PD103: Professional Skill Development

LESSON 1: INTRODUCTION
BSMA Fourth Year, Second Semester

Professional Skills
- abilities that can help you succeed in your job.
- it describes a habit, personality trait or ability that positively affects your performance in the workplace.

Two Types of Skills

1. Soft Skills
- non-technical skills that relate to how you work.

Importance of Soft Skills:

a. It is used everyday at work.
b. Needed for interactions with other people.

Examples:
● Adaptability
● Communication
● Conflict Resolution and Compromise
● Creative Thinking
● Negotiation
● Leadership and Dependability
● Listening
● Teamwork
● Positivity
● Time Management
● Motivation
● Problem Solving

2. Hard Skills
- abilities that let you tackle job-specific duties and responsibilities.
- focused on specific tasks and processes such as the use of tools, equipment or software.

Importance of Hard Skills:

a. Individual job performance
b. Innovation
c. Productivity

Examples:
● Technical and Computer Skills
● Microsoft Office Skills
● Analytical Skills
● Marketing Skills
● Management Skills
● Writing and Language Skills
● Presentation Skills

Ways to Develop Professional Skills:

1. Observe other professionals
2. Attend conferences and workshops
3. Solve workplace conflicts
4. Ask Questions
5. Be receptive to feedback
6. Create positive relationships
7. Practice Self-Care