Pampan Gouda pampangouda.h@gmail.

com

7795670823
Operations Manager
Bangalore, India
A Engineering Graduate with Good Analytical and Communication Skills
who likes to get his hands dirty Solving Real life Problems.

INTERNSHIPS SKILLS
Intern Leadership Teamwork Decision-Making
PME Educare
12/2017, Supply Chain Management
Tasks
Analytical Thinking
Mentor Students on solving complex Mathematics problems and
tutoring them for competitive exams.

Audit Intern ACHIEVEMENTS

Swiggy
2018, Deliver Results
On boarded 78 stores within a span of 2 months and was the
Tasks station with highest number of stores in the south zone.
Auditing Swiggy Delivery Partners and ensuring they adhere to the
guidelines and are are compliant. Ownership
Brought down the station cost per shipment(CPS) from ₹ 18.1
Reporting the problems faced at the ground level to the relevant to ₹ 15.3 within a span of 3 months with the right channel
stakeholders to ensure smooth operations. mix.

Intern
Swiggy (Awign) VOLUNTEER
2019,
Tasks Udbhav 2018
Sponsorship and Marketing Team.
Collecting Real-time Data on the Swiggy Platform and its Competitor
Platforms. NSS RIT
Providing Valuable Insights on Improvements to be considered. Blood Donation Camp

Team Lead
Awign LANGUAGES
2019, Bangalore
English
Achievements Full Professional Proficiency
Hired and Coordinated with a team of 5 on Collecting Valuable Data
for Swiggy and its Competitors Across INDIA. Hindi
Full Professional Proficiency
Maintained Operations of Awign Platform for Swiggy and Provided
Valuable Insights. Kannada
Native or Bilingual Proficiency

Telugu
WORK Native or Bilingual Proficiency

Channel Team Lead (08/2021 - 01/2021)

Managed Last mile Delivery channel operations at a large delivery site with a INTERESTS
BAU volume of > 8k shipments.
Ramped up capacity for DIWALI peak with across different channels and
handled > 20k shipments during the peak day. Cricket TV Shows Movies

Operations Manager (01/2021 - Present)

Managed a team of 5 team leads and ensured that all the daily operations are
as per the process and improved the site KPI's.

EDUCATION
10th
Dream World School
06/2002 - 06/2014, 9.4

B.E in Mechanical Engineering

Ramaiah Institute of Technology
08/2016 - 08/2020, 8.6