Microsoft in the Era of AI for

Healthcare
Dhanshri More, Xiaoqi Ye, AI/ML Global Black Belt
 What can AI do for you?

Productivity & Cost savings & Improving

job satisfaction efficiency outcomes

NHS Somerset is saving 24
hours of staff time weekly over
the last six months with AI-
based Virtual Assistant
MDLIVE for Cigna cuts wait
times by 50 percent and over
$1M each by predicting
changing healthcare demands
with Azure Machine Learning
Mount Sinai’s predictive AI tool
can identify patients at risk of
malnutrition with over 70
percent positive predictive value
 Top 10 generative AI use cases for healthcare

Patient Clinical and

Claims Fraud detection
engagement operational Value-based
management and
and support workflow care
cybersecurity
automation

Accelerated Language Medical

Chatbots and Predictive
automation translation and research and
virtual analytics and
for care natural language personalized
assistants forecasting
management processing care

*Microsoft products and services (1) are not designed, intended or made available as a medical device, and (2) are not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be
used to replace or as a substitute for professional medical advice, diagnosis, treatment, or judgment. Customers/partners are responsible for ensuring solutions comply with applicable laws and regulations. Generative AI does not always provide
accurate or complete information. Customers/partners will need to thoroughly test and evaluate whether an AI tool is fit for the intended use and identify and mitigate any risks to and users associated with its use. Customers/partners should
thoroughly review the product documentation for each tool.
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