BSBCRT511 Student Assessment Tasks - v1.0

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STUDENT
ASSESSMENT
TASKS
BSBCRT511
DEVELOP CRITICAL
THINKING IN OTHERS
MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

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ASSESSMENT SUBMISSION FORM

This form must be completed and attached to the completed Student Assessment Tasks when submitting.
STUDENT NAME:
STUDENT ID:
COURSE NAME:
ASSESSOR’S NAME:
DATE DUE:
UNIT OF COMPETENCY
STUDENT DECLARATION:
By submitting this assessment, I declare that:
 I have been advised of the assessment requirements, and I have been made aware of my rights and
responsibilities as an assessment candidate.
 the assessment tasks submitted are my own original work and are not copied or taken from another source
except where this work has been correctly acknowledged. I have retained a copy of my assessment, which I
can produce if the original is lost.
 I am aware that a false declaration may lead to withdrawal of a qualification or statement of attainment.
Student Signature Date:

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First published 2020
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Contents
Introduction 4
Assessment Task 1: Project 5
Assessment Task 1: Checklist 12
Final results record 17

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Introduction
The assessment tasks for BSBCRT511 Develop critical thinking in others are outlined in the assessment plan below.
These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your
course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice
provided in the Business Works Student User Guide. The Student User Guide provides important information for you
relating to completing assessment successfully.
Assessment for this unit

BSBCRT511 Develop critical thinking in others describes the performance outcomes, skills and knowledge required to
Develop critical thinking in others for products, programs, processes or services to an operational level.
For you to be assessed as competent, you must successfully complete one assessment task:
 Assessment Task 1: Project – You must work through a range of activities and complete a project portfolio.

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Assessment Task 1: Project
Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and
completing and submitting a project portfolio.
You will need access to:
 a suitable place to complete activities that replicates a business environment including a meeting space and
computer and internet access
 your learning resources and other information for reference
 Project Portfolio template
 Simulation Pack (if you need a case study).
Ensure that you:
 review the advice to students regarding responding to written tasks in the Business Works Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

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Activities
Complete the following activities:
1. Carefully read the following:
This project requires you to develop critical and creative thinking in others by:
 researching critical and creative thinking as it relates to learning and the

workplace
 identifying a team and individuals under your leadership who require coaching
in critical and creative thinking
 assessing individual and team critical thinking skills
 facilitating formal and informal learning opportunities in critical thinking
 providing an opportunity for team members to apply critical thinking to a

workplace problem
 developing recommendations for improvement in critical thinking learning

opportunities.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!
The case study has been designed to cover a wide range of work areas. If you are
using the case study, select a work area and team relevant to your field of interest
(e.g. IT team, Sales team, Manufacturing team etc.)
It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include organisational policies and procedures related to workplace training and
those that address features of critical thinking.
You will need to communicate with people who work for, or are involved, in this
business several times. Your communication may be either directly with actual staff
members or fellow students/your assessor can play the roles of relevant
people/parties. Communication can be in any appropriate format (e.g. face to face,
video conference, email) as long as it meets the requirements outlined in the
Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.

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2. Preparation
Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack. If it’s your
own business or a business where you are working or are familiar with, have your
business or case study approved by your assessor.
Choose a suitable leadership role that you’ll assume for this assessment and
identify an appropriate team and individual job role(s) within the team that require
coaching in critical thinking. It’s important that critical thinking forms an important
part of your chosen team/job role(s).
Complete Page 4 of your Project Portfolio for this unit.
Whether you’re using an approved business or the case study business, your
assessor must approve your chosen job role and the team and job roles of
individual team members who require coaching in critical thinking.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
3. Plan and assess critical and creative thinking
You are now required to complete Section 1 of your Project Portfolio.

To complete Section 1, you need to:
 Research critical and creative thinking characteristics, models, features, skills,

techniques, applications and learning environments.
 Provide an overview of your chosen organisation and its products, services

and programs.
 Identify how critical and creative thinking is supported and inhibited in the
organisation.
 Plan how to articulate key features of critical and creative thinking concepts to
your team at an upcoming team meeting (step 4).
 Develop questions to identify critical and creative thinking knowledge gaps in

your chosen team and individual team members at an upcoming team meeting
(step 4).
 Plan how you will approach teamwork and communication at the upcoming
meeting to be inclusive and collaborative.
Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in your in Section 1 of the
Project Portfolio and make sure you attach these upon submission.
You will use the work done in this section of the Portfolio to guide a team meeting in

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the next activity. In preparation, read through step 4.
Arrange a meeting with your team to determine team and individual team member’s
critical and creative thinking knowledge gaps. Make sure you have your questions
ready to use at the meeting and are familiar with the teamwork tools and
techniques identified in Section 1 of your Project Portfolio.
This meeting may take place with actual people who work for/are associated with
i
your chosen business. Alternatively, classmates or your assessor may play the role
of one or more team members.
This can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions below and meet
the timeframes allocated. If this session is not viewed in person by your assessor,
you will attach proof of the meeting to Section 2 of your Project Portfolio.
4. Team meeting
Consult with your team as a whole, and with individual team member(s) to:
 Articulate key features of critical and creative thinking concepts.
 Identify at least two critical and creative thinking knowledge gaps for your team
and at least two critical and creative thinking knowledge gaps for at least one
individual team member.
 Establish your team’s views and experience of the organisation’s approach to

critical thinking.
 Collaborate with team members to identify workplace problems that fall within
the scope of the team and require further critical thinking.
 Negotiate with team members which problem is the most pressing and
relevant. The team members will apply critical thinking to this problem later on
in the assessment.
This meeting should take 20 minutes.

i
As you engage with team members, you are required to demonstrate effective
communication and teamwork skills including:
 speaking clearly and persuasively to communicate your ideas and thoughts
 asking questions and listening to seek the views and opinions of all team
members
 using appropriate language suitable to the team dynamics.
As you interact, establish connections and understanding with each team member
and make sure you collaborate and negotiate using techniques that includes and
considers all participants. You will be assessed on this.

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5. Support critical and creative thinking
You are now required to complete Section 2 of your Project Portfolio.

To complete Section 2, you need to:
 Summarise the outcomes of the team meeting.
 Develop at least two processes relevant to your organisation that provide a

safe critical and creative thinking environment.
 Plan one formal and one informal learning opportunity for team member(s).
The learning opportunities must address the knowledge gap(s) identified in the
team meeting. Make sure that between your two learning opportunities you
cater for a whole team and an individual. (i.e. one opportunity should be for a
team and one opportunity should be for an individual).
 Plan for team members to apply critical and creative thinking to the workplace
problem selected as part of the team meeting.
The formal and informal learning opportunities and application of critical thinking
i
skills can take place in any relevant format as long as they adhere to the
requirements set out int Section 2 of the Project Portfolio.
Ideas for formal learning opportunities are:

 Face-to-face training session with a PowerPoint presentation
 Interactive online training course with a quiz
 Written document with a draft email to relevant staff

Ideas for informal learning opportunities are:
 Discussion over a cup of coffee with relevant team member
 Feedback on work they’ve done (e.g. using review functionality in software)
 Poster
Ideas for application opportunities are:
 Hosting a hackathon
 Workplace competition
 Brainstorming session
 Report writing using graphical representation of data
Make sure you have answered all questions in Section 2. Submit to your assessor
for review.
You will use the work done in this section of the Portfolio to facilitate the formal and
informal learning opportunities and application of critical thinking skills in the next
steps. In preparation, read through steps 6,7 and 8.

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Make any necessary arrangements with the team member(s) who are participating
in your planned formal and informal learning opportunities as well as your planned
application opportunity (e.g. arrange a meeting, draft an email with attached
documents etc.).
Make sure you are prepared to facilitate these opportunities and seek feedback as
planned in Section 2 of your Project Portfolio (e.g. required resources have been
developed).
The opportunities may take place with actual people who work for/are associated
i
with your chosen business. Alternatively, classmates or your assessor may play the
role of one or more team members.
If the opportunity requires face-to-face interaction, this can either be viewed in
person by your assessor or you may like to video record the session for your
assessor to watch later. Your assessor can provide you with more details at this
step. Make sure you follow the instructions below and meet the timeframes
allocated. If this session is not viewed in person by your assessor, you will attach
proof of how you facilitated the learning or application opportunity to Section 3 of
your Project Portfolio.
6. Facilitate a formal learning opportunity
This is your opportunity to demonstrate your ability to lead a team or individuals to

develop their critical thinking ability by addressing their knowledge gap(s).
Facilitate the formal learning opportunity planned in step 5. Make sure you:
 Focus on their specific knowledge gaps.
 Seek feedback from team member(s) about the learning opportunity you’ve
facilitated.
7. Facilitate an informal learning opportunity
If your formal learning opportunity addressed knowledge gaps of your team, then
i
this learning opportunity will address the knowledge gap(s) of an individual team
member. Alternatively, this learning opportunity will be for your team if the formal
learning opportunity was created for an individual.
This is your opportunity to demonstrate your ability to lead a team or individual to

develop their critical thinking ability by addressing their knowledge gap(s).
Facilitate the informal learning opportunity planned in step 5. Make sure you:
 Focus on their specific learning gap(s).
 Seek feedback from team member(s) about the learning opportunity you’ve
facilitated.

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8. Facilitate an application opportunity
This is your opportunity to demonstrate your ability to lead a team and individuals to
develop their critical thinking ability by facilitating an opportunity for them to apply
their critical thinking skills.
Facilitate the application opportunity planned in step 5. Make sure you:
 Provide clear instructions on what is required by team member(s) as they

critically address the workplace problem.
 Provide feedback to the team member(s) relating to their use of critical thinking
as they address the work place problem.
 Identify additional support your team requires.
 Seek feedback from team member(s) about the opportunity you’ve provided.
9. Monitor and improve critical thinking practices
After the learning and application opportunities, complete Section 3 of your Project
Portfolio.
To complete Section 3, you need to analyse feedback and develop at least one
recommendation for improvement in future learning.
10. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.

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Assessment Task 1: Checklist

Student’s name:
Completed
successfully? Comments
Did the student: Yes No
Plan and assess critical and creative

thinking by:
 Accessing at least four different

information sources to research
critical and creative thinking and
present the information as a written
report using appropriate language
and referencing, including:
o a summary of at least three
models of critical and creative
thinking
o at least five characteristics of
critical and creative thinking
o features of critical thinking
skills such as analysis,
synthesis and evaluation
o formal and informal
organisational learning
environments and systems
o best practice approaches for
instructing teams and
individuals in critical thinking
o examples of how the critical
thinking can be applied in the
workplace
o examples of what a safe critical
and creative work environment
includes.
 Identifying how critical thinking is an

important part of the organisation,
including:
o the vision and objectives of the

organisation as they relate to
critical thinking

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o assessment of the work

environment as it relates to
critical and creative thinking,
including:
 systems, policies and

procedures supporting
critical thinking
 barriers to critical thinking

in existing organisational
systems
o legislative requirements related
to critical thinking and training
o how critical thinking is required
as part of the work done by
their chosen team
o list of critical thinking skills
required for job roles
performed by the individual
team members
 Developing at least five questions to

identify critical and creative thinking
knowledge gaps in your chosen
team and the individual team
member(s)
 Planning for teamwork, including:
o the diverse requirements of

their team
o how they plan to establish
connections and understanding
with team members
o techniques to negotiate,
influence and elicit the views of
your team.

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Support critical and creative thinking by:
 Meeting with their team to:
o articulate key features of

critical and creative thinking
concepts to the relevant team
o identify at least two critical and
creative thinking knowledge
gaps for their team and at least
two critical and creative
thinking knowledge gaps for at
least one individual team
member.
o establish their team’s views
and experience of the
organisation’s approach to
critical thinking
o collaborate with team members
to identify at least three
workplace problems that fall
within the scope of the team
and require further critical
thinking
o negotiate with team members
to choose which problem is the
most pressing and relevant.
 developing at least two processes

that create a safe environment for
critical and creative thinking and
including for each process:
o a description of the process
o resources required for the

process to be implemented
o description of at least three
sources of information related
to establishing the process
o any relevant legislative
requirements
o how the process supports a
safe critical and creative critical
thinking environment.
 facilitating a formal and informal

learning opportunity for a team and

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individual by:
o focusing on their specific
knowledge gaps.
o seeking feedback from team
member(s) about the learning
opportunity you’ve provided.
 Facilitating an opportunity for team

members to apply critical thinking
skill to a workplace problem by
o providing clear instructions on
what is required by team
member(s)
o providing feedback to the team
member(s)
o identifying additional support
their team requires
o seeking feedback from team
member(s) about the
opportunity they’ve provided.
Monitor and improve critical thinking

practices by:
 analysing feedback
 developing recommendations for

improvement in future learning,
including:
o resources required for the
development of the
recommendation
o the development of at least
one recommendation
o how the recommendation
adheres to explicit
organisational policies
adheres to implicit
organisational policies

adheres to legislative
requirements

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Demonstrate effective oral

communication skills, including:
 speaking clearly and persuasively

to communicate ideas and thoughts
 asking questions and listening
 seeking the views and opinions of

all team members
 using appropriate language suitable

to the team dynamics
Task outcome:  Satisfactory  Not satisfactory
Assessor signature:
Assessor name:
Date:

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Final results record
Student name:
Assessor name:
Date
Final assessment results
Result
Task Type Satisfactory Unsatisfactory Did not submit
Assessment Task 1 Project S U DNS
Overall unit results C NYC
Feedback
 My performance in this unit has been discussed and explained to me.

 I would like to appeal this assessment decision.
Student signature: _________________________________________ Date: _________________
 I hereby certify that this student has been assessed by me and that the assessment has been carried out
according to the required assessment procedures.
Assessor signature: _______________________________________ Date: _________________

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ABN: 56610041775

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

ASSESSMENT SUBMISSION FORM

By submitting this assessment, I declare that:

Student Signature Date:

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

First published 2020

© 2020 RTO Works

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

Assessment for this unit

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

Assessment Task 1: Project

Information for students

 your learning resources and other information for reference

 Project Portfolio template

 Simulation Pack (if you need a case study).

Ensure that you:

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

 where this task should be completed

 how your assessment should be submitted.

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

1. Carefully read the following:

 researching critical and creative thinking as it relates to learning and the

 assessing individual and team critical thinking skills

 facilitating formal and informal learning opportunities in critical thinking

 providing an opportunity for team members to apply critical thinking to a

 developing recommendations for improvement in critical thinking learning

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

3. Plan and assess critical and creative thinking

You are now required to complete Section 1 of your Project Portfolio.

 Research critical and creative thinking characteristics, models, features, skills,

 Provide an overview of your chosen organisation and its products, services

 Develop questions to identify critical and creative thinking knowledge gaps in

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

the next activity. In preparation, read through step 4.

 Articulate key features of critical and creative thinking concepts.

 Establish your team’s views and experience of the organisation’s approach to

This meeting should take 20 minutes.

 speaking clearly and persuasively to communicate your ideas and thoughts

 using appropriate language suitable to the team dynamics.

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

5. Support critical and creative thinking

You are now required to complete Section 2 of your Project Portfolio.

 Develop at least two processes relevant to your organisation that provide a

Ideas for formal learning opportunities are:

 Interactive online training course with a quiz

 Written document with a draft email to relevant staff

 Feedback on work they’ve done (e.g. using review functionality in software)

 Report writing using graphical representation of data

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

6. Facilitate a formal learning opportunity

This is your opportunity to demonstrate your ability to lead a team or individuals to

 Focus on their specific knowledge gaps.

7. Facilitate an informal learning opportunity

This is your opportunity to demonstrate your ability to lead a team or individual to

 Focus on their specific learning gap(s).

MMC_BSBCRT511 Student Assessment Tasks_v1.0_March 2024

8. Facilitate an application opportunity

Student signature: _________________________ Date: _

Assessor signature: _______________________ Date: _