Create The Frontier

Competency Matrix Help Manual

RMG

© 2020 QuEST. All Rights Reserved. Confidential 1

 Link on Intranet

Intranet > Apps > Resource Management Group > Competency Matrix

Click here

© 2020 QuEST. All Rights Reserved. Confidential 2

 Home Page
If your experience is not showing up,
please go to your iEngage, update your
Update Competency/Skill previous employment
View Competency
Details
Assessment details

Approval status

Skills update status

© 2020 QuEST. All Rights Reserved. Confidential 3

 View

Part 1: Shows the competency assessment details like Behavioral, Technical, Functional and Project Management
Part 2: Displays information like Languages known, Certification details, Previous Experience and Qualification details
from iEngage. If they are blank, please update in your iEngage

© 2020 QuEST. All Rights Reserved. Confidential 4

 Domain

Click here to add Edit or delete

new record existing details

Select Domain,
Sub-Domain, Exp.
in Months, Last
worked and Submit

Select Domain and Sub-domain as

others if you have worked in
domain other than available in the
list and provide domain name in
comments box.

© 2020 QuEST. All Rights Reserved. Confidential 5

 Service/Sub-service

Click here to add

new record Edit or delete
existing details

Select Service, Sub-Service as

others if you have worked in
Stream other than available in the
list and provide details in comments
box.

© 2020 QuEST. All Rights Reserved. Confidential 6

 Tools

Click here to add Edit or delete

new record existing details

Use this option if you do not

Select Particular
Stream/Service/Sub-Service to
get tools available in that list
© 2020 QuEST. All Rights Reserved.
know under which Stream
your tool exists. You can
search the tool by typing
characters or select from the
list below 7
Confidential
 Process Knowledge

Click here to add Edit or delete

new record existing details

Check this option if you do not

have any experience on the
process

© 2020 QuEST. All Rights Reserved. Confidential 8

 Product Knowledge

Click here to add Edit or delete

new record existing details

Select Domain from the list to

get the Products populated.

© 2020 QuEST. All Rights Reserved. Confidential 9

 Countries Worked

Click here to add Edit or delete

new record existing details

Select the country

and duration

© 2020 QuEST. All Rights Reserved. Confidential 10

 PM Tool Experience

Edit or delete
Click here to add existing details
new record

Check this option if you do not

have any experience on the
PM Tools

© 2020 QuEST. All Rights Reserved. Confidential 11

 Resume Upload

Click on Upload
after selecting the
file

Click here to
download the
uploaded Resume

© 2020 QuEST. All Rights Reserved. Confidential 12

 Locations (Applicable only for North America Employees)

Click here to add

new record

Select the state to

get the respective
cities loaded.

© 2020 QuEST. All Rights Reserved. Confidential 13

 Support/Point of contact

• Chat Bot
• Employees can interact with chat bot to know answers about the functionality or features or descriptors of
about different fields in the tool
• FAQ’s
• Employees can also view FAQ document in the competency matrix tool
• Support
• For any support on the tool, employees can send an email to competencymatrix.support@quest-
global.com
• Alternatively employees can send email to suresh.pvr@quest-global.com
• For NA based employees, can send email to Erin.Quinley@quest-global.com

• Note: Employees are requested to share the screen shots of the issue they are facing while sending email to
support.

© 2020 QuEST. All Rights Reserved. Confidential 14

Thank You

Engineering | Enterprise Solutions | Operations & Supply Chain | Technology & Digital Solutions