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One bud is Not charging

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pTron Support <cs@ptron.in> Wed, Apr 17, 2024 at 2:36 PM


To: aagam1364@gmail.com

Ticket No:713344808938

Hey Agam Ravindra Kasliwal,

We thank you for your email!

A request for support has been created and assigned with the ticket no:713344808938.

Our team will get back to you within 2 business days or faster - whichever comes first.

For warranty claim, please mail us the Tax invoice copy & Original product images (within 2MB
size) as revert / reply to this email, do ignore if already shared.

Kindly help us in trying the given troubleshoots on the product.

Trouble shooting link enclosed:


https://ptron.in/pages/troubleshooting
https://ptron.in/pages/smartwatch-user-guide

You can view this ticket's progress online .

Regards,
pTron Customer Support Team

Note:

1. Our contact centre is operational from 9 AM - 6 PM, Monday through Saturday.


2. We do not demand your banking and credit card details verbally or telephonically. Please do not divulge your details
to fraudsters and imposters falsely claiming to be calling on pTron's or its employees behalf.

One bud is not charging

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