Designing
 Analysis of Java Action and coding
 XPDL Design and Implementation
 Customization of Baan ERP with IBPM 6.2.
 Connection Pooling for Informix and MS SQL2000 database
 Client interaction and changing the application as per requirements of
the client.
Client: UBS London
Role: Senior Software Developer
Responsibilities:
 Provided Case Status updates for a customer using the Fujitsu
Software Service Wise Tool
 Provided Level3 and Level4 support to UBS London.
Client: Fujitsu
Role: Software Developer
Major Roles and Responsibilities:
 Installation of IBPM server
 Construct process Definitions.
 Obtain a List of Process Definitions, Process Instances, and work
items.
 Obtain the Status of process instances and activities.
 IBPM product development with coding in Java and J2EE technology
 Configured Servers and clustering with IBM Websphere6.1