Professional Documents
Culture Documents
2. Collectivism/Individualism
Let us look at the table below that shows the difference of the two:
● C ollectivism refers to togetherness. To collectivist culture,
HighContext LowContext
buildingandmaintaininggoodrelationshipwithothersismore
Association ●Relationshipbuildslowly ●
Relationshipsbegin and
and depend on trust nd quickly.
e important than accomplishing the task. Those who are
collectivist suppresses their independent activities and
Interaction ●Nonverbal elements are ●Nonverbal elements are
significant. non significant. individual aims for the group’s welfare.
●Verbal messages are ●Verbal messages are ● Individualism refers to individuality. To individualist culture,
indirectand explicitand achieving the goal and finishing the task is more important
communication isseen communication is seen as
than building relationship with others.
as an art form or way of a way of exchanging
engaging someone. information, ideals and
opinions.
3. Time ▪ Disputants should be disciplined.
hronemics refers to the study of the use of time system which
C ● StylesofConflictManagement
hastwo types: ▪ D
ominating style – involve forcing one’s will on another to
onochronicwhichreferstothetimesystemwhereschedulesare
M satisfy individual desires regardless of negative relational
made andarestrictlyfollowed.Thosewhofollowthistimesystem consequences.Forexample,youandafrienddecidetoordera
also do one task at a time. They are more committed to thejob. pizza, and as you call in the order, your friend mentions a
They follow strict rules to privacy. They are also accustomed to desireforpepperoni.Youwouldratherhavesausageandreply,
short term relationships. In the sense, they are low-context. “Too bad. I’m making the call, and we are having sausage.”
olychronicpeoplelikemultitasking,andchangeplansoftenand
P ▪ I ntegratingstyle–necessitateagreatdealofopendiscussion
easily. They are more concerned with those who are closely abouttheconflictandhandtoreachasolutionthatcompletely
related, like family, than business associates. They borrow and satisfies everyone involved. For example, you andyourfriend
lend things often and they have the strong tendency to build differonwhatpizzatoppingyouwouldlike,soyoubothopenly
lifetime relationships. They are high-context people. discussyourpositionsandtheoptionsavailableuntilyoureach
a solution that fulfills both of your desires- perhaps getting
2. Conflict both toppings or half-sausage and half pepperoni.
onflictcanbepresentinmanysituations,morethanahindrance
C ▪ C
ompromising styles – making a compromise demands that
we must look at it as anopportunity everyone must give something up to reach a solution. For
● Conflictisanormal,usefulprocess. example,youandyourfrienddiscusstheconflictanddecideto
▪ All issues are subject to change through negotiation. get mushrooms instead of sausage or pepperoni.
▪ Direct confrontation and conciliation are valued. ▪ O
bliging style – giving up one’s position to satisfy another’s.
▪ Often individualists Emphasizestheareaofagreementratherthan disagreement.
▪ C onflict is necessary renegotiationofanimpliedcontract–a Asyouandyourfrienddiscusswhattoppingtoincludeonyour
redistributionofopportunity,releaseoftensions,andrenewal pizza, you probably mention that the important thing is you
ofrelationships. bothwantpizzaandthen agreetoorderpepperoniinsteadof
Conflictasdestructive
● sausage.
▪ Conflict is a destructive disturbance of peace. ▪ A
voiding style –peopleavoidtheconflictentirelybyfailingto
▪ T hesocialsystemshouldnotbeadjustedtomeettheneedsof acknowledge its existence or by withdrawing from a solution
members; rather members should adapt to establish values. whenitarises.So,yourfriendexpressesadesireforpepperoni
▪ Confrontations are destructive and ineffective. on that pizza, and even though you really want sausage,you
indicate that pepperoni is fine and place the order.
▪ Often collectivists