College of Computer Project Management IT470

Technology, Tripoli Final Exam

Date: 25/01/2018 Time: 2hrs No. of MCQs: 40 Total Marks: 60

Student Name: ............................................................................................................ Student ID: ...............................

Choose the correct answer:

1. A …………. is a group of related projects managed in a coordinated way to obtain benefits and
control not available from managing them individually.
a) Portfolio c) Project
b) Program d) All of the above

2. ……………… strive to meet the triple constraint (project scope, time, and cost goals) and also
facilitate the entire process to meet the needs and expectations of project stakeholders.
a) Project sponsors c) Project managers
b) Portfolio managers d) Program managers

3. Recent trends affecting IT project management include:

a) Virtual teams c) Outsourcing
b) Globalization d) All of the above

4. Some popular models of systems development life cycle (SDLC) include:

a) Rapid Application Development models c) Incremental build models
b) Prototyping models d) All of the above

5. Examples of ……………… processes include acquiring and developing the project team,
performing quality assurance, distributing information, managing stakeholder expectations,
and conducting procurements.
a) Monitoring and controlling c) Planning
b) Executing d) Initiating

6. Which of the following output is often completed before initiating a project?

a) Kick-off meeting c) Stakeholder register
b) Project charter d) Business case

7. Senior managers often perform several tasks, sometimes called pre-initiation tasks, including
the following:
a) Drafting the project charter c) Prepare scope statement
b) Identify the project sponsor d) None of the above

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 College of Computer Project Management IT470
Technology, Tripoli Final Exam

8. A ……………… is a document that formally recognizes the existence of a project and provides
direction on the project’s objectives and management.
a) Project Statement of Work c) Business case
b) Project contract d) Project charter

9. A software that can be used to assist in project integration management include:

a) Project management software c) Word processing software
b) Presentation software d) All of the above

10. Project scope statement is the output of:

a) Plan scope c) Collect requirements
b) Define scope d) None of the above

11. Change requests are the outputs of which process?

a) Validate scope c) Define scope
b) Control scope d) Change scope

12. Which of the following processes involves determining the policies, procedures, and
documentation that will be used for planning, executing, and controlling the project schedule?
a) Planning Schedule management c) Defining activities
b) Activity sequencing d) Estimating activity resources

13. As the project manager for a software development project, you are helping to develop the
project schedule. You decide that writing code for a system should not start until users sign
off on the analysis work. What type of dependency is this?
a) Mandatory c) External
b) Technical d) Discretionary

14. Which of the following statements regarding the critical path method (CPM) is false:
a) CPM is a network diagramming technique used to predict total project duration
b) The critical path is the shortest path through the network diagram and has the most
amount of slack or float
c) A critical path for a project is the series of activities that determines the earliest time by
which the project can be completed
d) A critical path for a project represents the shortest time required to complete a project

15. A……………… is a network diagramming technique used to predict total project duration.
a) Gantt chart c) Crashing
b) PERT d) Critical Path Method

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 College of Computer Project Management IT470
Technology, Tripoli Final Exam

16. Considering the table below, in which the network proceeds from Node 1 to Node 5. How
many paths on the AOA network diagram?

Activity A B C D E F G
Initial node 1 1 2 2 3 3 4
Final node 2 3 3 4 4 5 5
Estimated duration (weeks) 9 10 5 3 6 3 4

a) 6 c) 5
b) 8 d) 9

17. You are meeting with a customer for initial discussions about a software implementation
project. At the end of the day, the customer asks you for a general estimate of the project
duration. Based on your experience with three similar past projects you estimate an 8-10
month implementation time frame. What is this type of estimation technique called?
a) Three-Point Estimating c) Analogous Estimating
b) Bottom-up Estimating d) Parametric Estimating

18. The cost baseline is developed during which process?

a) Perform integrated change control c) Develop schedule
b) Estimate costs d) Determine budget

19. You are managing a software development project. You want to create the basis that will be
used later on for estimating, scheduling, executing, monitoring, and controlling the project
work. Which process performs this activity?
a) Create WBS c) Define activities
b) Define scope d) Create project management plan

20. Many IT project cost estimates are still very inaccurate, especially those for new technologies
or software development. Typical problems with IT cost estimates include:
a) People lack estimating experience c) Estimates are done too quickly
b) Management desires accuracy d) All of the above

21. What is the preferred order for performing testing on IT projects?

a) Unit testing, integration testing, system testing, user acceptance testing
b) Unit testing, system testing, integration testing, user acceptance testing
c) Unit testing, system testing, user acceptance testing, integration testing
d) Unit testing, integration testing, user acceptance testing, system testing

22. What is the purpose of project quality management?

a) To produce the highest-quality c) To ensure that the project will satisfy
products and services possible the needs for which it was undertaken
b) To ensure that appropriate quality d) All of the above
standards are met

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 College of Computer Project Management IT470
Technology, Tripoli Final Exam

23. What is the name of the diagram displayed below?

a) Flowchart diagram c) Pareto diagram

b) Ishikawa diagram d) Wishywashy diagram

24. In which process would you use the following type of diagram?

a) Plan risk management c) Control quality

b) Conduct procurements d) Control schedule

25. What technique can you use to resolve resource conflicts by delaying tasks?
a) Resource loading c) Overallocation
b) Critical path analysis d) Resource leveling

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 College of Computer Project Management IT470
Technology, Tripoli Final Exam

26. You are currently performing the Plan Quality process for your IT project. You are required to
prepare the process improvement plan along with the quality management plan for your
project. You intend to use the Six Sigma methodology to help you in your process
improvement. Which of the following should you choose for your process improvement plan?
a) DMADV – Define Measure Analyze c) TQM – Total Quality Management
Design Verify d) PDCA – Plan-Do-Check-Act cycle
b) DMAIC – Define Measure Analyze
Improve Control

27. What is meant by RACI?

a) Responsible, Accountable, Confirm, c) Responsible, Accountable,
Inform Consulted, Inform
b) Responsible, Accountant, Consulted, d) Recommended, Accountable,
Inform Consulted, Inform

28. The ……………… frame of an organization focuses on providing harmony between the needs of
the organization and the needs of people.
a) Structural c) Political
b) Symbolic d) Human resources

29. You are at a critical stage on your IT project. Unfortunately your senior technician and the
solution manager from your vendor are not getting along. What is the best thing to do?
a) Ignore the situation because it is just a c) Ask the vendor to replace the
personal conflict solution manager
b) Bring the two together to resolve the d) Talk to each of them and tell them
conflict that it is clearly the other one's fault

30. Which conflict resolution strategy involves de-emphasizing areas of difference and
emphasizing areas of agreement?
a) Collaborating c) Smoothing
b) Compromise d) Confrontation

31. What percentage of their time do project managers spend communicating?

a) At least 25% c) 80%
b) No more than 75% d) 90%

32. You are on a team that has five members including you. How many communication channels
do you personally have?
a) 5 c) 10
b) 4 d) 12

33. The communications management plan is a document which includes descriptions of

a) Project level performance reports c) Stakeholder communication requirements
b) Activity level status reports d) Responsibility assignments

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 College of Computer Project Management IT470
Technology, Tripoli Final Exam

34. Your project team has decided not to use an upcoming release of software because it might
cause your schedule to slip. Which negative risk response strategy are you using?
a) Avoidance c) Transference
b) Acceptance d) Mitigation

35. There is only one output to the plan risk management process. Which of the following is this output?
a) Risk register c) Risk management plan
b) Risk related contractual agreements d) Organizational process assets updates

36. Which of the following is not part of the Risk Register?

a) List of potential responses c) Management reserve amount
b) Root causes of the identified risks d) List of identified risks

37. The risk shared between the buyer and the seller is determined by which of the following?
a) The Scope of Work c) The Teaming Agreement
b) The Contract Type d) The Project Charter

38. During which project management process will you manage procurement relationships and monitor
contract performance?
a) Conduct procurements c) Close procurements
b) Control procurements d) Plan procurement management

39. You are managing a telecoms network deployment project. One of your contractors is not performing
to the agreed upon standards. You want to terminate the contract and engage another contractor for the
same job. You need to determine the specific legal procedure for the early termination of the contract.
Which project document should contain this information?
a) The project management plan c) The contract
b) The risk register d) The scope statement

40. What type of information about stakeholders is not included in a stakeholder register?
a) Identification c) Assessment
b) Classification d) Engagement level

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GOOD LUCK