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Afaque Muhammed Jamaludheen

Credit Risk Analyst

<afaquemj1995@gmail.com> | +44 7435391518

[LinkedIn](https://www.linkedin.com/in/afaque-muhammed-jamaludheen-34ba1514a)

SUMMARY

Analytical professional with experience in fraud prevention, risk management, and data
analysis within the financial sector. Skilled in leveraging SQL, statistical tools, and banking
systems to identify risks, uncover trends, and drive strategic decisions. Adept at stakeholder
management, problem-solving, and developing practical, value-driven solutions.

WORK EXPERIENCE

Fraud Analyst Nov 2023 – Present

TSYS Managed Services (Metro Bank), Milton Keynes, UK

- Investigated 500+ fraud cases per week by analyzing transactions using SQL, TSS, T24, and
FFE to identify suspicious patterns.
- Provided recommendations to leadership by interpreting complex data analysis in a clear,
actionable manner.
- Demonstrated expertise in fraud prevention, dispute resolution, and exceptional customer
service.
- Prioritized workload, met strict SLAs, and excelled in a high-pressure environment.

Deputy Manager - Corporate Salary Acquisition May 2019 - Aug 2021

HDFC Bank Limited, Kochi, India
- Spearheaded strategic outreach, acquiring 100+ corporate salary accounts and 7,000+
individual customers.
- Analyzed sales data to design targeted client outreach strategies, boosting team productivity
by 20%.
- Led and mentored a 7-member team, fostering collaboration and tailored banking solutions.
- Interfaced directly with clients to understand needs and cross-sell products.

EDUCATION

MSc Data Science and Analytics | 2021 – 2023

University of Hertfordshire, United Kingdom

MBA | 2017 – 2019

Cochin University of Science and Technology, India

B-Tech Computer Science and Engineering | 2013 – 2017

MG University, India

CORE COMPETENCIES

- Credit Risk Analysis & Portfolio Management

- Data Analytics & SQL Programming
- Fraud Detection & Prevention
- Stakeholder Management & Communication
- Problem Solving & Decision Making
- System Proficiency (TSS, T24, FFE)
- Customer Service & Dispute Resolution