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Assessment 1: Dashboard Metrics Evaluation

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Student Name

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Capella University

mNHS-FPX 6004 Health Care Law and Policy


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Prof. Name

Date
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Dashboard Metrics Evaluation

Introduction

This analysis centers on assessing dashboard metrics against national or state


benchmarks, a pivotal task in healthcare systems' evaluation of their performance. By
juxtaposing organization-specific dashboard metrics with established benchmarks, such
as those outlined in the National Healthcare Quality and Disparities Report (NHQDR),
insights can be gained to enhance the quality of care, bolster patient safety, and gauge
healthcare professionals' efficacy within a clinical context. This report scrutinizes Mercy
Medical Center's (MMC) dashboard metrics concerning diabetes care against NHQDR
benchmarks to pinpoint areas for improvement.

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Comparing and Contrasting Dashboard Metrics with NHQDR Benchmarks

MMC, renowned for top-tier care in Shakopee City, caters to a populace of 36,192,

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predominantly aged 21-44. MMC's Public Health Dashboard on Diabetes spans from
the first quartile of 2019 to the fourth quartile of 2020, featuring data on eye exams, foot

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exams, and HgbA1c tests. Notably, MMC's last quarter of 2020 saw 563 patient
admissions. Evaluating MMC's metrics against AHRQ benchmarks reveals a shortfall

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across all tests—11% below the set benchmarks. However, data credibility and
collection methodology remain ambiguous, warranting further elucidation to pinpoint
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performance gaps.

Implications of Not Meeting Benchmarks


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Falling short of prescribed benchmarks for diabetes care bears significant health
ramifications, jeopardizing patient safety and care quality. Subpar HgbA1c monitoring
risks uncontrolled glycemia, fostering diabetes-related complications like heart diseases
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and neuropathy. Moreover, inadequate patient education undermines satisfaction and


trust in healthcare providers, exacerbating financial strains through heightened
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readmission rates and prolonged hospital stays.


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Assessment of Benchmark Underperformance

Critical to diabetes care, the HgbA1c benchmark aids in diagnosing and managing the
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condition, averting dire consequences like retinopathy and cardiovascular ailments.


Timely adherence to this benchmark substantially curtails diabetes-related risks,
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underlining its pivotal role in patient outcomes and organizational performance.


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Ethical and Sustainable Strategies for Benchmark Underperformance

Addressing HgbA1c benchmark underperformance mandates ethical and sustainable


actions targeting healthcare professionals. Embracing autonomy and beneficence,
stakeholders must guide patients on test importance and equitable access to care.
Collaborating with policymakers fosters sustainable diabetes care policies, promoting
holistic patient-centered approaches to mitigate long-term complications.

Conclusion

MMC's failure to meet established benchmarks underscores the imperative of improving


diabetes care. Bridging performance gaps not only enhances patient outcomes but also
fortifies organizational resilience and reputation. Through ethical and sustainable

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interventions, MMC can navigate toward excellence in diabetes care, enriching both
patient welfare and healthcare efficacy.

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References

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AHRQ. (n.d.). NHQDR data tools – national healthcare quality and disparities reports
(NHQDR). Retrieved from https://datatools.ahrq.gov/nhqdr/

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Basu, S., & Sharma, N. (2019). Diabetes self-care in primary health facilities in India –
challenges and the way forward. World Journal of Diabetes, 10(6), 341–349.
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https://doi.org/10.4239/wjd.v10.i6.341
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Cameron, F. J., Moore, B., & Gillam, L. (2018). Two’s company, is three a crowd?
Ethical cognition in decision making and the role of industry third parties in pediatric
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diabetes care. Pediatric Diabetes, 20(1), 15–22. https://doi.org/10.1111/pedi.12786


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Déruaz‐Luyet, A., Raabe, C., Garry, E. M., Brodovicz, K. G., & Lavery, L. A. (2020).
Incidence of lower extremity amputations among patients with type 1 and type 2
diabetes in the united states from 2010 to 2014. Diabetes, Obesity and Metabolism.
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https://doi.org/10.1111/dom.14012
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Kaiafa, G., Veneti, S., Polychronopoulos, G., Pilalas, D., Daios, S., Kanellos, I.,
Didangelos, T., Pagoni, S., & Savopoulos, C. (2020). Is hba1c an ideal biomarker of
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well-controlled diabetes? Postgraduate Medical Journal, 97(1148).


https://doi.org/10.1136/postgradmedj-2020-138756
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Kontoangelos, K., Raptis, A., Lambadiari, V., Economou, M., Tsiori, S., Katsi, V.,
Papageorgiou, C., Martinaki, S., Dimitriadis, G., & Papageorgiou, C. (2022). Burnout
related to diabetes mellitus: A critical analysis. Clinical Practice and Epidemiology in
Mental Health, 18(1). https://doi.org/10.2174/17450179-v18-e2209010

World Health Organization. (2023, April 5). Diabetes. Retrieved from


https://www.who.int/news-room/fact-sheets/detail/diabetes

Zaharia, O. P., Strassburger, K., Strom, A., Bönhof, G. J., Karusheva, Y., Antoniou, S.,
Bódis, K., Markgraf, D. F., Burkart, V., Müssig, K., Hwang, J.-H., Asplund, O., Groop, L.,
Ahlqvist, E., Seissler, J., Nawroth, P., Kopf, S., Schmid, S. M., Stumvoll, M., & Pfeiffer,
A. F. H. (2019). Risk of diabetes-associated diseases in subgroups of patients with

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recent-onset diabetes: A 5-year follow-up study. The Lancet. Diabetes & Endocrinology,
7(9), 684–694. https://doi.org/10.1016/S2213-8587(19)30187-1

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