roved>>

e Dean
Z.A.
$**m',;, 2024

SYllabus

Academic Y ear 2023-2024

1. General Information
Ma

2023-
Number of credits

ional Devel Data Analytics

Dr F ariza Tolesh, Mohamed Ali
1. Goals. Obiectives and Learn! Outcomes of the Course
Course DescriPtion Cha"ge M""ug"*.rt i, d.tigned to provide a comprehensive
underlstanding-of the principles, strategies, and practices
involved in
*u"ugi"g oriarrizxional change effectively' This course explores
uuriorl u-.p"Jtr of change within the context of modern business
environments, including digitalization, mergers and acquisitions'
.orpo.u," growth, rrr"""t sion planning, and cultural transformation'
fhro"gh u Ut".rd oftheoreticai lectures and practical case studies,
best
studenis will gain insights into the critical success factors,
and
practices, and-potentiai challenges associated with implementing
initiatives.
is to equip students with.the .
Course Goal(s) @se facilitate
knowledge, rt ittr, and competencies required to lead and
org*iruiiorral change initiatives successfully' By the-end of the
students wifdevelop a deep understanding of the underlying
in real-
theories of change management and their practical applications
"o.r1rr",

amental concePts and theories

Course Objectives:
of change management.
To explore various models and frameworks for analyzing'
planning, and implementing organizational change'
ro the role of leadership in driving and sustaining
"*uriire
change within organizations.
To aialyzethe impact of digitabzation, mergers and
acquisitions, corporate growth, and succession planning on
organrzational chan
 @s to assess organizatronal readiness
for change and mitigate resistance to change'
To cultiiate critical thinking and problem-solving skills
through the analysis of case studies and real-world examples.
To foiter effective communication and stakeholder engagement
strategies for facilitating change initiatives'
To ev-aluate the ethical and social implications of
organizational change on employees, stakeholders, and society
as a whole.

Skills & Upon completion of this course, students wlll have acquileo rnc
Competences following skills and competencies:

.Strategicplanningandimplementationofchangeinitiatives
. Leadei.ship and influencing skills for driving organizational
change
. probiem-solving and decision-making in change management
contexts
. Effective communication and stakeholder tnanagement
. Analytical skills for assessin g organrzational readiness and
change imPact
. Adaftabiliiy and resilience in rnanaging organizational
transitions
. Ethical awareness and sensitivity to social implications of
change

-Bt *il
Course Learning i#encl of ihe ilil;, ;tud"rt, u. uui. to'
Outcomes:
o Demonstrate a comprehensive understanding of the principles
and theories of change management'
o Apply various change managelnent models and frameworks to
analyze and plan organizational change'
o Evaluate the success factors and challenges associated with
different types of organizational change, including
digitalizatiorr, -.rg".. and acquisitions, and cotporate growth'
o Develop strategies to lead and facilitate change initiatives
i effectively, considering stakeholder perspectives and
I orcanizational culrure'
I . er..r. organizational readiness for change and implement
i .ttategies to rnitigate resistance and foster adoption'
i . Analize the ethical and social irnplications of organizational
I o, individuals, groups, and society'
. "hung"
i Comlunicate effectively with stakeholders to gain buy-in and
 --- --- --1

o Reflect on personal and professional growth in managing

and i

le ading or ganizational change'

Methods of T6;ffi;*iiiU. Oiiiirr=a ihrough a combination of lectures, case

ensuring that
Assessment sfudies, interactive discussions, and practical exercises,
theoretical concepts are applied in real-world entrepreneurial
scenarl0s.
ations should be read Prior to
Reading List
class. Class lectures and discussions will proceed
with supplemental
unless
and advanced topics, which could be difficult to understand
Readings are listed in the
students have read the assigned material'
schedule section.
All necessary updates and / or changes to the coulse will be reflected
fl i t'ccl u' k z)'
in the Learning Management System (p rr Qtl I "^' il s'lllll
I

Literature:

Lauer, T. (2023). Quick Guide Change Managementfor

All Cases:
What Case Studies Teach Us. Springer Nature'

Catneron, E., & Green, M. (2019) ' Making sense of

cholgu
-

management; A compl'ele guide to the moclels, tools

and techniques of
orgaii zational change. Kogan Page Publishers'

3. Course poli
Attendance:
attend a
G;i;; attendance is expected for all classes. Students must
miiim.rm of 7O% of the classes to receive credit for the course.
such as illness,
Excused absences will be accepted with valid reasons
personal emergencies, or university-sponsored events'
However'
students are responsible for making up uny missed
coursework. The
with the
details of the r"ui"w of the missed classes should be agreed
instructor and all the requirements must be fulfilled. The student
absence is not excused based only on the document
from the dean's
office.

Attendance and Missed Class Rule for the course:

For one hour of missed class, students are required to reqd-one
chapterfrom tile textbook: Cameron, E', & Green' M'
(2019)' Making
tools
,uniu oi'rhange management: A complete guide to the mo.dels'
Kogan Page Publishers'
and teihniqri, of orginizational change'
ifter readng uoZh ihapter, the student is responsible for preparing a
ioncise qnd-coherent iummary of the key concepts and insights from
| ,i-, During the subse'qulnt class, the student must retell the
"irir"r.
nain piints to the entire lectu e or prqctice class. This includes
 4

ting essential takertwaYs' and

an sw er i n g que s tio ns .from cl as s m at e s fo r c I ar ifi ca tio n'

It is important to note that missed clqsses cannot be compensatedfor

iy-rrrritngwhen the course lecture classes conclude at the end of
ieek . 0, iven in the case of legitimate reasons for missing the classes'
the course
This ruie ensures that students remain engaged with
material and stay on trackwith their learning despite any absences'

preparation for class: Students are expected to come to class prepared

with the necessary materials. students are also expected to
read,
prior to each class. This will
analyse and review the course materials
and
rr.rp *r"r" that students can participate futly in class discussions
activities.

a combination of
Class work: ln this course, class work will consist of
The aim
individual and group activities, discussions, and assignments.
of class work is to provide students with the opportunity to apply and
practice the concepls and strategies learned in the course. The class
active
work will also encourage critical thinking, collaboration, and
lesson is 50 minutes for in
prnirlpr,i"n. The duraiion of each practical
person class

Group Assignments: Group assignments will include case

studies,
role-plays, ind presentations. These assignments will encourage
collaboiation, critical thinking, and effective communicatron.

Participation: class participation is a crucial part of this course.

Students are expected to engage in class discussions and
activities
actively. Participation will be evaluated based on the frequency,
quality, and relevance of the student's contributions'

Homework Assignments: Homework assignments will include

self-
reading and reflective exercises which will help students develop
u*ur"i"r, and improve their communication and time management
skills. The courselnstructions and assignments will be
posted on
work and
Moodle. This means students should access materials, do the
post their completed assignments by-the due time when applicable'
grade.
These tasks are mandatory and will determine the course

Midterm / Endterm: Students who score less than 25o/o for

Midterm / Endterm automatically fail the course'

Final Exam: Final exam is a summative assessment of students'

mo*r"ag" and skills acquired during this course in the form of a MC
uiz based on the all the couryg rnglgligls'
 class on the
Late submissions: Most assignments will be discussed in
due date. It is expected that au work will be submitted
by the end of
prr.ii., sessions. All the grading is based using a percentage grading
scale.
NOTE:
1. You will lose 5% of the mark for each day
of being late (relates both
to homework and in-class assignments)
2. Work submitted later than three days after the deadline
will not be
accepted (relates both to homework and in-class assignments)

pu{poses
Laptops and mobile devices can only be used for classroom
of laptops or handheld
*h"r, dir."ted by the course instructor. Misuse
devices will be considered a breach of discipline and appropriate
action will be initiated by the instructor'

principles of
Academic Conduct Policies of the university: The main
trust,
academic integrity are responsibility for studies, honesty,
fairness, and rispect. Plagiarism is a violation of academic
integrity,
i.e using someone else's ivords or ideas without acknowledgment
of
.o.rr..r]You can find out more about avoiding plagiarism a

I thttp://plagiarism.org.
The rules of academic integrity of Astana IT
IT
Universitf are in the-Course documents folder on Moodle. Astana
university <Academic Integrity Policy of Astana IT Universitp. A1l
are checked
the written assignments s.rb-miited by students on Moodle
for originality in the StrikePlagiarismplagiarism service'

4. Course Content

ised independent work

Students'i work
Individual
Practical assi
Academic Bachelor of Arts

4.1 Lecture and Practical Session Plans

Cfrurgp tvturragement: A Brief Introduction

 a
2 J 1 1
2 Success Factors of Change Management

Dos and Don'ts of Change

& 2 J 1 1
a
J Change in the Context of Mergers
Acquisitions

Case Studies of Business Mergers and What

They Teach Us!
2 J 1 1
4 Chung" as a Result of Digitalization

Case Studies of DigitalizationProjects and

What They Teaoh Us!
2 J 1 1
5 Review. Midterm Quiz
J
Chr"g" t" th" Context of Corporate Growth
1
2 1
6
and Professionalization
2 J 1 1
7 Change in the Context of Business
Succession
2 J 1 1
8 Culture and change
2 J 1 1
9 Becoming a sustainable business

Review. Endterm Quiz 2 J 1 i

10

20 30 10 10
Total hours:
50 20

Study
4.2 Listof Assign ments for Instructor-supervised student Independent

Week

No Recommended literature Form of

Assignments (toPics) for Weight
independent studY and other sources (links) submission

1 1.4 Forms and Causes of s% Weekly studY materials + Team 1

presentation
Resistance
and Quiz 1

1.5 A Success Factor Model of

Change Management
 Readings for Practice Team2
2 2.1.7 Success Factor Re-
classes: presentation
Education
and Quiz 2
2.1.8 Success Factor Project Lauer, T. (2023). Quick
Guide Change
Organization
5% Management for All
2.1.9 Consultation as a Success Cases: What Case Studies
Factor Teach Us. SPringer
Nature.
2.1.10 Evolution as a Success
Factor
Carneron, E., & Green, M.
s% Team 3
3 i.2.3 Cur" Study: International (2019). Making sense of
presentation
M&A in the Nuclear Industry change management: A
and Quiz 3
complete guide to the
3.2.4 Case StudY: International ntodels, tools and
Merger in the Aviation Industry techniques oJ'
or ganizational change. Team 4
4 4.2.2 Cu"e Study: Introduction of s%
Kogan Page Publishers. presentation
a Digital Complaint Management
and Quiz 4
System

4.2.3 Case StudY: Introduction of

a Digital Sales Platform

r0% Test
5 Review. Midterm
Midterm

5% Team 1
6 Case Studies on Business
presentation
Growth and Professionalisation
and Quiz 5

s% Team2
7 Case Studies on Business
presentation
Succession
and Quiz 6

s% Team 3
8 Facilitating culture change
presentation
Shifting sands of culture and Quiz 7

s% Team 4
9 Becoming a sustainable
presentation
organization
and Quiz 8
Leadership for sustainabilitY

Sustainability and the change

agent
 Review. Endterm

Final Exam: Final Test

5 Student Performance Evaluation System for the Course

Weight Deadline
Period Assignments
(%\
5 Week 1
Midterm Quiz 1
5 Week 2
assessment Quiz2 Week 3
5
Quiz 3
5 Week 4
Quiz4 Week 5
Midterm Quiz 10

5 Week 6
End term Quiz 5
5 Week 7
Assessment Quiz 6
5 Week 8
QaizT
5 Week 9
Quiz 8
Endterm Quiz 10 Week 10

Week t0
Final Exam Final Quiz

according to the evaluation chart

Achievement level as per oourse curiculum shall be assessed
adopted by the academic credit system'

Letter Numerical Grade according to the traditional

Percentage sYstem
Grade equivalent
A 4,0 95-100 Excellent
A- 3,67 90-94
B+ 3,33 85-89
B 3,0 80-84 Good
B- 2,67 75-79
C+ 2,33 70-74
C 2.0 65-69
C- r,67 60-64
D+ 1,33 55-59 Satisfactory
D 1,0 50-54
FX 0 25-49 Fail
F 0 0-24
 1s

Methodological Guidelines
are rated against
Assessment is administerecl continuously throughout the course. The students
and the summative
their performance in continuous rating administered throughout the semester
performance in
rating is done at the end of the course. Continuous rating is students' on-going
reading material
class and independent work. Class work is assessed for attendance,
comprehension and in-class assessments.
assigrunents to be
ISIS (Instructor Superuisecl Stuclent Independent Study) consists of weekly
done by students independently and checked by instructor'

Midterm Course Assessment:

materials covered in
The midtenn assessment will consist of a test format based on the course
fundamental concepts, theories,
weeks 1-4. This test will assess stuclents'understanding of the
course. The purpose of the
and practical applications discussed during the initial phase of the
the foundational
midterm assessment is to gauge stuclents' comprehension and retention of
principles of change tnanagement.

Endterm Course Assessment:

materials covered in
The endteln assessment will take the form of a quiz focused on the course
of the advanced topics
weeks 6-9. This quiz will test students'knowledge and comprehension
and specialized aieas of change management discussed during the
latter part_ of the course' The
prrpor. of the endterm assesstnent is to evaluate students' ability to apply advanced concepts'
iityr"case studies, and clemonstrate a deeper understanding of change management principles
in more complex organizational contexts.

areas of strength and

Both assessments will be designecl to measure students' progress, identify
journey throughout the
improvement, and provide valuable feedback to guide their learning
course.

Lecturer (lecturers) aPProvals

Contacts Date Signature

Full name Job title
tr.03.2024 a
FarizaTolesh Associate Professor l;t-r:"l"q"ll(qg fl -slil n,r:t i l, iLilu, k7,
.islrs'r

Mohamed Ali Insttuctor rs*rup-*"alr3Xntruail.P- tr.03.2024

du.kz

Director of School of Creative Industries

<...: +a Jin Hwang
)