Cancellation Policy for JUSTWALKIN ROOMS

How Cancellation works for Stays

Host can choose which cancellation options to offer guests.

Flexible

 Free cancellation until 24 hours before check-in (time shown in the confirmation email).
 After that, cancel before check-in and get a full refund, minus the first night and service fee.

1. For a full refund, the guest must cancel at least 24 hours before the listing’s local check-in
time (shown in the confirmation email).
2. If the guest cancels less than 24 hours before check-in, the first night and Justwalkin Rooms
service fee are non-refundable.
3. If the guest arrives and decides to leave early, the nightly rate for the nights not spent 24
hours after cancellation are fully refunded.

Strict

 Free cancellation for 48 hours, as long as the guest cancels at least 14 days before check-
in (time shown in the confirmation email)
 After that, guests can cancel up to 7 days before check-in and get a 50% refund of the nightly
rate, and the cleaning fee, but not the service fee

1. For a full refund of the nightly rate, the guest must cancel within 48 hours of booking and at
least 14 full days prior to listing’s local check-in time (shown in the confirmation email).
2. For a 50% refund of the nightly rate, the guest must cancel 7 full days before the listing's
local check in time (shown in the confirmation email), otherwise no refund. If only 50% of
the reservation has been paid, no refund will be issued and the remaining 50% will simply
not be charged.
3. If the guest cancels less than 7 days in advance or decides to leave early after check-in, the
nights not spent are not refunded.

Long Term

 Automatically applied to reservations of 30 nights or more

 Reservations are fully refundable for 48 hours after the booking is confirmed, as long as the
cancellation occurs at least 28 days before check-in (3:00 PM in the destination’s local time if
not specified)
 More than 48 hours after booking, guests can cancel before check-in and get a full
refund, minus the first 30 days and the service fee
1. For a full refund, cancel within 48 hours of booking and at least 28 full days prior to listing’s
local check-in time (3:00 PM if not specified) on the day of check-in.
2. If the guest cancels the reservation before the start date, the first month of the reservation
is paid to the host in full and not refunded to the guest.
3. If the guest cancels the reservation during their stay, the guest must use the online
alteration tool in order to agree to a new checkout date. Regardless of the checkout date
chosen, the guest is required to pay the host for the 30 days following the cancellation date,
or up to the end date of the guest’s original reservation if the remaining portion is less than
30 days.