ASSIGNMENT

OUMH2203
ENGLISH FOR WORKPLACE COMMUNICATION
JANUARY 2024 SEMESTER

INSTRUCTION

1. All tasks must be delivered in English.

2. The cover sheet of your assignment must contain the following information: Training
code and name / Semester / Your full name and student number / Your email address
and mobile number.
3. For the written assignment, use Times New Roman or Arial, 12-point font, with 1.5-line
spacing in A4 format. Ensure that the assignment you submit is paginated.
4. Present your responses to the tasks in a MULTIPLE portfolio file. Adhere to the following
structure:

i. Part I Task 1 – A recorded video presentation (max 400MB)

ii. Part I Task 2 – Reflective Proposal
iii. Part II – Proof of Online Class Participation

5. Submit your portfolio ONLINE in MULTIPLE files by 12 March 2024.

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6. Late submission without prior permission will be penalized with a mark deduction.

8. This assignment accounts for 70% of the total marks for the training:
Part I Task 1 Video Presentation – 40%
Task 2 Reflective Report – 20%
Part II Proof of Online Class Participation – 10%

ASSIGNMENT QUESTION

This assignment has TWO parts, namely Part I (consists of TWO tasks) and Part II.

PART ITASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)

PURPOSE
The assignment aims to assess your ability and confidence in preparing and practicing
effective communication skills in a professional setting.

TASK
You are an English language trainer working for a multinational company in Kuala Lumpur,
Malaysia. The company has a diverse workforce with employees from different cultural
backgrounds and English is the primary language for official communication. The HR
department has identified a need for employees to improve their English communication
skills in the workplace. You were tasked to conduct training to address this need and
provide practical guidance for effective workplace communication in English.

The training sessions were successfully conducted for the employees at different levels and
departments within the company from July – October 2023.

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You are required to submit a 7 - 10-minute video presentation to report the success of the
training sessions. The video will be previewed in a board meeting; therefore, your video
presentation must be professional and suitable.

The following are the requirements that you need to consider in preparing the report
presentation:

a. As the first step, focus on the objective (or more than one) to support the mission
and vision of the company to conduct the training.
b. Plan, construct and imagine the implementation of the English Communication
Training sessions. Be aware of the basic details of the training: duration, date, time,
staff levels and department, objectives, skill-based activities, expenditure, and
others. You must be able to link some of the details to the video report.
c. Remember to refer to Topic 3, 4, 7 and 10 of OUMH 2203 Module. You must
understand the conventions of a board meeting, making presentations, using
graphical presentations and the format of a report.
d. Prepare your notes and visual aids for the report. You might want to use applications
to further exemplify the presentation like PowerPoint Presentation, iMovie,
Funimate, Adobe and many others.
e. The graphical presentations (graphs/charts etc) must support your report and
further clarify the success of the training sessions.
f. Record the 7 – 10 minutes report presentation. Marks will be deducted for speeches
that do not adhere to the time duration.
i. Look confident and professional. Your background and recording details must be
good too.
ii. Make sure you have an introduction in the video presentation.
iii. The video screen must capture the top half of your body so that your hand
gestures and facial expressions are visible at all times OR at least 80% of the
recording duration.
iv. Make sure that you greet the board and briefly introduce yourself and the
report. You must exude professionalism.
v. Structure your video according to the report format.
vi. Organise the content to report on the basic details of the English
Communication Training sessions to the Board. The report presentation must be
organised to support the success of the training sessions.

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 vii. You must provide the video with a conclusion that summarises the training
objectives achieved and other training recommendations.

g. Make sure the recording content is authentic, clear and engaging. In other words,
“you are the scriptwriter, the speaker and maybe even, the producer!” Thus, you
need to be creative as if you are presenting in a board meeting.
h. Submit your video online according to the instructions. If your video is larger than
400MB, please refer to the guidelines on how to compress your video for
submission. You may also include a link to your video as a backup in Task 2. To get
this link, upload your video to YouTube or an online storage service such as GDrive or
OneDrive. Make sure that your link is NOT set to private access only and that the link
is accessible before you submit your assignment.
i. Your speech will be assessed through 6 criteria:
i. Content: report of the 3-day Training
ii. Suitability & Creativity of Report Presentation,
iii. Presenter’s style and Delivery,
iv. Organisation of Video presentation,
v. Overall and Clarity of the Video; and
vi. Use of Language

NOTE:

● This is an individual task. The aim is to present confidently and naturally, and NOT to
make a creative video for social media platforms.
● Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

● Remember to refer to Topic 1,3,4,5 and 7 of OUMH 2203 Module

[Total: 40 marks]

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 ATTACHMENT
ASSIGNMENT RUBRICS

OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / JANUARY 2024 SEMESTER

PART I TASK 1: INDIVIDUAL VIDEO PRESENTATION (40 MARKS)
Unsatisfactory
Excellent Good Fair Poor Or
Max
No response
QN CLO Criteria Weight Marks
4 3 2 1 0
Task 3 Content: 1.5 Covers the training in- Includes basic knowledge of Includes essential The content includes Lack of content and 6
1 report on the depth with details and the training and important information about the minor details and it has no purpose.
success of the examples. examples. The content is training, but contains few several confusing facts.
English good and inviting to the mistakes in the facts. The The content is not
Communicatio board. content is particularly not inviting to the board.
n Training really inviting to the
sessions board.

Explanation of the training
activities and advantages
are convincingly sufficient
to prove the whole
training is a success
The purpose of the report
is excellently met with
excellent reflections on
the context.
Explanation of the training
activities and advantages
are sufficient to prove the
whole training is a success.
The purpose of the report is
met with many reflections
on the Malaysian context.
Some explanations of the
training activities and
advantages and somewhat
effective in proving the
whole training is a success.
The purpose of the report
is somewhat met with
some reflections on the
Malaysian context.
Lack of explanation of
the training activities
and advantages and are
not effective in proving
the whole training is a
success.
The purpose of the
report is not clear and
lacks reflections on the
Malaysian context.

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3 Suitability & 1.5 The report presentation
Creativity of the shows great originality,
Report creativity and
Presentation professionalism. The
information presented is
concise and suitable for
the board meeting.
Excellent use of visual aids
and extra creative efforts
to enhance understanding
of the presentation.
3 Presenter’s Style 3.0 Delivery is effectively
and Delivery natural, fluent,
professional and
confident.
Voice delivery is very clear
with excellent
pronunciation and
enunciation, stress and
intonation.
The gestures and
expressions are natural,
very relaxing and
spontaneous.
3 Organisation of 1.25 The direction and
Video organisation of the video
presentation are well-planned and
capture the audience’s
attention throughout.
The report presentation
shows professionalism with
the use of appropriate
creativity and concise
information suitable for the
board meeting.
Good use of visual aids and
there are additional
creative efforts to enhance
understanding of the
presentation.
Delivery is natural, fluent,
professional and confident.
Voice delivery is clear with
good pronunciation and
enunciation, stress and
intonation.
The gestures and
expressions are quite
spontaneous.
The direction and
organisation of the video
are good and capture the
audience’s attention
throughout.
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The report presentation is
rather stiff and not
professional and should be
edited suitably for a board
meeting.
Moderate use of visual
aids and few creative
efforts to enhance
understanding of the
presentation.
Delivery is quite natural,
and fluent, with some
evidence of
professionalism and
almost showing
confidence.
Voice delivery is
somewhat clear with some
errors in pronunciation
and enunciation, lack of
stress and intonation.
The gestures and
expressions show some
signs of nervousness.
A moderate direction and
organisation of the video
and at times able to
capture the audience’s
attention.
The report presentation No originality and 6
is presented as no creativity at all.
“reading” and not
suitable for a board
meeting presentation.
Lacks visual aids and
any creative efforts
Delivery is not natural/ No attempt to 12
fluent and or audible. deliver the speech
individually.
A lot of reading the
script which hinders the
presentation and focus
of the presenter.
Little effort has been No effort has been 5
made to direct the made to make the
video. video organized or
interesting.
 The time duration is
excellently met.
The structure and details
of the video are placed in
a logical order and the
way they are presented
effectively keeps the
interest of the viewer.
The beginning and ending
parts of the video are
recognizable and give a
very clear and meaningful
understanding.
3 Overall and 1.25 The overall quality of the
Clarity of the video and the focus were
Video excellent. The presenter is
seen from the top-half
angle at all times.
The video angle and
perfect lighting excellently
capture the speaker.
The audio is excellent.
3 Use of Language 1.5 No errors in grammar and
language that distract the
viewer from the content.
The choices of words are
very appropriate and
The time duration is good.
There are clear attempts to
link details in the video but
in one or two parts, the
details appear incoherent.
The beginning and ending
parts of the video are
recognisable, but do not
necessarily contribute to
the viewer’s understanding.
Most of the quality of the
video and the focus were
good. The presenter is seen
from the top-half angle at
all times.
The video angle and good
lighting capture the
speaker.
The audio is good.
Minimal errors in grammar
and language that do not
affect the viewer’s
understanding. The choices
of words are most
7/9
The time duration is
between 7-10 minutes.
There are attempts to link
details in the video but the
structure and organisation
of the video lack direction
that affected the viewer’s
comprehension.
There is no clear beginning
or ending or unexpected/
not interesting.
The quality of the video is
not very good but the
overall focus was
acceptable. The presenter
is seen from the top-half
angle most of the time.
The video angle and
lighting somewhat capture
the speaker moderately.
The audio is OK.
Some errors in grammar
and language affect
viewers’ understanding.
Some of the words used
are not suitable for the
The time duration is
either too short or too
long.
The structure and
organization of ideas in
the video are not
smooth and/or might
contain some mistakes
in the facts that affect
the general
understanding of the
viewer.
OR
The recorded video is
organised for a social
media platform rather
than to deliver a
presentation to a board
The quality of the video The quality of the 5
is acceptable but the video and the
overall focus was not overall focus are
good or quite bad. very poor and not
acceptable.
The video angle and
lighting poorly capture
the speaker, too many
animations.
Inaudible audio
A lot of errors in Too many major 6
grammar and language errors and very
affect viewers’ poor grammar and
comprehension. The language. The
choices of words are language used is
 suitable for the video and
targeted audience.
Total 10
*QN = Question Number
appropriate and suitable for
the video and targeted
audience.
8/9
video and targeted very poor and not not suitable for the
audience. appropriate for the video and targeted
video and targeted audience.
audience.
40
PART I TASK 2: REFLECTIVE REPORT PRESENTATION (20 MARKS)

PURPOSE
The assignment aims to assess your ability to describe basic language-based skills in
interpersonal communication, business etiquette and relationship-building in workplace
contexts.

TASK
IMPORTANT: This task is a continuation of your video presentation of Task 1: A video report
to present the success of the English Communication Training sessions.

Write a critical reflection on the process of carrying out the Report Presentation. The
structure of this report presentation follows the basic essay structure of the introduction,
body and concluding paragraphs. Refer to the sample outline below.

Your Reflective Report presentation MUST include the following FIVE criteria and each
criterion should be written in paragraphs between 300 and 350 words:

i) Reflection on the PROCESS; the planning stage of the video, during the recording
of the video and after the video has been recorded. Describe the timeline of
completing the task and the preparation of visual aids. How long did you plan and
record etc.? How important are creativity and innovation in this task? Why do you
say so?
ii) Reflection on the CONTENT (the topic/ issue). Did you manage to refer to the
module for the content? Do you feel that there is/ are differences between writing
a report presentation and presenting a report presentation? During the process of
recording the video report presentation, there might be some instances where
you realise the content could have been organised better, share this experience
too.
iii) Reflection on the CHALLENGES that you faced in this assignment. How did you
overcome your shyness/ lack of confidence in delivering the speech? Did you face
any issues with the recording and editing? Share your challenges on the language

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 process too – vocabulary and grammar in writing and delivering the speech.
Describe well.
iv) Show the video to ONE PERSON and inquire if the Report Presentation is suitable
for a board meeting. If he/she believes the presentation is not suitable, ask for
other suggestions that might help improve the presentation or the presenter
(you). Share this person’s thoughts on the strengths and weaknesses of your
presentation and compare them with your own beliefs.
v) Your PERSONAL THOUGHTS about completing this assignment (the video report
presentation and Reflective Report presentation). How do you feel about it?
Describe too, what are the advantages/disadvantages of this assignment. If you
feel the video report presentation recording and/or Reflective Report
presentation is/are not advisable, what would be a better alternative? Explain
your rationales.

REMINDERS:

i. A Reflective Report presentation is writing to evaluate, summarise, analyse, and

reflect on an individual’s journey of some particular actions. It is almost similar to
journal writing.
ii. Plagiarism is a serious offence. Avoid using or claiming other people’s writing in
this assignment.
iii. Refer to the assignment rubrics as a guide to achieving cohesion and coherence.

[Total: 20 MARKS]

REFLECTIVE REPORT PRESENTATION OUTLINE

Video Link: xxxxxxxxxx

Introduction
(7-10 lines)

Body
(all the 5 criteria mentioned above)

Conclusion
(7-10 lines)

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OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / JANUARY 2024 SEMESTER
PART I TASK 2: REFLECTIVE REPORT PRESENTATION (20 MARKS)

Unsatisfactory
Excellent Good Fair Poor Or
*QN/ Max
CLO Criteria No response
*NS Weight Marks
4 3 2 1 0
Task 1 Introduction 0.5 The introduction is The introduction is The introduction is There is no clear There is no 2
2 excellently written. good. sufficient introduction. introduction.

1 Reflections 3.5 A convincing, critical A critical and detailed A thorough and Demonstrates a lack High possibility of 14
and detailed discussion of the detailed discussion of of understanding plagiarism.
discussion of the activity; pre, during activity; pre, during and insights into the
activity; pre, during and post and post 5 criteria required. Does not
and post demonstrate
Demonstrates good Demonstrates Less than 5 criteria understanding nor
Demonstrates very understanding and satisfactory are elaborated. insights into the 5
good understanding insights into the 5 understanding and criteria required
and insights into the criteria required. insights of 5 criteria Too few personal OR
5 criteria required. required. reflections and The word count is
All 5 criteria are examples are less than 249 words.
All 5 criteria are elaborated well, All 5 criteria are unimportant or not
elaborated within 300-350 moderately detailed.
extensively and very words elaborated, within OR
descriptively, within 300-350 words. Word count is much
300-350 words or Personal reflections less than 300 words
more per criterion. and relevant Some personal (150 – 249 words).
examples are reflections and
All personal essential and relevant examples
reflections and detailed. are somewhat
relevant examples essential and
are very essential detailed.
and detailed.
1 Conclusion 0.5 The conclusion is The conclusion is The conclusion The conclusion is There is no 2

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 well connected to all connected to all the shows some not clearly written. conclusion.
the reflections. reflections. connections to the
reflections.

1 Language/ 0.5 The writer makes no The writer makes The writer makes The writer makes a Writing is generally 2
Grammar errors in grammar or minimal errors in some errors in lot of errors in incomprehensible
spelling that distract grammar, structure grammar, structure, grammar, structure due to grammar,
the reader from the and spelling that do or spelling that affect or spelling that structures and
content. not affect the the reader’s affect the reader’s spelling mistakes.
reader’s understanding. comprehension.
understanding.

Total 5 20
*QN = Question Number

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PART II
ONLINE CLASS PARTICIPATION (10%)

Discuss the following topic(s) in the forum and submit proof of your participation in the
online discussions:

1. Share interesting stories about misunderstandings during business phone calls.

2. Discuss the following comic strip in terms of effective management in workplace

communication.

dilbert.com

[Total: 10 Marks]

INSTRUCTIONS ON HOW TO SUBMIT PROOF OF ONLINE CLASS PARTICIPATION (10%)

Do the following:
1. Select the BEST FIVE (5) posts of your own from the e-forum discussion set up by your tutor.
2. Take screenshots of the posts and include them in your assignment as IMAGES.
3. The screenshots should be in an image file (either JPG or PNG format). See the screenshot
example below.
4. The screenshots should show CLEARLY display: Name, Discussion Title, Day, Date, and Time.

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13/14
 OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / SEPTEMBER JANUARY 2024
PART II: ONLINE CLASS PARTICIPATION (10 MARKS)

Excellent Good Fair Poor Unsatisfactory Max

QN CLO Criteria Weightage 4 3 2 1 0 marks

Quality of All five comments are Four of the Two or three of the One post was Postings are done
Postings good, appropriate, comments are good, comments are submitted.OR past the
active, relevant, appropriate, active, somewhat good, All posts are done in assignment
meaningful, and relevant, appropriate, active, one day. timeline.
respectful. meaningful,and meaningful and OR None of the OR No postings
Postings reflect active respectful. respectful. comments is good given as proof of
1,2 2 2.5 participation within Postings reflect Postings show and relevant. participation in 10
the assignment participation within relatively short OR Comments are discussion
timeline. the assignment participation time. short responses that
timeline. are not substantial
or meaningful.
Minimum effort (e.g.
“I agree with Tina”)

Total Marks 2.5 10

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