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Introduction
The COVID-19 pandemic has significantly impacted the tourism industry, leading to a rapid shift towards
digital platforms to promote travel destinations. In this context, the role of tour guides in promoting
tourism products through virtual tours has become increasingly important. Tour guides, or pramuwisata,
play a crucial role in providing information, engaging audiences, and creating immersive experiences that
facilitate a deeper understanding of the destination. As the world continues to grapple with the challenges
posed by the pandemic, the use of virtual tours as a marketing tool has emerged as a viable solution to
promote tourism products while ensuring the safety and well-being of both tourists and guides. This study
seeks to explore the role of tour guides in promoting tourism products through virtual tours during the
COVID-19 pandemic, highlighting their impact on the industry and the potential benefits of this innovative
approach.
Virtual Tours as a Tool for Promoting Tourism During the COVID-19 Pandemic
Virtual tours have emerged as a vital tool for promoting tourism during the COVID-19 pandemic. These
tours offer an immersive experience that allows potential travelers to explore destinations from the
comfort and safety of their own homes . By leveraging advanced technology such as 360-degree views
and interactive elements, virtual tours provide a realistic preview of the attractions and activities that a
destination has to offer. This enables tourists to make informed decisions about their future travel plans
despite the limitations imposed by the pandemic. Furthermore, virtual tours can also help in maintaining
interest and engagement with a destination over an extended period, ensuring that it remains at the
forefront of travelers' minds until they can physically visit. Overall, the use of virtual tours has proven
to be an innovative and effective strategy for keeping tourism promotion active during these challenging
times.
Strategies for Enhancing the Effectiveness of Tourism Guides in Virtual Tour Promotion
To enhance the effectiveness of tourism guides in promoting virtual tours, utilizing interactive multimedia
features is paramount. Incorporating 360-degree videos, virtual reality experiences, and live streaming
can provide an immersive and engaging virtual tour for potential visitors. Additionally, personalized
storytelling by guides can create a connection with viewers, making the experience more memorable
and appealing. Moreover, integrating real-time Q&A sessions through chat or video calls with guides can
address specific inquiries and enhance the overall interactive nature of the virtual tour. By leveraging these
strategies, tourism guides can captivate audiences and inspire them to consider visiting the destination in
person once travel restrictions are lifted. Furthermore, collecting feedback from virtual tour participants
can help guides tailor future experiences to meet the diverse preferences of potential travelers .
Conclusion
In conclusion, the role of pramuwisata (tour guides) in promoting tourist products through virtual tours
during the COVID-19 pandemic has proven to be crucial in maintaining the tourism industry. By utilizing
technology and adapting to the new normal, pramuwisata have been able to showcase destinations,
attractions, and cultural experiences to a global audience, creating virtual connections with potential
travelers. Despite the challenges posed by travel restrictions and social distancing measures, the creativity
and resilience of pramuwisata have allowed them to continue their work effectively. Moving forward, it
is evident that the integration of virtual tours into tourism promotion strategies will remain a valuable
tool even post-pandemic, offering a convenient and immersive way for travelers to explore destinations.
Pramuwisata play a vital role in shaping the tourism landscape, and their contribution to promoting
tourism products through virtual tours is instrumental in ensuring the industry's sustainability and growth.
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