Overview Presentation

Bitrix24 is a united collaboration platform with task and project management, CRM,
contact center, and website builder features. It can be deployed on the cloud or self-
hosted on-premise. The integrated software provides an assortment of essential
business tools that cover important processes. It eliminates the need to use a variety
of disconnected tools, but instead offers a unified work platform where users can
collaborate easily.
Features, Benefits, Product Strengths
 United Communications Platform – Bitrix24 provides a free collaboration platform that helps
improve communications in organizations with a combination of communication tools in one
solution. It has a built-in chat and video conferencing tool for real-time communication. It
has calendars that can be private or shared with a group. It can turn email into tasks for
efficient message-to-work creation, and also functions as an intranet and private social
network combined. Users can collaborate through document sharing and storage, and also
has a full-featured HR management system for managing attendance, work reports,
workflow automation, and employee directory.
 Task and Project Management – The collaboration platform includes task time management
tools that enable users to set start and end dates to tasks. It automatically tracks time on
tasks, but also allows for manual entry. It has a calendar task display and task planner
views. Task supervision and control is possible with task reports and counters. It includes
ratings by supervisor and monitors efficiency. Other features include reminders,
notifications, and deadline control. It includes several task management roles, and other
advanced tools such as templates, recurring tasks, dependencies, checklists, custom task
fields, and others. With project calendars and interactive printable Gantt charts, users can
plan projects, manage resources, and track progress.
 CRM, Contact Center, Website Builder, and more – Bitrix24 has CRM functionality that
includes sales funnel, pipeline management, booking and scheduling, advanced reporting,
360-degree customer view, permission management, report sales and subscription
management. The software also has an integrated help desk and contact center that can
provide real-time assistance to customers. It has a classic helpdesk tools with tickets,
priority, statuses, and SLAs. It has live support widget, multi-channel contact center that
includes live chat, telephony, email, social network, and instant messaging. The Website
builder tool allows users to create visually stunning websites, landing pages, and online
stores without having to write a code. Free domain and hosting is included. Free client
management tools as well as native mobile apps for both iOS and Android platforms are
available.

Pricing

Bitrix24 Cloud version is offered in 4 editions. The Free plan includes for up to 12
users and 5 GB of online storage. The Plus plan is at a discounted price of $35 for
up to 24 users and 25 GB storage. The Standard plan and Professional plan are
higher plans that include more users and features not available to the Free and Plus
plan, such as restriction of public sharing, document lock, external users, worktime
and reports, records management, custom fields in tasks, sales target, change
pipeline, recurring deals, and more.

The On-premise version includes 3 plans, Bitrix24.CRM edition for up to 12 users,

the Business edition for 50 to 500 users, and the Enterprise edition for 1000 users
and above.

Social Network Presence

 Facebook
 Twitter
 YouTube
 Instagram
 LinkedIn
Target Market

Bitrix24 is applicable to all sizes of businesses and organizations. It is valuable to

companies that require an integrated platform for collaboration, task management,
CRM, contact center, and website building. It has customers in various industries
such as legal, retail, travel, transportation, and storage, among others.
Supported Languages

Supports English, Chinese (Simplified), Chinese (Traditional), French, German,

Polish, Portuguese, Russian, Spanish, Turkish, and Ukrainian.

Some of their Clients

Clients include Domrnr, FRoSTA, TCFM, The Lost Dogs Home, Children’s Rights
Forum, Rajlaxmi Solutions, Immoveo, iServe Africa, and Thailand Pool Tables.
Testimonials

Ilya Kuklin stated that Bitrix24 provided the company employees information about
the next tasks they should be doing. This was helpful when they were building 40 to
50 houses simultaneously, with about 75,000 tasks that need to be completed.

Andrea Van Bezouwen stated that the unified collaboration platform allowed many of
the company’s employees to immediately organize numerous work and project
groups. They are able to communicate internationally and collaborate on documents
without having to resort to email newsletters or time-consuming searches.

Why Bitrix24

Bitrix24 provides a shared, stable, and secured workspace that promotes

organization, communication and collaboration of any task or project between teams
and groups. It includes many useful tools that automate otherwise time-consuming
and inefficient business processes, but also providing tight integration of data
between tools, to provide a big picture and necessary insight that help users make
informed and timely decisions.

Company Info

Bitrix24 is a product of Bitrix, Inc., a privately held company with head office in
Alexandria, VA, USA. It was founded in 1998 by Sergey Rizhikov, CEO; Dmitry
Valyanov, President; Alexey Sidorenko, VP; Vadim Dumbravanu, VP Technology;
and Yury Tushinsky, CTO. The software was launched in 2008, rebranded with a
cloud version in 2012, and today, over 4 million users across more than 225
countries and territories are using it. It also partners with over 12,000 companies in
more than 150 countries.

PROS

Offers choice of using separate leads listing or going direct to contact. Kanban user interface available.
Constant notification of opportunities, tasks, and activities.

CONS

Complex user interface. Social networking limitations.

BOTTOM LINE
Bitrix24 CRM has a wide variety of lead management tools along with some handy automation features
that combine to make it an excellent SMB value, though it still has a way to go in terms of software
simplicity.

Highly secure, turnkey intranet solution for small and medium-sized businesses
designed for effective collaboration, communication, social networking, business
process and knowledge management. Allows better knowledge continuity by moving
data from network silos and local drives to a well-protected centralized repository. Wikis,
blogs and forums ensure social-enabled knowledge bases for improved teamwork.

Bitrix24 is a customer relationship management (CRM), project management,

and sales management system designed for small and medium-sized businesses
(SMBs). Its features include task management, sales forecasting, marketing
automation, social media integration, and more. In this article, we cover Bitrix24
reviews and pricing. Ready to get started? Visit its website.

Bitrix24 Pricing
The Bitrix24 pricing details cover two products: Cloud (ranges from $0-$199 per
month) and On-Premise (ranges from $1,490-$24,990 per license). Each one is
divided into tiers that depend on the number of users. The main difference
between the main products is the hosting location.

Products Pricing

Cloud Ranges from $0 to $199

per month

On-Premise Ranges from $1,490 to $59,990

per license

Bitrix24 Features
Check out the list below of some of Bitrix24’s features:

 Social media integration

 Marketing automation
 Task management
 Lead and pipeline management
 Sales forecasting
 Contact management

What is Bitrix24?
Bitrix24 is a collaboration software with complete tools for management, collaboration, and
communication.
Bitrix24 gives you a unified platform for your files, projects, messages, tasks, and contacts. You can
immediately use the platform by simply registering for an account and then inviting your colleagues.
Through the Activity Stream, everyone in your team can keep track of tasks and effectively work
together to progress on the project.
Its main solutions include social network, tasks and projects, CRM, document management, file
sharing, calendar and planning, sales team management, email, telephone, and HR management. It
also has a mobile solution that works on your smartphone or tablet whether it’s Android, iPhone, or
iPad.
Users can start with a free plan with all the essential tools and features: up to 12 users, online storage,
and collaboration tools. The cloud-hosted premium plans are highly scalable to be accessed on any
device. An on-premise solution is also available for complete data control, source code access and an
array of additional tools. The Bitrix app marketplace is available to create your own apps or use your
existing systems.

Overview of Bitrix24 Benefits

 Bitrix24 is a free collaborative tool available for up to 12 users.
 Both iOS and Android apps are also free.
 In paid plans, you do not have to pay for a separate user but for additional disk space and
some optional features.
 Bitrix24 offers virtual telephone calling
 It is equipped with comprehensive functions for intranet services. Meaning, it can support all
sorts of files including wikis, photo galleries, and calendars.
 Company services include employee directory, task and work time reporting, absence chart,
and visual structure
 Time management tools include check-in/out feature, regular work reports, and daily planner
  Time planning features include event scheduler, calendars, and meeting manager (with
CalDAV and Outlook sync)
 Document libraries with WebDAV support, versioning, and flexible permission systems
 Social search that covers all system objects including events, tasks, and uploaded documents.
Results conform to access permissions
 CRM with and visual business process construction features and CRM integration
 Bitrix24 offers a collaboration and communications platform for both internal and external
operations
 Since the full tool set is cloud-hosted, customer need to get used to only one user interface.
 You can store, search, discuss, and share documents and other files
 Coordinate projects, schedules, and tasks
 You can manage external communications though extranet and CRM and with minimal
navigation.

Overview of Bitrix24 Features

 Activity Stream intranet center

 Bulk email
 Calendar sharing
 Company structure
 CRM
 CRM reports
 Daily planner
 Email notifications
 Extranet
 File sharing and versioning
 Instant messages
 Photo albums
 Project groups
 Sales funnel
 Simple access assignment
 Tasks
 Task reporting
 Time management
 User profiles
 Workflow

What Problems Will Bitrix24 Solve?

No Need for Multiple Applications
The different departments in one business utilize varying software solutions. So there’s a high chance
that you might need to invest in multiple platforms such as CRM systems, PM applications,
marketing software, as well as internal communication tools. To help you save money as well as
streamline your entire process, Bitrix24 offers over 30 tools in one convenient interface. This way,
you can address the different needs of your operations without needing to implement numerous
software solutions.
Communicate with All Stakeholders Instantly
Transparency with your stakeholders is important if you want to make smart business decisions as
quickly as possible. Luckily, Bitrix24 can serve as your social network. It supports real-time
communication so you can easily get in touch with employees and investors when you need to make
a decision about certain aspects of your operations. Be it group chat or video conferencing, this tool
can support your preferred channels of communication.
Improve Employee Engagement
In many companies, there is a disengaged workforce – employees often lack initiative, because they
don’t feel that their opinion counts and that they can influence processes. Bitrix24’s tool called
Company Pulse lets you easily identify employees who are struggling, and gamification tools offered
by Bitrix24 help people get recognition which in turn increases employee engagement.
Position of Bitrix24 in our main categories:

50
Bitrix24 is one of the top 50 Collaboration Softwareproducts

5
Bitrix24 is one of the 5 Employee Scheduling Softwareproducts

10
Bitrix24 is one of the top 10 Knowledge Management Softwareproducts

50
Bitrix24 is one of the 50 Landing Page Softwareproducts
 50
Bitrix24 is one of the top 50 Project Management Softwareproducts

If you are interested in Bitrix24 it may also be beneficial to examine other subcategories of Best
Collaboration Software gathered in our base of B2B software reviews.Document Management
Software, Productivity Suite Software, Social Collaboration Software
There are well-liked and widely used applications in each software category. But are they essentially
the best fit for your company’s specific wants? A market-leading software product may have
thousands of subscribers, but does it offer what you need? For this reason, do not blindly invest in
popular systems. Read at least a few Bitrix24 reviews and mull over the aspects that you desire in the
software such as the fees, main functionality, available integrations etc. Then, select a few solutions
that fit your wants. Check out the free trials of these platforms, read online reviews, get explanations
from the maker, and do your research meticulously. This in-depth groundwork is certain to help you
select the most excellent software platform for your organization’s specific needs.

How Much Does Bitrix24 Cost?

Bitrix24 Pricing Plans:
FREE TRIAL

FREE

Free

PLUS

$39/month

STANDARD

$99/month

PROFESSIONAL

$199/month
Free

 12 users
 1 admin
  5 GB online storage

Plus – $39/month

 24 users
 2 admins
 24 GB online storage

Standard – $99/month

 50 users
 5 admins
 100 GB online storage

Professional – $199/month

 Unlimited users
 Unlimited admins
 Unlimited online storage

User Satisfaction
We realize that when you make a decision to buy Collaboration Software it’s important not only to
see how experts evaluate it in their reviews, but also to find out if the real people and companies that
buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer
Satisfaction Algorithm™ that gathers customer reviews, comments and Bitrix24 reviews across a
wide range of social media sites. The data is then presented in an easy to digest form showing how
many people had positive and negative experience with Bitrix24. With that information at hand you
should be equipped to make an informed buying decision that you won’t regret.

Technical details
Devices Supported

 Windows
 Android
 iPhone/iPad
 Mac
 Web-based

Language Support

 English
  Chinese
 German
 Hindi
 Japanese
 Spanish
 French
 Russian
 Italian
 Portugese
 Polish
 Turkish

Pricing Model

 Monthly payment

Customer Types

 Small Business
 Large Enterprises
 Medium Business

Deployment

 Cloud Hosted
 On Premise
 Open API

What Support Does This Vendor Offer?

 LIVE SUPPORT

Bitrix24 Comparisons

Bitrix24 vs. Wrike

Bitrix24 vs. Basecamp

Bitrix24 vs. Targetprocess

Bitrix24 vs. Flowmotor

Bitrix24 vs. iPlanner

Bitrix24 vs. RazorSync

Bitrix24 vs. docEdge DMS

Bitrix24 vs. Givitas

Bitrix24 vs. XWiki

Bitrix24 vs. Zoho Discussions

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