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Prologue
We believe that the ways welfare has been, is, and will be organized are both
intriguing and important; many scholars think so, too. The idea behind our study
was to contrast, or rather complement, the traditional studies of the welfare sector
that either collect statistics (which is useful), conduct surveys (also useful, but
mostly for sampling the dominant discourse), or engage in speculative reasoning
(mostly done by economists and political scientists). We wanted to elicit opinions
and reflections from citizens representing different generations in three welfare
states; our goal was to illustrate the ways they think about the organization of
welfare. We believe that we have realized that goal.
Contents
Instead of an Epilogue…85
References87
Index93
vii
CHAPTER 1
Abstract In our opening chapter, we briefly present the history of the wel-
fare state. While it is common to attribute its beginnings to the Beveridge
Report from 1942, it is obvious that this important institution has much
changed during the more than 89 years of its existence. Therefore, we
decided that it would be both intriguing and useful to learn what citizens
of three welfare states think of that institution at present, and how they
imagine its future. The chapter then presents details of our three-country,
interview-based study and a description of the methods and questions
we used.
The welfare state, as Offe and Habermas have pointed out, cannot guaran-
tee that the individual citizen will be protected from social or economic
hardship. It holds out the promise of securing the welfare of individuals
within the framework of a capitalist economy, but over that economy it has
but nominal control. (…) This state (…) is more or less excluded from the
economic system in terms of central decision making, and even its most
potent weapon, taxation, is dependent upon the overall dynamic of the
economy. The capacity of the welfare state to “deliver” welfare remains ulti-
mately dependent upon the capacity of capitalism itself to avoid crises which
endanger human welfare. (Watts 1980: 177)
1 SEARCHING FOR WELFARE NORTH AND SOUTH 3
Although the paradox remains (and indeed can be seen as a partial expla-
nation of the triumphant entry of the New Public Management; Hood
1991), so do giant evils, old and new, though the ways of dealing with
them have changed.
In Sweden, claimed Beata Agrell (2014), the “people’s home” (an
endearing synonym of the welfare state) started crashing in the 1960s. But
it was in the late 1970s that the media started talking of “the demise of the
Swedish model” (Czarniawska-Joerges 1993). In Australia, according to
Rob Watts (1980), collapse of its welfare state was visible by 1975. In
Canada, the fate of the welfare state and its forms fluctuated as govern-
ments changed; some writers see the 1960s as the period of establishment
of a “proper” welfare state in Canada. Still, Allan Moskovitch (2015)
spoke of an “erosion of welfare state” in Canada over the past 40 years.
These changes were a starting point of a transdisciplinary research pro-
gram “Searching for new welfare models”, undertaken by a group of
researchers from Sweden, Australia, and Canada. These three countries are
considered to be good examples of an institutionalized welfare state, and
they exhibit both similarities and differences that may prove illuminating.
Canada and Australia share the same origins and the same language;
Canada and Sweden, although on two different hemispheres, are both
Northern countries. All three countries have an Indigenous population,
which may present larger or smaller problems in organizing welfare.
A reader may notice absence of New Zealand in this research focus.
After all, New Zealand was, for several decades, considered “the Mecca”
of welfare solutions. It earned this moniker because of its enthusiasm for
imitating the UK in the introduction of the New Public Management
(NPM). At present, however, the NPM is mostly under critique (see next
section for more details) and the research program described here belongs
with several others attempts to reach beyond NPM (see e.g., a special issue
of Scandinavian Journal of Public Administration, 2015, 19/2).
1
In 1987, the Government decided to transform the Secretariat into an independent insti-
tution, whereupon the Institute for Futures Studies was established. http://www.iffs.se/en/
about-us/history-of-the-institute/, accessed 2019-07-13.
1 SEARCHING FOR WELFARE NORTH AND SOUTH 5
concern products and services that the customers can do without. This can
be said of great many products and services, but not of health care, educa-
tion, care for elderly, medicine supply, or passenger transport—and it is
exactly in these areas that the market solution does not seem to work as
intended2. All of a sudden there are too many schools, and their quality is
repeatedly criticized. The rail traffic, which in Sweden followed the fash-
ionable pattern of privatizing the profits and socializing the costs, moves
from one catastrophe to another (Riksrevisionen 2013). The crowding of
pharmacies in places where there was already one can hardly be seen as
positive. Competition seems to provoke a wasteful over-establishment or
overflows (more on overflows in Czarniawska and Löfgren 2012,
2014, 2019).
The actual experiments with organizational and governance forms sug-
gested by NPM frequently end with disappointing results. Instead of dem-
onstrating their efficiency, the results reveal their inefficiency—which the
enthusiasts of market solutions often explain away as faulty experiments.
The enthusiasts may be right in that the essential characteristics of the
market model are missing, at least in Sweden where there is no tradition
of organizing welfare on market principles. Yet Gabriel Tarde (1903/1962)
made it clear long ago that successful change must be built on traditions.
The tax-funded welfare sector in Sweden had been built around a form of
central planning, not on the assumption of the superiority of market
forces. Neither welfare “clients” nor the state or municipality government
are incentive-driven, and the clients are not particularly well informed
(Kastberg 2010; Norén and Ranerup 2019). The prices of welfare services
are neither desirable nor do they function as regulators, as pointed out in
a report from the Swedish National Audit Office (Riksrevisionen 2013).
The present organization of welfare in Sweden can be seen as a dysfunc-
tional market or, to put it kindlier, a quasi-market (Solli 2014).
Anna Hager Glenngård (2013) convincingly argued that a well-
functioning quasi-market must be based on comprehensive regulations.
Inputs and outputs, price structure, minimum quality and safety stan-
dards, and guaranteed access—all these must be organized and regulated.
Perhaps most important is the requirement that the customers/students/
patients/users must pay a fixed price. Competition thus takes place in
2
Recently, a “failed” public tender caused a stop of 481 surgeries at several Swedish hospi-
tals, see e.g. https://www.svt.se/nyheter/inrikes/patienter-kan-ha-dott-inte-forsta-gan-
gen-apotekstjanst-far-kritik, accessed 2019-11-01.
1 SEARCHING FOR WELFARE NORTH AND SOUTH 7
other ways than with the help of price, the linchpin of a market economy.
Glenngård showed in her study that patient choices in a quasi-market can
be extremely complicated and her analysis agrees with the results of studies
in most areas in which quasi-markets have been constructed.
Thus, NPM is a controversial control mechanism. Its critics point out
that the ideas (and ideologies) behind it have been confused with the
application of specific management techniques, whose effects cannot be
anticipated from the ideas only. The common criticisms of NPM concern
a number of aspects, such as the conflicting roles of public and private
actors in the public sector, the fact that dominant beliefs about the market
and competition that are not based on evidence, and the complications of
the public procurement laws (see e.g. Almqvist 2006; Hood and Margetts
2007; Montin and Granberg 2013; Czarniawska and Solli 2014a, b; Hood
and Dixon 2015.)
In cases when welfare organizing has been transferred to private agents,
the resulting competition has led to expansion of welfare services, but the
publicly-run organizations have also expanded their services, at least in
Sweden. Some major organizational changes took place in Australia and
New Zealand (see e.g. Solli et al. 2005) and in the former Soviet Bloc (see
e.g. Roney 2000).
Obviously, what Czarniawska and Joerges (1996) called “master
ideas”—dominant in a given time and place—have an impact on how the
welfare sector it actually organized and managed in that time and place.
The COVID-19 pandemic of 2020 produced many sarcastic commentar-
ies about “market lovers “turning to the State for help (see e.g.
Schottenius 2020).
In theory, there are many ways of managing the organization of wel-
fare, ranging from market models to central planning, with the use of
performance indicators in-between. Many questions remain: Who should
control what? Who should measure what? How should management
across organizational boundaries be done? How can a kind of governance
be instilled that will encourage innovation? And how does an overdose of
governance prevent the achievement of desired goals? In the present study,
instead of asking politicians or scholars, we decided to ask citizens.
As mentioned in the previous section, we interviewed people in Canada,
Australia, and Sweden—three welfare countries, but different in tradition,
geographic location, climate, and politics. Sweden was an obvious choice
because of its longstanding welfare state characteristics; Australia was
interesting as, allegedly, the NPM has had a particularly large impact there
8 R. SOLLI ET AL.
We interviewed one man and one woman born in 10-year intervals, thus
representing ages from 20 to 80 (we conducted additional interviews in
Sweden, as some of the potential respondents gave us very short answers,
assuming that the solutions are obvious). As this was not a survey, but an
attempt to collect reflections that can be analyzed on the basis of their
contents, and not their numbers, we attempted to include a variety of
respondents in our respondent selection, following the grounded theory
criteria (Glaser and Strauss 1967; Charmaz 2006). We ensured that the
next interviewed person represented a different job or occupation than the
previous one. In each country, we also interviewed two public sector offi-
cers, and two politicians representing the major political orientations in
the country. We also deliberately chose respondents who lived in different
locations: city vs. countryside inhabitants, located in different regions
within the country.
References
Abel-Smith, Brian (1992) The Beveridge report: Its origins and outcomes.
International Social Security Review, 45(1–2): 5–16.
Agrell, Beata (2014) Efter folkhemmet: välfärd, ofärd och samtalens estetik i
svensk prosalitteratur under “rekordåren” på 1960-talet. Edda, 1: 3–16.
Almqvist, Roland (2006) New public management—om konkurrensutsättning,
kontrakt och kontroll. Malmö: Liber.
1 SEARCHING FOR WELFARE NORTH AND SOUTH 9
Lindberg, Kajsa and Blomgren, Maria (2009) Mellan offentligt och privat: om
styrning, praktik och intressen i hälso—och sjukvården. Liber: Malmö.
Moscovitch, Allan (2015) Welfare state. The Canadian Encyclopedia,
https://www.thecanadianencyclopedia.ca/en/article/welfare-state, accessed
2019-07-15.
Montin, Stig and Granberg, Mikael (2013) Moderna kommuner. Stockholm: Liber.
Nilsson, Viveka (ed.) (2014) Stabila över tid—rapport från tio års ekonomichefsen-
käter. Gothenburg: Kommunforskning i Västsverige, ROS-rapport nr 10.
Norén, Lars and Ranerup, Agneta (2019) Guides and an overflow of choices. In:
Czarniawska, Barbara and Löfgren, Orvar (eds) Overwhelmed by overflows? How
people and organizations create and manage excess. Lund: Lund University
Press, 151–169.
Pedersen, Susan (2018) One-man ministry. London Review of Books, 8 February.
Riksrevisionen (2013) Tågförseningar—orsaker, ansvar och åtgärder. Stockholm:
Riksrevisionen, RiR 2013:18.
Roney, Jennifer Lynn (2000) Webs of resistance in a newly privatized Polish firm.
New York: Garland.
Schottenius, Maria (2020) Tilliten är för värdefull för att kastas bort pga brister
hos vårdföretag och kommuner. Dagens Nyheter, 1 June.
Solli, Rolf (2014) Kvasimarknader—en praktik med stora variationer. In:
Blennberger, Erik and Brytting, Tomas (eds) Äldreomsorgen—praktiken, debat-
ten och framtiden. Stockholm: Carlssons Bokförlag, 19–36.
Solli, Rolf and Demediuk, Peter (2007) Tradition som förändringsförklaring.
Gothenburg: Kommunforskning i väst, Rapport nr 91.
Solli, Rolf; Demediuk, Peter and Sims, Rob (2005) The namesake: On Best Value
and other reform marks. In: Czarniawska, Barbara and Sevón, Guje (eds) Global
ideas. Malmö/Copenhagen: Liber/CBS Press, 30–47.
Tarde, Gabriel (1903/1962) Laws of imitation. Gloucester, MA: Peter Smith.
Watts, Rob (1980) The origins of the Australian welfare state. Australian Historical
Studies, 19(75): 175–198.
CHAPTER 2
1
Greenfield, Nathan M. (2016) Oh, Canada. Pierre Trudeau: the last North American
politician of whom an intellectual biography can be written. Time Literary Supplement,
5934, December 23 & 30.
1. If you could decide, how would the welfare state in Canada be orga-
nized 20 years from now? Please understand the term welfare liter-
ally: what should be done so that all or most Canadian citizens fared
well?3 What should be done, who should do it, and who should
pay for it?
2. I asked you how the welfare state should look 20 years from now. My
next question is: How do you think the welfare state will actually
look 20 years from now?
2
All 16 interviews were conducted by Barbara Czarniawska.
3
This added explanation was necessary as “welfare” in Canada is a synonym for “dole”.
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 13
3. Had I asked you the same questions ten years ago, would you have
given me the same answers?4
4
In case of the first age group (20–30), the question had to be modified by adding “if you
thought about such things at the time”.
5
Canada is not unique in this sense: the Swedish Social Democrats could as well be called
Conservative, as they attempt to conserve the welfare state that they created many years ago;
the extreme left may agree with the extreme right on some points, and so on.
14 R. SOLLI ET AL.
There were 11 comments following this statement, all praising Harper and
many of them criticizing Trudeau. Nevertheless, the same Brad Wall on
the 31 of August issued the following text:
Thank you, Prime Minister Justin Trudeau and the federal government for
helping on behalf of Saskatchewan canola growers.
The pause to the unfair trade action from China is a step in the right
direction, but a long-term science-based solution is still needed.
6
https://www.gov.mb.ca/legislature/members/info/lagimodiere.html, accessed
2017-05-16.
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 15
Elements of Welfare
What is welfare? In Sweden, what counts as “the classical triangle” (a
media expression) is healthcare, education, and social care. After those,
come military defense, police, and infrastructure. Here is the official list
from Canada:
The major welfare state programs in Canada include Social Assistance [many
consider this to be “the dole], the Canada Child Tax Benefit, Old Age
Security and the Guaranteed Income Supplement, Employment Insurance,
the Canada and Quebec Pension Plan, Workers’ Compensation, public edu-
cation, Medicare, social housing and social services. Programs are funded
and delivered by the federal, provincial and municipal governments.
(Moscovitch 2015)
For me, it means that Canada DOES NOT HAVE an equal health service
for everybody. If you live in an urban area, you have an ambulance that takes
you there. If you live in a rural area, hopefully people who live around you
can get you into a vehicle, and get you to a hospital that actually has a doc-
tor. For me, this is the most important thing about welfare. If you don’t
have health, and you don’t have the care, so how can you have welfare?
(Laura, 40+)
… the biggest problem with Medicare is that doctors put a big kibosh on the
kind of changes that could make Medicare better organized and less waste-
ful. It seems that the doctors disagree with any restructuring, probably
because they want their work scheduled and certain things done their way.
So, I’ve always thought that … Med School should include the bottom
through the top. If you are going to be a doctor, you also have to be a nurse,
even an orderly in the hospital. And if everybody all the way along was
obliged to do all the jobs, they would have a lot more understanding. Also
[I think] that this elitist nature of the doctors could be somehow broken
down if they had to do all the jobs as a part of their training. (Kristin, 50+)
More doctors would mean higher costs. Several solutions were suggested.
One, existing already, is the two-tier system; well-off people should pay for
their care, alleviating the burden of the care for the rest of the population,
or at least they should pay more. A half-joking suggestion was that the
situation will improve when the baby-boomers die out; a more serious
prediction was that e-health would become much more common:
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 17
Health care will be handled extensively through the Internet. This will help
many people get specialized and timely service. There are already many
health apps and there will be more with much greater capabilities. We will
walk into a doctor’s office much less frequently, with a report in hand, if we
decide to print it, which has already been sent to him/her. (Gary, 60+)
… the way we pay for healthcare is … people are paying a high amount of
money to help people whose health has failed, or is failing, as opposed to
perhaps paying fewer dollars to continue to help people who are staying well
to stay well? I know that there are some countries, (…) in which a doctor is
given a patient case load, perhaps 500, and is paid a fee to take care of those
500, so the less time those people are sick, the less work there is for the doc-
tor, but his compensation does not suffer. In Canada, if people aren’t com-
ing to see you all the time, your compensation suffers. So, we may have to
change our attitude that way. Keep people healthy, instead of treating them
as if they were ill, and getting paid for that, a turnstile kind of operation.
(Shane, 60+)
A demand for a universal free dental and optical care has also been
formulated.
… our banks should pay for our secondary education. The profits that the
banks are making right now are obscene. I think that they either should be
regulated, or they should be obliged at least to contribute somewhat to the
public education. It would make a huge difference in ten or twenty years if
people could afford to go to the university. It’s not that the state is not con-
18 R. SOLLI ET AL.
tributing to the secondary education, but its prices are prohibitive for cer-
tain members of the population at this point. (Kristin, 50+)7
… just having a higher education does not qualify you anymore for a higher
level of income. We have lots of people in their 20s or 30s that have a uni-
versity degree or two, but they are not quite prepared to enter a workplace,
because a workplace is not accepting them as creditable, to provide value for
the salary that they would ask for. And we are seeing a rise here that you
probably saw 30 years ago in Europe, of the trades people, of people who
can actually produce something for the economy, being compensated
according to their value, whereas the kind of minor academic people are not.
(Shane, 60+)
There was also one opinion that contemporary universities too often serve
as the sources of leftist propaganda.
Several interviewees suggested that young people living in rural areas
have higher costs that need to be subsidized:
I have to pay for the room and board for my kids studying in Edmonton and
Winnipeg, and tuition fees. My son is living in an apartment close to the
university, and it gets extremely expensive. People who live in the city don’t
have that extra expense, and I would like to see that expense shared by
everybody. Just because you have a flat in the city, your education shouldn’t
be that much cheaper than those of the people in the rural areas (David, 60+)
It has also been pointed out that the education of young people living in
Aboriginal Reserves is not given enough attention:
7
This interviewee would likely be pleased to read that nine months later the federal gov-
ernment agreed to support the creation of an Indigenous school board and fund it directly
on a per-student amount equivalent to the funding intensity of non-Indigenous school
boards (http://www.cbc.ca/beta/news/canada/manitoba/indigenous-education-mani-
toba-1.3899241, accessed 2017-05-16).
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 19
I have some optimism that with the middle-line government we can improve
and sustain government programs. On the other hand, I do not know if the
youth have the integrity to carry that through in 20 years, when they will be
making money, this group of people who are in the early years of education
right now, not yet in the workforce. Are they going to care about people like
you and me, or will they just hammer up their doors and say, “Let them die”
or will they help?8 I have a sort of guarded optimism if educators put into
place programs where everything isn’t computer based, when you can have
people in education programs talking about responsibility to others; we
need to encourage volunteerism and thinking about helping the elderly, and
thinking about charity, tolerance and acceptance. (David, 60+)
8
Margaret Atwood in her story “Torching the Dusties,” (in Stone Mattress, 2014) was
much less optimistic about the future.
20 R. SOLLI ET AL.
I think that every city should have a website; I am talking about things like
Open Data, Open Government. You shouldn’t have to wait for the public
consultation process to be able to give input. You should be able, if you are
a night owl and up at 4:00 in the morning, or if you are a morning person
and you wake up at 6.00 and start your day, you should be equally able to
give your input that could be tied to the system of public consultation on
specific issues that need a timely resolution. (…) So, the Internet alone is
definitely not a solution, but it would be a fantastic tool, since the majority
of the world now carries the Internet with them at most times. It can then
serve as a catalyst to develop community spaces that are actually physical
spaces for gathering that should be walkable or accessible from your place of
residence or your place of work, so that the fact that you don’t have [access
to] an Internet will be not a barrier for participation. (Oscar, 30+)
A new electoral system would be of help: “now whoever gets the most
votes governs, so it could happen that a party who got 30 percent of votes
is governing, but they represent only this 30 percent of population, and
there must be some way of introducing changes that will permit the elec-
torate to be represented in its majority” (Clay, 70+).
I think probably the best idea would be to help people sort of establish living
conditions that are of their own choosing. … Going to an old age home can
be really horrifying. They just sit in chairs and stare out in the space, and it
is not really… it’s kind of user’s abuse factor to aging, so if you actually have
to do something, to get your own meal or to go down to the toilet, all those
things that push you to move instead of staying in one place, to be active,
then you will probably have a healthier elderly population. Or have things
like they might be doing in Quebec, [elder care] residences that would be
integrated with, say, universities, so that university students may live in the
same building as the elderly and be sort of integrated in their care, and that
will subsidize their living there. So, mixing up populations of different ages,
maybe even daycare, so that people have more of a family setting. Young
people will speak to old people and vice versa. University students are often
very segregated as well in their youth groups and don’t talk to other peo-
ple… (Kristin, 50+)
22 R. SOLLI ET AL.
There were also voices for more common introduction of assisted dying—
most interviewees agreed that the elderly should be able to make this
choice themselves.
… that would certainly apply nicely to a single mother who cannot work.
Especially if she is getting a minimum wage as much as she needs to work to
support the family, because it is a choice between a rock and a hard place,
and she will need some guaranteed income supplement. (Elliot, 50+)
9
https://en.wikipedia.org/wiki/Mincome, accessed 2019-07-15.
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 23
[The pilot is] intended to study the effects of guaranteeing a basic income
to about 4000 households in three places in the province… basic income is
an idea targeted at ending chronic poverty by replacing the complex maze
of social assistance programs with a guaranteed minimum income with no
strings attached. (http://www.cbc.ca/news/canada/hamilton/5-ques-
tions-on-basic-income-as-ontario-launches-its-experiment-1.4084967,
accessed 2017-05-16)
…in most of Canada, (…) you have these rural communities where you can-
not survive without a car. So, you should create such communities where
you can. But the way the present system works, nobody wants more neigh-
bors, nobody wants density, so what is needed is a strong shift toward den-
sity. Like Europe is dense, it is not sprawling, and I think that’s healthy, and
all the urban planners think this is the way North America should go as well.
But how to turn back from all these mistakes made in the 1940s and 1950s
10
See Segal (2016) Finding a better way: A basic income pilot project for Ontario.
24 R. SOLLI ET AL.
with all those suburbs, interstate roads, and this commuting that happens all
the time… (Elliot, 50+)
“Localization” (4 Persons)
Four interviewees suggested that Canada needs to concentrate more on its
own resources, rather than counting on the import of both labor and
goods. Although nobody suggested limiting immigration or setting limits
to international trade, it has been pointed out that the country should put
more effort into training the professionals needed (doctors was a typical
example), rather then importing them from other countries. The recent
warm admission of Syrian refugees to Canada has been appreciated, but
also contrasted with the still unsatisfactory fate of Indigenous Canadians.
We are now welcoming Syrian refugees; great, honestly it was the right thing
to do, but you also have to think about it in the context of that, you have
people in your country that cannot get the clean water, or that are living in
some places in the north which is pretty bad, there is a super-high teenage
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 25
Paying attention to their needs should also have a political effect: after all,
those who lived there longest should make decisions about specific
local issues.
I think that the best decisions are the ones that people make with the most
thought, and the most thought means that you have been there for a longer
time. That part is quite important. I don’t think you can make good deci-
sions if you are transient in a community. For the long-term benefit of the
community, I think you will be ignorant of it, no matter how much knowl-
edge you have, if you do not know the place, and don’t know the ecology,
and you don’t know the culture, so you just don’t know… So, you can roll
the dice and hope for the best, but the best solutions will always be the
products of the people who have been there for a long time. (Oscar, 30+)
will need places to rent, so it is critical that it happens very soon, that they
start focusing on that. (Kathy, 60+)
Right now, we give the residents a lot of say when we have a proposal to
densify a community. If somebody chose to buy those lots back just right
behind us here, and put a four-story building with 16 units in it, this home
here would get a letter from the municipality saying that this is what we are
planning, and several other homes as well. They all come to a [municipal]
council’s meeting and the council adjudicates the situation. So what council
would do is to listen to the proponent of that project, who would say, we
want to build this project, it is a good project, it offers diversity in housing
choices, it offers affordable housing, and offers a good access to services, it
is environmentally friendly. And then all these people, and I mean all, will
come out, and say it has really very bad impact on the quality of life, we
moved out here for the open spaces, we cannot see the sights anymore
because the building is four-stories high, and the adjudicator in the munici-
pality, one of the municipal councilors, will almost always side with the
neighbors. They would say: “If I lived here, I wouldn’t want a four-story
house either”. (Elliot, 50+)
Daycare (3 Persons)
In those interviewees’ opinion, daycare should be universal and affordable.
The fact that it was not universal and affordable was explained by the
Conservative government’s opinion that daycare is a way of
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 27
“institutionalizing children” and that the family is the only right place for
children to grow up.
Other
One person mentioned culture and recreation as the ways of holding a
community together; another, on a direct question from the interviewer,
was of the opinion that it should not be under public administration,
though the same interviewee admitted that leaving it in the hands of pri-
vate sponsors means that it can be skewed to fit their interests.
Only one person mentioned infrastructure as the important element of
welfare. According to that person, it should include the construction and
maintenance of highways, streets, water, sewage, and public buildings,
such as hospitals and schools.
One interviewee mentioned the military and police (the person in ques-
tion is professionally related to this segment of the public sector). At pres-
ent, the police have three tiers: there is the federal Royal Canadian
Mounted Police (RCMP) and the provinces and municipalities can either
hire the RCMP or build a police force of their own.
The reasons for the optimism varied. Some persons believed that “things
typically get worse before they get better”, or, in a variation of the same
sentiment, that only truly traumatic events, noticed by the media, can
28 R. SOLLI ET AL.
Ten people answered that their responses would have been different,
either because they were different:
I care more about the others now. It is more important for me now to think
about people who do not have that much. I don’t mind giving to others,
whereas when I was young, I was probably more thinking about myself…
(Harold, 40+),
It is not my opinions that changed, but what I know. We have never experi-
enced a housing bubble in Canada before, except a minor one in Toronto
once. We never had all this pain, as much homelessness, the mental institu-
tions shut down and all those homeless people, increasing income inequal-
ity; I never thought it could become as bad as quickly. (Kathy, 60+)
Two persons were more pessimistic ten years ago, because of the then
Canadian government. Eight people were more optimistic: “I haven’t
seen quite so many people suffering…”; the climate change was not so
visible; the world was more optimistic; they did not know as much as now;
children were more respectful, and more volunteers wanted to help oth-
ers; there were not as many “grumpy retired males”.
In contrast to our expectations, there were no significant patterns of
differences related to gender, age, or political orientation. Yes, it was
women who took up the issue of daycare, but there were optimists and
pessimists of all ages and the preferred solutions of certain problems—
public, private, or volunteer—seemed to be dictated mostly by consider-
ations of their effectiveness.
It seems that most issues revolved around the fate of rural communi-
ties. It is a problem of green transportation, accessible healthcare, and
costs of education; all those become especially visible in relation to distant
communities of Indigenous Reserves. The following quote summarizes
it well:
of years ago11 it was decided to give Indigenous people communities that are
remote from the rest of civilization. And we still have a lot of communities
that are remote, and communities that have the most difficulties are those
that are remote. And I think that if you put any part of a population in a
remote community in Canada, or perhaps in any other country, without an
ability to have a sustainable income, you have a huge problem, and we have
that problem, and yet we are not changing our philosophy. We are trying to
take the services to those remote communities, but because of the Internet,
because of global communication, the remote communities do not necessar-
ily want to remain remote. They want to be part of the global world, and
this is an extremely difficult situation. Just adding dollars isn’t enough, even
if you decide on a minimum income for all people in Canada, which would
be a good idea, so that you could feed your children, so that you could take
care of yourselves, I don’t think that would be enough for remote commu-
nities, though, because you will still be needing a sense of well being, a sense
of a purpose, and that comes by contributing… All people like to contrib-
ute, and it is difficult to feel you are contributing in a very remote, isolated
situation. (Shane, 60+)
The questions are: How to reverse policies that are more than a century
old, but still producing consequences? Should small, remote communities
die out? Should people be forced to move toward urban centers?
In the meantime, the media glorify “the Canadian experiment” as a first
post-national country (Foran 2017). Will it succeed? If it does, others may
follow suit. There appears to be growing evidence that, nationally and
provincially, Canada is experimenting with initiatives designed to achieve
the goal of ensuring that all Canadians fare well—in communities small
and large, remote and urban. Overall, our interviewees would most likely
be pleased with these developments, but they would probably be quick to
note that Canada still has a long way to go in evolving its own brand of
welfare state. If, however, one were to judge by the promises, or, one may
call it, political posturing that competing federal parties engaged in to win
votes during the 2019 federal election, (all of them promising to enhance
existing and introduce new welfare elements), the accelerated progress in
Canada’s welfare system may yet happen.
11
It was obviously a rhetorical exaggeration, because the continuation of the quote shows
clearly that the interviewee knew very well how old (late 1800s) were those policies to put
Indigenous people on, typically, remote reserves.
2 WELFARE IN CANADA: NOW AND IN 20 YEARS 31
References
Foran, Charles (2017) The Canada experiment: is this the world’s first “postna-
tional” country? The Guardian, January 4.
Moscovitch, Allan (2015) Welfare state. The Canadian Encyclopedia, https://
www.thecanadianencyclopedia.ca/en/article/welfare-state, accessed
2019-07-15.
Segal, Hugh D. (2016) Finding a better way: A basic income pilot project for
Ontario, https://files.ontario.ca/discussionpaper_nov3_english_final.pdf,
accessed 2017-05-16.
Tencer, Daniel (2016) Basic income coming to P.E.I.? Legislature passes motion
unanimously. The Huffington Post Canada, 12 July.
CHAPTER 3
The Australian study was the second in this three-country, trans disci-
plinary research program. As in the Canadian study, the purpose was to
collect information from a small set of Australian citizens on how Australia’s
welfare state should look and actually will look 20 years from now, and to
probe whether or not their answers would have been different ten years
earlier.
A total of 16 extensive interviews were conducted in Australia in
November–December 2017. The interviewees were one woman and one
man from the age groups: 20–30, 30–40, 40–50, 50–60, 60–70, and
70–80. Additionally, two municipal administrators and two municipal
politicians representing opposite parties were interviewed.1
The questions asked in the interviews followed the pattern of those
asked in the Canadian study:
1
The interviews were conducted by Rolf Solli, Peter Demediuk, and Brodie Lamont.
2
Also, in Australia, “welfare” is often understood as “dole”.
3
Again, in the case of the first age group (20–30), the question had to be modified by
adding “if you thought about such things at the time”.
4
Here is one possible explanation, given in a context of an interview: “I think it is a bit
unfortunate that people have to tell you how old they are (…) because there [are] a lot of
people who are discriminating without meaning to” (Amelia, 50+).
3 WELFARE IN THE SOUTH: IN 20 YEARS AND NOW 35
referred to as “roads, rates, & rubbish”. The fact that individual state gov-
ernments act as a postbox for federal welfare-related money and have sig-
nificant autonomy in deciding how this money is applied, means that the
way welfare is produced can depend on where one lives. For example, on
the health front: Safe (supervised) injecting rooms for drug users are only
available in two of the seven states and territories, assisted dying (euthana-
sia) is legal and is supported in only one state (Victoria), and abortion is
essentially illegal in the largest state (New South Wales). Similarly, the sup-
ply of public housing and the criteria to qualify for access to same varies
markedly across Australia.
The McLure Review (DSS 2015) cautions that substantial demands for
increases in social expenditure can be expected in the future as the popula-
tion ages and lives longer—particularly in relation to the provision of
health services, age-related income support payments, and aged care.
Indeed, the aging of the population is a main trend in the context of
Australia’s welfare, with 3.5 million (or 15 percent of the population)
aged over 65 in 2014, compared to an estimated 8.4 million (or 21 per-
cent of the population) in 2054. Although the proportion of people with
a disability has held steady, it is very significant at around one in five, or 20
percent of the population (AIHW 2015). The ability of governments to
fund such demands faces obstacles because of an uncertain world eco-
nomic outlook and fluctuating tax revenues flowing from the highly vola-
tile commodity sector, where prices are at the mercy of many factors,
including trade tensions with China and Brexit uncertainties. These cost
and revenue challenges mean there are huge long-term pressures that
require continual action to ensure that the social welfare system is well
targeted, fiscally sustainable, and provides value for money.
One view put forward in the McLure Review (DSS 2015), and echoed
in the Federal Budget of 2017 (DSS 2017), is that there is an urgent need
for reform to social welfare as changes to the system over time have led to
unintended complexities, inconsistencies, and incoherencies. Certain
changes have made the system more wasteful and costly to administer than
it ought to be, and have created disincentives for some people to work.
Complexity abounds, as there are currently around 75 income support
and supplementary payment types, resulting in a system that is difficult for
recipients to understand and navigate—especially for those with mental
health or other debilitating conditions—and difficult for public officials to
administer. Existing financial-means testing arrangements, based on
income or assets, add to this complexity and result in a system that is
3 WELFARE IN THE SOUTH: IN 20 YEARS AND NOW 37
5
A plan detailing needs such as carer or cleaner hiring, mobility devices, or installation of
infrastructure to keep one at home.
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Title: Ampiaispesä
Kyläkertomus
Language: Finnish
Kyläkertomus
Kirj.
VEIKKO KORHONEN
I.
Maaliskuu oli lopuillaan. Kolmojoki oli luonut jääpeitteensä ja
virtaili tasaisesti lämpimässä auringon paisteessa.
Kolmojoki oli aikoinaan virtaillut koskemattoman metsän läpi.
Vähitellen sen rannoille oli muodostunut viljelyksiä ja taloja, ja nyt se
jo eroitti toisistaan kaksi kyläkuntaa, jotka olivat sen äyräille
muodostuneet. Kyläkunta olisi oikeastaan sopinut olemaan yhtenä,
mutta se oli jotenkuten eroittunut kahdeksi. Joen pohjoispuolinen
kyläkunta sai joesta nimensä ja eteläistä sanottiin Korpijoeksi,
koskapa sen kylän asukkaat vieläkin väittivät Kolmojokea aikoinaan
sanotun Korpijoeksi.
— Eikö mitä… Oli se isä pannut rysän jokeen, mutta oli jättänyt
kalasimen auki. Se ukko on välistä semmoinen toljake, virkkoi Eedla.