Contractor Worker's Accommodation Manual

Destination Development Company
Contractor Workers’ Accommodation Manual
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 i

NOTICE
This document and its contents have been prepared and are intended solely as information for Destination
Development under the strict cooperate governance of public investment fund (P.I.F). The content users of this
Project Management Plan (PMP) will be under oath by means of a signed Non-Disclosure Agreement (NDA) and
will abide too and adhere to all DDC top-down governance, policies, and procedures. This Plan is an approved
document and will align with all development and delivery functions in relation to the Program Management
Plan Deliverables.
DDC Document History
Revision Purpose Originated Reviewed Authorized Date

00 Initial Draft T.A
100% First
01 T.A
Review
Client Details
Client Destination Development

Company
Project Project W
Job TBC
numbe
r
Approval Submission Transmitta Status Approved by
History Date lNumber
Continual Improvement
Throughout the Project lifecycle, there could be a continual improvement process as an ongoing effort to capture
good practice, achieve strategic efficiencies and use innovation to increase the success of the Project W. These
efforts will seek ongoing incremental improvements and allow incorporation of DDC amended policies and
procedures as required to maintain and/or align Project W strategic objectives.
As such, the DDC Development department will periodically (once every 6 months) review the Project plans with
related stakeholders to determine revisions to the PMP & the Annexures to the PMP. In addition, other
techniques and communication methods will be utilised such as audits, feedback links, user-group workshops,
and lessons learnt.
The CSS will maintain a lesson learnt log for review from DDC Development on quarterly basis and will regularly
be requested survey the quarterly be asked to audit Contractor/s performance.
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 ii

Project W Overview
Destinations Development Company is a single shareholder closed stock hospitality development Company that
was incorporated in Q1 2022 as a part of the drive to deliver hospitality, residential, retail and infrastructure
projects as part of the tourism push across the kingdom for the 2030 vision. The Project delivery strategy for
Project W is to integrate worlds top-class consultants within the core development and delivery teams in order to
remove the probability of hiring top professional candidates within a high saturated market. Project W vision is to
attract tourism to KSA and more in particular to the area through its famous very historical assets, very attractive
scenery, sporting activities and wildlife nature. Some of the Project W comprises of, but is not limited to, the
following;
• Primary and Secondary Infrastructure

• Monolith Resort (1000 keys)
• Upper and Lower Plateau Assets and Landscaping
• Amphitheater
• Royal Stables and Pasture
• Wadi Wild Horses Area
• Wadi Water Oasis (water park)
• Hilltop Retreat
• Consolidation Centre
• Welcome Centre
• Destination Spa
• Utility Hub
• Staff Village and
• Operational Assets
• Special Projects
The core values of this Project Management Plan (PMP) are to provide DDC the tools to govern its second, third
party consultants, contractors, and vendors to guide all parties to succeed in the demanding challenges in the
delivery of Project W. Whereby, sustaining the well-being and safety of all staff, operatives, and visitors.
Furthermore, to provide top quality workmanship to all assets while maintaining the environment of Project W,
and surrounding area of Al’Ula. The PMP is a complete set of documents that will provide DDC full control in the
governance, policies, and procedures from portfolio level to project specific on a topdown, bottom-up approach
for a fast-track decisions, reviews, and approvals.
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 iii

Project W, Location
Al’Ula’s GPS coordinates comprise of Latitude: 26° 36' 59.99" N. Longitude: 37° 54' 59.99" E. Al’Ula is an ancient
Arabic oasis city located in Al’Madinah province of Northwestern of Al’Ula. Project W is situated to the Southeast
of Al’Ula Latitude: 26.550091" N, Longitude: 38.175972" E.
Figure 1: Project W, Al’Ula, and Al’Madinah Province located in Northwest of Saudi Arabia
Project W is situated to the Southeast of Al’Ula Latitude: 26.550091" N, Longitude: 38.175972" E. The site is
located on the top of a 0.9km2 plateau, 1000m above sea and is bounded by major thoroughfares such as Al’Ula
International Airport estimated 9klm southwest from the main plateau. Whereby, the Monolith will be situated
1000m above sea level from highway 375 dominating the surrounding landscape, and 25km northeast from the
beautiful historic old town of Al’Ula.
The total area of Project W across the entire development is estimated 930 square kilometres as shown below:
Figure 2: Project W, 930, Sq Klm, Development Area
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 iv

TABLE OF CONTENTS
1. Introduction ..................................................................................................................................................................... 1
2. Contractor Worker Accommodation Plan Requirements ................................................................................................. 1
2.1 Purpose ................................................................................................................................................................... 1
2.2 Deliverables ............................................................................................................................................................. 1
2.3 Procedures............................................................................................................................................................... 1
2.4 Worker Accommodation Plan Requirements .......................................................................................................... 2
2.5 Audit Procedures ..................................................................................................................................................... 3
2.6 Deviations ................................................................................................................................................................ 3
3. Location............................................................................................................................................................................ 4
3.1 Purpose ................................................................................................................................................................... 4
3.2 Facility Location/Layout ........................................................................................................................................... 4
3.3 Licensing and Permits .............................................................................................................................................. 4
4. Buildings ........................................................................................................................................................................... 5
4.1 Purpose ................................................................................................................................................................... 5
4.2 Design and Construction Requirements ................................................................................................................... 5
4.3 Bathrooms ............................................................................................................................................................... 6
4.3.1 Bathroom General Requirements........................................................................................................................ 6
4.3.2 Water Closets/Toilets .......................................................................................................................................... 6
4.3.3 Showers ............................................................................................................................................................... 7
4.4 Bedrooms ................................................................................................................................................................ 7
4.4.1 General Requirements......................................................................................................................................... 7
4.4.2 Specific Bedroom Provisions ............................................................................................................................... 7
4.4.3 Ventilation and Air Conditioning ......................................................................................................................... 8
4.4.4 Lighting ................................................................................................................................................................ 9
4.4.5 Kitchens ............................................................................................................................................................. 10
4.4.6 Dining Halls........................................................................................................................................................ 13
4.5 Waste Management .............................................................................................................................................. 13
5. Facilities/Utilities ............................................................................................................................................................ 14
5.1 Purpose ................................................................................................................................................................. 14
5.2 General Requirements ........................................................................................................................................... 14
5.3 Water Supply ......................................................................................................................................................... 15
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 v

5.3.1 Hot and Cold Water Supply ............................................................................................................................... 15
5.3.2 Drinking Water .................................................................................................................................................. 15
5.3.3 Sewerage ........................................................................................................................................................... 16
5.4 Medical .................................................................................................................................................................. 16
5.4.1 Medical Services ................................................................................................................................................ 16
5.4.2 First Aid and Other General Medical Requirements .......................................................................................... 17
5.5 Mosque/Prayer Rooms .......................................................................................................................................... 18
5.6 Maintenance Requirements .................................................................................................................................. 18
5.6.1 Cleaning............................................................................................................................................................. 19
5.6.2 Electric and Gas Supply ..................................................................................................................................... 19
5.7 Recreation/Multipurpose Facilities ....................................................................................................................... 20
5.7.1 General .............................................................................................................................................................. 20
5.7.2 Sports ................................................................................................................................................................ 20
5.8 Transportation ....................................................................................................................................................... 21
5.8.1 General Vehicle Requirements .......................................................................................................................... 21
5.8.2 Traffic Management .......................................................................................................................................... 22
6. Accommodation Management....................................................................................................................................... 22
6.1 Purpose ................................................................................................................................................................. 22
6.2 General Management Requirements..................................................................................................................... 23
6.2.1 Communications................................................................................................................................................ 23
6.2.2 Incident/Accident Reporting ............................................................................................................................. 23
6.3 Accommodation Services ...................................................................................................................................... 24
6.3.1 Laundry Services ................................................................................................................................................ 24
7. Safety, Health, and Security ........................................................................................................................................... 24
7.1 Purpose ................................................................................................................................................................. 24
7.3 Smoking ................................................................................................................................................................. 25
7.4 Security .................................................................................................................................................................. 26
7.5 Health .................................................................................................................................................................... 26
7.5.1 Public Health Hazards........................................................................................................................................ 26
7.5.2 Waste Disposal .................................................................................................................................................. 26
7.5.3 Pest Control....................................................................................................................................................... 27
7.5.4 Sanitary Drainage .............................................................................................................................................. 27
8. Fire Safety ...................................................................................................................................................................... 27
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 vi

8.1 Purpose ................................................................................................................................................................. 27
8.2 Fire Safety Strategy ................................................................................................................................................ 27
8.3.1 Firefighting Water Supply.................................................................................................................................. 28
8.3.2 Fire Detection, Alarms, and Public Address Systems ......................................................................................... 29
8.4 Firefighting, Suppression, Equipment, and Emergency Exits ................................................................................. 29
8.4.1 Fire Wardens ..................................................................................................................................................... 30
9. References/Glossary....................................................................................................................................................... 31
9.1 References ............................................................................................................................................................. 31
9.2 Glossary ................................................................................................................................................................. 31
LIST OF TABLES
Table 1: Internal Air Quality Requirements .............................................................................................................................. 9
Table 2: Minimum Lighting Level Requirements ....................................................................................................................... 9
Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 vii

[Confidential]
1. Introduction
DDC is committed to ensuring that Contractors provide world class accommodation for their workforce. In
support of this commitment, the Contractor Workers’ Accommodation Manual (CWAM) has been prepared.
The CWAM forms part of the contract between DDC and the Contractor (including any subcontractor and/or
organization procured to provide worker accommodation). All requirements contained within this document
are contractual obligations, and the Contractor shall fully comply with them.
The Contractor shall comply with the requirements of the CWAM and with the most current laws, decrees,
ministerial decisions, local orders, and other statutory obligations applicable to the Kingdom of Saudi Arabia (KSA).
Where there is a difference between the two, the Contractor must meet the higher standard.
In situations where there are no specific requirements within KSA legislation or in the CWAM, then applicable
international best standards shall be implemented.
In certain circumstances, where compliance is required to additional international or other standards, the
requirements shall be communicated as a formal instruction or as an update to the CWAM.
2. Contractor Worker Accommodation Plan Requirements
2.1 Purpose
The purpose of this section is to provide the minimum requirements for the Worker Accommodation Plan (WAP)
and to ensure that facilities are compliant with the required contractual, legal, and regulatory obligations. The
requirements in the CWAM are in addition to the KSA legal requirements.
The CWAM is applicable to all Contractors’ accommodation facilities, irrespective of the duration of provision. A
Contractor shall ensure the flow down to, and compliance with this manual by Other Contracting Parties.
2.2 Deliverables
The Contractor shall produce a WAP in accordance with the requirements of this manual.
2.3 Procedures
Accommodation standards in this document apply to any organization providing communal housing
for their personnel.
The Contractor is not responsible for, and these standards do not apply to, any private housing arrangements
made directly by personnel.
These standards do apply to accommodation rented by the Contractor.
The terms “workers’ accommodation” and “facility” cover the accommodation provided for the Contractor’s
workforce and the management of those facilities.
Once a Tenderer has been selected by DDC to provide goods and / or services to DDC and enters into a Contract,
as a Contractor it shall implement all necessary rectifications and measures to comply with this CWAM. The
Contractor shall ensure its Other Contracting Parties implement any necessary rectifications and measures to be
compliant with this CWAM.
Contractor Workers’ Accommodation Manual |PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 8

[Confidential]
Any Contractor that fails to comply with KSA legislation or the requirements described within the CWAM may be
subject to penalties, including, but not limited to, the reporting of their actions to appropriate governmental
agencies, financial penalties, contract termination, and/or preclusion from any future work directly or indirectly
related to DDC.
The Contractor shall submit a WAP to the DDC for acceptance in accordance with the contractual
deliverable date (or at a date agreed upon with the DDC).
Each WAP shall be formally reviewed by the Engineer to ensure compliance with DDC’s requirements as
stipulated in this manual.
Under no circumstances shall compliance with the CWAM by the Contractor or its Other Contracting Parties
entitle the Contractor to any extension of time or additional compensation under the Contract.
2.4 Worker Accommodation Plan Requirements

At a minimum, the WAP shall include the following:
▪ A written worker welfare policy statement signed by the Contractor’s senior management accountable
for worker welfare, describing the Contractor’s commitment to the protection and welfare of the
workforce
▪ An organization chart identifying key personnel and their roles and responsibilities
▪ Details of communication, consultation, and training programs and the methods used to inform
residents of the accommodation policies, procedures, and rules
▪ Welfare standards and rights afforded to workers by the CWAM and KSA legislation
▪ General and targeted inspection, audit plans, and procedures, including (but not limited to) the
inspection and testing of the following systems:
▪ Electrical
▪ Mechanical
▪ Fire
▪ Water
▪ Gas
▪ Life safety
▪ A description of the Contractor’s confidential process by which any worker can anonymously raise
grievances and/or report concerns or noncompliance with legal/other requirements without
fear of retribution
▪ A detailed description of the Contractor’s worker accommodation arrangements and
supporting infrastructure plans and procedures; at a minimum, the WAP shall include
arrangements for the following:
▪ Workers Induction Plan that introduces new arrivals to the accommodation (including policies
and rules), the site, the surrounding area, and the KSA culture and laws
▪ Transportation arrangements to and from worker accommodation
▪ Infrastructure requirements (service design, provision, testing, and maintenance)
▪ Health and Welfare Plan, including medical facilities, staffing, and treatment management
▪ Fire Safety Strategy, including fire risk assessments
▪ Emergency response, including evacuation planning, training, and drills
▪ Security management, including roles and responsibilities

[Confidential]
▪ Traffic Management Plan

▪ Waste Management Plan
▪ Kitchen Management Plan (in compliance with all Hazard Analysis Critical Control Point
[HACCP] required processes and records)
▪ Arrangements for supplying food and drink (addressing cultural/religious needs and nutrition)
▪ Description of dining facilities
▪ Cleaning regime/schedule, including (but not limited to) daily, weekly, monthly, and other
statutory requirements
▪ Pest Control Plan
▪ Licenses and permits including procurement of accredited suppliers as required by KSA legislation
▪ Testing and Maintenance Plan (reactive and planned preventive), including, but not limited to,
the following:
▪ Buildings
▪ Mechanical
▪ Electrical
▪ Water purification
▪ Wastewater treatment
▪ Landscaping/grounds
▪ Sports and recreation equipment
▪ Record completion, data storage, and retention

▪ Inspection and audit plans
▪ Provision of laundry facilities
▪ Strategy for recreational and social wellbeing programs
▪ Deviation from standards
The Contractor shall ensure that the Workers’ Induction Plan is accepted by the Engineer prior to occupation
of the facility.
2.5 Audit Procedures

DDC maintains the right to conduct, or nominate agents and other entities to conduct, regular audits and
inspections of all Contractor and Other Contracting Parties (OCPs) accommodation sites and facilities and any
associated documentation and records. As such, the Contractor shall immediately and fully cooperate with all
DDC requests. Audits and inspections include, but are not limited to, the following:
▪ Inspection/audit of accommodation facilities
▪ Inspection/audit of offsite facilities (where provision of service is outsourced)
▪ Review of any and all records and documentation (including internal audits/inspections)
▪ Interviews with residents and service providers
Each Contractor is responsible to undertake ad hoc audits on its Other Contracting Parties and ensure that the
Other Contracting Parties undertaken and submit to the Contractor a monthly self-audit. A Contractor shall be
liable for any non-compliance by its OCPs with these CWAM, as if such non-compliance was the non-compliance
of the Contractor.

[Confidential]
2.6 Deviations
Where, at any time the Contractor becomes aware of or considers that a deviation from applicable standards is
required, they shall immediately and formally notify the Engineer.
The Contractor’s proposal shall include the following information:
▪ The specific clause and document/standard applicable to the deviation request
▪ The justification for the deviation demonstrating the net benefit to the program and the workforce
▪ The potential effect on and interfaces with other disciplines, such as (but not limited to) the following:
▪ Infrastructure
▪ Spatial arrangements
▪ Ergonomics
▪ Comfort
▪ Hygiene
▪ Health and safety considerations
▪ Cost/benefit analysis
The Engineer and other DDC subject matter experts (including the CWAM process owner) shall review the
proposal and respond within the required contractual timeframes with one of the following responses:
• Rejected
• Accepted with additional comments
• Accepted
The Engineer shall record the result of the deviation request on the relevant DDC change register.

[Confidential]
3. Location
3.1 Purpose
The purpose of this section is to provide the minimum requirements for the layout and siting of the accommodation
facility. Design and construction of all facilities shall conform to the applicable laws, rules, and regulations of KSA. The
requirements in this chapter are in addition to the KSA legal requirements.
3.2 Facility Location/Layout

The facility shall be located as close as reasonably practical to the worksite to avoid excessive travel time and sited in
accordance with the statutory requirements to avoid inherently dangerous locations (by virtue of natural or human-
made aspects).
The Contractor shall ensure that the design, construction, and location of the facility:
▪ Provides shelter from natural hazards

▪ Is unaffected by the environment or operational impacts of the worksite and surrounding
geographical area
▪ Protects and ensure the health and safety of all residents
▪ Has inherent controls in place to minimize illness and the contraction or spreading of diseases
▪ Provides ample open space for recreational areas, yards, planted areas, pedestrian sidewalks, parking, and paved
roads
▪ Allocates at least 35% of the facility area to open space
▪ Provides at least 5 meters (m) between each building
▪ Provides sufficient office space for the professional management of the facility
3.3 Licensing and Permits

The Contractor shall obtain all required approvals and permits for design and construction and all required operating
permits from the relevant authorities, including, but not limited to, the following:
▪ Municipal building permits

▪ Civil Defense permits and safety certificates
▪ Medical facility permits
The following staff shall have relevant licensing from the appropriate ministry:
▪ Medical
▪ Kitchen staff and any food handlers
▪ Barbers
▪ Dentists
▪ Drivers (coach, bus, etc.)
▪ Maintenance operatives
▪ Security

[Confidential]
4. Buildings
4.1 Purpose
The purpose of this section is to provide minimum requirements for the design and construction of
accommodation buildings. Design and construction of all facilities must conform to the applicable laws, rules,
and regulations of KSA. The requirements in this chapter are in addition to the KSA legal requirements.
4.2 Design and Construction Requirements

Accommodation facilities shall be designed and constructed to ensure the health and safety of residents, protect
the internal and surrounding environment, and provide all the necessary requirements for living comfortably in
a communal environment.
All structures design, construction and operations shall comply with the building, sanitary, and environmental
conditions and safety requirements of the KSA authorities, including relevant Civil Defense Department,
Construction Specification and other Governmental requirements.
The accommodation facility shall include a kitchen and separate dining hall facilities for all occupants.
Shaded areas, whether provided as shading between buildings or separate dedicated areas, shall be provided for
Workers use and comfort.
Smoking is prohibited inside all buildings. Clearly marked designated (and shaded) outdoor smoking areas must
be established throughout the accommodation.
Building materials shall be environmentally friendly and not pose a risk to public health, including but not
limited to the use of low volatile organic compounds (VOC) painting.
The Contractor shall ensure all windows are as follows:

▪ Clear glass
▪ Openable – for natural ventilation and emergency escape (if required by risk assessment)
▪ Fitted with a fine screen mesh externally to prevent the ingress of dust and flying insects
▪ Fitted internally with curtains or blinds that are sufficient to block out external
light Window areas must represent not less than 5 to 10% of the floor area.
Doors shall be provided with mosquito nets/screens where conditions warrant.

Bars on windows are prohibited to ensure that they can be used as means of emergency escape if necessary.
All accommodation and public rooms shall be maintained at an ambient temperature of between 24 and 28
degrees Celsius (°C).
The Contractor shall ensure outdoor areas are sufficiently designed and constructed to ensure safe
pedestrian and vehicle movement, with respect to the following:
▪ Control of site entrances and exits
▪ Accessibility by emergency vehicles to all buildings
▪ Food delivery, provision, and storage
▪ Waste management (storage, collection, and transportation)
▪ Bus stops and car parking
▪ Fire safety

[Confidential]
▪ Emergency exits and assembly points

▪ Outdoor lighting and signage
Clear directional signage and lighting shall be installed for safe passage throughout the facility.

[Confidential]
4.3 Bathrooms
References to bathrooms includes the following:
▪ Toilets
▪ Urinals
▪ Wash basins
▪ Showers
4.3.1 Bathroom General Requirements

The Contractor shall ensure that showers, washbasins, and toilets in the accommodation facility are
sanitary and are cleaned at least twice a day and deep cleaned at least three times a month.
Bathroom floors and walls shall be free of mould and debris and be easily cleanable.
Detergents and disinfectants shall be used to clean the toilets and bathrooms.
There shall be sufficient bathrooms/facilities provided to ensure that there is one toilet, one washbasin,
and one shower for every four residents.
The need to pass through a bedroom to reach a bathroom is prohibited.
With respect to bathrooms, the Contractor shall ensure:

▪ Potable water is provided for showering and ablutions (the use of non-potable water is prohibited).
▪ Bathrooms/washrooms are easily accessible.
▪ Bathrooms, toilets, or urinals are not placed in any other room not solely designed for that purpose.
▪ Toilets, urinals, washbasins, and shower rooms are located in rooms adjacent to or adjoining each other.
▪ Toilet and shower units are ventilated (to outdoors) and kept under negative pressure if part of a
ducted heating, ventilation, and air conditioning (HVAC) system attached to a central building/hall (to
keep contaminating odors from other living or dining spaces).
▪ The combination of a shower and toilet is expressly prohibited.
▪ Washbasins and showers provide both hot and cold water.
▪ Hand wash facilities include soap and a hygienic means of drying hands.
▪ Antibacterial liquid soap dispensers are provided and filled as required.
▪ A bathroom is located at a distance of no more than 25 m from any bedroom.
▪ Toilets and bathrooms include the following:
▪ Cabinets/fixtures to hang clothes and towels and the following:
▪ Sufficient quantities of fixtures provided for the number of intended users

▪ Clothes and towel fixtures must be of solid materials (e.g., stainless steel)
▪ A mirror over each sink

▪ Fixtures/fittings to secure the soap dispenser
▪ All outside openings are screened with mesh.

▪ All floor drains have covers.
▪ The water boiler is safely installed outside of the bathroom.
4.3.2 Water Closets/Toilets

The Contractor shall ensure:
▪ Each toilet (Asian or Western) is contained in a private, lockable cubicle.

[Confidential]
▪ Unless otherwise stated, each restroom provides of mix of both Western and Asian toilet fixtures.
▪ All water closets are provided with a hose on the right-hand side.
▪ Water pressure is sufficient to allow for the flushing of toilets and urinals after each use.
▪ Sufficient quantities of toilet paper are available in the toilets at all times.
4.3.3 Showers
The Contractor shall ensure:
▪ Slip resistant and hard, washable materials are used for shower construction.
▪ Walls are covered with porcelain/ceramic tiles and/or an equivalent wall covering.
▪ The shower provides an adequate flow rate.
▪ Each shower stall is fitted with:
▪ Drain pan
▪ Privacy curtain or door
▪ Soap dish
▪ Clothes hook
▪ Towel rail
▪ The shower is in an area of the bathroom separate from the water closet.
▪ The shower is not located directly above the water closet and may not use the water closet floor
aperture for drainage.
4.4 Bedrooms
4.4.1 General Requirements
Regardless of size, the maximum capacity of any bedroom is four people.
The Contractor shall ensure the following:
▪ A minimum 6.5 m2 space (including bed and wardrobe) is provided for each person.
▪ The bedroom ceiling is at least 2.5 m high (3 m without gypsum).
▪ The space between the beds is at least 1 m from both sides.
▪ The bed height is at least 31 centimeters from the ground.
▪ The sleeping noise level is not greater than 40 decibels.
▪ All rooms are kept clean and in good condition.
▪ Floors are of easy to clean material.
▪ All bedroom doors are fitted with thumb-turn door cylinder locks for emergency evacuation purposes.
▪ All doors and windows are lockable.
4.4.2 Specific Bedroom Provisions

Bunk beds, hot bedding, and double beds are prohibited.
The Contractor shall ensure the following (free of charge or the workers):
▪ Bedrooms provide residents sufficient space to move freely about the room and to sleep comfortably.
▪ There should be at least one (1) x operable window per room covered by a moveable curtain;
▪ One bed is provided for each resident. Requiring residents to share a bed is prohibited.
▪ Each bedroom includes one general purpose table with adequate seating for the occupants of the room.
[Confidential]
▪ Wall-mounted shoe racks are installed outside each bedroom. A shoe rack shall be wall mounted (i.e. off
the floor) in a ventilated area outside each bedroom with sufficient capacity for the number of occupants.
The shoe rack shall be made of material which is solid and durable.
▪ Movable privacy curtains of durable, non-transparent fire-retardant fabric are hung around each bed.
▪ Upon arrival, each resident is provided with the following:
▪ A non-flammable bed frame (minimum size 2 m by 1 m)

[Confidential]
▪ Suitable bedding, including the following:
▪ New comfortable and flame-retardant mattress

▪ New pillow
▪ New sheets/covers for mattress and pillow
▪ Blanket/duvet appropriate for the season (e.g., summer and winter)
▪ Bedside mat
▪ The bed frame and bedding are replaced at least once every 2 years.
▪ Upon arrival, each resident is also be provided with the following:
▪ Non-flammable and locking closet or cupboard at least 2 m high and 90 millimeters wide (with
a separate lockable area inside for the storage of personal documents)
▪ Bedside table
▪ One double power outlet within each bed space
▪ One task light
▪ As a minimum, bed linen is washed once every week (disinfectants and pest repellents are applied
where conditions warrant).
▪ Laundry services are provided free of charge to the residents.
Cooking stoves, microwaves, electrical appliances, and washing machines are prohibited in the bedrooms.
4.4.3 Ventilation and Air Conditioning Air
Conditioning
Air conditioning is mandatory for all buildings. The Contractor shall ensure the following requirements are met
or exceeded:
▪ Only centralized package units or split units are permissible (through wall air conditioning units
are prohibited).
▪ Units without a central air conditioning system have individual air conditioning units (split but not
[Confidential]
window type) with condensation discharge pipes installed inside the vertical service risers for water
drainage.
▪ Air conditioning units provide sufficient cooling capable of cooling rooms in extreme heat conditions.
▪ All rooms, kitchens, dining halls, corridors, offices, and halls are provided with ventilation and central
air conditioning systems.
Ventilation
The Contractor shall ensure ventilation systems are:
▪ Installed in all areas that contain pollution sources
▪ Installed in bathrooms to discharge the air outside the building and replace it with external air using
the correct methods
▪ Designed to expel air directly outside the building at a sufficient distance from air inlets to prevent
the return of pollutants into the buildings
▪ Designed and installed to provide ventilation and create an air current from adjacent areas
▪ Designed and installed to preserve internal air quality and provide external air for each type of room
in liters per second, per the information presented in Table 1
Dining halls
Laundry rooms
Bedrooms
5 L/s Lobbies/corridor
s Security office
Offices
Prayer room
First aid room
TV rooms
7.5 L/s
Entertainment
rooms
Bathrooms
25 – 35 L/s Toilets
Kitchens

[Confidential]
TABLE 1: INTERNAL AIR QUALITY REQUIREMENTS
L/s = liter(s) per second
The kitchen ventilation system shall adhere to the following requirements:

▪ Extractor fans are included to diffuse smoke and odors.
▪ The system is designed, installed and maintained by competent ventilation engineers.
▪ The system provides adequate cool air to counterbalance the effects of the cookers/burners.
▪ A fume extraction system equipped with grease traps is installed above the main cooking areas.
4.4.4 Lighting
Indoor Lighting
Adequate lighting shall be provided for the safe operation of the facility and so residents can conduct necessary
domestic duties and pursue leisure activities.
All lighting units fixed in occupied areas shall provide or exceed the minimum lighting levels listed in Table 2.
TABLE 2: MINIMUM LIGHTING LEVEL REQUIREMENTS
Area Minimum Lighting Level (Lux)
Passages 100
Corridors
Reception
area Open
areas
Stairs
Lobbies 200
Residential
Bedrooms 100
Kitchen/food preparation 750
Kitchen/storage 100
General workplaces 150
Entertainment areas 150
Ablution areas 100
Shops 100
Storerooms
Warehouses

[Confidential]
Area Minimum Lighting Level (Lux)
First aid rooms 300

Laundry
Receiving 150
Sorting
Washing
Drying
Dry cleaning 150
Ironing 200
Inspection
Repair
Industrial
Office 300
Telecom/server 500
Building management system room
Electrical room 200
Mechanical room
Lobby/entrance
Additional requirements include the following:

▪ Only energy-efficient light bulbs shall be used (e.g., halogen, light-emitting diode [LED]).
▪ All ceiling lights shall be recessed light fittings (flush-mounted in false ceilings).
▪ Hanging/pendant-type lights are prohibited.
Outdoor Lighting
In respect to outdoor lighting arrangements, the Contractor shall:
▪ Install sufficient lighting to allow pedestrians to read directional signage and distinguish the borders of
the sidewalks, crossroads, and any obstacles.
▪ Provide additional lighting for alleys, fluctuations in street levels, and potentially hazardous locations
or situations.
▪ Place lampposts out of the pedestrian right-of-way.
4.4.5 Kitchens
Kitchens shall be in stand-alone buildings, except in instances where they adjoin dining halls.
General
The Contractor shall ensure the following is implemented:
▪ A Kitchen Management Plan is prepared prior to occupation of the facility (as part of the WAP).
▪ Kitchens are provided within the accommodation facility.
▪ Food production facilities comply with HACCP requirements.
▪ Kitchen walls have porcelain tiles or an equivalent wall covering from floor to ceiling.
▪ Kitchen floors (and all related areas) are made of anti-slip surfaces.
▪ Food preparation is provided by a licensed food service company or specialist food staff with
sufficient equipment and resources to accomplish the following:
▪ Provide healthy meals to residents.
▪ Provide appropriate cleaning and sanitary conditions.

[Confidential]
▪ Preparation, storage, and cooking of food is restricted to the kitchen and appointed preparation areas.
▪ Kitchen size requirements are based on the number of residents to be served, inclusive of the following:
▪ Inventory office
▪ Hot, cold, and ambient food/goods storage and food preparation areas
▪ Cooking facilities
▪ Washing facilities
The kitchen shall have the following:

▪ A designed drainage system
▪ A ventilation outlet with the exhaust outlet at least 2 m higher than the closest building to the unit
▪ A pest control system in compliance with KSA regulations
Equipment and Supplies
As a minimum, the kitchen shall include the following:
▪ Suitably sized gas cookers appropriate to the number of residents residing in the accommodation
▪ An emergency gas cutoff and automated fire suppression
system Gas bottles/tanks shall be:

▪ Located a minimum distance of 15 m away from kitchen and any other facilities
▪ Fitted with required safety devices
▪ Open, fenced and naturally ventilated, in locked and shaded areas
All gas fitting connections must be male and female joints (pipe clips/handcuffs are prohibited).

▪ There are segregated areas for different types of food (e.g., meat, fish, vegetables, and dairy).
▪ All knives and chopping boards are color coded by food type.
▪ Kitchen utensils are stainless steel.
▪ The use of aluminum pans is prohibited.
▪ Cooking water supply facilities have ceramic water filters.
Food and equipment storage shall include the following:

▪ Freezers
▪ Refrigerators (chillers)
▪ Dry goods stores
Washing areas shall include the following:

▪ Industrial dish washers with the appropriate chemical detergents for plates and cutlery
▪ Hot and cold water
▪ Suitable cleansers and detergents for each area
Kitchen staff shall have access to the following:

▪ Hand wash sinks that are operated by knee panels and have a hot and cold water mixer tap
▪ Hand soap, hand sanitizer, and paper hand towels
▪ Dedicated changing areas and toilets/bathrooms
The Contractor shall ensure the accommodation facility provides the following:
▪ Staff offices for catering management staff and maintenance of kitchen records
▪ Refuse storage (including waste segregation) and disposal

[Confidential]
The Contractor shall ensure that large equipment, including but not limited to cookers (stoves/ovens),
refrigerators, and freezers, is mounted on lockable casters and fitted with heatproof flexible cables/hoses to
enable accessible cleaning behind and underneath.
Kitchen Staff Requirements

Kitchen staff shall be provided with the following:
▪ At least three sets of work clothes (coveralls) each
▪ A laundry service for work clothes; clothes are laundered at least on a weekly basis and at no charge
All kitchen staff shall wash hands after using the bathroom facilities and be trained specifically in hygiene
requirements.
All persons, including those directly or indirectly employed (such as third party contractors), that work in the
kitchen and / or handle food, shall be in possession of any licenses that may be required by the relevant
authority.
The following requirements shall be implemented by the Contractor:
▪ Dangerous equipment (e.g., mechanized food slicers) is provided with all the necessary guards and safety
equipment and is inspected, tested, and maintained in accordance with the relevant legislation and
applicable standards.
▪ The use of personal protective equipment is mandatory where indicated by risk
assessment/manufacturers guidelines.
▪ Warning notices are displayed, and adequate training and supervision is given to staff.
▪ Safety training is documented, and the training records are maintained.
▪ Safe working methods and safe cleaning routines are established and documented.
Kitchen Maintenance
Kitchen, food storage, preparation, cooking and serving facilities/equipment shall be kept in clean and sanitary
conditions at all times.
All equipment (large and small) shall be maintained in safe working order and shall be cleaned thoroughly after
each use.
Meal Service
The Contractor shall provide every worker with three meals per day, free of charge, whether the worker is at
[Confidential]
the accommodation facility or the construction site.

The Contractor shall implement the following requirements:
▪ All cooking and catering is provided for and managed centrally regardless of the number of workers.
▪ The catering operation is carried out by a licensed food services provider and is compliant
with International Organization for Standardization (ISO) 22000.
▪ All catering staff, including those directly or indirectly employed (such as third party contractors), that work
in the kitchen or handle food, shall be in possession of any licenses that may be required by the relevant
authority.
Consideration for the cultural diversity, dietary, and religious requirements of the residents shall be included in
menu planning.
The Contractor shall ensure balanced and healthy meals are provided, considering the following:
▪ There will be a 14-day menu cycle rotation.
▪ The daily diet provides a suitable balance of fats, carbohydrates and proteins, following
recognized international guidelines.
▪ The recommended daily calorific requirement for residents performing heavy physical labor in
extreme heat is 3,000 to 4,000 calories per day, dependent on conditions.
▪ Sufficient drinking fluids are available and provided at all times to prevent
dehydration. Residents are prohibited from preparing their own meals in the facility.

[Confidential]
The Contractor shall use appropriate food service equipment, sufficient in quantity for the menus being
served to ensure that diners are served as quickly as possible and to allow sufficient time for their meal
breaks with time to spare before returning to work.
Hot and cold servicing equipment shall be stainless steel, fitted with sneeze guards, and designed to maintain
the food at appropriate temperatures in accordance with food safety rules.
Server lines shall be subdivided by menu to allow diners to quickly choose the line that suits their preference
and to make the service more efficient.
The Contractor shall provide sufficient, easily accessible tray and dish return areas (e.g., mobile trolleys or
static delivery and collection points) located in proximity to the dish wash area to facilitate swift removal
of dirty trays, crockery, and utensils from the dining area.
Satellite Meal Service

Where required, the Contractor shall provide a satellite dining hall to serve food to residents at the worksite.
The use of tiffin tins and aluminum takeaway type food containers, that do not control the temperature of the
food, for the transportation of food to satellite dining halls is prohibited.
Worksite satellite dining halls shall conform to the same standards as the dining halls in main accommodation
facilities. Formal and organized logistics arrangements shall be in place for the delivery of food to satellite
dining halls in accordance with KSA legislation, and in compliance with ISO 22000/HACCP principles in order
to regulate and maintain the temperature of the food. As a guideline, the use of bain marie’s for the serving
of food at the Construction Site is encouraged.
Disposable plastic lunch plates and cutlery are strictly prohibited on site and should be replaced by reusable
solutions (e.g. stainless steel boxes). Plastic bottles for drinking water should be avoided by installing water
dispensers and making reusable bottles, glasses and flasks available for the staff and workers.
In relation to hot and cold serveries, these must be stainless steel, fitted with sneeze guards and designed to
maintain the food at appropriate temperatures in accordance with food safety legislation. The Contractor
shall provide eating utensils for meals provided at the Construction Site.
4.4.6 Dining Halls

The Contractor shall ensure dining halls meet the following requirements:
▪ They are located close to the kitchen.
▪ Dining hall furniture is robust, functional, durable and easy to clean and maintain.
▪ Dining hall chairs are comfortable.
▪ They are large enough and have enough tables and chairs to seat one-third of all facility residents at any
given time.
▪ They contain a water cooler and hand washing facilities (with cold and hot water, liquid soap and tissues)
and hand sanitizing facilities at the entrance of the dining areas.
▪ They are kept clean at all times.
▪ They are accessible to all residents.
▪ Allow for natural light and ventilation, provided by window area equal to 20% of the floor area.
▪ Provide sufficient air conditioning capacity to cool a fully occupied room during the hottest periods.
▪ Have an adequate number of electronic flying insect traps or fly zappers.
The Contractor shall post a schedule specifying mealtimes at the entrance of the dining hall.
All food shall be consumed in the dining facilities.

[Confidential]
Taking food to and eating in bedrooms is prohibited (to avoid creating environments for pest infestation and
spreading unpleasant odors in living accommodation).
Dining halls shall accommodate multi-national diners. They will provide clearly defined dining areas for each
national cuisine, and they will be subdivided or broken up into smaller, more comfortable, and resident friendly
facilities (e.g., by using mobile planter boxes or mobile trellis units).
The Contractor shall provide to each Worker one set of suitable and durable eating utensils (i.e. tray, cup and
spoon) for use at the Accommodation Site.
The Contractor shall provide:
(a) a sufficient number of easily accessible tray and dish return areas for dirty dishes and cutlery; or
(b) suitable dish washing areas, with detergent, for Workers to wash their own dishes and cutlery.
4.5 Waste Management

The Contractor will prepare a Waste Management Plan (as part of the WAP) before occupation of the facility, in
accordance with the requirements of this manual.
The Contractor shall ensure the following requirements are implemented:
▪ Waste generation shall be reduced as much as possible by eliminating unneeded materials or items (e.g.
packaging), avoiding oversupply that may finish as waste, and replacing single use items for reusable ones.
▪ Food waste shall be monitored and actions taken to reduce it, including consulting with workers on reasons
behind food waste, improvements in the menu, changes in food orders, etc.
▪ Dustbins or large waste bins are not permitted in food preparation rooms or kitchens.
▪ Plastic or compostable material bin liners shall be used with all waste/dust bins.
▪ All food waste shall be immediately disposed of in covered rubbish bins.
▪ All food waste shall be double bagged and removed from the facility regularly so that there is no build-
up of food waste odor.
▪ Bins shall be located well away from food utensils and places where food is prepared, served, and stored.
▪ Domestic accommodation refuse shall be placed in a separate refuse area located between 30 m and 35
m away from any building.
▪ All catering establishments shall have a refuse agreement with a private Contractor or the municipality
for removal and offsite disposal/recycling of waste.
▪ The burning of any waste is not permitted.
▪ If for any reason the regular collection service is delayed, the Contractor shall make alternative
disposal arrangements to avoid health hazards.

[Confidential]
5. Facilities/Utilities
5.1 Purpose
The purpose of this section is to provide minimum requirements for the infrastructure of the accommodation
facility. Construction of all facilities shall conform to the applicable laws, rules, and regulations of the KSA. The
requirements in this chapter are in addition to the KSA legal requirements.
Where compliance is required to additional international standards, the requirements will be communicated
as an instruction to the Contractor or as an update to the CWAM.
5.2 General Requirements

Infrastructure systems shall be designed for long-term sustainability, energy efficiency, and suitability for the
KSA environment.
Diesel power generation is acceptable only if municipal power is unavailable.
Offsite water supply/onsite storage is acceptable only if municipal water is unavailable.
All water tanks used to store water for showering and ablutions shall be as follows:
▪ Sheltered and insulated or fitted with water cooling devices to allow for the provision of cooled water
▪ Periodically tested by the Contractor (or their accredited/licensed supply chain) to ensure the water is
free of contaminants
A backup diesel power supply shall be provided for all essential services and critical loads, including, but not
limited to, freezers, waters pumps, sewage pumps, air conditioning, and kitchen equipment if main power
supply is not available or interrupted.
Where diesel power generation is used, generators and fuel farms shall be designated as restricted areas and
fenced off with appropriate security and access controls.
Where a facility is powered by diesel generators, no habitable building may be located in proximity to the
generator. The separation distance shall be designed in accordance with recognized national/international
standards and best practice as per KSA Civil Defense m.
Electrical distribution equipment and switchgear shall be secured, and safety signage shall be placed and clearly
marked with the appropriate contact and emergency telephone numbers for access.

[Confidential]
5.3 Water Supply

The Contractor shall ensure the accommodation facilities have the following:
▪ Underground reservoirs and adjacent water pumps that are adequate to supply drinking water (potable)
to the entire facility
▪ Reservoirs and adjacent water (treated, non-potable) pumps that are adequate to supply the
fire extinguishing systems
▪ Outdoor fire hoses
▪ Indoor fire hoses
▪ Fire hose reel cabinets in each residential building
In the event of a failure of the water pump, a supply of water shall be provided using a backup diesel pump.
Water systems shall be installed, operated, and maintained in a manner to prevent the growth of bacteria and
other air-carried microbes, as per the authority, laws, and regulations of the KSA.
In calculating water usage and daily requirements, a minimum of 200 liters per person per day shall be
allowed. This volume takes into account all water requirements for sanitary, laundry, cooking, and drinking.
(It does not allow for water used for gardening, irrigation, and dust control purposes.)
Water quality shall be regularly checked by a third-party (and accredited) laboratory.
A regular cleaning program for all water tanks shall be implemented.
5.3.1 Hot and Cold Water Supply

▪ Sufficient supplies of hot and cold water are available to the accommodation facility at all times.
▪ All the bathrooms, showers, washbasins, and kitchens are supplied with adequate volumes of hot
and cold water.
▪ The water systems are designed and supplied with water conservation methods.
▪ Each residential unit in the accommodation facility is supplied with cold water at an average of 35
liters per resident every 24 hours.
▪ Each building is supplied with hot water at an average of 20 liters per resident every 24 hours.
▪ The increase in demand at peak hours, especially in the early morning and evening, is compensated for in
the supply of hot water and water pressure.
▪ Hot water storage of a capacity of a minimum of 1,000 liters is provided for kitchen use and 600
liters for ablution.
▪ Where possible, solar water systems for power conservation are used, which can include the installation
of a double heating system that operates on both solar energy and/or electricity.
5.3.2 Drinking Water

▪ The average capacity of the drinking water supply to the residential facility must be based on the total
number of residents that the facility can accommodate, at an average of 5 liters for each resident per
day.
▪ The increase in demand at peak hours, especially in the early morning and evening, must be compensated
appropriately. Drinking water supply must provide 2.5 times the consumption average per hour at
peak times.
[Confidential]
▪ At least one drinking fountain/water cooler for every 20 residents is provided throughout each residence
building.
▪ Where drinking water is provided, the Contractor must install three candle ceramic water filters. The use
of fiber or thread filters is prohibited.
▪ Water storage tanks must be cleaned and regularly maintained.
▪ The Contractor shall ensure that the water is of potable quality and free of contaminants.
▪ All single use and disposable containers for drinking water are prohibited from accommodation and work
sites. Reusable bottles, flasks, glasses, camel bags or other reusable solutions should be provided for
workers to use.

[Confidential]
5.3.3 Sewerage
An onsite sewage treatment system is mandatory unless the facility is connected to the main sewer.
▪ Septic tanks are emptied on a regular basis and kept sealed to avoid insect and rodent infestation.
▪ The collection points for septic tanks are installed in accordance or General Authority of Meteorology
and Environmental Protection regulations.
5.4 Medical
5.4.1 Medical Services

Medical facilities and professionally trained medical staff must be provided within the accommodation facility.

▪ Medical facilities and staff have valid Ministry of Health licenses as required.
▪ Equipment and medical supplies are available to provide first aid and other medical services as required
in law and by the requirements of this manual.
The Contractor shall ensure access is provided to medical facilities and services in accordance with the ratios
described within this manual. The ratios stipulated are a minimum.
Each residential unit/building must have at least one first aid room equipped with adequate furniture and
medical supplies.
The Contractor shall provide a qualified and licensed resident nurse within each accommodation facility
housing more than 100 residents. The nurse’s medical station shall be located in a designated air-conditioned
room and be sufficiently designed and stocked to provide adequate care. The Contractor shall submit a
proposal (to the Engineer) containing the ratio of licensed and resident nurses to facility occupants.
The Contractor shall provide a qualified and licensed medical doctor within each accommodation facility housing
more than 500 residents. The doctor may be from a contracted service or a full-time employee. The doctor’s
medical station shall be located in a designated air-conditioned room and sufficiently designed and stocked to
provide adequate care. The Contractor shall submit a proposal (to the Engineer) containing the ratio of licensed
and resident doctors to facility occupants.
Each accommodation facility housing more than 5,000 workers must provide a resident medical doctor
qualified to practice in the KSA. The doctor shall provide the following services:
▪ Emergency first aid
▪ Basic health monitoring and routine consultations
▪ Consultations regarding health-related work restrictions for individual workers
Each accommodation facility housing 1,000 to 5,000 residents must have a medical clinic capable of providing
health services to all the residents and deal with all cases requiring medical care (except cases that require
hospitalization).
In accordance with the scope of this manual, the Contractor shall formally notify the Engineer where they
propose the provision of services and facilities to alternative ratios.

[Confidential]
Where accommodation units house residents below the thresholds, the Contractor shall formally confirm to the
Engineer how those residents shall be afforded access to a medical clinic, nurses, and doctors. This includes
accommodation units housing resident numbers below the given thresholds, but when aggregated (across the
accommodation geographical area) exceed the given numbers.
Regardless of numbers of residents in the facility, every resident shall be given unobstructed and efficient
access to medical facilities staffed by professionally trained medical staff (nurses and doctors) in accordance
with the requirements of this manual.
As a minimum, the medical clinic shall include:
▪ 24/7 operating hours including weekends and religious/national holidays
▪ An adequate number of employees (including an on‐duty physician and nurses)
▪ An onsite ambulance for transporting patients to offsite hospitals (and from the worksite to
the accommodation clinic)
▪ A clinical hand wash basin with hot and cold water feed and antiseptic soap
▪ A ceiling-mounted adjustable examination luminary, in addition to mobile lighting
▪ A lockable cupboard for the storage of drugs, needles, and syringes
▪ A stock of controlled drugs (if appropriately licensed)
▪ Adequate refrigeration for medication
▪ A clinical dressing trolley and an emergency care trolley
▪ Waste disposal bins for clinical items, including sharps, used sterile supplies, and general waste
(medical waste must be disposed of in accordance with statutory requirements)
▪ A medical isolation unit, away from the general clinic, to accommodate infectious disease cases
(e.g., chickenpox, measles etc.) equipped with washing/bathing/toilet facilities
▪ One bed for every 250 residents, with appropriate bedding and a privacy curtain for cases
requiring overnight observational stays
▪ Easy access (including an inclined ramp)
▪ A waiting area with sufficient space and seating for patients
▪ Sufficient rooms/offices designated and appropriately equipped for the following:
▪ Consulting and treatment
▪ Convalescence
▪ Medical records
▪ Storage of equipment
▪ A computer workstation for recording clinical information, e.g., name, age, nationality, ID number,
and diagnoses
▪ Air conditioning and ventilation of a recognized brand and model suitable for use in medical
facilities, installed and in good working order at all times
▪ An adequate number of first aid kits available (the location clearly marked) and adequately
stocked throughout the facility
5.4.2 First Aid and Other General Medical Requirements

The Contractor shall ensure there is a minimum of 1 first aider for every 50 residents.
First aiders and medical staff must be trained and certified on the use of automated external defibrillators
(AEDs). All medical facilities must be equipped with a mobile defibrillator (AED). All authorized first aiders
must complete training from an approved training provider (e.g., 3-day course organized by the Red
Crescent). At a minimum, refresher training for authorized first aiders must be completed every year.

[Confidential]
Residents returning from leave from areas where communicable diseases are known to be endemic must be
monitored and screened on return to work for an appropriate period in accordance with Ministry of Health
guidelines (generally for 6 weeks). The Ministry of Health provides regular updates of communicable diseases
and at-risk areas. The Contractor shall ensure the following:
▪ All residents are provided with access to healthcare beyond basic first aid.
▪ Transportation for workers requiring medical attention from the labor accommodation to and
from appropriate offsite medical facilities, is provided free of charge and in a timely manner.
▪ Medical insurance is provided for all residents as legally required.
▪ Public health training is provided to all residents. Training must include, but not be limited to,
the following:
▪ Personal hygiene
▪ Appropriate use of sanitary facilities provided (e.g., flush toilets, showers, hand washing,
waste disposal)
▪ Awareness of the prevention and transmission of communicable diseases
▪ Residents’ rights and means of access to onsite and offsite medical facilities
▪ Food safety
▪ Littering, safe disposal of waste, and related community hygiene standards
▪ Public health awareness is promoted throughout all facets of the accommodation, including but
not limited to, the following:
▪ Signage in kitchens, bathrooms, etc., promoting hygienic practices
▪ Educational videos and presentations
▪ Regular and periodic health screening for all residents (annually, at a minimum)
Medical Record Keeping

The Contractor must retain detailed records of the following:
▪ All onsite medical treatment
▪ All instances of residents transported for offsite medical attention
At a minimum, records of treated parties must include the following information:

▪ Name, government identification number (Iqama)
▪ Age
▪ Reason for medical treatment

[Confidential]
5.5 Mosque/Prayer Rooms

Each accommodation site must have at least one mosque (either on site or within close proximity) or one
prayer room.
Access to prayer facilities must be provided for personnel required to work on Fridays.
5.6 Maintenance Requirements

Per the requirements of the CWAM, the Contractor shall:
▪ Implement a comprehensive proactive and reactive maintenance regime
▪ Ensure all defects are repaired upon discovery
5.6.1 Cleaning
▪ A cleaning service is provided for all accommodation facilities and public areas.
▪ The cleaning service has trained staff using appropriate equipment and cleaning supplies.
▪ Dedicated cleaning teams and equipment are assigned (to specific tasks/areas) to reduce the risk of
cross contamination between areas being cleaned.
▪ Kitchen and dining hall areas are cleaned at least three times a day, scheduled immediately
following periods of high use and as required.
▪ Bathrooms are cleaned (at least) twice daily, scheduled immediately following periods of high daily
use and as required.
▪ A deep clean of all kitchens, dining hall, and bathroom areas, using suitable detergents and
disinfectants, is completed three times a month.
▪ To meet the required cleaning standards, high-pressure steam cleaners are used for deep cleaning in
shower areas to dissolve grease and oils, ingrained dirt, and the build-up of soaps and
contaminants.
▪ All living accommodation rooms are cleaned, at least twice a week.
▪ Daily, weekly, and monthly cleaning schedules are established for all areas.
▪ The bedroom floor and walls shall be free of mould and debris and be easily cleanable.
▪ Cleaning records are maintained for audit purposes.

[Confidential]
5.6.2 Electric and Gas Supply

Electrical
▪ Power substations, oil-cooled power transformers, electrical rooms, wiring, and electrical delivery
system designs and installation meet KSA requirements.
▪ Devices and power distribution panels are distributed among the floors.
▪ Separate electrical isolation devices and switches are installed for the following:
▪ Ventilation and air conditioning systems

▪ Electrical control rooms and circuit facilities
▪ Kitchens and other service areas
▪ Each water heating device
▪ Each light
▪ Main air conditioning/cooling units have three-phase electric power systems that can be
disconnected individually in the relevant location.
▪ Electrical outlets of appropriate current strength (amps) and of adequate numbers are constructed to
meet daily use for all residents as follows:
▪ In all bedrooms, a power outlet near every bed for personal use
▪ In each room for electric appliances
▪ In the wall of each main corridor, with a 15 m distance between plugs
▪ In all occupied rooms
▪ For heavy appliances, including but not limited to, the following:
▪ Laundry equipment
▪ Kitchen equipment
▪ HVAC equipment
▪ Cleaning equipment
▪ Vending machines
▪ Water coolers

[Confidential]
▪ Any facility connected to mains power has a backup power supply for all critical circuits.
Critical circuits include the following:
▪ Freezers
▪ Water pumps
▪ Sewage pumps
▪ HVAC systems
▪ Kitchen equipment
Cooking Gas
The gas supply design and delivery systems shall meet Civil Defense requirements.
5.7 Recreation/Multipurpose Facilities

5.7.1 General
Unless otherwise stated, all recreation and sports facilities shall be provided free of charge to residents.
Gambling is prohibited in KSA.
▪ Indoor and outdoor recreational facilities are suitable for the diversity of the residents.
▪ Regular events, activities, and sports competitions are organized to promote wellbeing and healthy living.
▪ Accommodation facilities provide adequate services (or transportation free of charge to these services)
for the exclusive use of the residents, including, but not limited to:
▪ Mini market/grocery store (for personal purchases by residents), noting the following:
▪ Items that spoil quickly or require cooking before consumption may not be sold
▪ Food preparation and packaging is permitted inside the grocery store only
▪ Barbershop
▪ Dentist
▪ ATMs and money transfer service
▪ Rest/recreation/multipurpose hall with comfortable seats
▪ Reading areas and materials (in multiple languages for diverse ethnic populations)
▪ A satellite TV package is be provided in the common area with a diverse range of programs.
▪ Sufficient TVs of a suitable size and number are available to facilitate viewing by all wishing to do so.
▪ Sufficient wireless internet (Wi-Fi) is provided to all residents free of charge.
▪ A computer center/internet café with sufficient internet equipped computers (at least 1 computer per 150
residents) is be provided for residents who do not own a personal computer or laptop.
▪ Each social room shall have sufficient air-conditioning capacity to cool a fully occupied room inclusive of
any associated latent and sensible heat loads such as lighting and electrical appliances that are normally in
operation, during the hottest periods.
5.7.2 Sports
▪ Suitable and clean indoor recreational spaces with adequate natural light, ventilation, and cooling
is provided for the use of all residents.
[Confidential]
▪ Equipment for indoor activities (e.g., chess, dart, and carom boards, table soccer and table tennis
equipment) is provided.
▪ A minimum of one outdoor multipurpose sport field (e.g., cricket pitch, 5-a-side football field,
volleyball court, or basketball court), or free access and transportation to a community sport facility
is provided.
▪ An indoor, fully equipped gymnasium with adequate ventilation and cooling or free access
and transportation to a fully equipped gymnasium is provided.

[Confidential]
5.8 Transportation
The Contractor shall ensure that transport providers are licensed by and registered with the appropriate
KSA authorities.
The Contractor shall provide transportation free of charge to and from the following:
▪ Worksites, including backup services from worksite to accommodation facilities for those who failed
to access scheduled services
▪ Community facilities, shops, post offices, banking/money transfer services, and recreation areas
during leisure time (when these services are not available in the facility)
▪ Offsite medical facilities, including emergency services (at all times)
▪ The nearest public transportation point during scheduled days off
The Contractor is responsible for all costs associated with all vehicles used for transporting workers, including
but not limited to licensing, operation, maintenance and repair, insurance, and payment of applicable taxes
and registration.
5.8.1 General Vehicle Requirements

The Contractor shall ensure all vehicles used for carrying workers are equipped to provide safe and comfortable
transportation, including, but not limited to:
▪ Annual inspections by the competent KSA authority
▪ Suitable lighting, clearly showing the vehicle’s dimensions
▪ Daily, weekly, and other statutory required inspections
▪ Company name (Contractor/employer) clearly displayed on each vehicle
▪ Notification that smoking is prohibited inside the vehicle (clearly displayed in multiple languages as needed)
▪ A contact number clearly displayed on the vehicle for
comments/complaints All vehicles shall be equipped with the following:
▪ Air conditioning
▪ One seat for each passenger equipped with a seatbelt
▪ An adaptive wheel braking system for vehicle stops in slippery locations
▪ Tubeless tires
▪ A semi-automatic gearbox (at a minimum)
All vehicles used for carrying workers must be operated safely. As a minimum, drivers shall adhere to the
following requirements:
▪ Drivers must be licensed/certified as required.
▪ All posted speed limit signs must be complied with.
▪ Speed must be limited to 20 kilometers per hour within the accommodation site (in compliance with
the Contractor’s Traffic Management Plan).
All drivers are restricted to operating (driving) vehicles for not more than 8 hours per day.
Bus and Van Specific Requirements

Buses and vans used for carrying workers shall be equipped with the following:
▪ Three-point seat belts and handgrips at each seat
▪ Handgrips at the inside doors to facilitate easy boarding and alighting for passengers
[Confidential]
▪ A clearly visible and easily accessible first aid kit

▪ Two suitable fire extinguishers of at least 5 kilograms each, one placed in the front and the other at the
back of the vehicle
▪ Six clearly marked break-glass hammers spaced throughout available to break window glass in case of an
emergency
▪ A ‘Frequent Stop’ sign clearly displayed on the rear of the vehicle to notify approaching vehicles
▪ The vehicle capacity (maximum number of passengers allowed) clearly displayed
▪ Emergency windows located in the front, middle and back of the vehicle
▪ The emergency exits indicated with clearly lit signs
▪ An interior light that does not disturb the driver
▪ A lighting system for the vehicle exit door
Driver Competence
Drivers shall hold a valid and appropriate Saudi Arabian driver’s license for the category of vehicle.
Drivers shall possess current basic first aid training and pass the Contractor’s defensive driving training course.
Bus Boarding
Bus boarding bays shall be safely located within or alongside the accommodation in such a place that the
need to cross access roads is eliminated or minimized as far as reasonably possible.
Bus boarding bays shall be clearly marked and have adequate lighting.
During the peak boarding and disembarking period (mornings and afternoons), delivery vehicles into the facility
shall be restricted.
5.8.2 Traffic Management

A Traffic Management Plan must be prepared prior to occupation of the facility and submitted as part of
the WAP.
▪ Traffic within the accommodation is restricted and speeds limited to no more than 20 kilometers per hour.
▪ Sufficient traffic warning signage is erected and clearly visible throughout the facility site.
▪ To reduce the risk of speeding vehicles at pedestrian crossings, traffic management arrangements
include the following:
▪ Clearly marked zebra crossings
▪ Dropped curb stones
▪ Speed humps
▪ All vehicles enter the facility through one gate and exit through a different gate.
▪ Sufficient illumination is be provided in trafficked zones and throughout the facility footprint.
▪ Movements of external vehicles inside the facility, (e.g., delivery vehicles, water tankers, and waste
removal trucks) shall be directed and monitored by the appropriately appointed and trained staff.
▪ During the peak boarding and disembarking period during the morning and afternoon, all delivery vehicles
into the facility are to be restricted.
▪ In the absence of a vehicles reverse alarm, reversing and turning shall only be carried out with the help of a
signalman.

[Confidential]
Accommodation Management
5.9 Purpose
The purpose of this section is to provide guidelines for the management of the accommodation facility.
Construction of all facilities shall conform to the applicable laws, rules, and regulations of KSA.
The requirements in this chapter are in addition to the KSA legal requirements.
5.10 General Management Requirements

The Contractor shall provide the following:
▪ Adequate accommodation management, staffed by professional staff
▪ An Accommodation Manager, formally appointed to manage the accommodation
facility
The Contractor shall prepare a detailed Facilities Management Programme for each Accommodation Site to
address the operations and maintenance of the Accommodation Site as well as the health, welfare, education,
training and recreation strategies for Workers. The Facilities Management Programme shall be available to DDC
upon request.
The Facilities Management Programme shall include:
• a routine, daily, weekly and other periodic cleaning plan;
• a monthly deep cleaning programme;
• a pest control plan;
• a fire safety and life safety management plan that includes a detailed layout of all fire detectors and fire
fighting equipment, multilingual signage and details of the Fire Evacuation Plan and records of drills;
• a menu plan;
• a Security and Emergency Management Plan that includes all security procedures; and
• a Workers Induction Plan that introduces new arrivals to the Accommodation Site, its surrounding area
and the local culture.
The Contractor’s Accommodation Manager is responsible for the following activities:
▪ Maintaining an up-to-date database with a register and record of every resident (in accordance with
data protection and retention requirements)
▪ Appointing staff to perform the necessary tasks for day-to-day management, maintenance, and
operation of the residential facility
▪ Providing/sourcing formal and accredited training for staff
▪ The delivery of the required services to the residents
▪ Coordinating regular inspections/audits (formal and regulatory required)
▪ Controlling and managing the occupation percentage (population density)
▪ Issuing instructions, maintaining auditable records, and ensuring the quality of the following
(non- exhaustive):

[Confidential]
▪ Onsite maintenance
▪ Inspection activities and corrective actions
▪ Meal catering
▪ Resident compliance with housing rules
▪ Budget management
▪ Periodic training on emergency evacuation procedures
▪ New resident induction training program
5.10.1 Communications
The Contractor shall:
▪ Provide a notice board at the facility for the purpose of communicating with residents.
▪ Ensure as a minimum, that notice boards provide the following information in the prescribed
languages relevant to the workers residing in the facility:
▪ Contractor’s Health and Safety Policy (signed by Senior Management)
▪ Name, pictures and contact details of the relevant Accommodation Officers and Accommodation
Manager
▪ Names, pictures, and room numbers of appointed first aiders and fire wardens
▪ Evacuation plan, exits, and assembly points
▪ Accommodation rules and procedures
▪ Details regarding support systems available to Workers from the Contractor and DDC.
5.10.2 Incident/Accident Reporting

The DDC incident reporting requirements apply to any incidents occurring at the worker accommodation
facility and during transit between accommodation facility to site.
Any deaths occurring within the accommodation facility must be fully investigated and reported in accordance
with the DDC investigation and reporting requirements.

[Confidential]
5.11 Accommodation Services

5.11.1 Laundry Services
Workers shall Not be required to wash their own clothing.
▪ Workers are provided with a laundry service (in house or external), free of charge.
▪ The laundry facility is of a suitable industrial size/capability to launder in the appropriate timeframe.
▪ Suitable detergents and chemicals are used in accordance with the equipment manufacturers’ guidelines.
▪ Each worker is provided with one laundry bag per annum for free.
▪ Residents are made aware of the laundry schedule.
The laundry service shall include regular laundering of the following:

▪ All work clothes (at least twice a week)
▪ All towels
▪ Personal clothing (a generous allowance, e.g., 5 kilograms per week)
▪ Bedding, at a minimum:
▪ Sheets changed/laundered weekly

▪ Blankets/duvets changed/laundered monthly
The Contractor shall ensure the installed privacy curtains are washed at regular intervals.
In addition to a central laundry service, additional hand wash sinks or washing machines with both hot and cold
water are to be provided to allow residents to wash personal items.
The Contractor shall provide suitable washing lines within the accommodation for residents to use as
required. If laundry services are provided on site, they shall be as follows:
▪ Designed according to the technical specifications of the respective KSA authority

▪ Provided with all the required services including, but not limited to, the following:
▪ Hot- and cold-water connections

▪ Ventilation and air conditioning
▪ Adequate drainage systems
▪ Sufficient lighting
▪ Located on the ground floor, if located within a residential building.

[Confidential]
6. Safety, Health, and Security

6.1 Purpose
The purpose of this section is to provide guidelines that ensure the safety, health, welfare, and security of the
residents (and visitors) of the accommodation facility. Design and construction of all facilities shall conform to
the applicable laws, rules, and regulations of KSA. The requirements in this chapter are in addition to the KSA
legal requirements.

In addition to the conditions included in this section, all Civil Defense requirements shall be met.
The Contractor shall ensure that each resident, within 1 week from the commencement of occupation at a
residential facility, attends an induction that covers the following topics:
▪ Facility management policies and procedures
▪ House rules
▪ Roles and responsibilities of key personnel
▪ Use of services and facilities
▪ Personal hygiene
▪ Waste disposal
▪ Pollution prevention
▪ Fire prevention and use of firefighting equipment
▪ Emergency evacuation procedures
▪ Responsibilities during emergencies
▪ How to obtain medical care
▪ An explanation of workers’ rights/protections under the law
▪ Reporting procedures
The Contractor shall ensure that house rules include, but are not limited to, the following:
▪ Cleanliness
▪ Clear prohibitions (smoking, cooking, gambling)
▪ Storage
▪ Garbage disposal
▪ Loud music
▪ Tampering with the building equipment
▪ Water preservation
▪ Arrangements for visitors
▪ Emergency procedures
▪ Any other matter deemed necessary by the Contractor or facility management
Copies of the house rules, in a language understood by all residents and signed by the Accommodation
Manager, shall be placed on every floor of the accommodation facility.
Surveillance cameras shall monitor every section of the residential facility, in accordance with the relevant
privacy and disclosure requirements.
6.3 Smoking
[Confidential]
The use of tobacco products for smoking or any other purposes, as well as vaping, is prohibited in the following
areas:
▪ Inside all facility buildings
▪ Within 20 feet of any entrance or fresh air inlet
The use of tobacco and vaping products is permitted outdoors in designated smoking areas.
Clear signage must be installed throughout the facility to accomplish the following:
▪ Communicate the smoking policy

▪ Identify designated smoking areas
The Contractor shall ensure the smoking policy is strictly enforced.

Fireproof receptacles shall be placed in all designated smoking areas for the disposal of tobacco products.
6.4 Security
The Contractor shall ensure a security system connected to the fire alarm and public address systems
monitors all areas of the facility.
The Contractor shall employ either of the following:
▪ A licensed security provider in accordance with KSA requirements
▪ Dedicated, trained, and licensed staff to provide
security All security staff shall:

▪ Be trained and certified in security procedures and processes.
▪ Dress in uniform and clearly identified as security personnel.
▪ Undergo site specific security training.
▪ Receive first aid training.
The Contractor shall provide a copy of the WAP to all security personnel and ensure they understand the
requirements of the plan in relation to their assignment instructions.
Security staff responsibilities include, but are not limited to, the following:
▪ Being the focal point of contact with visitors to the accommodation facility
▪ Restricting access so that only authorized personnel and visitors may enter
▪ Monitoring and reporting suspicious people, vehicles, and events to the accommodation management
Security incidents shall be reported and investigated in accordance with DDC requirements for incident reporting
and investigation.
6.5 Health
6.5.1 Public Health Hazards
▪ Adequate controls are in place for the prevention and mitigation of health hazards.
▪ The Accommodation Manager reports the outbreak of any contagious diseases, food poisoning, or
any other serious illnesses/injuries to the required health authorities and in accordance with the
DDC requirements for incident reporting and investigation.
▪ All necessary measures are implemented to prevent public health hazards, including the prevention
and spread of insects and rodents in or around the accommodation facility.
▪ A company specializing in controlling public health hazards and licensed by the competent KSA
authority are contracted to carry out extermination activities per an approved program.
[Confidential]
▪ Records and reports of extermination activities are retained.
6.5.2 Waste Disposal

▪ Adequate methods for the cleaning of residential units and the disposal of waste are implemented.
▪ Collection/storage areas for waste bins are kept clean.
▪ Waste disposal methods comply with KSA requirements.
▪ Sufficient quantities of washable waste containers with covers are provided, including, but not limited
to, one industrial size waste container per 50 residents.
▪ Industrial waste containers are placed on a wooden, metal, or concrete stands (off the ground).
▪ Waste containers areas are kept clean at all times.
▪ Waste containers are emptied and cleaned daily.
6.5.3 Pest Control

▪ A Pest Control Plan is included in the WAP and submitted in accordance with the requirements of
this manual.
▪ Pest control services are provided by a Contractor that is licensed and accredited by the relevant
KSA authorities.
▪ Traps and bait stations are checked daily by a trained/competent person.
▪ Pest control activities include inspection and treatment for bed bugs (and mattress replacement
as required).
▪ A log/record of pest control inspections and treatments in all areas is maintained by the
Accommodation Manager and is available for examination when requested.
▪ Pest prevention measures are coordinated with regular cleaning and maintenance.
▪ Facilities are maintained and monitored to ensure that access points (e.g., vents and drains) and areas
that may be inclined to accumulate waste (e.g., holes or wall cavities) are kept in good repair. Such area
repairs include, but are not limited to, the following:
▪ Doors, windows, and HVAC systems must be properly sealed.
▪ Holes or tears in wire screens must be repaired immediately.
▪ Only chemicals, poisons, and pesticides approved by the Ministry of Environment are used.
▪ Pest sprays are prohibited in any food storage, preparation, or serving areas.
6.5.4 Sanitary Drainage

All the occupied residential buildings must be supplied with a sanitary drainage system compliant with KSA rules
and regulations.
The drainage system must be designed and installed to eliminate health hazards and offensive smells.

[Confidential]
7. Fire Safety
7.1 Purpose
The purpose of this section is to provide the minimum requirements for the prevention of, detection of, and
response to fires within the accommodation facility. Construction of all facilities shall conform to the
applicable laws, rules, and regulations of KSA. The requirements in this chapter are in addition to the KSA
legal requirements.
7.2 Fire Safety Strategy

The Contractor shall ensure that a Fire Safety Strategy is prepared by a certified, competent, and accredited
Fire Safety Engineer(s) in relation to the design and construction of the facility. The Fire Safety Strategy is
submitted in accordance with the DDC requirements for design acceptance.
The final revision of the Fire Safety Strategy is included in the WAP and submitted formally, in accordance with
the requirements of this manual. The Fire Safety Strategy includes, but is not limited to, the following:
▪ Design requirements, including justification for standards applied to the design and construction strategy
▪ Layout plans and location of services and equipment
▪ Passive and active life safety systems
▪ Means of escape (including lighting, signage, and refuge)
▪ Internal and external fire spread mitigation
▪ Provisions for fire extinguishers and pressurized hose reels
▪ Access arrangements and information for the emergency services
▪ Fire warden training (at least 1 for every 50 residents or additionally as identified by the Contractor’s
risk assessment)
▪ Fire safety inspections (following a set schedule)
▪ Testing, operation, and maintenance of all equipment and services including third-party and
accredited certification requirements
▪ Third-party and accredited inspection requirements
▪ Fire drills (following a set schedule), accounting for staff whereabouts and confirmation that the
facility is evacuated
▪ A fire risk assessment

[Confidential]

All firefighting components and equipment shall be designed and constructed in accordance with the
requirements of the Civil Defense regulations.
The Contractor shall ensure that the necessary evidence of compliance is provided by a third-party Fire Safety
Engineer(s) and/or through Civil Defense required mechanisms.
▪ Fire extinguishers are compliant with Civil Defense requirements.
▪ Full operating instructions are displayed adjacent to fire hose reel assemblies.
▪ 24-hour security staff and fire warden teams are available.
▪ All firefighting equipment is inspected on a monthly basis by trained personnel in accordance with
Civil Defense requirements. An inspection record tag ID is affixed to each piece of equipment, and
each inspection is recorded.
7.3.1 Firefighting Water Supply

▪ The firefighting water supply is adequate and sufficient to provide water to the fire hoses and
sprinklers as required.
▪ Sufficient water quantities are supplied for extinguishing fires and feeding the water hoses located
both inside and outside the buildings.
▪ An underground firefighting water reservoir shall be built with a clean water pump installed, that has
a minimum capacity of 1,000 liters per minute.
▪ Backup pumps shall be installed in the event of a pump failure during a firefighting activity.
▪ The furthest fire hydrant from the pump shall be pressured to five bar minimum.
▪ Firefighting water reservoir capacity (> 840 m3) shall be calculated according to the requirements of
the water hose system and in addition to the following requirements for the automatic water
sprinklers:
▪ Water hoses of 2,000 liters/minute for 240 minutes requires 480 m3 of water.
▪ Sprinklers of 3,000 liters/minute for 120 minutes require 360 m3.

[Confidential]
7.3.2 Fire Detection, Alarms, and Public Address Systems

▪ The automatic fire alarm and suppression system is supplied, installed, wired, tested, and
commissioned to:
▪ Notify building occupants in the event of a fire or other emergency.
▪ Report to and summon emergency services.
▪ Equip the structural and associated systems to control the spread of fire and smoke.
▪ The fire detection, alarm, and suppression system include, but is not limited to, the following components:
▪ Sufficient manual fire alarm call points

▪ Alarm bells and sounders
▪ Smoke and heat detectors
▪ Monitoring and control panels
▪ Automatic sprinkler systems
▪ A manual backup alarm system (in the event of failure of the main system)
▪ Each accommodation unit is provided with the following:
▪ A fully automatic alarm system controlled from within the buildings by means of an automatic
fire alarm panel
▪ Fire detection systems in each bedroom
▪ Fire alarm sirens with an intensity of 75 decibels at a distance of 75 m between each
▪ A public announcement system
▪ Smoke and fire detectors, call points, and control panels are fully accessible and hard-wired into a
central control panel located in a room that is manned 24/7 by appointed and competent staff.
▪ Kitchens are fitted with emergency gas cut off and automated fire suppression systems.
▪ A single red strobe light automatically activated by the fire alarm system is mounted on the outside roof
of each building.
▪ Emergency and security lighting shall be on a battery backup system as per Civil Defense requirements.
7.5.1 Fire Alarm Panels

▪ Alarm panels are installed in secure locations.
▪ All fire alarm panels are supplied with 24-volt reserve batteries.
▪ Substations containing pipes, pumps, and other facilities have an early warning fire detection system.
▪ Substations in the residential units containing pipes, pumps, and the switchboard rooms have a
gas suppression firefighting system automatically activated by the early detection system.
7.4 Firefighting, Suppression, Equipment, and Emergency Exits

The Contractor shall implement emergency/evacuation procedures in accordance with Civil Defense
requirements, including, but not limited to, the following:
▪ Procedures for reporting emergencies
▪ Resident and staff response to emergencies
▪ Fire drills
[Confidential]
▪ The type and coverage of the building fire protection system
Emergency evacuation plans shall be developed to ensure the safest and most efficient evacuation of all
residents of the facility.
Main passages in the facility shall be equipped with hose reels.
Sprinklers are recommended in corridors used for fire escape routes.
The Contractor shall designate clearly marked assembly areas for use in the event of evacuation and ensure the
following:
▪ There are at least two evacuation assembly areas.
▪ Assembly areas have sufficient lighting.
▪ Routes to assembly areas are clearly marked and through non-hazardous areas.
▪ A minimum of two unlocked and unblocked fire exits are required on each floor of the accommodation.
▪ Exit doors must be clearly marked with lit “EXIT” signs (with an uninterruptable power supply for
a minimum of 1 hour) posted at the top of the exit door.
▪ Emergency exits must be kept clear at all times.
▪ Emergency roads and passage exit lights are supplied with backup batteries in the event of a power outage.
The Contractor shall ensure fire evacuation practice drills are implemented per the following schedule:
▪ Within one month of a facility becoming operational
▪ Every three months (in accordance with Civil Defense
requirements) The Contractor shall maintain records of the following:
▪ All evacuation drills

▪ Any actions identified and
▪ Status of actions (i.e., closed/open)
The Contractor shall attach an evacuation map and emergency contact numbers sheet to the inside wall or
door of every room in the facility.
7.4.1 Fire Wardens

▪ An adequate number of personnel are designated, formally trained (by an accredited provider), and
appointed as fire wardens, at least 1 for every 50 residents or additionally as require by the
Contractor’s fire risk assessment.
▪ Fire wardens are easily recognizable in the event of emergency evacuation.

[Confidential]
8. References/Glossary
8.1 References
▪ International Labor Organization
▪ Ministry of Municipal and Rural Affairs
8.2 Glossary
Term Definition
°C degree(s) Celsius
Accommodation Any accommodation or housing provided by or on behalf of a Contractor to its workers that is
dormitory style and/or contains commonly shared living facilities
Accommodation Site Any site where accommodation is located
AED Automated external defibrillator
Construction Site The location, layout, and boundaries of a project as identified in the relevant contract
CWAM Contractor Workers’ Accommodation Manual
HACCP Hazard Analysis Critical Control Point
HVAC Heating, Ventilation, and Air Conditioning
Independent Monitor The independent external monitor appointed by DDC
ISO International Organization for Standardization
KSA Kingdom of Saudi Arabia
Law Any applicable law, regulation, directive, decree, ministerial decision, ministerial order, or
guidelines issued in the KSA, as may be amended and/or updated from time to time
m meter(s)
Managerial staff Employees of the Contractor who have the authority to hire, discipline, or terminate the
employment of workers and to represent the Contractor internally or externally
Other Contracting Parties Means any subcontractor, consultant, labour supplier or Recruitment Agent to a Contractor.
Permanent accommodation Purpose-built accommodation established on the accommodation site and designed for long-
buildings term existence
Prescribed languages The languages of Arabic, Bengali, English, Tagalog, Hindi, Nepali, Tamil, and Urdu
Program The construction of facilities by the Contractors, Consultants, and other all activities directly
under the control of the Consultants associated with DDC Program.
Project Any project in relation to which works or services are being undertaken by the Contractor for
DDC under the contract
Temporary accommodation Accommodation established on the accommodation site for a defined period of time after
buildings which it is dismantled and removed, with the accommodation site returning to its original use
or compatible alternative use
WAP Worker Accommodation Plan
Welfare Protecting and preserving the dignity, safety, health, wellbeing, and security of workers through
the entire employment cycle, including recruitment, mobilization, transportation to, and living
and working in the KSA, as well as the repatriation of workers to their home countries
Worker All paid employees (whether hourly, daily, monthly, or otherwise and whether temporary
employees or otherwise) or workers of the Contractor or any other contracting parties used to
perform any works or services for the program, regardless of their original date or purpose of
recruitment

Contractor Worker's Accommodation Manual

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Contractor Worker's Accommodation Manual

Uploaded by

Copyright:

Available Formats

Destination Development Company

Contractor Workers’ Accommodation Manual

Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 i

DDC Document History

Revision Purpose Originated Reviewed Authorized Date

Client Destination Development

Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 ii

• Primary and Secondary Infrastructure

Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 iii

Figure 2: Project W, 930, Sq Klm, Development Area

Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 iv

2. Contractor Worker Accommodation Plan Requirements ................................................................................................. 1

2.1 Purpose ................................................................................................................................................................... 1

2.2 Deliverables ............................................................................................................................................................. 1

2.4 Worker Accommodation Plan Requirements .......................................................................................................... 2

2.5 Audit Procedures ..................................................................................................................................................... 3

2.6 Deviations ................................................................................................................................................................ 3

3.1 Purpose ................................................................................................................................................................... 4

3.2 Facility Location/Layout ........................................................................................................................................... 4

3.3 Licensing and Permits .............................................................................................................................................. 4

4.1 Purpose ................................................................................................................................................................... 5

4.2 Design and Construction Requirements ................................................................................................................... 5

4.3 Bathrooms ............................................................................................................................................................... 6

4.3.1 Bathroom General Requirements........................................................................................................................ 6

4.3.2 Water Closets/Toilets .......................................................................................................................................... 6

4.3.3 Showers ............................................................................................................................................................... 7

4.4 Bedrooms ................................................................................................................................................................ 7

4.4.1 General Requirements......................................................................................................................................... 7

4.4.2 Specific Bedroom Provisions ............................................................................................................................... 7

4.4.3 Ventilation and Air Conditioning ......................................................................................................................... 8

4.4.4 Lighting ................................................................................................................................................................ 9

4.4.5 Kitchens ............................................................................................................................................................. 10

4.4.6 Dining Halls........................................................................................................................................................ 13

4.5 Waste Management .............................................................................................................................................. 13

5.1 Purpose ................................................................................................................................................................. 14

5.2 General Requirements ........................................................................................................................................... 14

5.3 Water Supply ......................................................................................................................................................... 15

Contractor Workers’ Accommodation Manual | PW-0000000A-A0000-DDC-HSE-MAN-000002| Rev 0 v

5.3.2 Drinking Water .................................................................................................................................................. 15

5.3.3 Sewerage ........................................................................................................................................................... 16

5.4 Medical .................................................................................................................................................................. 16

5.4.1 Medical Services ................................................................................................................................................ 16

5.4.2 First Aid and Other General Medical Requirements .......................................................................................... 17

5.5 Mosque/Prayer Rooms .......................................................................................................................................... 18

5.6 Maintenance Requirements .................................................................................................................................. 18

5.6.2 Electric and Gas Supply ..................................................................................................................................... 19

5.7 Recreation/Multipurpose Facilities ....................................................................................................................... 20

5.7.1 General .............................................................................................................................................................. 20

5.7.2 Sports ................................................................................................................................................................ 20

5.8 Transportation ....................................................................................................................................................... 21

5.8.1 General Vehicle Requirements .......................................................................................................................... 21

5.8.2 Traffic Management .......................................................................................................................................... 22

6.1 Purpose ................................................................................................................................................................. 22

6.2 General Management Requirements..................................................................................................................... 23

6.2.2 Incident/Accident Reporting ............................................................................................................................. 23

6.3 Accommodation Services ...................................................................................................................................... 24

6.3.1 Laundry Services ................................................................................................................................................ 24

7. Safety, Health, and Security ........................................................................................................................................... 24

7.1 Purpose ................................................................................................................................................................. 24

7.2 General Requirements ........................................................................................................................................... 24

7.3 Smoking ................................................................................................................................................................. 25

7.4 Security .................................................................................................................................................................. 26

7.5 Health .................................................................................................................................................................... 26