Professional Documents
Culture Documents
WHAT IS A SELF-INTRODUCTION?
A self-introduction contains key facts and relevant details about a
person and serves a specific objective. The objective can either be
employment, professional networking, or even just delivering a good
impression. A good and effective self-introduction should not just be
information-driven; it must also be visually captivating and
strategically outlined.
Giving a self-introduction speech is something you have to do
relatively often in most business and academic settings.
Introducing yourself can be awkward enough in one-on-one situations.
Keep your introduction short and concise
SELF INTRODUCTION:
Online application
Email application
Physical application
Some companies will also ask you to provide references with your job
application. You may also be asked about your availability for work.
JOB APPLICATION LETTER:
S.Z.Shaheen bee
122,Thindivanam main
Road somasipadi
Thiruvannamalai -606611
The HR Manager
Interglobe aviation
Gurgaon, Haryana– 122002
MASS COMMUNICATION:
Companies may use a variety of resources, such as social media
marketing and television advertisements, to reach members of their
target audiences and motivate them to complete an action, such as
making a purchase.
INTERNAL COMMUNICATION:
UPWARD COMMUNICATION:
Professionals share information up the chain of command, from an
employee to someone higher in the company's hierarchy. Examples
include surveys, feedback forms and Q&As in meetings.
DOWNWARD COMMUNICATION: Professionals share
information down the chain of command, from an executive or
more senior employee to employees lower in a company's
hierarchy. Examples of this include company-wide emails, instant
message announcements from a manager to their team and
department newsletters.
LATERAL COMMUNICATION: Professionals share
information with individuals on a similar level within a business.
Transparency about communication at the top levels of an
organization can result in improved employee trust.
METHODS OF COMMUNICATION:
Web-based communication
Telephone meetings
Video conferencing
Face-to-face meetings
Reports and official documents
Presentations
Forum boards and FAQs
Surveys
Customer management activities
3. Receiver:
The person to whom the message is meant for is known as receiver or
communicate.
4. Channels:
Information is transmitted through certain channels (e.g., radio,
television, telephone, letter, e-mail, etc.). The media is selected by the
sender considering various factors.
5. Symbols:
These are the words, actions and signs which are passed on by the
sender while communicating with the receiver.
6. Feedback:
When the receiver acknowledges the message of the sender and
responds back to him/her, feedback takes place. Without feedback
communication is incomplete.
PRINCIPLES OF COMMUNICATION:
Clarity
Conciseness
Objectivity
Consistency
Completeness
Relevancy
Audience Knowledge
Importance of communication
Helps in increasing productivity
Helps in increasing customers
Enhances business partnership
Information exchange
EX NO:04 PRONOUNCIATION,INTONATION
DATE: AND ARTICULATION
PRONOUNCIATION:
Pronunciation includes features of language (vocabulary and
grammar) and skills (speaking and listening). Like vocabulary and
grammar, we pronounce by noticing and understanding rules and
patterns which lie beneath the surface of speech
Pronunciation is all about making sure you sound clear and are
easy to understand. By using the correct sounds when you speak,
others can quickly understand what you're trying to say.
ELEMENTS OF PRONUNCIATION
1. Stress
2. rhythm
3. pitch and
4. intonation
RULES OF PRONOUNCIATION:
Rule 1: Short words have short vowels
Rule 2: Two vowels side-by-side make a long vowel
Rule 3: Keep vowels short before double consonants
Rule 4: Pronounce double consonants as a single letter
Rule 5: Pronounce double consonant TT as D
Rule 6: If E is at the end of a word, it’s silent
Rule 7: Pronounce C like S when it’s followed by I, E, or Y
Rule 8: Pronounce the word ending TION with a SH sound
Rule 9: G and K are always silent before N at the beginning of a
word
Rule 10: Pronounce S like Z at the end of a word
Rule 11: Pronounce S like Z between two vowels
Rule 12: Pronounce X like GZ before a stressed syllable
Rule 13: Pronounce X like Z at the beginning of a word
Rule 14: Y is both a consonant and a vowel
Rule 15: NG sometimes sounds like two letters stuck together
Rule 16: Unstressed vowels make a “schwa” sound
Rule 17: Past tense endings aren’t always pronounced as D
Rule 18: Sometimes H is silent
Rule 19: Pronounce OO as a short U when it’s followed by K
Rule 20: Pronounce EI as a long E if it comes after C in a stressed
syllable
Rule 21: Pronounce S, Z and G like a French speaker in specific
words
Rule 22: OU has many pronunciations
Rule 23: Stress on the first syllable makes the word a noun
Rule 24: L becomes dark near the end of a syllable
Rule 25: TH can be voiced or unvoiced
Types of pronunciation
a. Phonetics
b. Word stress
c. Sentence stress
Benefits of pronunciation
Pronunciation is all about making sure you sound clear and are easy to
understand. By using the correct sounds when you speak, others can
quickly understand what you’re trying to say.
Good pronunciation can help improve your social skills.
INTONATION:
Intonation is a complex system of meaning communicated
through the rise and fall of a speaker's voice. English speakers use it to
communicate many different types of meaning
Intonation is very important in communication as it gives
information beyond just the basic meaning of the words. It can
express the speaker's attitude or feeling about something, as well as
giving grammatical information (such as distinguishing between a
statement and a question).
FALLING TONE
RISING TONE
FALL-RISE INTONATION
The main function of fall-rise intonation is to show that the
speaker is not certain of the answer they are giving to a
question, or is reluctant to reply. It is also used in polite
requests or suggestions.
ARTICULATION:
Articulation refers to how clearly someone forms
words. It includes the ability of a speaker to be coherent and easily
understood. Articulation involves using proper pronunciation and
grammar and using an appropriate volume and rate of speech.
the ability to physically move the tongue, lips, teeth and jaw to
produce sequences of speech sounds, which make up words and
sentences.
When you feel comfortable speaking with others or to group, you may
ne more likely to volunteer for presentations or special projects,
making you an important asset to your company and improving your
chances of being recognized by your supervisors. This ability can help
you stand out and may lead to promotions or other career
advancements.
Types of articulation
The four types of articulation disorders are collectively referred to as
SODA, which stands for;
Substitution
Omission
Distortion
Addition
EX NO:05
DATE: WORK PLACE COMMUNICATION
WORKPLACE COMMUNICATION:
Workplace communication is the means by which employees
exchange information and ideas. Communicating effectively is a
critical aspect of getting any job done, whether it occurs in-person or
virtually and is part of the internal communications efforts within an
organization.
Verbal
Body
phone
Written
Showing respect
Active listening
Positive body language
Ask questions
Follow email etiquette
Be open-minded
Give feedback
COMMUNICATION PROCESS AT WORKPLACE
• Workplace success depends on the ability to communicate
with others.
• From developing targeted messages to motivating workers and
creating messages that keep us safe with increasing productivity
and better work environment, leading to career success.
• Effective workplace communication skills are among the skills
we assume every worker picked up along the way.
Formal communication
Informal communication
FORMAL COMMUNICATION :
INFORMAL COMMUNICATION:
Learn to listen
You have to over-communicate just to
communicate
Avoid relying on visual aids
Put Yourself in Other People’s Shoes
Try Humility
Ask for honest feedback
Engage the audience in discussion
Don’t Write, Talk
Accept the Fear
Start and end with key points
Use the PIP approach
Get to know your audience
Focus on earning respect instead of laughs
INTERNAL OPERATIONAL
• To create, implement and track success of business operational
plan
• Discussions, instructions, reports, e-mail etc. Intranets like this
one from Deere & Company are used for internal communication.
External operational- with concerning parties outside the
organization
• Suppliers, service companies, customers, governments, general
publics
• Direct selling
• Advertising the business
• Coordinating with contractors, consultants and suppliers require
skillful communication
• Lobbing with government agencies, exchange commission,
environmental protection agencies
PERSONAL COMMUNICATION:
• Helps to make and retain relationship the business require
much
• It affects the attitude of employees and attitude affects
performance
• The culture of an organization affects the personal
communication among the employees
• Personal communication
EX NO:06 MASTERING: THE ART OF GIVING
DATE INTERVIEWS
OBJECTIVES OF INTERVIEW:
It helps to verify the information provided by the candidate.
It helps to ascertain the accuracy of the provided facts and
information about the candidate.
What the candidate has written in the resume are the main
points. What other additional skill set does he have.
It not only gives the interviewer information about the
candidate’s technical knowledge but also gives an insight
information of creative and analytical skills.
It helps in establishing the mutual relation between the
employee and the company.
1. General Interview:
Tell me about yourself. Answer this question as if the
interviewer has asked, “Why are you here today?”. Present your
significant professional and academic qualities for the position.
Do not include personal information such as your age. Be
concise.
3. Stress Interview:
It is designed to place the interviewee in a stress situation in
order to observe the interviewees reaction.
4. Disciplinary interview:
Disciplinary interviews are occurring when an employee has
been accused of breaching the organization’s rules and
procedures.
5. Counseling interview:
This may be arranged to find out what has been troubling the
workers and why someone has not been working.
6. Evaluation interview:
This is an interview which takes place annually to review the
progress of the employee is called the evaluation interviews.
Naturally, it is occurring between superiors and subordinates.
The main objective of this interview is to find out the strengths
and weaknesses of the employees.
7. Unstructured interview:
When the interview does not follow the formal rules or
procedures. It is called an unstructured interview.The discussion
will probably be free-flowing and may shift rapidly form on the
subject to another depending on the interests of the interviewee
and the interviewer.
8. Structured interview:
Structured interviews follow formal procedures predetermined
with an agenda or questions.
Interview skills
Interviewing skills are the emotional and tactical techniques that make job
seekers more effective when interviewing for a new position.
These skills are important to gain, just like the technical skills and workplace
skills you need to perform well in a position.
EX NO:07 WRITING FOR MEDIA AND
DATE: CREATIVE WRITING
INTRODUCTION:
Writing for media includes new releases, feature stories,
interviewing for print and broadcast and other information gathering
technique.
It explores the linkage between print, broadcast and public relations
styles; outlines the nature of good writing and synthesis and integrates
professional skill and concepts
Media writing is the process of writing content for mass publication
through particular media outlets. This may include newspaper,
magazines, popular websites, blogs, social media and other
publications.
Many professionals from all backgrounds use media writing, but they
also require specific skills to communicate effectively with readers.
1. Accuracy
2. Completeness
3. Efficiency
4. Precision
Types of media writing :
News
Feature
Reviews
Columns
Investigate
Digital
Sports
Editorial
CREATIVE WRITING:
Tips
Know your audience
Write what you know
Creativity is key
Push your imagination
Techniques used in creative writing
Character development
Plot development
Point of vie
EX NO:08
DATE: EFFECTIVE PRESENTATION
Effective presentation
A presentation conveys information from a speaker to an audience.
Presentations are typically demonstrations, introduction, lecture, or
speech mean to inform, persuade, inspire, motivate, build goodwill, or
present a new idea/ product.
Types of presentation
Informative
Instructional
Arousing
Persuasive
Decision- making
Presentation skills are what you need to know to be able to give and
engaging, effective presentation.
The steps to creating a successful presentation are preparation,
delivery, and follow-up.
Employers want to know you have the necessary skills to research,
analyze, and create a presentation, plus the communication skills
needed to deliver it and field questions afterward.
You can highlight your skills to employers through your resume,
cover letter, and interview.
Create and Design the Presentation
Research writing
Research writing is that uses evidence from journals, books,
magazines, the internet, experts, etc. to persuade or inform an
audience about a particular point. In academic research writing,
emphasis is put on bringing together individual insights and results.
Creating a successful paper is a different process for everyone. Some
writers require complete silence with no distractions, while others
crave noise while they work. While no guide can help you find what
situations will work best for you to write, there are steps in the writing
process that promote a cleaner, better final draft. The general steps
are: discovery\investigation, prewriting, drafting, revising, and editing.
Prewriting
Drafting
Revising
There are two different scopes of revision: global and local. Global
revision involves looking for issues like cohesion and the overall
progression of your paper. If your paper has paragraphs that do not
flow into each other, but change topic abruptly only to return to a
previous thought later, your paper has poor cohesion.
If your topics change from paragraph to paragraph, it is necessary to
either consider altering the order of your paragraph and/or revising
your writing either by adding to existing paragraphs or creating new
ones that explain your change in topic. A paper that includes smooth
transitions is significantly easier to read and understand.
Editing
The final stage in writing a paper requires a review of what you have
written. In this last read of your paper, you should look for any
grammar, spelling, or punctuation errors that have slipped through the
cracks during the revising stage, or that were introduced in your
revisions.
Reading your paper aloud, or asking a friend to read your paper to you
is a good way to catch errors. Often if you read your own paper,
especially out loud, you can catch errors in grammar, spelling, and
punctuation.
Though this step seems minor within the process of writing, it is an
easy way to prevent the loss of points over simple mistakes.
The formatting required for your paper will change depending on the
field of your topic. Generally, the sciences and business and
economics use APA or CSE formatting. English, and other humanities
will use MLA, and History uses Chicago. The appearance of inner-
text citations, and Works cited page will all be affected by these
different formats. Consult your syllabus or ask your professor to learn
what format you should use.
Report writing
Report writing is a formal style of writing elaborately on a topic. The
tone of a report and repot writing format is always formal. The
important section to focus on is the target audience. Reports make it
easy to catch someone up to speed on a subject, but actually writing a
report is anything but easy.
There are many types of reports – sales reports, marketing reports,
school reports, social media reports and more.
But no matter which type of report you have to write, it must follow
the correct report writing format. With the right format, your report
will be easy to read and understand.
First of all, a report is unlike an essay, blog post or journalistic article.
The main idea of a report is to present facts about a specific topic,
situation, or event.
Now we're getting to the good part — the ultimate report writing
format. While this may vary based on the data and information you
pull, following along with this format is always going to be a great
way to start off any report.
Recommendations
Appendices
This is the section where you list all your sources if it’s a research
report. You should also add any links that are relevant to the report —
or previous reports about the same topic.
Following a report writing format is only one part of the process. You
also need to be conscious of how you put the written content and the
visuals together.
2. Use as much visualization as possible, but not “just for the sake
of using visuals.” Make sure every visual has a purpose.
3. Review your writing skills to craft a well-written report. For
example, use active voice and refrain from using too many
acronyms. Also, use simple language and stay away from word
stuffing.
6. Try to keep the appendix small. Don’t make it so long that it gets
burdensome.
Table of Contents
Always leave the Table of Contents page until the end. After all, you
can’t write a table of contents if you don’t know all of your page
numbers yet.
However, if your Body outline already has each of your section and
subsection titles defined, you can add those to the contents and leave
the numbering for later.
Having a Table of Content pages makes it easy for your readers to find
the information they're most interested in quickly and easily,
improving overall readability. So, you absolutely do not want to skip
this step.
Summary
Introduction
In the introduction, state what the report is about and why it has been
created. Depending on the length of your report, the introduction
could range from one single paragraph to an entire page long.
Body
The body of your report is where all the information is put together
and will be the longest section of your report. This will likely span
several (anywhere from 5-50) pages. Follow your initial outline to
maintain consistent flow in the content creation. Write the body
content as sections and subsections.
Conclusion
Example