Assignment 3

CHANGE MANAGEMENT & ORGANISATION DEVELOPMENT

Submitted to
Prof. Tanveer Qureshi
Asst. professor
SCHOOL OF BUSINESS (ITMBU)

Submitted by:-
Mittal Rohit
22B3M109
MBA SEM-3
Que: As the people’s officer of XYZ Itd, Prepare a Forcefield analysis of replacing
blue-collar workers with automation using Al.
Ans. Meaning of “Blue collar” :
Ever since the terms “blue collar” and “white collar” have been around, society has painted a particular
picture of each of these types of workers. We all associate white collar jobs with more education, higher
pay, and greater esteem while blue collar employees are typically seen as the hourly wage worker with
less education and skill.
It is likely that AI will change the nature of blue-collar work. Machines will increasingly be used to
perform tasks that are currently done by human workers. This could lead to a reduction in the number of
jobs available for human workers in those roles.

Force field analysis:

Driving Forces Restaining Forces

 Increased efficiency and

Replacing  Job displacement and
Productivity unemployment
Blue collar
 Cost reduction.  Skill mismatch
 Safety improvement workers with  Resistance from employees
 Improve quality control automation  Ethical considerations
 Increased production  Technical challenges
Capacity using AI  Legal & regulatory
 Enhanced competitiveness compliances

Driving Forces:
1. Increased efficiency and productivity: Automation through AI has the potential to enhance operational
efficiency, reduce errors, and increase overall productivity. Machines can perform repetitive tasks with
greater precision and speed, leading to improved output.
2. Cost reduction: Replacing blue-collar workers with automation can potentially lead to long-term cost
savings. Machines do not require wages, benefits, or breaks, reducing labor costs significantly.
3. Safety improvement: By automating certain tasks, the risk of accidents and injuries associated with
manual labor can be significantly reduced, ensuring a safer work environment for employees.
4. Improved quality control: Automation can help maintain consistent quality standards by minimizing
human error and variability in production processes.
5. Increased production capacity: With automation, businesses can potentially increase their production
capacity by operating machines 24/7 without the need for breaks or shift rotations.
6. Enhanced competitiveness: Adopting automation can give companies a competitive edge by reducing
costs, improving efficiency, and allowing them to offer products at lower prices or with faster turnaround
times.

Restraining Forces:
1. Job displacement and unemployment: Replacing blue-collar workers with automation may result in job
losses for individuals who rely on manual labor for their livelihoods. This could lead to social unrest and
economic challenges, particularly if alternative employment opportunities are limited.
2. Skill mismatch: The transition to automation may require workers to acquire new skills in order to
adapt to changing job requirements. Not all workers may possess the necessary skills or have access to
resources for upskilling, leading to a potential skill mismatch.
3. Resistance from employees: Employees might resist the introduction of automation due to concerns
about job security and fear of being replaced by machines. This resistance could result in decreased
morale, lower productivity, and potential conflicts within the organization.
4. Ethical considerations: The replacement of blue-collar workers with automation raises ethical concerns
regarding the impact on individuals and communities. It is essential to consider the social implications
and ensure that the transition is carried out responsibly and with empathy.
5. Technical challenges: Implementing automation using AI may require significant investment in
technology infrastructure, software development, and maintenance. Technical difficulties or compatibility
issues may arise during the implementation process, causing delays or disruptions.
6. Legal and regulatory compliance: There may be legal and regulatory requirements that need to be
considered when replacing workers with automation. Compliance with labor laws, data protection
regulations, and industry-specific regulations must be ensured to avoid legal consequences or reputational
damage.

Conclusion:
Replacing blue-collar workers with automation using AI presents both driving and restraining forces.
While increased efficiency, cost reduction, and safety improvements are potential benefits, job
displacement, skill mismatch, and employee resistance are significant challenges. As the People’s Officer,
it is crucial to consider these factors when making decisions about automation implementation. It is
recommended to develop a comprehensive plan that includes retraining programs, providing support for
affected employees, and ensuring fair and transparent communication throughout the process.