1.

Name the components of communication model

2. A bright color dress, or writing on your shirt is which kind of barrier?
3. Give me any 1 misconception about listening
4. How many types of communication is there in an organization?
5. What is vertical and horizontal communication?
6. Give me two instances where you must avoid using You attitude?
7. What is a sandwich method?
8. What is subliminal message?
9. How can you make written message appealing to the audience, name any two ways?
10. Rephrase this sentence to sound more conversational:
a. Your email will be answered by myself in next 24 hours.
b. Pertaining to your order, we must verify the sizes that your organization
requires prior to consignment of your order to our shipper.
11. Rephrase this sentence to sound more positive:
a. You failed to include your credit card number, so we can’t mail your order.
b. Your letter of May 2 claims that you returned a defective headset.
c. You cannot park in Lot H until April 1.
d. You won’t be sorry that . . .
12. Rephrase this sentence to sound more courteous:
a. You must complete the report before Friday.
b. You should organize a car pool in this department
c. This is the second time I’ve written.
d. Can’t you get anything right?
e. Am I the only one who can read the operating manual?
13. You have to reject the candidate, what method of writing will you use?