TECHNOLOGY AND LIVELIHOOD EDUCATION

Grade 10 – (ICT)- COMPUTER SYSTEM SERVICING

__________________________________________________________________________________
MAINTAINING AND REPAIRING COMPUTER SYSTEM AND NETWORK
LO 2: Maintain computer systems and networks (TLE-IACSS9-12MRCN-IIf-j-41)
1.2 Prepare maintenance and/ or diagnosis of faults
in line with job requirements
1.6 Follow OHS policies and procedures in line with
job requirements.

ASYNCHRONOUS 4.3
Directions: Study and copy the lesson to your TLE Notebook then answer the given
activities below in your Cattleya Quiz Notebook

PREVENTIVE MAINTENANCE OF COMPUTER SYSTEM

LESSON 4: WINDOWS DIAGNOSTICS

BRIEF INTRODUCTION
No matter who you are, whether newbie or veteran, your Windows system will
eventually run into problems that are not so easy to diagnose. Diagnostic tools are
pieces of software that give you the knowledge you need to be able to potentially repair
your own computer. Some of these tools are built into your operating system while
others come from third party software developers.
It can be used to scan your computer’s hard drive performance and health,
check your RAM for errors, check CPU temp and give you information about any
other devices connected to your computer. These tools are made to find problems that
may be disrupting your computer’s normal performance. Once a problem is found, you
can then plan your repair.
Below are some tools which technicians use to troubleshoot the Windows PC. These
tools are useful in diagnosing a PC to find out the exact issue:

1. Windows Performance Monitor

Image 5.1 Windows Performance
Monitor Interface
A diagnostic toll that is built right into
Windows operating systems. The performance
monitor gives you a quick view of vital
information related your computer’s
hardware. From here, you can check out your
CPU, Memory, Disk info and Ethernet
information. You can use Performance
Monitor to examine the effects of your
running applications in both real time and by
collecting data to check out for later analysis.

2. Windows Resource Monitor

Image 5.2 Windows Resource
Monitor Interface
Also, a built in Windows but is more robust
than Windows Performance Monitor. It is
better suited for tracking individual aspects of
CPU, Network, memory, and disk usage. This
tool gives you an in depth look at what
processes are affecting your CPU, how much
memory is being used what is using it,
individual process disk activity and network
information like current TCP connections and
what processes are listening on what port.
__________________________________________________________________________________
3. Open Hardware Monitor

A free open-source application that runs on

Windows and Linux systems. This diagnostic
tool monitors your computers temperature
sensors, fan speeds, voltages, load, and clock
speeds. If your computer is shutting down by
itself, hanging or crashing, this tool can come
in real handy by telling you that your system
Image 5.3 Open Hardware is overheating, or the fans are not working
Monitor properly.
Interface

4. Speccy

Gives information on just about everything

including software, hardware, peripherals,
disk info, graphics & network data. It is easy
to use layout make troubleshooting and
maintenance a breeze. Great application to
start with when you are looking for specific
info about your computer.

Image 5.4 Speccy Interface

5. HD Tune

A great tool for HDD and SSD diagnostics.

This utility allows you to benchmark your
storage device showing you the minimum,
maximum and average transfer rates along
with many other useful tools. The other
features of HD Tune include detailed drive
info, error scanning, & drive health. The pro
version allows you to check the health status
of multiple drives, offers folder usage info,
Image 5.5 HD Tune
secure erase, file benchmark, disk monitor,
Interface
cache test & extra tests.

6. Hard Disk Sentinel

is a multi-OS SSD and HDD monitoring and

analysis software. Its goal is to find, test,
diagnose and repair hard disk drive problems,
report and display SSD and HDD health,
performance degradations and failures. It
gives complete textual description, tips and
displays/reports about the drives inside the
Image 5.6 Hard Disk
Sentinel computer and in external enclosures (USB
hard disks / e-SATA hard disks).
__________________________________________________________________________________
7. JScreenFix

Is a free, online web app that helps you fix

stuck pixels. The tool will load a black
browser window with a square of flashing
pixels. By pressing the green button in the
bottom right to go full screen. Then drag the
flashing square to where you found the stuck
pixel and leave it there for at least 10
minutes.

Image 5.7 JScreenFix Interface

REMEMBER

• Your computer completes a power-on self-test (POST), every time you turn on
your computer. It performs basic diagnostics on your computer’s memory and
hard drives, checks for the presence of a keyboard and mouse, and tests the
clock and other system settings which resides in BIOS. If a problem exists with
the computer’s hardware, it signals this through coded audio beeps.
• Basic Input Output System (BIOS) contains compact, simple programs the
computer uses when you first turn it on.
• Computer diagnostics are meant to serve a vital purpose. They are important
tools which work automatically, with very little effort necessary from the end
user. They help you discover and fix problems within your hard disks and
network configurations. Rather than manually searching for small, hard-to-find
problems on your own, you can simply allow computer diagnostics tools to take
care of your problems for you.

ACTIVITY 1: WINDOWS DIAGNOSTIC TOOLS

Directions: Aside from the 7 given diagnostic tools in this lesson. Use the internet to
find 5 more diagnostic tools that are cross compatible with other operating
system (Mac OS, Linux, Android). Draw its logo inside the box and make a
short description about its features.

1. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

2. _____________________

__________________________________________________
__________________________________________________
__________________________________________________
 3. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

4. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

5. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

QUIZ NO.1: LESSON 1 to 3

Directions: Access the link provided below to answer your Quiz No. 1. The google form
will accept answers until 12 midnight.
https://forms.gle/VdJWbeP8QtQ8NoWy5

NOTE:

Asynchronous 4.3 will be submitted on the google drive link provided below. Upload
the picture of you doing the activity and your output (collage). Use your complete name
as the file name of the output you will be submitting. Moreover, make sure to upload
also all your Asynchronous 4.2 on the google drive shared by your class presidents.

ASYNCHRONOUS4.3
https://drive.google.com/drive/folders/12qAhRy_qLgV3Uo0ya42Smb_JSKgGikDj

ASYNCHRONOUS 4.2
https://drive.google.com/drive/folders/10mxA8ga-cVXI71ipLqLiOuzyBSc3C5ba