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Assessment 3: Care Coordination Presentation to Colleagues

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Student Name

Capella University

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Course Name

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Prof Name

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FEB 25, 2024
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Presentation on Care Coordination to Colleagues
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Greetings, colleagues. Today, I'm thrilled to delve into the vital topic of care coordination, an
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essential aspect of patient-centered care delivery. As nurses, mastering care coordination is
crucial, given our pivotal role in ensuring smooth transitions and continuity of care. This
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presentation aims to provide practical insights into engaging with patients and their families,
exploring the impact of change management on patient experiences, and highlighting the ethical
considerations inherent in care plans.
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Engaging Patients and Families in Healthcare Interactions


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Positive health outcomes hinge on effective engagement with patients and their families. To
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achieve this, healthcare providers must communicate efficiently, provide comprehensive


education, and appreciate cultural and physiological nuances. Prioritizing patients' needs and
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preferences during decision-making is fundamental for person-centered healthcare. Key


methods for effective interaction include:

1. Collaborative goal setting and shared decision-making: Involving healthcare professionals,


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patients, and families enhances participation, knowledge, and adherence.


2. Health literacy and medication knowledge: Tailored educational interventions improve
medication adherence and health outcomes.
3. Cultural competence: Cultural sensitivity is linked to higher patient satisfaction and improved
health results.

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Change Management and Its Impact on Patient Experience

Change management significantly influences care coordination and patient experiences.


Effective communication, patient involvement, and thorough evaluation of healthcare changes
are essential for patient-centered care. Nurses' communication with healthcare professionals,
patients, and families is crucial for improving outcomes. Patient involvement in change
management leads to more effective improvements, while evaluation ensures alignment with
goals. Patient experiences encompass interactions, perceptions, and emotions, whereas patient

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satisfaction focuses on meeting expectations.

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Ethical Considerations in Care Plans

Ethical decision-making enhances patient outcomes in care plans. Integrating principles such as

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autonomy, beneficence, non-maleficence, and fairness ensures patient-centered care. Ethically
crafted initiatives lead to equity, respect for independence, adherence to laws, increased trust,

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and improved patient outcomes. Ethical decisions should be transparent, patient-centered, and
based on shared values, contributing to holistic and effective healthcare delivery.

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Impact of Healthcare Policies on Outcomes and Patient Experiences
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Analyzing healthcare policies is crucial for understanding their impact. Policies that enhance
reimbursement rates, expand access to affordable healthcare, and promote care coordination
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lead to better outcomes. For instance, the Affordable Care Act (ACA) has improved patient
outcomes by increasing access to healthcare. However, policies like the Health Insurance
Portability and Accountability Act (HIPAA) can pose challenges for healthcare providers.
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The Nurse's Vital Role in Care Coordination and Continuity


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Nurses play a pivotal role in enhancing patient outcomes through effective communication,
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evidence-based practices, and adherence to ethical standards and regulations. Understanding


care coordination fundamentals enables nurses to manage the process successfully. Educating
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nursing personnel about their crucial role further enhances patient outcomes, care quality, and
healthcare resource utilization.

Conclusion
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In conclusion, care coordination profoundly influences patient outcomes and care standards.
Nurses, equipped with a deep understanding of care coordination, can effectively engage with
patients, navigate change, make ethical decisions, and interpret healthcare policies. Strategies
such as tailored education, shared decision-making, and patient-centered communication are

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pivotal. Addressing change management issues and grounding care plans in ethical judgment
foster improved outcomes.

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References
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Administration Quarterly, 46(3), 208–217. https://doi.org/10.1097/naq.0000000000000536

Andrews, C. M., Pollack, H. A., Abraham, A. J., Grogan, C. M., Bersamira, C. S., D’Aunno, T., &
Friedmann, P. D. (2019). Medicaid coverage in substance use disorder treatment after the
Affordable Care Act. Journal of Substance Abuse Treatment, 102, 1–7.
https://doi.org/10.1016/j.jsat.2019.04.002

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Betancourt, J. R., Tan-McGrory, A., Kenst, K. S., & Phan, T. T. (2020). Improving quality of care

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for racial and ethnic minority patients: AHRQ’s cultural competence training program Journal of
Racial And Ethnic Health Disparities, 7(2), 324–333 https://doi.org/10.1037/e554602010-001

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Jones, K., Creedy, D. K., & Gamble, J. (2020). Improving patient experience through effective
communication. Journal of Nursing Management, 28(5), 1016–1023.

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https://doi.org/10.1097/jtn.0000000000000328

Karim, M. A., Kum, H.-C., & Schmit, C. D. (2022). A study of publicly available resources
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addressing legal data-sharing barriers: Systematic assessment. Journal of Medical Internet
Research, 24(9), e39333. https://doi.org/10.2196/39333
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Larson, E., Sharma, J., Bohren, M. A., & Tunçalp, Ö. (2019). When the patient is the expert:
Measuring patient experience and satisfaction with care. Bulletin of the World Health
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Organization, 97(8), 563–569. https://doi.org/10.2471/blt.18.225201

McCarthy, C., & Eastman, D. (2021). Change Management Strategies for an Effective EMR
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Implementation (D. E. Garets, Ed.). HIMSS Publishing. https://doi.org/10.4324/9781003191933


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Molina-Mula, J., & Gallo-Estrada, J. (2020). Impact of nurse-patient relationship on quality of


care and patient autonomy in decision-making. International Journal of Environmental Research
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and Public Health, 17(3), 835. https://doi.org/10.3390/ijerph17030835


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Robin, A. L., & Muir, K. W. (2019). Medication adherence in patients with ocular hypertension or
glaucoma. Expert Review of Ophthalmology, 14(4-5), pp. 199–210.
https://doi.org/10.1080/17469899.2019.1635456
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Salyers, M. P., & Zisman-Ilani, Y. (2020). Shared decision-making and self-directed care. The
Palgrave Handbook Of American Mental Health Policy, 197-228.
https://doi.org/10.1007/978-3-030-11908-9_8

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