Professional Documents
Culture Documents
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iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii To i
iSummited iby
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iiiiiiiiiiiiiiiiiiiiiiiI Name:- ivarsha iSingh
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iiiiiiiiiiiiiiiiiiiiiiiI iUID:- i21MBA1873
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iiiiiiiiiiiiiiiiI iMBA:- iBatch i2022-2023
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Content
Acknowledgement
Introduction
History iof ithe icompany
Product iand iservices
Significance iof ithe icompany
Objective
Scope of the company
Origin of the company
Problem identification
Recommendation
iiiiiiiiiiiiii
ACKNOWLEDGMENT
It iiis iireally iia iimatter iiof iipleasure iifor iime iito iiget iian iiopportunity
iito iithank iiall iithe iipersons iiwho iicontributed iidirectly iior
I iiwish iito iiexpress iimy iigratitude iito iithe iibranch iimanager iiMr.
iiAyaz iiArab iiof iiILP iioverseas iifor iigiving iime iian iiopportunity iito
iibe iia iipart iiof iitheir iiesteem iiorganization iiand iienhance iimy
iicompletion iiof iithis iiproject. iiI iiam iithankful iito iithem, iifor iitheir
iiproject. iiAlso iiI iiam iithankful iito iimy iifaculty iiguide iiMS. iiJasmine
iibeing iia iisource iiof iisupport iiduring iithis iitraining iiperiod. iiLast
iibut iinot iithe iileast iiI iiam iigrateful iito iiall iithe iistaff iimembers iiof
iiILP iiOverseas iifor iitheir iikind iicooperation iiand iihelp iiduring iithe
A iStudy ion i“ iemployees isatisfaction i” iwas icarried iout iin iILP iOverseas i. iThe imain iobjective
iof ithe iresearch iwas ito ifind ithe isatisfaction ilevel iof icustomers iand iemployees iin ithe
iorganization.
Employee i iis iessential ito ithe isuccess iof iany ibusiness. iThe iimportant ifactors ithat iare ito ibe
iconsidered iin ithe iemployee isatisfaction iof iemployees iare isalary, ipromotion, iworking
icondition.
The istudy iwas idone ias ipart iof iDescriptive iResearch. iConvenience isampling itechnique iwas
iemployed ifor iselecting ithe isample. iThe iprimary idata iwas icollected iby imeans iof
iquestionnaire. iThe isecondary idata iwas icollected ifrom ithe icompany irecords iand iwebsites.
iA istructured iquestionnaire iwas igiven ito ififty iemployees iand ithe idata iwas icollected ibased
ion ithe isame. iThe idata iwas ianalyzed iusing ipercentage imethod iand iLikert iscale imethod.
iUtmost icare ihas ibeen itaken ifrom ithe ibeginning iof ithe ipreparation iof ithe iquestionnaire
itill ithe ianalysis, ifindings iand isuggestions. iThe ianalysis ileads iover ito ithe iconclusion ithat
imajority iof ithe iemployees iare isatisfied. iDissatisfaction iwith ireference ito isome iof ithe
ifactors iwas ialso ireported.It iwas ifound ithat idissatisfaction iamong iemployees iwill iaffect ithe
iwork iperformance iand iproductivity iof ithe iorganization. iValuable isuggestions iand
irecommendations iare ialso igiven ito ithe icompany ifor ithe ibetter iprospects.
Employee iare ithe iasset iof iany iorganization. iIt iis ithrough ithe iemployees. iThe iorganization
iachieves iits iobjectives. iIt iis ivery iimportant ifrom ithe iorganization ipoint iof iview ito ikeep
ithem isatisfied. iThe ipurpose iof istudy iis ito iunderstand ithe ilevel iof isatisfaction iamong ithe
iemployees ito iILP iOverseas i iand isuggest ithe iarea ifor iimprovement iif iany.
INTRODUCTION
International iiLearning iiPlanners iialso iiknown iias iiILP iiis iione iiof iithe
iilargest iiand iimost iiwell iiknown iiforeign iieducation iiconsultant iiin iiIndia.
iiare iiaiming iito iicrack iiGMAT, iiGRE, iiSAT, iiACT, iiIELTS iiand iiTOEFL iiwith
iiminimal iiefforts. iiOur iiteaching iimethodology iiis iidiversified iias iiper iithe
iineeds iiof iieach iiand iievery iistudent. iiWe iiprovide iidifferent iilearning
iiforeign iiuniversities. iiAt iiILP iiwe iiguide iieach iiand iievery iistudent
iiprovide iithem iithe iiielts iiexam iisample iipaper iito iimake iisure
iius iione iiof iithe iibest iiielts iicoaching iiinstitute iiin iientire iiSurat.
ii
SALARY
Salary iiis iia iifixed iiamount iior iicompensation iipaid iito iian iiemployee iiby iian
ii employer iiin iireturn iifor iiwork iiperformed. iiAn iiemployee iiwho iiis iipaid iia
ii salary iiis iiexpected iito iicomplete iia iiwhole iiemployee iiin iireturn iifor iithe
ii salary.
OVERTIME iiALLOWANCE ii
Overtime iiallowance iiin iiextra iicash iicompensation iifor iithe iihours iithat
ii employees iiwork iiin iiexcess.
DECISION iiMAKING
Decision iimaking iiinvolves iithe iiselection iiof iia iisuitable iiaction iifrom
ii among iitwo iior iimore iipossible iialternatives iiin iiorder iito iiarrive iiat iia
ii solution iito iia iiproblem.
PROBLEM iiSOLVING
Grievance iihandling iimeans iihelp iito iisolve iia iiproblem iiof iithe iiperson
ii who iiis iiin iitrouble iiand iiwent iisome iikind iiof iihelp. iiIt iiis iito iihelp iisuch iia
ii person iiis iia iiway iithat iican iigive iihim iijustice iito iihis iisatisfaction.
WELFARE iiFACILITY
TEAM iiWORK
The iiprocess iiof iiworking iia iigroup iiof iipeople iiin iiorder iito iiachieve iia iigoal.
TRAINING
Training iiis iithe iiformat iiand iisystematic iimodification iiof iibehavior. iiWhich
ii occurs iias iia iiresult iiof iieducation, iiintroduction iidevelopment iiand
ii planned iiexperience.
EMPLOYEE iiSECURITY
It iiis iithe iiprobability iithat iian iiindividual iiwill iikeep iihis iior iiher iiemployee.
ii A iiemployee iiwith iia iihigh iilevel iiof iiemployee iisecurity iiin iisuch iithat iia
ii person iiwith iithe iiemployee iiwould iihave iia iismall iichance iiof iibecome
ii employees.
EFFECTIVE iiCOMMUNICATION
Communication iiis iia iiprocess iiin iidefined iiand iishared iibetween iidiving
ii organisms. iiCommunication iirequires iia iisender, iia iimessage iiand iineed
ii not iibe iipresent iias iiaware iiof iithe iiseniors iiintent iito iicommunicate iiat
ii the iitime iiof iicommunication iithus iicommunication iican iioccurs iiacross
ii vast iidistances iiin iitime iiand iispace. iiCommunication iirequires iithat iithe
ii communicating iipanics iishare iian iiarea iiof iicommunication.
WORK iiSHCEDULE
Employees iiwork iischedules iivary iifrom iifull iifill iitime iilo iipart iitime iito
ii employee iishares. iiAll iiwork iischedules iihave iione iithing iiin iicommon;
ii the iiemployee iiis iidoing iiwork iiunder iian iiemployer. iiToday's iiemployers
ii understand iithat iiflexibility iiis iiwhat iiemployee iirequires iiin iitheir iiwork
ii schedules. iiIf iithey iidon't iiemployers iishould iibeware
History of ILP overseas ii ii ii
iistudents, iiILP iiOverseas iihas iibecome iia iipioneer iiin iithe iioverseas
iieducation iiindustry. iiFounded iiin ii2007, iiILP iiOverseas iihas iiover ii14
International iiLearning iiPlanners iiplay iia iivital iirole iiin iiproviding iiquality
iieducation iito iistudents iiwho iiare iiinterested iito iistudy iiin iiforeign
iiAt iiILP iiOverseas iiwe iiguide iievery iistudent iithrough iithe iientire iiexam
iisyllabus. iiMoreover, iiwe iialso iiprovide iithem iithe iisample iipaper iito
iimake iisure iithat iithey iiare iiconfident iienough iibefore iiappearing iifor iian
iiactual iiexamination. ii
The iiInternational iiLearning iiPlanners iiteam iihas iimore iithan ii14 iiyears iiof
iiexperience iiin iioverseas iieducation iicounseling, iiadmission iicounseling,
iiThey iihave iisuccessfully iiplaced iimore iithan ii10,000 iistudents iiin iithe
iiworld’s iibest iicolleges iias iiwell iias iiuniversities iiaround iithe iiworld. ii ii ii ii ii
ii ii ii ii ii ii ii ii ii ii ii ii ii
1) iiWe iisuccessfully iiplaced iimore iithan ii10,000+ iistudents iiabroad iiin iithe
iilast ii14 iiyears iiwith iigood iiquality iiof iieducation.
iischolarships.
ILP iiOverseas iihas iia ii100% iisuccess iirate iiwith iian iiadmission iiof
iistudents iito iicolleges/universities iiin iithe iiUSA, iiUK, iiCanada,
iiItaly, iietc.
ILP iiOverseas iihas iia ii100% iisuccess iirate iiwith iiexpert iiVisa
iiGuidance iithrough iipersonalized iitailor iithat iibenefits iistudents iito
iihelp iireduce iiyour iifinancial iiburden. iiSmall iibatch iisize iicoaching iiwas
iiresumes, iietc.
· iiFrom iiover ii200+ iiuniversities iifor iidirect iihelp iiwith iieducation iiloans,
iiairline iiticketing iiwith iiextra iiluggage, iiinsurance, iihousing
Vision
“To ibe ia iprogressive ileader iand ithe ifirst ichoice iof iclients ifor iproviding idynamic
solutions- iintegrating ipeople iprocess iand iperformance”.
i
Mission
“To iestablish ihigh istandards iof iprofessional ietiquette iand ito ieffectively
facilitate ia icomprehensive i& iaccomplished isystem iof icontinuing iprofessional
i
solutions.” i
i
Products of the company i i i
The ionly ibrand i iin iindia iand iabroad iwhich iis ihaving ithe icall icentre ifor
student i ifor ithe imentioned iservices.
i
iimost iiwell-known iiforeign iieducation iiconsultants iiin iiIndia. iiIt iimakes iia
iithroughout iithe iiworld iifor iiits iiadmission iicounseling iibecause iiit iihelps
iicounselors iiin iiIndia. iiIn iithe iihistory iiof iiILP iiOverseas iithere iihave
iiPlanners iihas iia iiteam iiof iithe iibest iivisa iicounselors iiin iientire iiIndia.
iiThere iiare iivery iiwell iitrained iiand iihave iimore iithan ii14 iiyears iiof
iiexperience iiin iithe iivisa iicounseling iiprocess. iiSo iia iistudent iican iigrasp
iithe iiopportunity.
iifriend iiof iistudents. iiThey iiunderstand iithat iistudying iiabroad iifor iithe
iifirst iitime iican iibe iia iihuge iichallenge iifor iimost iiof iius. iiSo, iiILP iiprovides
iifor iiall iithe iiexaminations iisuch iias iiGRE, iiGMAT, iiIELTS, iiand iimany
iimore. iiThey iiprovide iithe iibest iicoaching iiclasses iifor iiall iiEnglish
iientrance iiexams.
Keeping iin imind ithe imost icritical ineeds iin itoday icontext, iI ihave
i emerged ias ia iservice ipartner iproviding iclients ia ione istop isolution
i offering ia igamut iof iservices i“ iTraining i&development, i, iInternational
i & iNational iplacements i& iStudent iexchange iprogram iabroad. iMore
i are iIndia's i1st iOrganization ito ilaunch ia icustomer icare ifor ithe istudents
i for ithe imentioned iservices iTraining i&development, iInternational i i i&
i National iPlacement i& iStudent iexchange iprogram iabroad. iThus,
i mission iis ito iestablish ihigh istandards iof iprofessional ietiquette iand ito
i effectively ifacilitate ia icomprehensive iand iaccomplished isystem iof
i continuing iprofessional idevelopment ifor ievery ipossible iprofession
i through iour iexceptional itraining isolutions. i
iion iinew iitalents iiand iithey iialso iifocus iimore iion iitheoretical iiapproach
iitowards iieducation.
iistudents iifor iifree iiwhereas, iiIt iihelps iistudents iito iipursue iinew
iiterms ii(food, iitravel), iietc. ii& iithey iiprovide iia iivaried iinumber iiof
iischolarships iito iithe iistudents iiand iiit iibenefits iievery iisingle iistudent iito
iiand iilifestyles ii=A iihuge iibenefit iiof iistudying iiabroad iiis iigaining
iilifestyles.
ILP iiOverseas iihelps iiin iiGetting iia iihigher iiquality iiof iieducation ii ii ii ii
ii ii ii ii ii iiOne iiof iithe iimain iireasons iiILP iiOverseas iistudy iiabroad iiis
iithe iistandard iiof iiteaching. iiHaving iiaccess iito iia iihigher iilevel iiof
ILP iiOverseas iihelps iito iiApply iifor iifurther iistudy iiabroad ii: ii
ILP iiOverseas iigives iian iiimportant iiaspect iiof iisearch iistudents iiwho iiare
iifurther iistudying iiabroad. iiSo, iistudents iihave iithe iibenefits iito iiview
iiILP iiis iirenowned iithroughout iithe iiworld iifor iiits iiadmission iicounseling.
ILP iiOverseas iihelps iito iiprovide iiVISA iifacilities ii=
International iiLearning iiPlanners iihas iia iiteam iiof iithe iibest iivisa
iicounselors iiin iiIndia. iiThere iiare iiInternational iiLearning iiPlanners iihas
iia iiteam iiof iithe iibest iivisa iicounselors iiin iiIndia. iiThere iiare iivery iiwell
iitrained iiand iihave iimore iithan ii14 iiyears iiof iiexperience iiin iithe iivisa
iicounseling iiprocess.
ILP iiOverseas iieven iithough iiwe iihave iia iiteam iiof iiexperts, iiwe
iiunderstand iithat iistudying iiabroad iifor iithe iifirst iitime iican iibe iia iihuge
iichallenge iifor iimost iiof iius. iiSo, iiILP iiprovides iia iihost iiof iisupport
The iiInternational iiLearning iiPlanners iiteam iihas iimore iithan ii14 iiyears iiof
iiexperience iiin iioverseas iieducation iicounseling, iiadmission iicounseling,
iiwas iiawarded iia iinoble iiprize. iiOf iicourse, iisuch iia iiprecious iimoment
iiwill iibe iiregarded iias iione iiof iithe iimost iimemorable iimoments iiin iithe
iietc.
ILP iiOverseas iiare iialso iivery iihappy iito iibe iia iipart iiof iiIDP. iiIDP iiis iia
iiglobal iileading iiinternational iieducation iiservice iiwith ii900 iieducations
iidestinations. iiThey iihelp iistudents iito iichoose iithe iicourse iithat iisuits
iithem.
IDP iiIELTS iiis iian iiofficial iipartner iiof iitest iiregistration iipartner iiand iithey
iieven iiguide iistudents.
OBJECTIVES ii
PRIMARY iiOBJECTIVE
• iiThe iiprimary iiobjective iiof iithe iiresearch iiis iito iifind iiemployees’
ii satisfaction iilevel iiof iithe iiorganization.
SECONDARY iiOBJECTIVES
• iiTo iiaccess iithe iigeneral iiattitude iiof iithe iiemployees iitowards iiILP
ii Overseas
• iiTo iiunderstand iithe iiproblem iiof iithe iiemployees iiin iithe iiworking
ii condition.
• iiTo iiknow iihow iiemployees iiopinion iiabout iiwork iiplace, iipay iiand
ii benefits.
• iiTo iistudy iiand iianalyses iithe iivarious iifactors iiaffecting iithe iiemployee
ii satisfaction iilevel.
i SCOPE iOF iTHE iSTUDY
The istudy iaims ito iunderstand ithe iemployee isatisfaction iand icustomer
satisfaction i iin iILP ioverseas i iwhich icovers ithe ivarious iworking ischedule,
i
position ietc.. i iand ialso ihow ito ihandle ithe icustomer i, ihow ito iknow ithe ineeds
i
and iwants iof ithe icustomers i.The iscope iis ito iunderstand ithe iemployee
i
satisfaction iand icustomer isatisfaction i. iThe istudy iis iconducted iat iILP ioverseas
i
covering i50 iemployees iand idata icollected ibased ion ithe iquestionnaire
i
prepared. i
i
The ibackbone iof ithe iemployee isatisfaction iis irespect ifor iworkers iand
employee ithey iperform. iAnd ieasy irevenue ifor iemployee ito idiscuss iproblems
i
with iupper imanagement ishould ibe imaintained iand icarefully imonitored. iThe
i
study iwas idone ito iknow ithe iemployee isatisfaction iin iILP ioverseas iEmployee
i
are ibackbone iof ievery iorganization iso ithe iorganization ishould iconsider ia ilot
i
the iemployee ishould ibe imotivated iand isatisfied. iSo ithat ithey ican iwork imore
i
and ihence ito ireach ithe iorganization iis ito iits igreat.
i
List of foreign countries afflicted with ILP
ii ii ii ii ii ii ii
Overseas
ii
USA iieducation iican iiafford iithem iithe iibest iicareer iiprospects iiin iinear
iifuture.
American iiuniversities iiare iiwell iiknown iito iihave iilarge iicampuses iithat
iisupport iistudents iiin iitheir iiacademic iineeds iiby iihaving ii24/7 iilibrary
iifeatures iithat iiboost iiprofessional iicareer iiaspects iiof iia iistudent iisuch
iias iicareer iiaffairs iiand iimany iifuture iiILP iiOverseas iihelp iiyou iiwith iithe
iibest iiIELTS iiteaching iiso iiyou iican iiget iia iigood iischolarship.
iiILP iiOverseas, iiUnited iiKingdom iiis iialso iiknown iias iithe iiUK, iiis
iiworld.
ILP iiOverseas iiUK iihas iithe iibest iiquality iiof iieducation iiin iithe
iientire iiworld iisince iiit iiis iiassessed iiby iiofficial iibodies iisuch iias
They iiguarantee iithat iiinstitutes iiin iithe iiUK iimaintain iithe iilong-
standing iitradition iiof iiexcellence iiin iieducation. ii
iiILP iiOverseas iistudy iiin iiCanada:
iiILP iiOverseas iiCanada iiis iiconsidered iito iihave iione iiof iithe iibest
iilandscape.
iinot iienough, iithe iicost iiof iiliving iiand iituition iifees iifor iiinternational
iistudents.
New iiZealand iiis iia iivery iipeaceful iicountry iiin iithe iientire iiworld. ii
ILP iiOverseas iiNew iiZealand iiprovides iiplenty iiof iiopportunities iito
iiinternational iistudents iiin iiterms iiof iifull-time iiemployment iiand
iiPR iion iicompletion iiof iieducation iibut iithe iiprivate, iipublic iiand
ILP iiOverseas iiis iia iigreat iiplace iito iireceive iihigher iieducation iiin
iithe iientire iicountry.
iiin iiSwitzerland.
Currently, iiAustralia iiis iiconsidered iito iibe iithe iithird iimost iipopular
iidestination iifor iiinternational iieducation iiamong iiIndian iistudents.
In iiaddition iito iithat, iisome iicountries iiconsider iiAustralia iito iibe iithe
iifirst iichoice iiof iistudy iidestination.
iistudies. ii
In iiRussia, iiinternational iistudents iiare iilikely iito iireceive iia iiquality
iieducation iiin iia iiculturally iidiverse iienvironment.
ILP iiOverseas iimakes iimost iiof iithe iiEuropean iicountries iieffort iito ii
convince iitheir iiforeign iigraduates iito iistay iiand iiwork iiafter
iigraduation iito iistudents
Problem identification
ii ii
Recommendation
1. • iiProduction, iiand iiControl iiin iiExpenses iiLike iiAdministrative,
iiselling iiEtc.
• iiThe iifirms iishould iihave iiproper iicheck iiall iiprocess iiof iithe iiplant. ii
• iiThe iicompany iihigh iiinventory iiso iiI iisuggested iithat iithe iifirm iimust
iireduce iithe iistock iiby iiincrease iisales.
thank you
i i