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Q: 2 Explain your personality type in light of score you obtained and pasted above
From the history lecture I remembered the Total Quality management. Total Quality
Management (TQM) is a management philosophy and approach aimed at improving the
quality of products, services, and processes within an organization.
Customer Focus: TQM emphasizes putting the customer at the center of all activities.
It involves understanding customer needs, expectations, and preferences to ensure that
products and services meet or exceed these requirements.