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Journey so far

Expanding our
services to new
Offering multi channel
markets
voice and non-voice
solutions for global Focus on business
Offering
brands transformation,
technology
developed solutions
integrated
Multiple domains, in RPA, AI, Self
solutions in
LOBs, and industry service
BPaaS model
verticals covered
Era 24*7 Suite
More focus on
2 State of the art
Go-green,
delivery centers Introduced HRO
2003 added 2013- 15 Services 2019- 21 Diversity, and
CSR 2023
Started operations Focus on KPO Launched digital Be a Digital
with a joint 2009- 11 services with building 2016- 18 services arm of
EOS
2022 solutions focused
engagement, in domain based BPS company
partnership with GE COEs
Process
Advanced Analytics Consulting as a
as an offering service (CaaS)

Added a third delivery Crossed 10,000

location with employee
provision to scale up headcount
quickly
Vaani- our award
winning dialer
solution
successfully
deployed

9,500 14,000+ 40+ 65+ 12+ 50+

Seats Setup Strong Workforce Million Annual Marquee Clients Language Support Digital Solutions Deployed
Transactions

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Vision & Mission
Vision
EOS Globe has a vision to be the
most customer centric business
process services organization in the
world, with ‘customer first’ as our
mantra.
CORE VALUES
Excellence
Domain based COEs, Knowledge
management, Training as a practice.
Integrity
Doing work the right way with the right
attitude and motivation.
www.eosglobe.com
Mission
To help our customers achieve
excellence in business through
digitalization, sourcing right talent, right
location, and delivery excellence. Our
goal is to offer a cost effective and
efficient business model to our clients.
Commitment
The dedication of our team extends beyond
the good of the company, to the betterment
and success of our clients by allocating the
required resources and training to exceed
your goals.
Innovation
Part of our culture- people, process,
technology.
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Overview – EOS Globe

2500 Domain Consultants Across

19+ 22% Banking Insurance Securities Healthcare Pharma Consumer

Years of experience in Revenue from durable
the industry Healthcare segment
42% 3200+ 25-30%
Employees participated Innovative Ideas Benefits Offered
last year in Bottoms-up Implemented TCO reduction for our
Disruption clients

14k+ 65+ 2 million + documents processed through our

Employees Clients Intelligent document processing platform

50+ Digital solutions deployed

11 250+
Global offices Automation projects
completed Multi-language (12) support

40 Million+ transactions processed annually

ISO 9001 ISO 27001 PCI DSS
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Our Presence

Servicing clients for BPM

ASIA AFRICA EUROPE NORTH AMERICA 11 Delivery Locations
& Digital Services across :

North India

• Noida (Delhi NCR)

• Chandigarh

West India
• Mumbai - Thane 1
• Mumbai - Thane 2
• Mumbai - Thane 2
• Navi Mumbai - Airoli
• Pune

East India
• Bhubaneshwar

South India
• Chennai
• Bangalore
• Hyderabad- 1

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 Industry Recognitions

2022 2022 2021

Abhinav Arora, CEO – EOS Globe– Company of
India’s Most Promising Brand
Honored in Forbes India The Year
Leadership Awards

EOS Globe–
India’s Most
Valuable Workplace

2020 2019 2018 2015 2015

India’s Most Company of the Year Best Contact Most Promising 25 Global Asia Outsourcing
Promising Brand for Outsourcing & Center Partner Outsourcing Companies Leadership Awards
Service excellence

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EOS Globe at Glance

We strongly believe that innovation drives success. Our two-decade deep industry expertise demonstrates our commitment to this belief.
Whether it is developing new approaches to resolve traditional bottlenecks or formulating creative solutions to exceptional challenges, at
EOS Globe, we are always exploring ways to push the envelope. With such dedication to innovation, we have built a reputation as a
leading-edge Business Process Management company always at the forefront of new ideas and technology.

• Enhanced customer experience through: Voice, Next-Gen Equipping clients to turn-around legacy systems through:
Email, Chat, Social Media Consulting • Business Strategy Implementation
• 54 Mn transactions handled/ month
BPM
• Re-engineer Process: Six Sigma Tech
• HRO Services- 800+ Resources Services Services
• Process Optimization

• Platform-agnostic, format- agnostic, doc processing, • CCaaS (Call Center ‘As-A-Service’)- 5000+ Licences
using AI, ML, NLP
Intelligent
Digital deployed
• 3 Mn transaction handled/month Document • Digital On-boarding and Learning platform
• BOTs- Voice, Chat, Email, etc. Processing Solutions • Self Care 25+ deployments done
• Automation & RPA Solutions

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Why EOS Globe

We are the fastest growing and India most promising organization. EOS Globe gives you a great growth prospects, opportunity to work along with
brilliants mind and diverse range of clients.

Opening for Customer Service Representative

Functions

Information Technology Finance Operations Workforce Management

Admin Marketing
Human Resource

Salary ranges between 15k to 40k CTC

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Our Hiring Process

1 2 3

Interview with relevant

Screening profile Interview with HR
business stakeholder of the
process

4 5 6

Online Test (Specific to process) Offer Background verification

7 8 9

Training Virtual Onboarding On job Training

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EOS Globe means opportunities and growth.

10 Steps to growth

VP

AVP

SR.
DIRECTOR

DIRECTOR

ASSOCIATE
DIRECTOR

SENIOR
MANAGER

MANAGER

ASSISTANT
MANAGER

SR. TEAM
LEADER

TEAM
LEADER

TR. TEAM
LEADER

SR. CSR
CSR

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EOS Globe is driven by passion

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Life @ EOS Globe

Ganesh Festival Celebration Mumbai style Fun Activity in Highstreet

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EOS Globe initiatives & Awards

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We will be happy to welcome you!