EPSON WF-6090, WF-6530, WF-6590 Series Service Manual Page 21-40

EPSON WF-6090/WF-6530/WF-6590 Series Revision C
Table 1-3. Fatal Error List (Printer) Table 1-3. Fatal Error List (Printer)
Error Error
Error name Possible cause Error name Possible cause
code code
Opt Communication error • Communication connector failure • ASF Encoder failure (contaminated/
0xB3
(Parameter is abnormal) • Main board failure detached scale, Encoder Board failure)
• ASF motor failure
• Communication connector failure 0xD1 ASF PID excess load error
0xB4 Opt Communication error (Time out) • Pickup Roller drive mechanism overload
• Main board failure
(paper jam/foreign object)
Opt Communication error • Communication connector failure • Cable disconnection
0xB5
(Function code is abnormal) • Main board failure
• ASF Encoder failure (contaminated/
Opt Communication error • Communication connector failure 0xD2 ASF PID excess speed error detached scale, Encoder Board failure)
0xB6
(Communication Sequence is abnormal) • Main board failure • Motor driver failure (Main board fail-
ure)
Opt Communication error • Changing the number of the Optin cassette • ASF Encoder failure (contaminated/
0xB7 (Detected the installing/removing of suring the power on. 0xD3 ASF PID reverse error detached scale, Encoder Board failure)
Option cassette during the power on) • Main Board failure • Paper jam
• Ink cartridge failure • ASF Encoder failure (contaminated/

• CSIC Loose connection detached scale, Encoder Board failure)
0xB9 Ink device error • CSIC Terminal failure • ASF motor failure
• CR Contact Module failure 0xD4 ASF PID lock error • Pickup Roller (2nd cassette) drive
• Main board failure mechanism overload (paper jam /foreign
object)
• Ink cartridge failure • Cable disconnection
• CSIC Loose connection
• LFT motor failure
0xBA Ink device error • CSIC Terminal failure 0xD5 LFT PID excess load error
• Cable disconnection
• CR Contact Module failure
• Main board failure 0xD7 LFT PID lock error ---
• CSIC Loose connection • ASF Encoder failure (contaminated/
• CSIC Terminal failure 0xD8 ASF load position reverse error detached scale, Encoder Board failure)
0xC0 CRCM access error
• CR Contact Module failure • Paper jam
• Main board failure • ASF Encoder failure (contaminated/
• CSIC Loose connection 0xD9 ASF load position excess speed error detached scale, Encoder Board failure)
• CSIC Terminal failure • Motor driver failure (Main board fail-
0xC1 CRCM access error ure)
• CR Contact Module failure • ASF Encoder failure (contaminated/
• Main board failure detached scale, Encoder Board failure)
• Ink cartridge failure • ASF motor failure
0xDA ASF load position excess load error
• CSIC Terminal failure • Pickup Roller driven mechanism overload
0xC3 Ink device error (paper jam/foreign object)
• CR Contact Module failure
• Main board failure • Cable disconnection
• Main board failure
0xDB LFT PID driving time error • Pickup Roller driven mechanism overload
(paper jam/foreign object)
Fatal Error Code List 25

Confidential
Error Error
code code
• Main board failure • APG Encoder failure (contaminated/
0xDD LFT PID excess speed error • Pickup Roller driven mechanism overload detached scale, Encoder Board failure)
0xE7 APG PID excess load error
(paper jam/foreign object) • APG motor failure
0xDE ASF PID driving time error • Main board failure
• CR Encoder failure (contaminated/detached
0xDF ASF load position driving time error • Main board failure
scale, Encoder Board failure)
• CR Encoder failure (contaminated/detached 0xE8 CR load position reverse error • Tooth skip of the CR Timing Belt
scale, Encoder Board failure) • Improper tension of the CR Timing Belt
• CR motor failure • Paper jam
0xE1 CR PID excess load error
• Carriage overload error (paper jam, foreign
object) • CR Encoder failure (contaminated/detached
0xE9 CR load position excess speed error • Motor driver failure (Main board failure)
• CR Encoder failure (contaminated/detached • Tooth skip of the CR Timing Belt
scale, Encoder Board failure) • Improper tension of the CR Timing Belt
0xE2 CR PID excess speed error • Motor driver failure (Main Board failure)
• Tooth skip of the CR Timing Belt • CR Encoder failure (contaminated/detached
• Improper tension of the CR Timing Belt
• CR motor failure
• CR Encoder failure (contaminated/detached 0xEA CR load position excess load error
scale, Encoder Board failure) object)
0xE3 CR PID reverse error • Tooth skip of the CR Timing Belt • Cable disconnection
0xEB APG PID driving time error • Main board failure
• Paper jam
• APG encoder failure (contaminated/
detached scale, Encoder Board failure)
scale, Encoder Board failure) 0xEC APG PID excess speed error
• Motor driver failure (Main board fail-
• CR motor failure
0xE4 CR PID lock error ure)
• Tooth skip of the CR APG drive gear
object) • APG encoder failure (contaminated/
• Cable disconnection detached scale, Encoder Board failure)
0xED APG PID reverse error • APG Motor failure
scale, Encoder Board failure) • Tooth skip of the CR APG drive gear
• Motor Driver failure (Main Board failure) • Main Board failure
0xE5 CR PID speed fall error
• Tooth skip of the CR Timing Belt 0xEE CR PID driving time error • Main board failure
0xEF CR load position driving time error • Main board failure
• Paper jam
• APG Encoder failure (contaminated/
0xE6 APG PID lock error
• APG motor failure

Confidential
Error Error
code code
• PF Encoder failure (contaminated/detached • PF Encoder failure (contaminated/detached
scale, Encoder Board failure) scale, Encoder Board failure)
• PF motor failure • PF motor failure
0xF1 PF PID excess load error 0xFA PF load position excess load error
• PF drive mechanism overload (paper jam, • PF driver mechanism overload (paper jam/
foreign object) foreign object)
• Cable disconnection • Cable disconnection
• PF Encoder failure (contaminated/detached 0xFE PF PID driving time error • Main board failure
0xFF PF load position driving time error • Main board failure
0xF2 PF PID excess speed error • Motor driver failure (Main Board failure)
• Tooth skip of the PF Timing Belt
• Improper tension of the PF Timing Belt
• PF Encoder failure (contaminated/detached
0xF3 PF PID reverse error • Tooth skip of the PF Timing Belt
• Paper jam
• PF motor failure
0xF4 PF PID lock error
• PF drive mechanism overload (paper jam,
foreign object)
0xF8 PF load position reverse error
0xF9 PF load position excess speed error • Motor driver failure (Main board failure)

Confidential
ADF/Scanner fatal error list (WF-6090/WF-6530 Series only) Table 1-4. Fatal Error List (ADF/Scanner)
Table 1-4. Fatal Error List (ADF/Scanner) Error
Error code Error name
Error type
type • ADF Encoder failure (contaminated/
• ADF Encoder failure (contaminated/
• ADF motor failure
detached scale, Encoder Board failure) 0x0D ADF BS+ excess load error
0x01 ADF PID excess speed error • ADF drive overload (paper jam, foreign
• Motor driver failure (SCN Main board
object)
failure)
0x02 ADF PID reverse error detached scale, Encoder Board failure) 0x0E ADF BS+ driving time error • SCN Main board failure
• Paper jam • CIS Unit failure
• ADF Encoder failure (contaminated/ 0x10 HP detection error • Scanner Housing failure
detached scale, Encoder Board failure) • SCN Main board failure
ADF PID (Proportional Integral
0x03 • ADF motor failure • CIS Unit failure
Derivative Controller) lock error
• Paper jam • Scanner Housing failure (Including wrong
• Cable disconnection attachment of the origin mark)
• ADF Encoder failure (contaminated/ • SCN Main Board failure
0x11 Contact detection distance exceeded error
detached scale, Encoder Board failure) • Scanner FFC failure / Scanner FFC
0x04 ADF PID acceleration lock detection error • ADF motor failure connection failure
• Paper jam • Scanner Motor failure / Scanner Motor
• Cable disconnection connection failure
• CIS Unit failure
detached scale, Encoder Board failure) • Scanner housing failure (Including wrong
attachment of the origin mark)
0x05 ADF PID excess load error • ADF motor failure
Opposite side contact detection distance • SCN Main board failure
• Paper jam 0x12
exceeded error • Scanner FFC failure / Scanner FFC
connection failure
0x06 ADF PID driving time error • SCN Main board failure • Scanner motor failure / Scanner motor
connection failure
detached scale, Encoder Board failure) • CIS Unit failure
0x09 ADF BS+ excess speed error
• Motor driver failure (SCN Main board • Scanner Housing failure (Including wrong
failure) attachment of the origin mark)
• ADF Encoder failure (contaminated/ Opposite side wrong contact detection • SCN Main board failure
0x13
0x0A ADF BS+ reverse error detached scale, Encoder Board failure) distance error • Scanner FFC failure / Scanner FFC
• Paper jam connection failure
• Scanner motor failure / Scanner motor
• ADF Encoder failure (contaminated/ connection failure
• ADF Motor failure 0x14 Measurement failure error • Scanner drive mechanism was overloaded
0x0B ADF BS+ lock error
• ADF drive overload (paper jam, foreign • CIS Unit failure
object) 0x20 LED light error
• SCN Main board failure

Confidential
Table 1-4. Fatal Error List (ADF/Scanner) Table 1-4. Fatal Error List (ADF/Scanner)
Error Error
Error code Error name Error code Error name
type type
• ALD motor failure • ADF Encoder failure (contaminated/
0x21 ALD PID excess speed error • Motor driver failure detached scale, Encoder Board failure)
• Cable disconnection • ADF motor failure
0x43 FB PID lock error
• ADF drive mechanism overload
• ALD motor failure
(assembling failure, lubrication fail-
0x22 ALD PID reverse error • Motor driver failure ure)
• ALD motor failure detached scale, Encoder Board failure)
0x23 ALD PID Lock error • Motor driver failure • ADF motor failure
• Cable disconnection 0x44 FB PID acceleration lock
• ALD motor failure (assembling failure, lubrication fail-
0x24 ALD PID acceleration lock • Motor driver failure ure)
• ALD motor failure detached scale, Encoder Board failure)
0x25 ALD PID excess load error • Motor driver failure • ADF motor failure
0x45 FB PID excess load error
• Cable disconnection • ADF drive mechanism overload
• ALD motor failure ure)
0x26 ALD PID driving time error • Motor driver failure • Cable disconnection
0x46 FB PID driving time error • SCN Main board failure
• Main Board failure • ADF Encoder failure (contaminated/
Option error • Connected error between the Main board 0x49 FB BS+ excess sped error
0x30 • Motor driver failure (SCN Main board
MAIN-B connect error and SCN Main Board
failure)
• SCN Main Board failure
• Main Board failure
0x4A FB BS+ reverse error detached scale, Encoder Board failure)
• Connected error between the Main board
0x31 MAIN-A Supply circuit error • Paper jam
and SCN Main Board
• SCN Main Board failure • ADF Encoder failure (contaminated/
• Paper jam
0x36 Paper jam error • ADF Motor failure
• Foreign object 0x4B FB BS+ lock error
• ADF Encoder failure (contaminated/ (assembling failure, lubrication fail-
0x41 FB PID excess speed error detached scale, Encoder Board failure) ure)
• Paper jam • Cable disconnection
• ADF Encoder failure (contaminated/ detached scale, Encoder Board failure)
0x42 FB PID reverse error detached scale, Encoder Board failure) • ADF motor failure
0x4D FB BS+ excess load error
• Paper jam • ADF drive mechanism overload
ure)

Confidential
Table 1-4. Fatal Error List (ADF/Scanner) Table 1-6. Inspection mode error list
Error Error name Error indication Remedy
type
No ink cartridge error Ink Out Error Replace the ink pack.
0x4E FB BS+ driving time error • SCN Main board failure
ink cartridge abnormal error Ink Out Error Replace the ink pack.
0x51 Automatic judgement fatal error 1 ---
ink cartridge non-genuine error Ink Out Error Replace the ink pack.
Initial charge error Ink Out Error Replace the ink pack.
ink error Ink Out Error Replace the ink pack.
Ink end error Ink Out Error Replace the ink pack.
Print error Ink Out Error Replace the ink pack.
Maintenance Box
Table 1-5. Fatal Error List (μSD (PDL)) Maintenance box nothing error Replace the maintenance box.
Nothing Error
Error Maintenance Box CSIC
Error code Error name Maintenance box CSIC error Replace the maintenance box.
type Error
Match error between Main ROM and μSD Mismatch of firmware ver. of the main and Maintenance Box Full
0x5F Maintenance box full error Replace the maintenance box.
ROM μSD Error
Remove the jammed paper, close the

Double feed error Paper Piled out Error
Inspection mode error list cover.
Fax paper length mismatch
Other Error Set the specified paper.
Table 1-6. Inspection mode error list error
Error name Error indication Remedy Auto duplex paper length

Paper Size Error (Duplex) TBD
mismatch error
Fatal Error
Fatal error Refer to " Fatal Error Code List (p21)". Paper mismatch error (logical) Other Error TBD
(Error Code: 0xXX)
Fatal Error Duplex printing error Cant Dup Media TBD

Printer failure error Refer to" Fatal Error Code List (p21)".
(Error Code: 0xXX)
Roller Life End error Roller Life End Replace the roller.
Remove the jammed paper, close the
Paper jam error Paper Jam Error Cassette failure error Cassette Break Replace the cassette.
cover.
Memory overflow error Other Error TBD
No paper error Paper Out Error Set the paper, close the cover.
Manual Feed command error Manual Feed Error TBD
No tray / cassette error Cassette Nothing Set the cassette.
Driver mismatch error Other Error TBD
Rear cover open error Rear Open Error Close the rear cover.
Opt cover open error Opt Cover Open Close the opt cassette cover.
Ink case open error Ink Cover Open Error Close the ink cover.
Cover open error Cover Open Error Close the cover.
Carriage outside error OutSide Carriage Lock the CR Unit.

Confidential
1.3.1 FAX Troubleshooting (WF-6090/WF-6530 Series) Note *1: The latest communication log for all destinations are printed in a list form when the
sequential broadcast is executed. Cancellation is treated as a normal termination,
1.3.1.1 FAX Log therefore, if it is cancelled, the latest log is printed when the auto print setting is “always
print”, and not printed when the setting is “only when an error occurs”. If “only when
When an error related to fax occurs, it is not only indicated on the LCD but also an error occurs” is selected, the log is printed even when an error occurs for just one
saved as a log file. The error code is recorded in it, and according to this log, the destination.
*2: The power failure log when the sequential broadcast is being executed is not printed for
contents of the error can be confirmed.
the destinations to which the transmission log is already complete then. If the power
failure occurs before the scheduled sending time when a broadcast is scheduled, the
Table 1-7. FAX Log (1) scheduled sending time is recorded.
Save
Log Name Description
Destination The communication log is not stored under the following
Latest log*1 Nonvolatile conditions:
The latest communication log of sending / polling reception
(Last Transaction) memory
When the sending operation is canceled while storing
The following information is stored. B&W image or waiting for redialing.
Item Information
In the case of a power failure during the operation of
sending/polling reception including waiting status for
Communication start
Year/month/day/hour/minute redial, or during receive operation.
date / time
Communication type Sending/receiving/polling reception When the receiving operation is canceled before the fax
Sending/polling reception: signal is detected.
• Destination name of speed dial
(first 20 characters) If the fax signal is not detected during receiving operation.
• Telephone number If cancelled during the sequential broadcast.
(last 20 characters)
Communication Communication ID (The log for the destinations of “not dialed yet” or “waiting
• Destination fax ID Nonvolatile
log (20 characters) for re-dial” is not saved except for those of which the
memory
(Fax Log)
Receiving: communication is complete.)
• Destination fax ID
(20 characters)
Airtime Hour/minute/second
Communication pages 0 to 100
Common:
Normal/cancel/error code*
Communication result Sending/polling reception:
No dial tone detected/No fax signal
detected/Busy tone detected
Note *: For error codes, see Table 1-9. Error Code List (p.32).
Power failure The information stored in this log is the same as the
Nonvolatile
log*2 communication log. However, since the airtime is “Unknown” in
memory
(Fax Log) this case, the result of it is recorded as “power failure”.

Confidential
Table 1-8. FAX Log (2) Error codes

Save Table 1-9. Error Code List
Log Name Description
Destination
Error
The following information of the latest communication is stored. Code Phenomenon LCD Display Print Example
(HEX)
Item Information Successful completion
000 Complete OK
Communication start (Monochrome)
Year/month/day/hour/minute
date / time C000 Successful completion (Color) Complete OK Color
Communication type Sending/receiving/polling reception 400 Communication error Communication error Error code
Sending/polling reception:
401 Communication error Communication error Error code
• Destination name of speed dial
(first 20 characters) 402 Communication error Communication error Error code
• Telephone number 403 Communication error Communication error Error code
(last 20 characters) 404 Communication error Communication error Error code
Communication ID
• Destination fax ID
(20 characters)
Receiving: 407 Communication error Communication error Error code
• Destination fax ID 408 Communication error Communication error Error code
(20 characters) 409 Communication error Communication error Error code
Volatile
Protocol trace Airtime Hour/minute/second 410 Communication error Communication error Error code
memory
Communication pages 0 to 100
Common:
Normal/cancel/error code
Communication result Sending/polling reception: 417 Communication error Communication error Error code
No dial tone detected/No fax signal 418 Communication error Communication error Error code
detected/Busy tone detected Fax signal was not detected
Diagnosing code 10 bytes 420 during receive operation. (The Not displayed ---
The latest 43 commands/responses* call was a telephone call)
• Time stamp 421 Communication error Communication error Error code
• Sending / receiving 422 Communication error Communication error Error code
Protocol data • Command /response code 427 Communication error Communication error Error code
(See Table 1-10. Command/
Response Code (p.34)) 433 Communication error Communication error Error code
• FCF/FIF (first 33 octets). 434 Communication error Communication error Error code
Note *: If a large amount of FIF is received, the recorded
command/response may be less than 40. 459 Communication error Communication error Error code

Confidential
Table 1-9. Error Code List Table 1-9. Error Code List
Error Error
Code Phenomenon LCD Display Print Example Code Phenomenon LCD Display Print Example
(HEX) (HEX)
501 Communication error Communication error Error code The maximum number of files
871 Error code Error code
502 Communication error Communication error Error code was exceeded
503 Communication error Communication error Error code 873 Communication error Communication error Error code
540 Communication error Communication error Error code 880 System error System Error Error code
550 Communication error Communication error Error code Collision (A call signal was
928 detected when shifting to dial Not displayed ---
554 Communication error Communication error Error code operation)
620 Communication error Communication error Error code F0B Communication error Communication error Error code
621 Communication error Communication error Error code F1E Communication error Communication error Error code
623 Communication error Communication error Error code F20 Communication error Communication error Error code
624 Communication error Communication error Error code F21 System error System Error Error code
A busy tone was detected after Talking Talking F23 Communication error Communication error Error code
630
dialing (Line Busy) (Line Busy)
F24 Communication error Communication error Error code
F25 Communication error Communication error Error code
F27 System error System Error Error code
A fax signal was not detected for
634 a given length of time after No Answer No Answer F29 Communication error Communication error Error code
dialing F2A Communication error Communication error Error code
A dial tone was not detected F2B No image data for reprint exists No Image ---
637 No Dial Tone No Dial Tone
before dialing F2F System error System Error Error code
A power failure occurred during F3A Communication error Communication error Error code
638 Not displayed Power Fail
communication
The communication was
700 Canceled Canceled F57 Communication error Communication error Error code
canceled by an operation
706 System error System Error Error code F58 Communication error Communication error Error code
709 Communication error Communication error Error code F59 System error System Error Error code
815 Communication error Communication error Error code Same message when a scanner
F60 A scanner fatal error occurs Error code
fatal error occurred*
870 The image memory is full Memory Full Memory Full

Confidential
Table 1-9. Error Code List Command/response code

Error
Code Phenomenon LCD Display Print Example
Table 1-10. Command/Response Code
(HEX) FCF value (HEX)
Command/ (LSB first: X=0)
Same message when a printer Content
F61 A printer fatal error occurs Error code response code
fatal error occurred* First Second
F62 Reserved --- Error code DIS 80 - Digital Identification Signal
ADF miss feed or paper jam Same message when an ADF CSI 40 - Called Subscriber Identification
F63 ADF Jam
occurred fatal error occurred* NSF 20 - Non-Standard Facilities
The memory for printing DTC 81 - Digital Transmit Command
F64 Error code Error code
received image is full CIG 41 - CallInG subscriber identification
Note *: Confirm the fatal error code with the Adjustment Program to check which error occurred. NSC 21 - Non-Standard facilities Command
(See " 1.3 Fatal Error Code List (p21)".) PWD C1 - PassWorD
SEP A1 - Selective Polling
Reserved (PSA) 61 - Polled Sub Address
Reserved (CIA) E1 - Calling subscriber Internet Address
Reserved (ISP) 11 - Internet Selective Polling address
DCS 82 - Digital Command Signal
TSI 42 - Transmitting Subscriber Identification
NSS 22 - Non-Standard facilities Set-up
SUB C2 - SUB address
SID A2 - Sender IDentification
TRN E6 - Training
TCF F0 - Training Check
CTC 12 - Continue To Correct
Reserved (TSA) 62 - Transmitting Subscriber internet Address
Reserved (IRA) E2 - Internet Routing Address
CFR 84 - ConFirmation to Receive
FTT 44 - Failure To Train
CTR C4 - Response for Continue To correct
Reserved (CSA) 24 - Called Subscriber internet Address
EOM 8E - End Of Message
MPS 4E - Multi Page Signal
EOP 2E - End Of Procedure
PRI-EOM 9E - Procedure Interrupt-End Of Message
PRI-MPS 5E - Procedure Interrupt-Multi Page Signal
PRI-EOP 3E - Procedure Interrupt-End Of Procedure
Reserved (EOS) 1E - End Of Selection

Confidential
Table 1-10. Command/Response Code Table 1-10. Command/Response Code

FCF value (HEX) FCF value (HEX)
Command/ (LSB first: X=0) Command/ (LSB first: X=0)
Content Content
response code response code
First Second First Second
PPS-EOM BE 8E Partial Page Signal-End Of Message PIX FF - PIXel image
PPS-MPS BE 4E Partial Page Signal-Multi Page Signal Space Other combinations Unknown command/response
PPS-EOP BE 2E Partial Page Signal-End Of Procedure
Partial Page Signal-Procedure Interrupt- End Of
PPS-PRI-EOM BE 9E
Message
Partial Page Signal-Procedure Interrupt- Multi
PPS-PRI-MPS BE 5E
Page Signal
Partial Page Signal-Procedure Interrupt- End Of
PPS-PRI-EOP BE 3E
Procedure
PPS-EOS BE 1E Partial Page Signal-End Of Selection
PPS-NULL BE 00 Partial Page Signal-partial page boundary
EOR-EOM CE 8E End Of Retransmission-End Of Message
EOR-MPS CE 4E End Of Retransmission-Multi Page Signal
EOR-EOP CE 2E End Of Retransmission-End Of Procedure
End Of Retransmission-Procedure Interrupt-End
EOR-PRI-EOM CE 9E
Of Message
End Of Retransmission-Procedure Interrupt-
EOR-PRI-MPS CE 5E
Multi Page Signal
End Of Retransmission-Procedure Interrupt-End
EOR-PRI-EOP CE 3E
Of Procedure
EOR-EOS CE 1E End Of Retransmission-End Of Selection
EOR-NULL CE 00 End Of Retransmission- partial page boundary
RR 6E - Receive Ready
MCF 8C - Message ConFirmation
RTP CC - ReTrain Positive
RTN 4C - ReTrain Negative
PIP AC - Procedure Interrupt Positive
PIN 2C - Procedure Interrupt Negative
PPR BC - Partial Page Request
RNR EC - Receive Not Ready
ERR 1C - Response for End of Retransmission
Reserved (FDM) FC - File Diagnostic Message
DCN FA - DisCoNnect
CRP 1A - Command RePeat
Reserved (FNV) CA - Field Not Valid

Confidential
1.3.1.2 Error Code/Superficial Phenomenon-Based Troubleshooting

This section explains the troubleshooting procedures based on the error
codes and superficial phenomenon.
When an error occurs, it may be displayed on the LCD panel with a message instead of an error code. To check the error code, print out
a fax log.
If the problem is not solved even after carrying out the remedy shown in the Table 1-11, print out a protocol trace to analyze the cause
of the error.
Table 1-11. Troubleshooting Based on the Error Code/Superficial Phenomenon

Error code (LCD Message)/Phenomenon Description Remedy
Turn off v.34 and try again.
Communication Error Turn off ECM and try again.
(The error is indicated with error code on the fax Communication error When using xDSL, check the connection from “Line” jack to the fax via the xDSL splitter.
log.) When using TAM, check the connection from “Line” jack to the TAM via the fax.
Check if the telephone line makes any sounds.
Line Busy The line is busy. Try again later.
The other end of the line does not answer.
No answer The other end of the line answered but no Check the number and dial again.
answer tone is detected.
Power failure occurred during sending/
Power fail Confirm the P/S Board Connector Cable or P/S Board is not damaged, and retry.
receiving/printing/redialing.
706,880-884,F21,F27-F28,F2F,F51,F59 A system error (fax circuit failure) occurs Replace the FAX board with a new one.
Memory full Out of Memory
Ask the sender to resend the fax in several batches.
871 Maximum number of files is exceeded
F60 A scanner fatal error occurred • See Table 1-3 "Fatal Error List (Printer)" (p.21).
F61 A printer fatal error occurred • See Table 1-4 "Fatal Error List (ADF/Scanner)" (p.28).
F62 Reserved ---
• Set the documents and try again.
F63 ADF document mis-feed or paper jam occurs
• If a paper jam error occurs, remove the jammed paper and try again.
F64 The memory for printing received image is full Ask the sender to resend the fax in several batches.
The telephone cable is not connected properly. Connect the telephone cable properly.
The telephone line is not working. Verify if the phone line works by connecting to a phone to it.
Auto answer is set to “N”. Set to “Y”.
Cannot receive faxes
Set the setting to “ALL” and try again. Should other ring patterns be selected, contact the
DRD setting is incorrect.
telephone company.
Calling signal cannot be detected. Contact the telephone company or obtain the fax log for more analysis.

Confidential
Table 1-11. Troubleshooting Based on the Error Code/Superficial Phenomenon

Error code (LCD Message)/Phenomenon Description Remedy
The telephone cable is not connected properly. Connect the telephone cable properly.
Cannot dial The telephone line is not working. Verify if the phone line works by connecting to a phone to it.
Pulse/Tone dial setting error Turn the setting to the other one and try again.
ECM is set to off. Set to on and try again.
Cannot receive/send faxes in color
Fax mode is set to “B&W only”. Set to “B&W/Color”.
The size of the memory is 2.0 Mbyte. If the data
Cannot print all the received data when printing Ask the sender to resend the data if necessary because the data deleted from the memory can
becomes over the set threshold, oldest data are
data stored in memory not be restored.
deleted to make room for new ones.
Auto reduction is set to off. Set auto reduction to on and reprint the data.
Paper size setting does not match the size of the
Choose the correct setting and reprint the data.
Images run off the paper received data.
Paper size setting does not match the size of
Choose the correct setting or load correct sized papers in the tray and reprint the data.
papers in the tray.

Confidential
CHAPTER 2
DISASSEMBLY/REASSEMBLY
Confidential
2.1 Overview 2.1.1 Tools

Use only specified tools to avoid damaging the printer.
This chapter describes procedures for disassembling the main parts/units of WF-6090
Series/WF-6530 Series/WF-6590 Series. Unless otherwise specified, disassembled
parts/units can be reassembled by reversing the disassembly procedure. See the Name Availability
EPSON
Remarks
cautions or tips for disassembly/reassembly described in"2.3 Disassembly and Part Code
Assembly Procedure" (Page 59). (+) Phillips screwdriver #1 O 1080530 JIS B1012-1985
Read the " Safety Precautions (p3)" before disassembling and reassembling. (+) Phillips screwdriver #2 O --- JIS B1012-1985
Flathead screwdriver #3 Qty. two
The length of the two hooks on mechanical contact sensor differs. Total length 195mm
See the following and make sure to release the shorter hook first O --- Shaft length 100mm
when removing the mechanical contact sensor.
Grip diameter 10mm
Shaft diameter 3mm
Mechanical Flathead Precision
contact sensor O ---
screwdriver #1
Hook (short) Hook (long) (+) Stubby screwdriver O --- Total length 47 mm or less
Torque driver (#1 long) O ---
Tweezers O ---
Longnose pliers O ---
Acetate tape --- 1003963
Tube Clip O ---
Polyester Swab Texwipe:
Back Alpha Swab with Long
O ---
Handle
Hook (long) Mechanical (Model number: TX761)
contact sensor LEAK TESTER SHEET Set the Front side
--- 1684353
FRONT
Hook (short) LEAK TESTER SHEET Set the Rear side
--- 1684354
REAR
Note 1:Some of the tools listed above are commercially available.

2:EPSON provides the tools listed with EPSON part code.
DISASSEMBLY/REASSEMBLY Overview 39
Confidential
2.1.2 Screw types used in the printer Symbol Screw Type Torque
The screw types used in the printer are shown in the table below. The screw types used S25 C.B.S-TITE(P4)SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m
in each part/unit are indicated as the symbols below in the disassembly procedures with S26 C.C.SCREW,3X5,F/ZN-3C 0.6 ± 0.1N·m
the total number of used screws.
S27 C.P.SCREW,3X5,F/ZN-3C 0.4 ± 0.1N·m
Symbol Screw Type Torque S28 C.POLYWAVE DELTITE-A SCREW,3X6,F/ZN-3C 0.8 ± 0.1N·m
S1 C.B.(P2)SCREW,3X6,F/ZN-3C 0.6 ± 0.1N·m S29 C.C.P-TITE SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m
S2 C.B.EP-TITE SCREW,2.6X17(B=14),F/ZN-3C 0.33 ± 0.02N·m S30 C.B.P-TITE SCREW,2.5X10,F/ZN-3C 0.3 ± 0.05N·m
S3 C.B.P(W2)-TITE SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m S31 C.B.S-TITE R,SCREW,3X6,F/ZN-3C 0.6 ± 0.1N·m
S4 C.B.P-TITE SCREW,2.5X5,F/ZN-3C 0.2 ± 0.05N·m S32 C.B.S-TITE(P4)SCREW,3X6,F/ZN-3C 0.8 ± 0.1N·m
S5 C.B.P-TITE SCREW,3X10,F/ZN-3C 0.6 ± 0.1N·m S33 C.B.S-TITE R,SCREW,3X6,F/ZN-3C 0.8 ± 0.1N·m
S7 C.B.P-TITE SCREW,3X12,F/ZN-3C 0.6 ± 0.1N·m S34 C.B.S-TITE(P2)SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m
S8 C.B.P-TITE SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m

S9 C.B.P-TITE SCREW,4X12,F/ZN-3C 1.2 ± 0.2N·m
S10 C.B.P-TITE(P2)SCREW,3X10,F/ZN-3C 0.6 ± 0.1N·m
S11 C.B.SCREW,2.5X4,F/ZN-3C 0.3 ± 0.05N·m
S12 C.B.SCREW,3X12,F/ZN-3C 0.8 ± 0.1N·m
S13 C.B.SCREW,3X6,F/ZN-3C 0.8 ± 0.1N·m
S14 C.B.S-TITE SCREW,3X4,F/ZN-3C 0.8 ± 0.1N·m
S19 C.C.S-TITE SCREW,3X5,F/ZN-3C 0.8 ± 0.1N·m
S20 C.C.S-TITE SCREW,3X6,F/ZN-3C 0.6 ± 0.2N·m
S21 C.P.SCREW,2.5X6,F/ZN-3C 0.3 ± 0.1N·m
S22 C.P.SCREW,3X4,F/ZN-3C 0.3 ± 0.1N·m
S23 SCREW,MOUNT,HEAD ASSY 0.4 ± 0.02N·m
S24 SHOULDER BOLT,3X4,RASF 0.8 ± 0.1N·m
Confidential
2.1.3 Standard Operation Time for servicing the product Time

The following are the standard operation time for servicing the product. The underlined Parts/Unit Adjustment/
Replacement Total
parts/units are supplied as After Service Parts. Inspection
ADF PF Support Guide 0:15 0:00 0:15
Time
Document Cover Mat Assy 0:49 0:00 0:49
Parts/Unit Adjustment/
Replacement Total Front ADF Cover 2:03 0:00 2:03
Inspection
ADF Cover Microswitch 3:43 0:00 3:43
Maintenance Box 0:06 0:00 0:06
ADF/Scanner Cable Support 10:31 0:00 10:31
Cassette Assy 0:04 0:00 0:04
ADF Unit 11:38 1:27 13:04
Cassette Retard Roller Assy 0:09 0:00 0:09
Rear ADF Cover 13:39 0:00 13:39
Cassette End Guide 0:09 0:00 0:09
ADF Side Cover Assy 14:25 0:00 14:25
Front Cover Assy 0:09 0:00 0:09
ADF Side Cover 14:30 0:00 14:30
Paper Support Support 0:10 0:00 0:10
ADF Paper End Side Cover 0:05 0:00 0:05
Stacker Assy 0:06 0:00 0:06
ADF Document Support Assy 17:43 0:00 17:43
Rear ASF Document Support Cover 0:14 0:00 0:14
ADF PE Sensor 21:44 0:00 21:44
Left ADF Hinge Cover 0:42 0:00 0:42
Right ADF Hinge 16:06 0:00 16:06
Right ADF Hinge Cover 0:45 0:00 0:45
Left ADF Hinge 16:34 0:00 16:34
Paper Support 0:04 0:00 0:04
Panel Lower Front Cover 6:16 0:00 6:16
Rear Cover Assy 0:35 0:00 0:35
Right Upper Front Cover 6:20 0:00 6:20
Rear Cover Belt 1:10 0:00 1:10
Front Cover Microswitch 6:28 0:00 6:28
Screw Cover 0:20 0:00 0:20
Panel FFC 5:22 0:00 5:22
Panel Assy 1:25 0:25 1:50
Front Housing 7:51 0:00 7:51
Speaker Holder 1:53 0:00 1:53
Middle Housing 9:59 0:00 9:59
Speaker 2:06 0:00 2:06
Duplex Unit 0:06 6:13 6:19
ADF/Scanner Unit 4:28 1:27 5:55
Pickup Roller Cover 0:15 0:00 0:15
ADF Cover Assy 0:08 0:00 0:08
Pickup Roller 0:34 0:00 0:34
LD Shaft 0:16 0:00 0:16
Rear Cover PE Sensor 1:54 0:00 1:54
ADF LD Assy 0:38 0:00 0:38
Rear Cover Open Sensor Lever 1:45 0:00 1:45
ADF Pad Assy 0:23 0:00 0:23
Confidential
Time Time
Parts/Unit Adjustment/ Parts/Unit Adjustment/
Replacement Total Replacement Total
Inspection Inspection
Left Pickup Roller Sensor 2:00 0:00 2:00 ISU Ink Absorbent 14:22 0:00 14:22
Right Pickup Roller Sensor 2:00 0:00 2:00 CR Scale 16:32 0:36 17:08
Cassette Microswitch 1:24 0:00 1:24 Star Wheel Assy 14:10 0:00 14:10
MSF PE Sensor 0:46 0:00 0:46 PF Sensor 14:32 0:00 14:32
USB Connector 10:40 0:00 10:40 CR Driven Pully Assy 16:36 0:00 16:36
PW Sensor Cover 10:53 0:17 11:10 CR Motor 16:09 0:40 16:49
PW Sensor 11:23 6:54 18:17 APG Motor Assy 14:03 0:53 14:56
Wireless LAN Module 10:22 0:00 10:22 CR Solenoid Assy 13:49 0:00 13:49
CSIC Board Cover 10:21 0:00 10:21 CAP Unit Support 10:13 0:00 10:13
CSIC Board 12:12 0:00 12:12 CAP Unit 12:43 2:13 14:56
Ink End Sensor 10:59 0:00 10:59 USB/FAX Cover 10:34 0:00 10:34
Decompression Motor Assy 14:03 0:00 14:03 Main Board Shield Plate 11:31 0:00 11:31
PF Encoder Sensor Assy 10:41 0:00 10:41 Main Board Unit 18:50 0:00 18:50
Eliminate Brush Unit 10:19 0:00 10:19 Interface Board 12:36 0:00 12:36
APG Gear Assy 11:31 0:40 12:11 Main Board 22:50 42:30 65:10
APG Sensor 11:41 0:00 11:41 Raer Cover Microswitch 14:09 0:00 14:09
Power Supply Unit 11:19 6:08 17:27 Rear ASF Solenoid Assy 12:02 0:00 12:02
Pickup Roller gear 11:37 0:00 11:37 Rear ASF Solenoid Gear Assy 11:25 0:00 11:25
Pickup Roller Motor Assy 13:23 1:13 14:36 Raer ASF Unit 18:33 6:14 24:47
PF Timing Belt 11:15 0:00 11:15 Sheet Guide 18:53 0:00 18:53
PF Motor Assy 16:33 0:44 17:17 Rear ASF PE Sensor 18:46 0:00 18:46
PF Tension Stopper 10:52 0:00 10:52 Raer Cover Control Lever 12:54 0:00 12:54
Printhead 13:37 67:20 73:57 Pump Fixing Plate Assy 21:23 0:00 21:23
CR Waste Ink Pad 14:03 0:00 14:03 Upper Paper Guide Holder 21:41 0:00 21:41
Ink Supply Unit 14:08 28:21 42:29 Upper Paper Guide Roller 23:51 0:00 23:51
Confidential
Time
Parts/Unit Adjustment/
Replacement Total
Inspection
Left Paper Guide/Middle Paper Guide/
26:02 0:00 26:02
Right Paper Guide
Front Paper Guide Cover 26:27 0:00 26:27
PE Sensor 26:45 1:28 28:13
Pump Unit 25:43 2:13 27:56
Waste Ink Joint Tube Assy 20:42 2:13 2:55
CR Unit 51:01 39:56 90:57
OP Cassette Unit 1:04 0:50 1:54
OP Cassette Retard Roller Assy 0:22 0:00 0:22
OP Cassette End Guide 0:27 0:00 0:27
OP Cassette Edge Guide Right 2:13 0:00 2:13
OP Rear Cover Assy 0:45 0:00 0:45
OP Stopper Belt 1:35 0:00 1:35
OP Right Cover 1:01 0:00 1:01
OP Left Cover 0:58 0:00 0:58
OP Raer Frame Assy 3:45 0:00 3:45
OP PF Sensor Lever 8:02 0:00 8:02
OP Cassette PF Roller 8:02 0:00 8:02
OP Cassette Microswitch 7:59 0:00 7:59
OP Cassette PF Sensor 8:02 0:00 8:02
OP Cassette Paper Sensor 8:02 0:00 8:02
OP Cassette Hopper Sensor 7:56 0:00 7:56
OP Raer Cover Microswitch 5:09 0:00 5:09
OP Cassette Drive Assy TBD TBD TBD
Confidential
2.2 Parts Diagram

No. Part/ Unit name No. Part/ Unit name No. Part/ Unit name No. Part/ Unit name
A Left ADF Hinge Cover (p.63) E Paper Support (p.65) I Front Cover Microswitch (p.69) M Speaker (p.67)
Rear ASF Document Support Cover
B F Middle Housing (p.73) J Right Upper Front Cover (p.69) N Front Cover Assy (p.61)
(p.63)
C Paper Support Support (p.62) G Panel FFC (p.70) K Stacker Assy (p.62) O Panel Lower Front Cover (p.68)
D Right ADF Hinge Cover (p.64) H Panel Assy (p.66) L Front Housing (p.70)
A
A
B
A
C
O
A
A
D
A
N
A
E
M
A A
F
A
L A
G
A
H
A
K
A
I
JA
Figure 2-1. Housing (WF-6090/WF-6530 Series)
DISASSEMBLY/REASSEMBLY Parts Diagram 44

Confidential

EPSON WF-6090, WF-6530, WF-6590 Series Service Manual Page 21-40

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

EPSON WF-6090, WF-6530, WF-6590 Series Service Manual Page 21-40

Uploaded by

Copyright:

Available Formats

EPSON WF-6090/WF-6530/WF-6590 Series Revision C

• Ink cartridge failure • ASF Encoder failure (contaminated/

Fatal Error Code List 25

Fatal Error Code List 26

Fatal Error Code List 27

Fatal Error Code List 28

Fatal Error Code List 29

Remove the jammed paper, close the

Error name Error indication Remedy Auto duplex paper length

Fatal Error Duplex printing error Cant Dup Media TBD

Cover open error Cover Open Error Close the cover.

Carriage outside error OutSide Carriage Lock the CR Unit.

Fatal Error Code List 30

Fatal Error Code List 31

Table 1-8. FAX Log (2)  Error codes

Fatal Error Code List 32

Fatal Error Code List 33

Table 1-9. Error Code List  Command/response code

Fatal Error Code List 34

Table 1-10. Command/Response Code Table 1-10. Command/Response Code

Fatal Error Code List 35

1.3.1.2 Error Code/Superficial Phenomenon-Based Troubleshooting

Table 1-11. Troubleshooting Based on the Error Code/Superficial Phenomenon

Fatal Error Code List 36

Table 1-11. Troubleshooting Based on the Error Code/Superficial Phenomenon

Fatal Error Code List 37

2.1 Overview 2.1.1 Tools

Note 1:Some of the tools listed above are commercially available.

S1 C.B.(P2)SCREW,3X6,F/ZN-3C 0.6 ± 0.1N·m S29 C.C.P-TITE SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m

S2 C.B.EP-TITE SCREW,2.6X17(B=14),F/ZN-3C 0.33 ± 0.02N·m S30 C.B.P-TITE SCREW,2.5X10,F/ZN-3C 0.3 ± 0.05N·m

S3 C.B.P(W2)-TITE SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m S31 C.B.S-TITE R,SCREW,3X6,F/ZN-3C 0.6 ± 0.1N·m

S4 C.B.P-TITE SCREW,2.5X5,F/ZN-3C 0.2 ± 0.05N·m S32 C.B.S-TITE(P4)SCREW,3X6,F/ZN-3C 0.8 ± 0.1N·m

S5 C.B.P-TITE SCREW,3X10,F/ZN-3C 0.6 ± 0.1N·m S33 C.B.S-TITE R,SCREW,3X6,F/ZN-3C 0.8 ± 0.1N·m

S7 C.B.P-TITE SCREW,3X12,F/ZN-3C 0.6 ± 0.1N·m S34 C.B.S-TITE(P2)SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m

S8 C.B.P-TITE SCREW,3X8,F/ZN-3C 0.6 ± 0.1N·m

2.1.3 Standard Operation Time for servicing the product Time

2.2 Parts Diagram

Figure 2-1. Housing (WF-6090/WF-6530 Series)

DISASSEMBLY/REASSEMBLY Parts Diagram 44

You might also like

Table 1-8. FAX Log (2) Error codes

Table 1-9. Error Code List Command/response code