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PROJECT

PORTFOLIO

STUDENT VERSION

BSBPMG430
UNDERTAKE PROJECT
WORK
First published 2021

RTO Works
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© 2021 RTO Works

This resource is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review as
permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission as
expressed in the RTO Works License Agreement.

The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and correct.
Every effort has been made to ensure its accuracy, but the project team and publisher do not accept responsibility for any
loss, injury or damage arising from such information.

While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of
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Business Works is a series of training and assessment resources developed for qualifications within the Business Services
Training Package.
Contents

Section 1: Project scoping and planning 6


Section 2: Project management plan 10
Section 3: Implementation activities 14
Section 4: Project finalisation 18

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Student name: Nathaniel Aaron Bongat

Assessor: Brijesh Kumar

Date:

Business this assessment is


based on:

Name of project:

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Section 1: Project scoping and planning

Provide an overview of the Native Bush Spices Australia is based in Coffs Harbour, NSW. The
organisation. Include their: business was established in 2010 to cater for a demand for
Australian native food products.
 Mission
The company’s mission is to provide organically certified products at
 Goals
a reasonable cost to more households across Australia.
 Objectives
Their major goal or vision is to get more Australians to go organic.
 Operational context The company’s overall business objectives for the next three years
are to increase sales and create brand awareness, develop a broader
product range, as well as expand into overseas markets, most likely
Hong Kong, Japan and Singapore.
Currently the business is selling its products through a number of
small supermarkets and health stores throughout Australia. The
company also has a very basic website that includes four pages:
home, about us, products and contact details.

Give the rationale for the The project is to develop a new website which is a critical part of the
project company’s expansion strategy. The website is to include a shopping
cart, so customers can order products directly through the website.
The customers be able to access recipes and general information
about the health benefits of bush spices through the website as well.
The project will also include a logo to be used by the marketing team
trough-out the company’s internal and external communication.

Business objectives The new project website will:


Relationship of project to the ● Increase sales.
organisation's objectives
● Get more Australians consumer to go organic.
● Provide wide range of products
● Expand globally

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Define the project scope The new website is a Medium project with new features including
shopping carts, recipe pages, product information, and contact
information.
The redesigned website will improve client experience and
convenience.
The website construction will include the creation of a logo for the
company's branding.
The project complies with Australia's Copyright Act of 1968, which
grants the corporation exclusive rights to reproduce, publish,
distribute, and adapt their material, as well as license, transfer, or sell
it to others.

Relationship to other projects  Marketing campaigns are project-dependent.


Include dependencies  Market expansion to Japan, Singapore, and Hong Kong is
contingent on the project.

 Attracting customers depend on how well website is made

Stakeholders Internal Stakeholders:


Outline the project  Operations Manager
stakeholders and clearly
 Marketing Coordinator
define the project staff
 Customer Service Officer

External Stakeholders:

 Content Writer

 Web Developer

 Graphic Designer

 Customers

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Resources ● Physical resources - office tools, equipment, firm assets, and
computer gadgets.
The additional resources that
will be needed ● Human resources - project workers such as Operations Managers,
Marketing Staff, Web Developers, Graphic Designers, and Customer
Service Officers.
● Technical resources refer to software employed in the project, such
as Microsoft programs for reporting, Adobe Photoshop for logo
creation, and Java for web development.
● Financial resources refer to the new project's budget.

Legislative and regulatory  The Food Act 2003 aims to ensure the safety and suitability
context including WHS of food for human consumption, prevent deceptive food
considerations sales, and enforce the Australia Food Standards Code. The
Act oversees food safety based on the danger posed by food
businesses to the community.

 The Occupational Health and Safety Act 2004 aims to


improve occupational health and safety standards, reducing
work-related injuries and illnesses. The document outlines
fundamental OHS concepts, duties, and rights for both
companies and workers. The OHS Act protects the health,
safety, and welfare of employees and others at work.

Risk assessment  Attrition


Make a list of potential risks  Time bound

 Lack of project clarity

 Budgeting Issues

 Miscommunication

 Project delays

 Lack of Resources

 System Errors

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Reporting Per Fortnight Meeting- conduct a zoom meeting with the external
stakeholders to discuss the project status, updates and additional
Define the project’s reporting
information needed to complete the project. They can raise any
requirements
question or concern regarding the project

Monthly meeting- Conduct a meeting with the Operations Manager,


CEO and customer officer to catch them up with the project status.

Project management tools ● Physical documents – used show logs and reports
and system to be used
● Microsoft Outlook – used in sending internal communications, like
Outline the project updates, questions, clarifications etc.
management system, tools or
● Cloud storage -tool used in saving the bulk of data in making the
methods you will use to file
website.
documentation and share
information for this project ●Poster and Bulletin board for updates and announcements

Seek clarification from your Is the overall design of the website good enough for you? Do you
supervisor in relation to any want any changes or something get removed?
queries and issues you have
Does the shopping page looks organize and neat for you? Would this
relating to the project and its
look good in the customers perspective?
parameters.
The sample logo has been sent to you for final approval.
Summarise your queries here
before sending the Let us know how often do you want us to send status report.
communication.
Attach evidence of this in this (Evidence of communication attached)
section. E.g. emails, online
chats.

Attach: Evidence of communication with supervisor re project ☐


issues or parameters

Screenshots of online file organisation to date ☐

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Section 2: Project management plan

Title NBS Website and Logo Project

Background The project's objective is to develop a new website that will assist the
business's expansion strategy, which will increase sales and
Provide a brief explanation of
strengthen branding. The website for the initiative will be more
the background of the project.
feature-rich and easier to use. It will have shopping carts that let
customers order online whenever and wherever they want, a recipes
page where users can test out new recipes, and basic details about
the health benefits of bush spices.
Additionally, the project will include a logo that the marketing division
will use for the company's internal and external interactions.

Objectives Increase Sales


Benefits that the project Expand Globally
intends to achieve
Improve customer satisfaction
Improve company branding
Information sharing
Be more user friendly

How the success of the Increase sale at the end of the year
project will be measured
Increase customer interaction
Describe the measure(s) that
Positive customer feedback
will used to indicate that the
project has been successfully Increase website usage
completed

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Activities and Milestones
List the major activities, scheduled start, scheduled finish and who has been assigned accountability.

Project area Actions Responsibility Scheduled start Scheduled finish

Establish Project Identify Project Marketing 1/1/23 1/05/23


Parameters Scope Coordinator

Identify Teams 1/1/23 1/08/23


involved

Meeting with 1/09/23 1/09/23


teams involved
(Web developer,
content creator,
graphic designer)

Develop Project Identify Risks Marketing 1/15/23 /1/16/23


Plan Coordinator

Develop Budget 1/17/23 1/20/23


Plan and Seek
approval

Develop Project 1/21/23 1/23/23


Timeframe

Implementation Website Creation Web Developer 1/27/23 03/01/23

Logo Creation Graphic Designer 1/27/23 2/20/23

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Project area Actions Responsibility Scheduled start Scheduled finish

Progress Reports Marketing 1/27/23 03/01/23


Coordinator

Testing and Web Developer, 02/27/23 03/01/23


Finalization Graphic Designer

Project Website Turnover Web Developer 03/01/23 03/05/23


Finalisation

Document Marketing 03/15/23 03/15/23


Feedback and Coordinator
Suggested
Improvements

Complete Marketing 03/14/23 03/14/23


Financial Coordinator
Recordkeeping

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Project Budget
Include the approved project budget.

Cost area Details Estimated cost

Risk management plan


Risk assessment legend

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List the major risks identified from the business case, as well as consequences of the risk occurring. Use
the risk assessment legend to establish severity and likelihood. Document risk treatment/control
measures.
Include at least one WHS risk.

Risk Likelihood Severity Treatment/control methods

Attach: Email to supervisor requesting approval to proceed ☐

Email to team outlining plans and responsibilities ☐

Screenshots of online file organisation to date ☐

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Section 3: Implementation activities

Which implementation
activities did you complete?
List these here and provide
evidence of each one
(minimum two)

Project Status Report

Project name

Project Manager

Project Objective

Project Progress Summary


Briefly describe the Project’s
progress towards meeting its
target outcome during this
reporting period. Anecdotal
information may be provided.

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Milestones Target date Actual date Impact

Description of milestone Target date as per Actual date Briefly describe


project plan achieved any changes to
the project
schedule required
as a result of the
amended
milestone(s).

Budget
Total Project funding $
Indicate total project
funding, planned Planned Expenditure for this
expenditure and actual reporting period
expenditure. Actual Expenditure for this
reporting period.
Remaining budget for life of
project
Comments

Include additional
comments as required
regarding overspend or
surplus/underspend in
this reporting period.

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Risk management
Include information on project risks to date.

Risk Predicted Seriousness Actions to be taken


likelihood

Brief description of project Include likelihood Include Include actions to be taken


risks arising attributed to risk consequences based on original risk
in project plan attributed to risk in treatments identified.
project plan

Recommendations
Brief statement(s) for your
supervisor to consider and/or
endorse as applicable.

Attach: Evidence of implementation activities (if using the case


study include design brief and emails to website ☐
designers for quotes)

Screenshots of online file organisation to date ☐

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Section 4: Project finalisation

Reason for closing the project


Outline why this project is
over

Highlights and innovations


What were the main
highlights and innovations of
this project?

Summary of
recommendations
If using the case study, one of
the recommendations should
be for the supervisor to agree
that the project can be
deemed closed.

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Performance against
objectives
Summarise the actual
performance of the project
against the planned
performance.

Performance against
outcomes
Describe the actual
performance of the project in
relation to the achievement of
targeted outcomes. Were all
planned targeted outcomes
achieved, to what degree?

Performance against outputs


Describe the actual
performance of the project in
relation to the delivery of the
outputs. Were all planned
outputs delivered, to what
degree? Were they all
accepted? Did the quality of
the outputs meet
expectations?

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Performance against budget
Include the actual performance of the project against the project budget and make comments regarding
variations.

Cost area Estimated cost Actual cost

Photographs

Logo design

Web site development

Web site content

Lessons learnt
Describe the project
management and quality
management processes that
were perceived to be
inappropriate and/or
ineffective for the project, as
reflected by the stakeholders
and the project
records/documentation.

Attach: Link to completed online file organisation and record


keeping system used throughout the project. Record ☐
keeping system log

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