ASSESSMENT 1 BRIEF

Subject Code and Title PROJ6009 Business Process Management and Systems

Assessment Business Process Mapping Development

Individual/Group Individual

Length One-page mapping and 1,000-word report

Learning Outcomes The Subject Learning Outcomes demonstrated by successful

completion of the task below include:
a. Investigate the alignment between organisational strategic
goals and operational processes through process mappings.

Submission Due by 11:55 pm AEST/AEDT Sunday end of Module 3.1 (Week 5)

Weighting 30%

Total Marks 100 marks

Assessment Task
Review and analyse the case scenario provided. Align strategic goals with operational goals of the
case organisation through a process map. Write a 1000-word analysis report supported by a one-
page process map to demonstrate the Business Process Mapping Development.

Please refer to the instructions for details on how to complete this task.

Context
Implementing best practices in Business Process Management (BPM) contributes to sound financial
management and provides visibility into how well an organisation is succeeding in meeting its goals.
It also enables organisations to align business functions with customer needs, and to determine how
to deploy, monitor and measure company resources. When properly executed, BPM can enhance
efficiency and productivity, reduce costs, and minimise errors and risk — thereby optimising results.

Businesses rarely operate at peak efficiency. BPM empowers organizations to discover, identify, and
document the processes that are used every day, but which may not be followed consistently or
completely. To ensure that an organisation is doing as well as it can potentially be, you would need
to constantly re-evaluate, improve, and sometimes even completely rework your processes.
Mapping various roles staff need to fulfil, steps required to complete tasks, and the risks and costs
associated with these tasks provides a clear picture of what a company does and is also essential to
risk and compliance management. Understanding an organisation’s business processes promotes
cost reduction through process improvement and automation. Business process mapping is a good
start for this process.

PROJ6009_Assessment_1_Brief_Business Process Mapping Development_Module Due 3.1 Page 1 of 6

 Instructions

1. Case scenario
• Read the attached PROJ6009_Assessment 1_Case Scenario. This case scenario will form the
basis for your Business Process Mapping Development.
• Though all students receive the same case scenario, it is expected that you think about the
information provided from your own perspective, as an up-and-coming process analyst, in
order to analyse an organisation BPM implementation, align the strategic with the
operational goals, and to formulate a unique process map. This requires you to think
critically and to use your own criteria for analysis to Create a process map and Develop a
Strategic alignment analysis.

2. Review the content of Modules 1.1–3.1. Research BPM implementation in different companies,
goal alignment methodologies and process mapping development.

3. Conduct a BPM framework analysis, KPI alignment analysis and develop a process map on the
case organisation.
You could use references that relate to the processes, describing purpose & outcome
4. Write a 1000-word report to present your analysis accompanied by a process map.
• You are required to provide a minimum of six (6) references (academic literature and
industry publications). Please consider the case scenario as a seventh reference.
• The report should be written as if you were presenting it to the CEO of the organisation.
Answer what the changes are likely to accomplish
5. Structure of the report
The report must include the following headings and sections:

Title Page (Not included in the word count)

Include the subject code and name, assessment number and name, your name, your student ID
and your student email address.

Table of Contents (Not included in the word count)

List the report topics using decimal notation. It must include main headings and subheadings
with corresponding page numbers and use a format that makes the hierarchy of topics clear.

Introduction (Approximately 100 words)

Provide a brief description of the case scenario, together with the importance of BPM
implementation and the alignment of the organisation’s strategic and operational goals. Include
an outline of the topics that you will discuss in the report.
Take this from the big picture- Look at the Essential Guide to Process Mapping paper
Business Process Management Framework Analysis (Approximately 300 words)
• Provide a brief analysis of the BPM framework detailed in the case scenario.
• Identify any BPM principles, phases and components implemented.
• Support your briefing with research and relevant examples.Explain where improvements were made
Strategic vs Operational Planning Paper. understand what operational chnages were made to achieve alignmen
Strategic Alignment Analysis
• Develop and Include a Strategic and Operational goal alignment exercise. (Not included in
the word count)
• Provide a brief description of the analysis (Approximately 150 words)

BPM Governance framework analysis (Approximately 200 words)

• Describe the BPM governance structure.
Defining the Business Process Governance Framework

PROJ6009_Assessment_1_Brief_Business Process Mapping Development_Module Due 3.1 Page 2 of 6

 • Identify areas of opportunity in the governance structure and provide recommendations of
how to improve them.
• Support your analysis with research and relevant examples

Process Mapping Design

• Develop and include a one page of a process map from the case scenario (Not included in the
word count)
• Provide a brief description of the process (Approximately 150 words)

Conclusion (Approximately 100 words)

Restate the purpose of your report, the key issues you investigated, and the importance of BPM
implementation in any organisation based on your research and analysis.

References (Not included in word count)

Appendices (if necessary. Not included in word count)

6. The font type should be ‘Times New Roman’ and the font size should be 12 for headings and 10
for other text.

7. You will be assessed based according to the attributes outlined in the assessment rubric on the
last section of this report.

Referencing
It is essential that you use appropriate APA style for citing and referencing research. Please see more
information on referencing in the Academic Skills webpage.

Submission Instructions
Submit this report via the Assessment 1 link in the main navigation menu in PROJ6009 Business
Process Management and Systems. The Learning Facilitator will provide feedback via the Grade
Centre in the LMS portal. Feedback can be viewed in My Grades.

Academic Integrity
All students are responsible for ensuring that all work submitted is their own and is appropriately
referenced and academically written according to the Academic Writing Guide. Students also need
to have read and be aware of Torrens University Australia Academic Integrity Policy and Procedure
and subsequent penalties for academic misconduct. These are viewable online.
Students also must keep a copy of all submitted material and any assessment drafts.

Special Consideration
To apply for special consideration for a modification to an assessment or exam due to unexpected or
extenuating circumstances, please consult the Assessment Policy for Higher Education Coursework
and ELICOS, and if applicable to your circumstance, submit a completed Application for Assessment
Special Consideration Form to your Learning Facilitator

PROJ6009_Assessment_1_Brief_Business Process Mapping Development_Module Due 3.1 Page 3 of 6

Assessment Rubric

Fail
Pass Credit Distinction High Distinction
(Yet to achieve minimum
Assessment Attributes (Functional) (Proficient) (Advanced) (Exceptional)
standard)
50-64% 65-74% 75-84% 85-100%
0-49%
Business Process Limited analysis and Demonstrated basic analysis Well-developed analysis Thoroughly developed Highly sophisticated
Management and application of subject and application of subject and application of subject analysis and application of analysis and application of
Systems concepts to critically concepts to critically analyse concepts to critically subject concepts to subject concepts to
analyse BPM framework BPM framework and analyse BPM framework critically analyse BPM critically analyse BPM
Analysis and application and governance from case governance from case and governance from case framework and governance framework and governance
of Business Process scenario. scenario. scenario. from case scenario. from case scenario.
Management and
Systems. Fails to analyse alignment Resembles a recall or Analyses alignment Analyses, establishes, and Strong application of
between strategic and summary of alignment between strategic and justifies alignment between strategic alignment;
Critically analyse its operational goals. between strategic and operational goals. strategic and operational critically analyses,
framework, strategic operational goals. goals. establishes, and justifies
alignment, and Limited application/ Identifies recommendations alignment between
governance. recommendations based Shows the ability to interpret that are linked to Justified recommendations strategic and operational
upon analysis. relevant information and analysis/synthesis. linked to analysis/synthesis. goals.
Percentage for this literature.
criterion = 40% Recommendations are
clearly justified based on
the analysis/synthesis.

Applies knowledge to new

situations/other cases.

PROJ6009_Assessment_1_Brief_Business Process Mapping Development_Module Due 3.1 Page 4 of 6

 Fail
(Yet to achieve minimum
Assessment Attributes
standard)
0-49%
AS-IS process map Limited analysis and
application of subject
Analysis and application concepts to a process map
of process thinking to development.
create an AS-IS process
map. Process map
demonstrates limited or
Percentage for this no understanding of
criterion = 30% process documentation,
fails to design process
map as per requirements,
with no particular shapes,
symbols, flows, symbols;
and/or demonstrates
limited applicability to the
circumstances of the
assigned case scenario by
not providing a critical
analysis with brief
interpretation.
Effective written Presents information.
communication
throughout report Specialised language and
terminology are rarely or
inaccurately employed.
Percentage for this
criterion = 20% Meaning is repeatedly
obscured by errors in the
communication of ideas,
including errors in
PROJ6009_Assessment_1_Brief_Business Process Mapping Development_Module Due 3.1
Pass
(Functional)
50-64%
Demonstrated basic analysis
and application of subject
concepts to a process map
development.
Process map demonstrates a
basic understanding of
process documentation,
designed as per
requirements, using various
shapes, flows and symbols,
with some applicability to the
circumstances of the assigned
case scenario, providing
limited critical analysis with
brief interpretation.
Communicates in a readable
manner that largely adheres
to the given format.
Generally employs specialised
language and terminology
with accuracy.
Meaning is sometimes
difficult to follow.
Credit
(Proficient)
65-74%
Well-developed analysis
and application of subject
concepts to a process map
development.
Process map demonstrates
a well-developed
understanding of process
documentation, designed
as per requirements, using
various shapes, flows,
symbols and terminologies,
with well-established
applicability to the
circumstances of the
assigned case scenario,
exercising critical analysis
with brief interpretation.
Communicates in a
coherent and readable
manner that adheres to the
given format.
Accurately employs
specialised language and
terminology.
Meaning is easy to follow.
Distinction
(Advanced)
75-84%
Thoroughly developed
analysis and application of
subject concepts to a
process map development.
Process map demonstrates
a thoroughly developed
understanding of process
documentation, accurately
utilises specific shapes,
flows, symbols and
terminologies, with
significant applicability to
the circumstances of the
assigned case scenario that
includes analysis, growing
judgement and adaptability.
Communicates coherently
and concisely in a manner
that adheres to the given
format.
Accurately employs a wide
range of specialised
language and terminology.
Engages audience interest.
High Distinction
(Exceptional)
85-100%
Highly sophisticated
analysis and application of
subject concepts to a
process map development.
Process map demonstrates
a highly sophisticated
development of process
documentation, accurately
utilises specific shapes,
flows, symbols and
terminologies, with
substantial applicability to
the circumstances of the
assigned case scenario that
includes intellectual
independence, good
judgement and
adaptability.
Communicates eloquently.
Expresses meaning
coherently, concisely and
creatively within the given
format.
Discerningly selects and
precisely employs a wide
range of specialised
language and terminology.
Page 5 of 6
 Fail
Pass Credit Distinction High Distinction
(Yet to achieve minimum
Assessment Attributes (Functional) (Proficient) (Advanced) (Exceptional)
standard)
50-64% 65-74% 75-84% 85-100%
0-49%
structure, sequence, Information, arguments and Information, arguments, Information, arguments and
spelling, grammar, evidence are structured and and evidence are structured evidence are structured and Engages and sustains
punctuation and/or the sequenced in a way that is and sequenced in a way sequenced in a way that is audience’s interest.
acknowledgment of not always clear and logical. that is clear and logical. clear and persuasive. Information, arguments
sources. Some errors are evident in Occasional minor errors Spelling, grammar and and evidence are insightful,
spelling, grammar and/or present in spelling, punctuation are free from persuasive and expertly
punctuation. grammar and/or errors. presented. Spelling,
punctuation. grammar and punctuation
are free from errors.

Correct citation of key Demonstrates Demonstrates use of credible Demonstrates use of Demonstrates use of good Demonstrates use of high-
resources and evidence inconsistent use of good and relevant resources to credible resources to quality, credible and quality, credible and
quality, credible and support and develop ideas, support and develop ideas. relevant resources to relevant resources to
Percentage for this relevant resources to but these are not always support and develop support and develop
criterion = 10% support and develop explicit or well developed. Referencing resembles APA, arguments and statements. arguments and position
ideas. with occasional errors. statements.
Referencing resembles APA, Show evidence of wide
Referencing is omitted or with frequent or repeated scope within the Show evidence of wide
does not resemble APA. errors. organisation for sourcing scope within and without
evidence. the organisation for
sourcing evidence.
APA referencing is free
from errors. APA referencing is free
from errors.

PROJ6009_Assessment_1_Brief_Business Process Mapping Development_Module Due 3.1 Page 6 of 6