Sanjeev Jolly Santhosh

Sales Operations Lead

Experienced Sales Operations leader. Ecommerce evangelist with proven experience in
Portfolio Management, Strategy Planning, and Business Development. Tech-savvy
Engineer with a Masters in Management. Pioneered a start-up eCommerce company with
exposure to Supply Chain Management, Partnership Alliance, Sales Operations &
Financial Analytics.

iemsanjeev.smu@gmail.com +65-9398 5746

TECHNICAL Singapore linkedin.com/in/sanjeev-jolly-

SKILLS santhosh-72b29622

HubSpot CRM

Wordpress Woocommerce
WORK EXPERIENCE
(CMS)
Sales Operations Lead
Klaviyo, Mailchimp (eCRM) X0PA AI
03/2022 - Present, Singapore
Xero (Accounting) X0PA AI is an Artificial Intelligence Software as a Service (SaaS) platform that aims to save significant
time and cost in hiring while ensuring accuracy of choices. X0PA AI achieves the highest level of
Slack, Asana (PMS) objectivity in hiring, while enhancing retention, loyalty and person to job and organization fit via AI
and Machine Learning features.
DEAR (IMS), BoxHero (WMS) Achievements/Tasks
Support the Global sales team with process improvement, performance tracking and
Stripe (Payments) data analytics relevant to their functional areas.
Partner with Sales and Marketing department to refine lead qualification process,
Canva (Design) analyse and report on campaign performance with reporting and dashboards.
Create monthly content for executive presentations and board reporting.
Track and analyze key metrics including pipeline growth, win/loss rates, and quota
attainment.
SKILLS
Own the end-to-end process of tracking the sales funnel and operational metrics for
sales management.
Negotiation
Assist with on-boarding and training new sales talent on Lead and Deal Process
Decision Making Management on CRM.
Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives to
Communication Training determine how sales opportunities are tracking against plan and identify any
problems for internal review and problem solving.
Leadership

Advanced Excel
Head of Business Operations (Singapore)
The Meat Club
Data Analysis 10/2018 - 02/2022, Singapore
The Meat Club is an eCommerce startup in the booming food industry and caters premium protein
from Australia and New Zealand to Singapore in the B2B2C market.
Achievements/Tasks
Singapore Sales & Operations - responsible for purchases, sales fulfillment, vendor
VISA STATUS management, and business development.
Increased overall sales revenue by 300% in a span of 3 years through efficient logistics
Singapore Permanent planning, cost, and inventory management.
Resident
Spearheaded B2C Operations via multi-channel stock allocation, handling customer
service requirements, and data-based forecasting to meet consumer demand.
Responsible for the portfolio management of SGD 3.6 million with major partners –
RedMart (Lazada), NTUC FairPrice Finest, FairpriceON, Amazon Prime, and other B2B
EDUCATION channels.

Masters in Management Lead contact for new partner onboarding and business synergies.

Singapore Management Achieved Annual GMV growth rate increase of 120% YoY, based on data analytics and
via new product launches across multiple revenue channels.
University, Singapore
2017 - 2018, Negotiated Sales contracts to streamline efficient cash-flows and product delivery.
Singapore

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 EDUCATION WORK EXPERIENCE
Bachelor of Engineering Engineering Specialist
University of South Seagate Technologies
Australia, Adelaide 08/2011 - 04/2016, Singaproe
2011 - 2014, Seagate Technology is a provider of electronic data storage technology and solutions. The company's
principal products are hard disk drives (HDDs).
Achievements/Tasks
Managed a team of 6 for installation and commissioning of Automation Equipment.
Diploma in Engineering
Temasek Polytechnic Reduced production downtime by 40% by strategic planning of plant tasks.
2006 - 2009, Slashed vendor support costs 30% via negotiated pricing, while ensuring continuation
Singapore and enhancement of services.
Researched evaluations and reliability checks on product testing methods to improve
quality standards.
Consolidated and gathered reports of data targets for timely data analysis and
LANGUAGES created dashboard presentations to Management.

English
Full Professional Proficiency Associate Engineer
Global Foundries
Hindi
11/2009 - 07/2011, Singpore
Limited Working Proficiency
Global Foundries manufactures silicon wafers to markets that include makers of mobile devices,
Internet-of-Things (IoT) devices, communications, infrastructure, and data centers.
Malayalam
Achievements/Tasks
Native or Bilingual Proficiency
Managed vendors for sourcing and procurement of factory materials for smooth
Tamil Inventory Management.
Professional Working Proficiency Spearheaded a team of 3 technicians on 12-hr shift operations consistently achieved
product demand targets.
Contributed technical expertise and in-charge for scheduling machine assembly of 12-
hr shift operations.
CERTIFICATES Coordinated product training for new staff & customer consultants.

HubSpot Sales Software Responsible for manpower distribution for shift jobs based on the priority of the
(03/2022 - 04/2023) projects.

REFERENCES
Aravind MP
“ Head of Enterprise Sales (APAC, MEA ) -
X0PA AI ”

Brad Ross
“ CEO - The Meat Club ”

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