Professional Documents
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Written Questions
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Written Questions
You are required to answer all questions correctly. If correct, you will see
‘Satisfactory’ or if incorrect you will see ‘Not Satisfactory’ in your grades section of
your learner portal next to the assessment name. The assessor will provide
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required to resubmit your work for any ‘Not Satisfactory’ assessment tasks.
Use the learner material provided in your online student portal as well as research
materials such as books, internet, magazines, workplace documentation etc. to
assist you in gaining the knowledge required to answer the questions. Remember
that the assessment is completely self-paced and open book, so you are able to use
whatever resources you have to answer the questions.
You can drag and drop the file into the window or use the add file icon in the top left
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Written Questions
Question 1
List sections of the legislation that apply to conducting a property appraisal.
In the context of the Residential Tenancies Act 1997 (Victoria, Australia), the
sections that may apply to conducting a property appraisal could include:
6. Section 70 - Time of entry for valuation purposes: This section specifies the
times during which entry for valuation purposes is permitted.
7. Section 72 - Consent required for entry: This section stipulates that entry for
valuation purposes requires the tenant's consent, except in certain
circumstances.
It's important to review the specific provisions of the legislation and seek legal
advice if needed to ensure compliance with all relevant requirements.
Question 2
A client has phoned in a complaint about a recent property appraisal that was
conducted at their home.
They have indicated that the agent was talking on his phone at the time of arriving at
the property after being 10 minutes late and the client felt dismissed by the agent
and was no longer wanting to work with the agent to sell her property.
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© Real Estate Academy Australia Version 1.4 – March 2022
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Written Questions
In 100 – 150 words explain the communication strategies (what you would do or say)
you would use to respond to client’s complaints.
In responding to the client's complaint, I would first acknowledge and apologize for
any inconvenience or discomfort caused by the agent's behavior. I would assure
the client that their concerns are taken seriously and that I am committed to
addressing them promptly.
I would then explain that I will investigate the matter further to understand what
happened and ensure that such incidents are not repeated in the future. I would
offer to arrange for a different agent to conduct the appraisal if the client is still
interested in selling their property.
Question 3
What is the difference between a property appraisal and a property valuation?
The terms "appraisal" and "valuation" are often used interchangeably, but there
are subtle differences in their meanings, particularly in the context of real estate:
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Written Questions
involves estimating the value of a property based on various factors such as its
condition, location, comparable sales in the area, and market trends. Appraisals
are commonly used in real estate transactions to determine a property's market
value for lending purposes or to establish a listing price.
Questions 4
Complete the table below in reference to how each of the listed property attributes
impact on the agent’s appraisal of the property.
a. Building construction - Asbestos can pose health risks and may require
Asbestos costly removal or management, reducing property
value.
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b. Building construction – Positive impact: Steel frames are durable and low
steel frame maintenance, potentially increasing the property's
value and appeal.
c. Aesthetic and design Positive impact: Neutral colors can appeal to a wide
features – e.g. Neutral range of buyers, increasing the property's
colour palette marketability and value.
d. Faults and hazards - Negative impact: Faults and hazards can decrease
property value and may deter potential buyers or
require repair costs.
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Written Questions
Question 5
List and explain (3) reasons that an owner may contact an agent for an appraisal on
their property?
Owners may contact an agent for an appraisal of their property for several
reasons:
Selling the Property: One common reason is to determine the market value of the
property in preparation for selling it. An appraisal helps the owner set a realistic
asking price based on current market conditions and comparable sales in the area.
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Written Questions
Question 6
What source documents need to be obtained and analysed for property appraisals?
For property appraisals, the following source documents are typically obtained and
analyzed:
Property Title Deed: This document provides information about the legal
ownership of the property and any restrictions or encumbrances that may affect its
value.
Survey Plans: Survey plans show the boundaries of the property, its dimensions,
and any easements or rights of way that may impact its value.
Building Plans: These plans provide details about the property's construction,
including its layout, dimensions, and materials used, which can affect its value.
Recent Sales Data: Information about recent sales of comparable properties in the
area is used to determine the property's market value.
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Written Questions
building permits, and other factors that may impact the property's value.
Valuation Reports: Any previous valuation reports on the property can provide
insights into its value and factors that may have changed since the last valuation.
Market Trends and Economic Data: Information about market trends, economic
conditions, and local factors that may impact property values are also considered.
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Written Questions
Question 7
What are (4) examples of indicators that can be used to measure the sales market?
There are several indicators that can be used to measure the sales market in real
estate. Here are four examples:
Median Sales Price: The median sales price is the middle point of all the sales
prices of homes sold in a particular area during a specific period. It provides a
general indication of the market's overall price trend.
Days on Market (DOM): This indicator measures how long it takes for a property to
sell after it is listed on the market. A shorter DOM may indicate a strong seller's
market, while a longer DOM may suggest a buyer's market.
Sales Volume: Sales volume refers to the total number of properties sold in a
specific area during a certain period. It can indicate the level of activity and
demand in the market.
Inventory Levels: Inventory levels, also known as the months' supply of inventory,
represent the number of months it would take to sell all the current listings on the
market at the current sales pace. Low inventory levels typically indicate a seller's
market, while high levels suggest a buyer's market.
These indicators, along with others such as price-to-rent ratio, foreclosure rates,
and housing affordability index, can provide valuable insights into the health and
trends of the real estate sales market.
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Written Questions
Question 8
What are (3) physical indicators/signs of wear and tear and defects that may affect
your property appraisal?
Physical indicators of wear and tear and defects that may affect a property's
appraisal include:
Water Damage: Stains, mold, or mildew caused by water damage can suggest
plumbing leaks, roof issues, or poor drainage, all of which can affect the property's
value.
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© Real Estate Academy Australia Version 1.4 – March 2022
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Written Questions
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Written Questions
Question 9
What is the role of the agent and real estate personnel in providing property
appraisal, price range and rental value recommendation?
The role of agents and real estate personnel in providing property appraisal, price
range, and rental value recommendations is to provide informed and objective
assessments based on market knowledge and expertise. This involves several key
responsibilities:
1. Property Appraisal: Agents and real estate personnel assess the property's
value based on factors such as its location, size, condition, and comparable
sales in the area. They use their knowledge of the local market to provide
an accurate appraisal that reflects current market conditions.
Overall, agents and real estate personnel play a crucial role in helping property
owners make informed decisions about pricing and rental value, ensuring that
properties are priced competitively and attractively in the market.
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Written Questions
Question 10
Explain in 100 – 200 words professional and ethical practices associated with
conducting property appraisals and delivering presentations to clients in real estate.
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Written Questions
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Written Questions
Question 11
List and explain in 20 – 50 words each, (3) different methods that can be used to
appraise property
Sales Comparison Approach: This method compares the property to recently sold
similar properties to estimate its market value, adjusting for differences in size,
condition, and features.
Income Approach: This approach assesses the property's value based on its
income potential, often used for rental properties or commercial real estate.
Cost Approach: This method calculates the property's value by considering the
cost to replace or reproduce it, factoring in depreciation and obsolescence.
Question 12
When appraising a shopping centre, which of the following appraisal methods would
be best suited to conduct the appraisal? (Click the box to select your answer)
Question 13
Explain the process in 50 – 150 words that you would undertake to maintain
documented evidence from appraisal activities to ensure confidentiality of
information.
Secure Storage: All appraisal documents and records are stored securely in a
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Written Questions
Question 14
What timeframe must the licensee keep records associated with transactions for?
(Click the box to select your answer)
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Written Questions
Question 15
List (3) sources of specialist advice you may need to use to assist you in preparing a
property appraisal report and explain the purpose of this advice?
Real Estate Agents: Real estate agents provide local market knowledge and
insights into current market conditions, including recent sales and listings. Their
input helps in assessing the property's market value accurately.
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Written Questions
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Written Questions
Question 16
Property market conditions can be influenced by social, economic, political and
physical factors.
Provide (2) real estate relevant examples for each category and explain how these
impact on market conditions.
Social Factors
Demographic Changes:
Changes in population size, age distribution, and household composition can
impact housing demand. For example, an aging population may increase demand
for retirement communities or accessible housing.
Lifestyle Trends:
Shifts in lifestyle preferences, such as a preference for urban living or eco-friendly
housing, can affect the demand for different types of properties.
Economic Factors
Click or tap here to enter text.
Interest Rates:
Changes in interest rates can affect the cost of borrowing for property purchases,
influencing demand. Lower interest rates often stimulate demand, while higher
rates may dampen it.
Political Factors
Government Policies:
Changes in government policies related to taxation, housing regulations, or
infrastructure development can impact property market conditions. For example,
incentives for first-time homebuyers can stimulate demand.
Political Stability:
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Physical Factors
Location and Accessibility:
Proximity to amenities, transportation networks, and desirable neighborhoods can
significantly impact property values.
Environmental Considerations:
Factors such as flood risk, pollution levels, or natural disasters can affect property
values and marketability.
Question 17
What are (2) Sources of information that an agent can access and use in order to
assist with providing a client with a property appraisal.
Multiple Listing Service (MLS): The MLS is a database used by real estate
professionals to list properties for sale or rent. Agents can access data on recent
sales and listings in the area to gather information on comparable properties,
which is essential for determining the property's market value.
Property Valuation Websites: There are several websites that provide estimated
property values based on data such as recent sales, property characteristics, and
local market trends. While these estimates can be a useful starting point, they may
not always be accurate, so it's important to supplement them with other sources of
information and professional judgment.
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Written Questions
Question 18
What sources can you access to obtain the following information relevant to
completing a property appraisal?
Scenario Source
Advice on remedies for building defects. Building inspectors, structural engineers, or
construction professionals can provide
advice on remedies for building defects.
Question 19
When recommending property improvements to a client, what are some of the key
factors that an agent should take into consideration?
Market Demand: Assess the current market trends and buyer preferences in the
area to determine which improvements are likely to add value and appeal to
potential buyers.
Budget: Consider the client's budget and prioritize improvements that will provide
the greatest return on investment within their financial constraints.
Property Condition: Evaluate the current condition of the property and identify any
repairs or maintenance tasks that are necessary to improve its appeal and value.
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Comparable Properties: Look at similar properties in the area that have recently
sold or are currently on the market to see what improvements they have made and
how they have affected the property's value.
Local Regulations: Ensure that any proposed improvements comply with local
building codes and regulations to avoid potential legal issues or delays.
Client's Goals: Understand the client's goals and reasons for making
improvements, whether it's to increase the property's value for resale or to
enhance their own living experience.
Question 20
List the name of 1 property portal or real estate specific database that agents can
use to assist in the preparation of a property appraisal.
One property portal or real estate-specific database that agents can use to assist
in the preparation of a property appraisal is realestate.com.au.
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Written Questions
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Question 21
What property attributes would be considered “comparable” and therefore relied
upon in a direct market comparison?
Question 22
What is an “out of line” sale and the forces that impact on property value?
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An "out of line" sale refers to a property sale that significantly deviates from the typical
market value of similar properties in the area. This can occur due to various reasons, such
as a seller's urgency to sell, a buyer's willingness to pay above market value, or unique
features of the property that make it more valuable to a particular buyer.
Supply and Demand: Changes in the balance between the number of properties available
for sale and the number of buyers in the market can affect property prices.
Economic Conditions: Factors such as interest rates, employment levels, and economic
growth can impact property values.
Property Characteristics: The size, condition, layout, and features of a property can all
impact its value.
Market Sentiment: Consumer confidence and perceptions about the property market can
influence buying behavior and property prices.
It's important for appraisers to be aware of "out of line" sales and consider the forces that
impact property value when conducting appraisals to ensure that their valuations are
accurate and reflective of the market conditions.
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Written Questions
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Question 23
Complete the table below to identify (3) risks associated with completing a property
appraisal and risk management strategies you could implement to mitigate the risk.
Risk Treatment
Inaccurate Valuation - Use multiple valuation methods to cross-
verify. Rely on recent and relevant market
data.
Lack of Market Knowledge - Stay updated with local market trends and
regulations.Consult with local real estate
experts.
Click or tap here to enter text. Click or tap here to enter text.
Question 24
List (2) Agency forms and documentation associated with property appraisal and
reasons for maintaining documentation.
Appraisal Report Form: This form is used to document the details of the property
appraisal, including the property's characteristics, comparable sales data, and the
appraiser's valuation conclusions. Maintaining this documentation is important for
providing a clear and comprehensive record of the appraisal process and the
factors considered in determining the property's value.
Client Engagement Form: This form outlines the terms of engagement between
the client and the appraiser, including the scope of the appraisal, fees, and any
other relevant details. It is important to maintain this documentation to ensure that
both parties are clear on their obligations and expectations throughout the
appraisal process.
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Written Questions
Question 25
An investor purchases a property for $400,000.00. He receives $450.00 per week in
rent.
Calculate the rental yield for the investment and comment on the financial viability of
this investment.
Rental Yield=5.85%
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CPPREP4504 - Deliver presentations to clients in real estate (Release 1)
Written Questions
Question 26
The term - “Average days on the market” is
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