Student Number: 2020509663

Student Name: Mohapi Thabang

Module Code: EIOP 1524
Topic: ASSIGNMENT 2

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 QUESTION 1 (24)

1.1.1. Define the three components of an attitude.

a) Cognitive component – It refers to the unique organising and processing of information.

b) Emotional component – It refers to the feelings of psychological reactions that are linked to
cognitions.
c) Behavioural component – It refers to your reaction based on your cognition or emotions. (3)

1.1.2 Provide an example of the above-mentioned components as they relate to your group.

a) Cognitive component – such as, implying positive mind-set in the group work.
b) Emotional component – such as, being emotionally stable when participating in the group.
c) Behavioural component – such as, volunteering to do extra work in order to influence the
behaviour of other workers to become more productive. (3)

1.2. During the adjourning stage, the team leader should reflect on the group’s experience and
effectiveness. Therefore, your team leader decided to review members’ satisfaction and
commitment.

1.2.1. Describe the following terms (Include an in text citation, not the prescribed textbook):

1.2.1.1. Job satisfaction – Is any combination of psychological, physiological, and

environmental circumstances that cause a person to truthfully say that they are satisfied with a job.
(Hoppock, R. (1935). Job satisfaction). (2)

1.2.1.2. Organisational commitment – Is the individual’s psychological attachment to an

organisation. The organisational commitment is divided into three types namely; Affective commitment,
Continuance commitment, and the Normative commitment. (Yousef, D.A. (2017). Organisational
commitment). (4)

1.2.2. Evaluate the level of satisfaction in your group and provide examples to validate your answer.

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  The level of satisfaction is high, because the work performance has increased since we all
managed to participate equally in the group, and we are happy that we achieved the positive
results hence our group is now successful. (3)

1.2.3. Interview one another and identify each member’s type of commitment to the group. Validate
your answer with practical examples.

 Thato is a normative commitment, because I believes that if he also participate in group

projects more often it will help to boost his self-confidence since he is a shy person.
 Thato believes that I fall under continuance commitment, because I strongly want to participate
in this group project, since I have sacrificed so much for it already and dedicated so much of
my time, thus I have to push it as far as I possibly can and do whatever it takes to get it done.
(4)

1.3. There are numerous value orientations that are intrinsic in each individual’s personality and
have an impact on employee motivation.

1.3.1. Identify each member’s value orientation and provide relevant examples that support the
chosen orientation.

 Tshepo is a competitive person; he motivates us in our group to challenge one another and this
makes us perform better in our group.
 Relebohile is a purposeful person; she set meaningful goals during our group discussions and
enables us to view things in a different perspectives.
 Lungile is a focused person, he likes to eliminate distractions, doesn’t want other group
members to intervene during our group discussions, and set aside other projects that may
disturb us during our group discussions.
 Thabang is a leader; he likes to take control and make our group members feel empowered
since he always encourage them to work hard.
 Thato is a reserved person; he likes to take time before he reveal his opinions, since he likes to
think properly before contributing his answers to the group.
(5)

QUESTION 2 (21)

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2.1. During the group’s life span, members develop a sense of friendship and trust which leads to
high group cohesion; hence, some members might become depressed during the adjourning
stage.

2.1.1. State the five factors that contribute to the establishment of trust in relationships. (5)

i. Integrity
ii. Loyalty
iii. Openness
iv. Consistency
v. Competence

2.1.2. Identify the factors that influence the cohesiveness of a group and describe by means of
examples the factors that are applicable to your group.

 Time spent together – The time spent together with members enables communication to
become easier since we have enough time to get to know one another and as a result it
becomes easier for all of us to corporate.
 Previous success – Our group managed to do well in our first assignment therefore this builds
our confidence since were are now motivated to keep the same results and do better than our
previous assignment.
 Gender – In our group we have more males than females and this forces woman to prove
themselves since they try to balance the equation when were are competing about which
gender is smarter than the other.
 External threads – We are motivated by the success of other groups and this motivates us to
become better since we don’t want other groups to belittle us.
 Group size – We decided to reduce the number of our group members so that we can all
participate without others feeling lazy and end up relying on other group members. (10)

2.2. Owing to rapid changes in the environment (IT, globalisation, customer needs, etc.), modern
organisations need to be flexible in order to accommodate the changes.

2.2.1. Describe the characteristics of traditional and modern organisations designs.

Traditional organisational designs – It includes:

 Bureaucracy

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  Relies heavily on function and division
 Rigid

Modern organisational designs – It includes:

 Fewer rules and procedures

 Flexible
 Decentralised decision-making

. (6)

QUESTION 3 (5)

3.1. Throughout your university career, you will be expected to work in groups.

3.1.1. Name the five stages of groups and provide practical examples that you can do to assist the
group to move towards the performing stage.

i. Forming – Introduce team member to one another

ii. Storming – Clarify a specific role for each team member
iii. Norming – Encourage team work performance
iv. Performing – Provide feedback on group progress
v. Adjourning – Celebrating successes (5)

Reference list:

Hoppock, R. (1935). Job satisfaction. Harper and Brothers.

Yousef, D.A. (2017). Organizational commitment: A study in the local government, 40:1, 77-88.

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Marking Rubric

Question 1 Mark
1.1.1. All 3 components At least 2 definitions are Not attempted
correctly defined (3 correct Or incorrect (0 mark)
marks) (2 marks) /3
1.1.2 3 examples are provided 3 examples are provided but Only 1 -2 examples are Not attempted
and are correct (3 marks) not all are correct (2 marks) provided and not all are (0 mark) /3
correct (1 mark)
1.2.1 Both definitions are Both definitions addressed but Only 1 definition is Only 1 definition Not
correct not complete or correct addressed and correct addressed but is attempted
(6 marks) (4-5 marks) (3 marks) incomplete (1-2 marks) (0 marks) /6
1.2.2 Examples are relevant Poor description Not attempted
(2-3 marks) (1 mark) (0 mark) /3
1.2.3. All members commitment Only half of members Very vague and no practical Not attempted
is stated and validated commitment is stated or application /4
with practical examples practical examples not (1 mark) (0 mark)
(4 marks) included (2 marks)
1.3.1 All members value Not all members value Very limited information Not attempted
orientations are stated orientations are stated (1 mark) (0 mark) /5
(4-5 marks) (2-3 marks)

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2.1.1 All five factors listed 3-4 factors listed 1-2 factors listed Not attempted /5
(5 marks) (3-4 marks) (1-2 marks) (0 mark)
2.1.2. Comprehensively Discussed but not all factors Poorly discussed Not attempted
discussed /10
(7-10 marks) (4-6 marks) (1-3 marks) (0 marks)
2.2.1 Comprehensively Discussed but not all factors Poorly discussed Not attempted
discussed /6
(5-6marks) (3-4 marks) (1-2 marks) (0 marks)
3.1. All 5 stages listed in Not all 5 stages listed in Poorly discussed Not attempted
correct order with correct order with poor
practical examples practical examples (0 marks) /5
(5 marks) (3-4 marks) (1-2 marks)
TOTAL /50