Date: February 19, 2024

Dear Sir/Ma’am

Thank you for giving CONVERGE INFORMATION COMMUNICATIONS & TECHNOLOGY SOLUTIONS, INC.
(CONVERGE) the opportunity to serve you.

CONVERGE, being a customer-focused telecommunications company, offers a suite of Information,

Communications, & Technology (ICT) solutions for Small and Medium Enterprise users. Our network is built through
a backbone infrastructure using a mix of Synchronous Digital Hierarchy (SDH), MPLS IP Core and full Packet
Transport Network complemented by a pure end to end optical fiber access network.

We are currently engaged in providing state of the art Broadband internet service unmatched by any other player in
the industry in terms of reliability – the single most essential element of business connectivity. It is no wonder our
reputation precedes us. You can ask thousands of delighted CONVERGE FLEXIBIZ subscribers. Converge is fully
committed to deliver customer requirements with high reliability, rapid deployment, fast restoration time,
competitive product, and devoted account management.

FlexibiZ

Dynamic IP addresses are generally implemented by internet service providers and networks that have many
connecting clients or end-nodes. Unlike Static IP addresses, dynamic IP addresses are not permanent. A dynamic IP
is assigned to a node until it’s connected to the network, therefore, the same node may have a different IP address
every time it reconnects with the network.
The assigning, reassigning and modification of dynamic IP addresses is managed by a Dynamic Host Configuration
Protocol (DHCP) server. One of the primary reasons behind having dynamic IP addresses is the shortage of static IP
addresses on IPv4. Dynamic IP addresses allow a single IP address to be shuffled between many different nodes to
circumvent this problem.
In line with this we would like to present the available plans and packages available in your area
 ● Dynamic IP Address
● Shared Network
● VAT Inc
● End to End Fiber Optic Cable
● 24 Months Contract
● Installation Fee is 5,000 across all Plans
● 2 options for Installation Fee (OTC) Staggered Payment or Outright Payment
● Flexible internet speed depends on your needs
● 24/7 After Sales support
● No Security Deposit is required

List of requirements For Corporate and SME:

FOR CORPORATION

1. One Valid I.D/ Government Issued I.D with 3 specimen signatures.

2. Business Permit/ Mayor's Permit/Barangay Clearance
3. SEC Registration Copy
4. Signed Service Application Form
FOR SINGLE PROPRIETORSHIP:
1. One Valid I.D/ Government Issued I.D with 3 specimen signatures
2. Business Permit/ Mayor's Permit/Barangay Clearance
3. DTI
4. Signed Service Application Form

FOR GOVERNMENT:
1. One Valid I.D/ Government Issued I.D with 3 specimen signatures
2. Budget Allocation or Purchase Order
3. Proof of Billing
4. Signed Service Application Form

Terms and Conditions

1. Responsibilities

CONVERGE ICT and CUSTOMER shall jointly manage and maintain the CUSTOMER circuit installed
which carries the subscribed service.

CUSTOMER RESPONSIBILITIES:

The CUSTOMER shall have the following responsibilities for the proper installation and provisioning of the
service requested:

 Provide CONVERGE ICT authorized personnel all necessary access permits in building and/or
customer premise to conduct all activities in connection with the installation and activation of the
service
 Provide CUSTOMER owned equipment and required interface/s and/or cables for the successful
provisioning and testing of the service
 Provide representative on the actual activation, testing and acceptance of the service

a) OPERATION AND MAINTENANCE OF THE SERVICE

CONVERGE ICT RESPONSIBILITIES:

 Maintain and ensure operation of the service provided to the CUSTOMER

 Maintain proper working condition of all the equipment provided to the CUSTOMER
 Respond to support requests within periods as written in this SLA document
 Provide 24 x 7 Call center and Field Engineer support
 Thank you and we look forward to being of service to your company.

Sincerely Yours,
Benjoe A. Fajardo
Tele Digi Sales Agent | Consumer & SME Business Group
(02) 8667-0848 | benjoe.fajardo@convergeict.com
www.convergeict.com | https://www.facebook.com/ConvergeICT