ASSIGNMENT

OUMH2203
ENGLISH FOR WORKPLACE COMMUNICATION
MAY 2023 SEMESTER

INSTRUCTION

1. All tasks must be delivered in English.

2. The cover sheet of your assignment must contain the following information: Course
code and name / Semester / Your full name and student number / Your email address
and mobile number.
3. For the written assignment, use Times New Roman or Arial, 12-point font, with 1.5-line
spacing in A4 format. Ensure that the assignment you submit is paginated.
4. Present your responses to the tasks in a MULTIPLE portfolio file. Adhere to the following
structure:

i. Part I Task 1 – A recorded video presentation (max 400MB)

ii. Part I Task 2 – Reflective Proposal
iii. Part II – Proof of Online Class Participation

5. Submit your portfolio ONLINE in MULTIPLE files by 18 July 2023.

6. Late submission without prior permission will be penalized with a mark deduction.

8. This assignment accounts for 70% of the total marks for the course:
Part I Task 1 Video Presentation – 40%
Task 2 Reflective Proposal – 20%
Part II Proof of Online Class Participation – 10%

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 ASSIGNMENT QUESTION

This assignment has TWO parts, namely Part I (consists of TWO tasks) and Part II.

PART I
TASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)

PURPOSE
The assignment aims to assess your ability and confidence in preparing and practicing
effective communication skills in a professional setting.

TASK
You are employed in a big hypermarket company in Malaysia. The top management has
instructed you to deliver a presentation to propose the sales plan for the coming Hari Raya
celebration. The aim of the sales plan is to increase sales and ultimately make the
hypermarket the first choice of customers during the festive season. You are required to
submit a 7 - 10 minutes video presentation to be presented in a board meeting. Your
presentation must be professional and suitable for the meeting.

The followings are the requirements that you need to consider in preparing the proposal
presentation:

a. Generate last year’s sales proposal around the Hari Raya period and discuss with
your team which items will be the highlight of this year’s sales. You are encouraged
to discuss some in the e-forum for some ideas. Some of the questions you can
discuss are: What are the most famous items? Where should we feature these items
for easy access? What are some creative ways to assist customers to get everything
they need for Hari Raya? Which items should be at a discounted price? What is the
marketing plan to entice customers to come and shop? etc
b. Plan and write your proposal script in short notes or the complete text. Your video
introduction should state your name, ID, Course, and the purpose of your video
presentation.

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c. Plan the overall look of the video presentation. Use your creativity and add visual
aids. You might want to use applications to further exemplify the presentation like
PowerPoint Presentation, iMovie, Funimate, Adobe and many others.
d. You will also need to decide: on the producer, the surroundings (background,
lighting, soundproof area), and other aspects to consider even though you are not
going to mention them verbally in the presentation.
e. Record the 7 - 10 minutes sales plan presentation to increase the sales of the
hypermarket and to make the hypermarket the first choice of customers during the
festive season.
i. Make sure you have an introduction in the video presentation.
ii. The video screen must capture the top half of your body so that your hand
gestures and facial expressions are visible at all times OR at least 80% of the
recording duration.
iii. The content must be creative and informative in order to effectively propose
the sales plan. In addition, the sales plan must achieve the aims mentioned.
iv. Your presentation must be convincing and professional.
v. You must offer an ending (conclusion) in the video.
f. Make sure the recording content is authentic, clear and engaging. In other words,
“you are the scriptwriter, the speaker and maybe even, the producer!” Thus, you
need to be creative as if you are presenting in a board meeting.
g. Submit your video online according to the instructions. If your video is larger than
400MB, please refer to the guidelines on how to compress your video for
submission. You may also include a link to your video as a backup in Task 2. To get
this link, upload your video to YouTube or an online storage service such as GDrive or
OneDrive. Make sure that your link is NOT set to private access only and that the link
is accessible before you submit your assignment.
h. Your speech will be assessed through 6 criteria:
i. Content: the sales plan for the coming Hari Raya celebration and achieving
the aims
ii. Suitability & Creativity of Proposal,
iii. Presenter’s style and Delivery,
iv. Organisation of Video presentation,
v. Overall and Clarity of the Video; and
vi. Use of Language

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NOTE:

● This is an individual task. The aim is to present confidently and naturally, and NOT to
make a creative video for social media platforms.
● Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

● Remember to refer to Topic 1,3,4,5 and 7 of OUMH 2203 Module

[Total: 40 marks]

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 ATTACHMENT
ASSIGNMENT RUBRICS

OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY 2023 SEMESTER

PART I TASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)
Unsatisfactory
Excellent Good Fair Poor Or
Max
No response
QN CLO Criteria Weight Marks
4 3 2 1 0
Task 3 Content: 1.0 Covers the task in depth Includes good knowledge of Includes some essential A poor attempt at the Very little content 4
1 the sales plan for with details and good the task. knowledge of the task. task. or No content.
the coming Hari explanations.
Raya celebration
The proposal of ideas is The proposal of ideas is The content is moderately The content is not
very comprehensive, good, objective and comprehensive and quite comprehensive or
objective and creative. creative. objective, but lacks objective.
creativity or vice versa.

Ideas are relevant and Ideas are relevant and Ideas may not be fully Ideas are not fully
extended satisfactorily extended adequately with extended; supporting extended, serious lack
with the support of the support of effective examples may not be of supporting examples
effective examples. examples. effective or adequate. that are effective.

Content: 1.0 Both of the aims will be Both of the aims will be The execution of the plan Only ONE of the aims Not achieved. 4
Achieving aims- effectively achieved achieved through the will hopefully achieve the will be achieved through
1) increase sales through the execution of execution of the sales plan two aims, although not the execution of the
2) make the the sales plan very convincing. sales plan
hypermarket the
first choice of
customers
3 Suitability & 1.0 The proposal shows great The proposal shows The proposal is rather stiff The proposal is No originality and 4
Creativity of originality, creativity and professionalism with the and not professional and presented as “reading” no creativity at all.
proposal professionalism. The use of appropriate should be edited suitably and not suitable for a
information presented is creativity and concise for a board meeting. board meeting

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 concise and suitable for
the board meeting.
Excellent use of visual aids
and extra creative efforts
to enhance understanding
of the presentation.
3 Presenter’s Style 3.0 Delivery is effectively
and Delivery natural, fluent,
professional and
confident.
Voice delivery is very clear
with excellent
pronunciation and
enunciation, stress and
intonation.
The gestures and
expressions are natural,
very relaxing and
spontaneous.
3 Organisation of 1.25 The direction and
Video organisation of the video
presentation are well-planned and
capture the audience’s
attention throughout.
The time duration is
excellently met.
The structure and details
of the video are placed in
a logical order and the
information suitable for the
board meeting.
Good use of visual aids and
there are additional
creative efforts to enhance
understanding of the
presentation.
Delivery is natural, fluent,
professional and confident.
Voice delivery is clear with
good pronunciation and
enunciation, stress and
intonation.
The gestures and
expressions are quite
spontaneous.
The direction and
organisation of the video
are good and capture the
audience’s attention
throughout.
The time duration is good.
There are clear attempts to
link details in the video but
in one or two parts, the
6/9
Moderate use of visual
aids and few creative
efforts to enhance
understanding of the
presentation.
Delivery is quite natural,
and fluent, with some
evidence of
professionalism and
almost showing
confidence.
Voice delivery is
somewhat clear with some
errors in pronunciation
and enunciation, lack of
stress and intonation.
The gestures and
expressions show some
signs of nervousness.
A moderate direction and
organisation of the video
and at times able to
capture the audience’s
attention.
The time duration is
between 8-10 minutes.
There are attempts to link
details in the video but the
structure and organisation
presentation.
Lacks visual aids and
any creative efforts
Delivery is not natural/ No attempt to 12
fluent and or audible. deliver the speech
individually.
A lot of reading the
script which hinders the
presentation and focus
of the presenter.
Little effort has been No effort has been 5
made to direct the made to make the
video. video organized or
interesting.
The time duration is
either too short or too
long.
The structure and
organization of ideas in
 way they are presented
effectively keeps the
interest of the viewer.
The beginning and ending
parts of the video are
recognizable and give a
very clear and meaningful
understanding.
3 Overall and 1.25 The overall quality of the
Clarity of the video and the focus were
Video excellent. The presenter is
seen from the top-half
angle at all times.
The video angle and
perfect lighting excellently
capture the speaker.
The audio is excellent.
3 Use of Language 1.5 No errors in grammar and
language that distract the
viewer from the content.
The choices of words are
very appropriate and
suitable for the video and
targeted audience.
Total 10
*QN = Question Number
details appear incoherent.
The beginning and ending
parts of the video are
recognisable, but do not
necessarily contribute to
the viewer’s understanding.
Most of the quality of the
video and the focus were
good. The presenter is seen
from the top-half angle at
all times.
The video angle and good
lighting capture the
speaker.
The audio is good.
Minimal errors in grammar
and language that do not
affect the viewer’s
understanding. The choices
of words are most
appropriate and suitable for
the video and targeted
audience.
7/9
of the video lack direction
that affected the viewer’s
comprehension.
There is no clear beginning
or ending or unexpected/
not interesting.
The quality of the video is
not very good but the
overall focus was
acceptable. The presenter
is seen from the top-half
angle most of the time.
The video angle and
lighting somewhat capture
the speaker moderately.
The audio is OK.
Some errors in grammar
and language affect
viewers’ understanding.
Some of the words used
are not suitable for the
video and targeted
audience.
the video are not
smooth and/or might
contain some mistakes
in the facts that
affected the general
understanding of the
viewer.
OR
The recorded video is
organised for a social
media platform rather
than to deliver a
presentation to a board
The quality of the video The quality of the 5
is acceptable but the video and the
overall focus was not overall focus is very
good or quite bad. poor and not
acceptable.
The video angle and
lighting poorly capture
the speaker, too many
animations.
Inaudible audio
A lot of errors in Too many major 6
grammar and language errors and very
affect viewers’ poor grammar and
comprehension. The language. The
choices of words are language used is
very poor and not not suitable for the
appropriate for the video and targeted
video and targeted audience.
audience.
40
PART I
TASK 2: REFLECTIVE PROPOSAL (20 MARKS)

PURPOSE
The assignment aims to assess your ability to describe basic language-based skills in
interpersonal communication, business etiquette and relationship-building in workplace
contexts.

TASK
IMPORTANT: This task is a continuation of your video presentation of Task 1: A proposal to
increase sales and ultimately make the hypermarket the first choice of customers during the
festive season.

Write a critical reflection on the process of carrying out the proposal presentation. The
structure of this proposal follows the basic essay structure of the introduction, body and
concluding paragraphs. Refer to the sample outline below.

Your Reflective Proposal MUST include the following FIVE criteria and each criterion should
be written in paragraphs between 300 and 350 words:

i) Reflection on the PROCESS; the planning stage of the video, during the recording
of the video and after the video has been recorded. Describe the timeline of
completing the task and the preparation of visual aids. How long did you plan and
record etc? How important are creativity and innovation in this task? Why do you
say so?
ii) Reflection on the CONTENT (the topic/ issue). Did you manage to refer to the
module for the content? Do you feel that there is/ are differences between writing
a proposal and presenting a proposal? During the process of recording the video
proposal, there might be some instances where you realised the content could
have been organised better, share this experience too.
iii) Reflection on the CHALLENGES that you faced in this assignment. How did you
overcome your shyness/ lack of confidence in delivering the speech? Did you face
any issues with the recording and editing? Share your challenges on the language

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 process too – vocabulary and grammar in writing and delivering the speech.
Describe well.
iv) Show the video to ONE PERSON and inquire if the proposal presentation is
suitable for a board meeting. If he/she believes the presentation is not suitable,
ask for other suggestions that might help improve the presentation or the
presenter (you). Share this person’s thoughts on the strengths and weaknesses of
your presentation and compare them with your own belief.
v) Your PERSONAL THOUGHTS about completing this assignment (the video proposal
presentation and Reflective Proposal). How do you feel about it? Describe too,
what are the advantages/disadvantages of this assignment.If you feel the video
proposal recording and/or Reflective Proposal is/are not advisable, what would be
a better alternative? Explain your rationales.

REMINDERS:

i. A Reflective Proposal is writing to evaluate, summarise, analyse, reflect on an

individual’s journey of some particular actions. It is almost similar to journal
writing.
ii. Plagiarism is a serious offense. Avoid using or claiming other people’s writing in
this assignment.
iii. Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

[Total: 20 MARKS]

REFLECTIVE PROPOSAL OUTLINE

Video Link: xxxxxxxxxx

Introduction
(7-10 lines)

Body
(all the 5 criteria mentioned above)

Conclusion
(7-10 lines)

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OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY 2023 SEMESTER
PART I TASK 2: REFLECTIVE PROPOSAL (20 MARKS)

Unsatisfactory
Excellent Good Fair Poor Or
Max
*QN CLO Criteria Weight No response
Marks
4 3 2 1 0
Task 1 Introduction 0.5 The introduction is The introduction is The introduction is There is no clear There is no 2
2 excellently written. good. sufficient introduction. introduction.

1 Reflections 3.5 A convincing, critical A critical and detailed A thorough and Demonstrates a lack High possibility of 14
and detailed discussion of the detailed discussion of of understanding plagiarism.
discussion of the activity; pre, during activity; pre, during and insights into the
activity; pre, during and post and post 5 criteria required.
and post

Demonstrates very Demonstrates good Demonstrates Less than 5 criteria Does not
good understanding understanding and satisfactory are elaborated. demonstrate
and insights into the insights into the 5 understanding and understanding nor
5 criteria required. criteria required. insights of 5 criteria Too few personal insights into the 5
required. reflections and criteria required
All 5 criteria are All 5 criteria are examples are OR
elaborated elaborated well, All 5 criteria are unimportant or not The word count is
extensively and very within 300-350 elaborated, within detailed. less than 249 words.
descriptively, with words 300-350 words. OR
more than 350 Word count is much
words per criterion. Personal reflections Some personal less than 300 words
and relevant reflections and (150 – 249 words).
All personal examples are relevant examples
reflections and essential and are somewhat
relevant examples detailed. essential and
are very essential detailed.
and detailed.
1 Conclusion 0.5 The conclusion is The conclusion is The conclusion The conclusion is There is no 2

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 well connected to all connected to all the shows some not clearly written. conclusion.
the reflections. reflections. connections to the
reflections.

1 Language/ 0.5 The writer makes no The writer makes The writer makes The writer makes a Writing is generally 2
Grammar errors in grammar or minimal errors in some errors in lot of errors in incomprehensible
spelling that distract grammar, structure grammar, structure, grammar, structure due to grammar,
the reader from the and spelling that do or spelling that affect or spelling that structures and
content. not affect the the reader’s affect the reader’s spelling mistakes.
reader’s understanding. comprehension.
understanding.

Total 5 20
*QN = Question Number

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PART II
ONLINE CLASS PARTICIPATION (10%)

Discuss the following topic(s) in the forum and submit proof of your participation in the
online discussions:

1. Share examples of successful meetings. What makes the meeting successful?

2. Communicating in the workplace can present some challenges. Explain what

challenges you have encountered when speaking in English in the workplace.

[Total: 10 Marks]

INSTRUCTIONS ON HOW TO SUBMIT PROOF OF ONLINE CLASS PARTICIPATION (10%)

Do the following:
1. Select the BEST FIVE (5) posts of your own from the e-forum discussion set up by your tutor.
2. Take screenshots of the posts and include them in your assignment as IMAGES.
3. The screenshots should be in an image file (either JPG or PNG format). See the screenshot
example below.
4. The screenshots should show CLEARLY display: Name, Discussion Title, Day, Date, and Time.

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 OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY SEMESTER 2023
PART II: ONLINE CLASS PARTICIPATION (10 MARKS)

Excellent Good Fair Poor Unsatisfactory Max

QN CLO Criteria Weightage 4 3 2 1 0 marks

Quality of All five comments are Four of the Two or three of the One post was Postings are done
Postings good, appropriate, comments are good, comments are submitted. OR past the
relevant, meaningful, appropriate, relevant, somewhat good, All posts are done in assignment
and respectful. meaningful, and appropriate, one day. timeline.
Postings reflect active respectful. meaningful and OR None of the OR No postings
participation within Postings reflect respectful. comments is good given as proof of
1,2 2 2.5 the assignment participation within Postings show and relevant. participation in 10
timeline. the assignment relatively short OR Comments are discussion
timeline. participation time. short responses that
are not substantial
or meaningful.
Minimum effort (e.g.
“I agree with Tina”)

Total Marks 2.5 10

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