UNIVERSIDADE AGOSTINHO NETO

ESCOLA DE HOTELARIA E TURISMO

YEAR THREE SPECIAL EXAM

Fly the world

(But at what price?)
The development of Jet aircraft has revolutionized travel, making it possible to go much further
much faster. New York in the morning. A meeting lunch in San Francisco. Then back east to
Boston, before ending the day in Washington. Almost anything is possible. The airline industry
is not just fast. It is big. Very big! In fact it’s huge, starting with more than three million people by
the world´s airlines, or with the 14,000 airports that passengers fly to or from. How many
passengers? Over 1.5 billion worldwide in 2005, with Atlanta International, the world´s busiest
airport, handling over 80 passengers alone.

In order to try to keep such a complex industry under control, each of the world´s airports has a
special code. The international Air Transport Association (IATA) takes responsibility for the
designation of these codes, and they can easily be found on the internet. Every single fight that
takes off is also identified by a unique number, called a flight number. This is composed of the
airline´s code and then three or four digits. Airline work though scheduled flights, which take off
and land at regular published times, or charter flights that are contracted to fly at a set time.
Flights can be short-haul, medium haul, or long-haul, depending on the distance covered, but
whatever the distance, passenger safety is at the heart of all operation, making air travel the
safest form of transport by far.

Inevitably air travel creates problems, beginning with some people´s fear of flying. More
recently, however, the skies we fly have begun to look darker than the industry wants to admit.
Security is now a major problem, especially after the devastating impact of the September 11
terrorist attacks on New York and Washington. Also blackening the skies are the emissions from
jet aircraft. A return transatlantic flight, for example, can produce up to two tons of carbon
dioxide per passenger! So serious is the problem that in 2005 the UK Environment Minister
asked travellers to consider subscribing to one of the carbon offset schemes available. It´s
relatively cheap. For example, the climate change impact of a flight to the Mediterranean only
costs around £5 to offset.
Group I – Reading and comprehension – each - 0,25.
1 – Talk deeply about the emissions of the Jet aircraft in the skies of the world.
2 – Talk about the schedules of the airlines.
3 – Describe the number of passengers in 2005 in Atlanta.
4 – Talk about the problems of the air-travel industry.
5 – Describe deeply how we can control the airline industry.
6 – Mention very deeply all the characteristics of flights found in the text.
 Group - II - Grammar
1 – Transform the following sentences of these regular and irregular verbs in the past
simple tense. 2 - pts.
a) I look out of the window, and see that it rained.
b) _______________________________________________________________________
c)
d) Angela is crying yesterday when I come in the house.
e) _______________________________________________________________________
f) We pay the bill and leave the restaurant immediately.
g) _______________________________________________________________________
h) Yesterday it is a hot day, so we opening all the windows.
i) _______________________________________________________________________
j) My grandfather, Alfredo, take 70. 000, 00 kwanzas and go to Benguela when he is
twenty years old.
k) _______________________________________________________________________
l) He speaks to the old men in the markets. He drink tea with them.
m) _______________________________________________________________________
n) When he is hungry, he catch fish to feed himself and his entire family.
o) _______________________________________________________________________
p) Sometimes he lose money, of course, but in the end he spend 50.000,00 kwanzas.
_______________________________________________________________________________

2 – Use there is, there are, there isn´t or there aren´t in the following sentences. – 2pts.
q) ___________ a dog in the garden. __________ any milk in the fridge?
r) ___________ some letters for you. ___________ a lot of animals in Africa.
s) ___________ much coffee in the kitchen. How many eggs ___________?
t) ___________ many elephants in the jungle. ___________ any computer in the lab.

3 – Put much or many to complete the following sentences. – 1pts.

a) I haven´t got ___________ time these days.
b) Are there ____________ Americans in your company?
c) We don´t have ____________ rain in summer lately.
d) Have you ever travelled to _________ foreign countries?

4 – Choose a comparative or a superlative adjective to complete the following sentences.

Remember to use the before the superlatives – 2pts.
a) Which is __________________ thing to study? (boring)
b) My computer is much _____________________ than me. (intelligent)
c) Brazil is ______________________ South American country. (big)
d) A three year old´s voice is _____________________ than 200 people in a busy
restaurant. (loud)
e) My bedroom is _________________ room in the house. (cold)
f) Let´s meet in the library – it´s _____________________than all the other rooms. (quiet)
g) I think Annie is ___________________ person in our class. (intelligent)
h) My mother and her sister are all ___________________ than my old one. (fast)
 Group – III - English for specific purposes (ESP)
1 – Match the words with their definitions. – 2pts.
a) Ecotourism a place where people often go for holidays.
b) Rubbish thick tropical forest with a lot of vegetation.
c) Expedition the conditions that plants and animals live in.
d) Conservationist environmentally-friendly tourism.
e) Resort how all plants and animals relate to each other.
f) Ecosystem a long journey to a dangerous place.
g) Environment a person who tries to protect the environment.
h) Jungle things that have been thrown away.
2 – Organize the following conversation between a waiter and a customer. – 2pts.
a) He described how the dish was cooked.
b) He informed them about the restaurant´s specialties.
c) He repeated the whole order back to them.
d) He recommended another dish to this guest.
e) He asked the guest if they were ready to order their food.
f) Another guest asked for salmon for his main course.
g) A guess wanted to know how a dish was prepared.
h) He explained that the restaurant had run out of salmon.
1 _________________________________________________________________________
2 _________________________________________________________________________
3 _________________________________________________________________________
4 _________________________________________________________________________
5 _________________________________________________________________________
6 _________________________________________________________________________
8 _________________________________________________________________________
3 - According to restauration, say whether the following sentences are true or false. –
2pts.
a) At the end of a meal, the costumer is obliged to give a tip to the waiter or waitress______
b) Guests are obliged to leave a tip for the waiter or waitress when the service is good____
c) The check-holder is left open when it is presented to the guests ______
d) It is correct to wait closer to the guest while he goes through the check _______
e) After the payment, the customer´s copy of the credit card receipt is given to the guest___
f) The costumer must make sure his credit card is operational ______
g) After the payment, the credit card should not be returned to the guest ______
h) You should look at the destination tag details on your ticket. ______
4 – Underline the correct word between two in each sentences. – 1.5pts.
a) We fill / serve the wine glass.
b) We show / hold the bottle label to the host.
c) We wipe / remove the top of the bottle with a napkin.
d) We pierce the cork / wrapper with the bottle.
e) They set up / fill up the wine before you serve the other guests.
f) He lets the host drink / taste the wine before he serves the other guests.
Group – VII - Composition – (2.5 pts)
1 - Write a twenty lines composition, describing your favourite school subject in hotel and
tourism course specialty. Mention its practical application in the development of hotel and
tourism activity as such in our country.